Displate User Reviews

Introduction

Displate.com is an online store that specializes in producing, printing, and selling unique metal posters. The site has an extensive collection of artworks from thousands of artists around the world. The posters are created using high-quality metal plates, which make them durable and long-lasting. This editorial review will provide an in-depth analysis of displate.com, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

• Wide variety of artworks from thousands of artists
• High-quality metal posters that are durable and long-lasting
• Easy-to-use website design
• Customizable designs and sizes
• International shipping available

Cons:

• Relatively expensive compared to other poster retailers
• Long delivery times due to international shipping
• May have unexpected customs duties when shipping internationally

User Experience

Displate.com is easy to navigate and provides a great user experience. The website is well-designed and has an intuitive layout, making it simple to search for and browse through artworks. The site also features a highly responsive search engine that allows customers to find specific pieces quickly. Each poster has a detailed product page, which showcases high-resolution images, descriptions of the artwork, and dimensions. The checkout process is straightforward, and customers can track their orders and receive email updates on their shipment's progress.

Pricing and Value for Money

Displate.com's prices are relatively high compared to other poster retailers. However, the product's quality justifies the prices. The site offers discounts that can help customers save money on high-quality artwork. Additionally, the customizable designs add value to the products, and the unique metal plates make the posters more valuable than traditional paper or vinyl prints.

Alternatives

Some trade-offs can be considered as alternatives to Displate.com. Some popular ones are Posterlounge, Art.com, and Photowall, which offer more affordable alternatives for the same type of product.

Customer Service

Displate.com has excellent customer service, with responsive and helpful customer support available via email and phone. The site provides a detailed FAQ section, which answers most common questions that customers might have. The site also has a dedicated returns and exchanges section that provides guidance on the site's policies and procedures.

Product Quality and Selection

Displate.com offers high-quality metal posters that are durable and longer-lasting than traditional paper or vinyl prints. The site has an extensive collection of artwork from thousands of artists worldwide, which provides customers with plenty of options to choose from. The site allows customers to customize their designs, sizes, and finishes for a truly unique experience.

Website Usability

Displate.com is well-designed and easy to use, with intuitive navigation and a highly responsive search engine. The site is optimized for mobile usage, ensuring that customers can shop comfortably from their smartphones without sacrificing the user experience. Additionally, the site is well-organized, with different sections dedicated to different art styles, making it easy to find the art pieces that customers want.

Returns and Exchanges

Displate.com has a dedicated returns and exchanges section on their website that outlines their policies and procedures. The site offers a 100% satisfaction guarantee, allowing customers to return or exchange their purchase within 100 days of receiving it. The site provides a detailed guide on how to initiate returns or exchanges, including instructions on how to contact customer support.

Promotions and Discounts

Displate.com offers several promotions and discounts throughout the year that help customers save money on their purchases. The site offers a newsletter that informs customers about upcoming sales and discounts, making it easier for customers to plan their purchases.

Reputation

Displate.com has a strong reputation among its customers, with a high rating on Trustpilot. The site is also widely recognized for its high-quality products, customer support, and attention to detail.

Payment Options

Displate.com accepts several payment options, including all major credit cards, PayPal, and bank transfers. The site also accepts payments in several currencies, making it easier for international customers to complete their transactions.

Loyalty Programs

Displate.com does not currently offer any loyalty programs, although they do have an active referral program, where customers can refer their friends to the site and receive a discount on their order.

Customer Reviews

Displate.com has a high rating on Trustpilot, with over 95% of reviews being positive. Customers praise the site for its high-quality products, attention to detail, and excellent customer service.

Community Involvement

Displate.com is actively involved in the art community, working with thousands of artists worldwide to create unique and inspiring art pieces. The site also partners with various organizations to support the arts, such as donating a portion of their profits to charities that support young artists.

Shipping and Costs

Displate.com offers international shipping, with delivery times varying depending on the customer's location. However, international shipping can be relatively expensive, and customers may incur customs duties when shipping internationally. The site offers free shipping on orders over a certain amount, which varies depending on the customer's location.