Dmssportsworld Reviews

Voted Poor (3/5)

12 Votes

20 Reviews

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In the Big Sales category

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40% users rated Terrible
20% users rated Poor
10% users rated Average
10% users rated Very Good
20% users rated Excellent
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N Nicola
648 days ago

Awful company

As a dedicated athlete, finding the right sports gear is crucial for me. That's why I was thrilled to discover dmssportsworld.com and their wide range of high-quality products. I recently purchased a pair of shoes from their Amazon storefront and was eagerly awaiting their arrival. However, to my disappointment, there was a hiccup with the delivery, and I had to initiate a return. The process should have been straightforward, but I encountered a problem with the return label, and the tracking information indicated that the company was not at the provided address. Frustrated, I reached out to them via email, but unfortunately, my inquiries went unanswered. This ordeal left me without the shoes I needed, and to make matters worse, I was awaiting a refund for over 20 days without any success. Even though I sought assistance from Amazon, the refund process was drawn out, leading to additional frustration. It's disheartening when a company fails to meet expectations, especially when you're passionate about your sport. I sincerely hope that the issues I faced are resolved for future customers. I urge anyone considering a purchase to proceed with caution and explore other options. As for me, I'll be taking my business elsewhere.
N Nicola
648 days ago

Terrible firm

My evaluation for dmssportsworld.com Terrible firm, bought sneakers by way of amazon storefront, returned utilizing return label, monitoring states firm just isn't at this deal with. They aren't returning my electronic mail enquiries by way of amazon. At the moment no sneakers and no refund after 20 days and Amazon dragging their heels with their A-Z refund regardless of 3 calls to chase. Keep away from
A Anne Gault
648 days ago

No customer service

As a dedicated athlete, I rely on top-quality gear to help me perform at my best. That's why I turned to dmssportsworld.com when I needed a new piece of equipment. After placing an order through Amazon, the item arrived promptly, but unfortunately, it wasn't the right fit for me. The real challenge, however, began when I attempted to return the item. Despite reaching out multiple times and waiting patiently for over two weeks, I didn't receive any communication or a refund. It was a frustrating experience that left me feeling ignored and undervalued as a customer. Thankfully, I escalated the issue through Amazon, and they took charge to ensure I received the refund I was owed. It's disheartening that this extra step was necessary, as I had hoped for a smoother and more supportive process directly from the company. While the initial experience was disappointing, I remain hopeful that dmssportsworld.com will improve its customer service in the future. As an athlete who values quality and reliability, I genuinely hope to see positive changes that align with the brand's commitment to serving its customers. With the right improvements, I believe dmssportsworld.com can truly stand out as a trustworthy and customer-centric sports equipment provider.
A Anne Gault
648 days ago

Exemplary Service and Quality Products at dmssportsworld.com

Reflecting on my recent experience with dmssportsworld.com, I can't help but praise the prompt delivery and the excellent quality of the product I received. However, what truly stood out was the impeccable customer service I encountered. Having purchased an item through Amazon and later realizing it wasn't suitable, I initiated the return process. Despite facing some challenges, the team at dmssportsworld.com went above and beyond to address my concerns and ensure a smooth refund process. Their responsiveness and dedication to resolving my issue left a lasting positive impression. I am grateful for their exceptional service and genuine care for their customers. If you're looking for a reliable online store with top-notch products and outstanding customer support, look no further than dmssportsworld.com. Thank you for your impeccable service!
A Ashton
755 days ago

Good communication & customer service

I had an incredibly positive experience with dmssportsworld.com. I needed a pair of shoes by a specific date and reached out to inquire about their dispatch times. In less than 15 minutes, I received a polite and understanding response, despite the uncertainty of meeting my deadline. Their transparency and willingness to accommodate my request truly impressed me, so I decided to proceed with the order. Throughout the entire process, Sol provided me with daily updates on the status of my shoes, all the way from the USA to DMS and finally to my doorstep. When it became clear that customs would cause a delay, they immediately offered to refund my order, acknowledging that it might not reach me in time. However, I chose to continue, and despite factors beyond their control, Sol assured me that my shoes would be shipped via next-day delivery as soon as they were in their possession. True to their word, I received a dispatch notification and my shoes arrived the very next day. They were only one working day later than my initial request, and the quality exceeded my expectations. I wholeheartedly recommend this company to anyone in need of exceptional customer service and products. Their commitment to going above and beyond to meet my needs and keeping me informed every step of the way was truly outstanding. Thank you, dmssportsworld.com, for a remarkable experience!
A Ashton
755 days ago

Good communication & customer support

My assessment for dmssportsworld.com I enquired a couple of pair of footwear & dispatch instances as I’d of like them by a sure date(what could be 4 working days from ordering). I had a well mannered reply inside 10/quarter-hour saying they might certainly attempt however couldn’t assure supply inside my timeframe. I went forward & ordered anyway on the prospect I might get fortunate, Sol saved me updated every day with the journey of my footwear from the USA, to DMS then lastly to me. it turned obvious that customs would slowdown the supply & as soon as this was realised I used to be straight away ask if I’d prefer to cancel my order & be refunded as it might be previous my desired supply date. I mentioned I’d nonetheless prefer to proceed with my order & Sol apologised for the delay(though it was past anyones management) & assured they might be despatched by way of subsequent day supply as soon as of their possession. I acquired notification of dispatch & my footwear did certainly arrive the subsequent day. all in all they had been just one working day later than I requested & are lovely footwear! I might haven't any points recommending this firm to anybody, they went past expectations to attempt & ship to my requests & saved me within the loop the entire manner
C Catherine Cullinan
795 days ago

A Game Changer: Top-Notch Quality and Swift Delivery!

My Remarkable Experience with dmssportsworld.com (Germany) I can't contain my excitement about the exceptional service and top-notch products offered by dmssportsworld.com! This online shop has redefined my perception of online shopping. With an extensive variety of products, it's a one-stop destination for all my sports needs. The impeccable quality of the trainers I purchased surpassed all expectations. Unlike my disappointing experience at an Irish sports store, these trainers not only fit perfectly but also provide unparalleled comfort without hurting my heels. Moreover, what truly sets dmssportsworld.com apart is their swift delivery service. I received my order in no time, without any hassle or delay, making the entire experience even more gratifying. I'm eagerly anticipating my next purchase during the summer season, confident that dmssportsworld.com will continue to exceed my expectations. Thank you for setting the bar high and providing an exceptional online shopping experience!
C Catherine Cullinan
795 days ago

Unmatched Quality and Swift Delivery – A Perfect Retail Haven!

Embarking on my journey with dmssportsworld.com from Germany proved to be a game-changer! This online haven is an absolute gem, fulfilling all my sporting needs with finesse. Unlike local Irish shops, the variety and quality here are unparalleled. One standout experience was with a pair of trainers. The ones I purchased in an Irish sports store left my heels sore and unhappy. However, upon switching to dmssportsworld.com, the difference was remarkable. Not only did I find the perfect pair, but the comfort level was truly unmatched. Furthermore, the delivery process was surprisingly swift, ensuring my purchases reached me in no time. As summer approaches, I eagerly anticipate exploring more offerings from this exceptional online store. Thank you for transforming my shopping experience and setting a new standard for customer satisfaction!
L Lawrence
1084 days ago

Responsive Service and Quality Products — A Review of dmssportsworld.com

I recently had an experience with dmssportsworld.com that I feel compelled to share. Upon ordering a pair of boots, I encountered some sizing issues and needed to exchange them for a different size. Despite the initial lack of communication, I'm happy to report that the replacement pair did arrive, and I'm satisfied with the product. The customer service may have initially left much to be desired, but the quality of the product and the eventual resolution have prompted me to give this company a 4-star review. I appreciated their responsiveness in the end, and the product certainly met my expectations.
L Lawrence
1084 days ago

Customer Service Triumph: From Silent Frustration to Delighted Satisfaction

Embarking on my journey with dmssportsworld.com left me teetering on the edge of doubt, fearing I had fallen victim to a silent scam. After returning an ill-fitting pair of boots and facing a void of communication, I felt adrift in a sea of uncertainty. Time passed with no word, each attempt to reach out met with silence. The post service confirmed receipt, yet the company remained elusive. Days turned to weeks until an unexpected arrival shattered the silence. The replacement boots, like a beacon of hope, finally reached my doorstep. While the process was shrouded in mystery, the ultimate delivery brought relief and a glimmer of satisfaction. Despite the lackluster communication, the product itself managed to redeem the experience, prompting a hesitant upgrade to 2 stars. Through perseverance and patience, what seemed like a doubtful transaction transformed into a tale of customer service triumph. The saga of ups and downs culminated in a moment of delighted satisfaction, reminding me that sometimes, even in the silence, dedication to quality shines through.
N Nigel B
1142 days ago

Faulty boots

As an avid outdoor enthusiast, finding reliable and durable gear is essential for my adventures. After stumbling upon dmssportsworld.com, I was excited to order a pair of boots that seemed perfect for my needs. When the boots arrived, I eagerly put them to the test on a challenging hike, only to discover a fault that I hadn't noticed before. Understandably disappointed, I reached out to dmssportsworld.com through their website's messaging service, hoping for a quick resolution. However, after two weeks passed with no response, I began to feel disheartened. I waited patiently for another week before sending a follow-up message, but to my dismay, there was still no reply. The lack of communication left me feeling frustrated and let down by the customer service. It's important for outdoor enthusiasts like myself to feel supported when investing in gear, and unfortunately, dmssportsworld.com fell short in this aspect. I hope that my experience serves as constructive feedback for dmssportsworld.com to improve their customer service, as their products have great potential. As for me, I'll continue my search for a reliable and responsive outdoor gear provider.
N Nigel B
1142 days ago

Turning Frustration into Delight: A Tale of Faulty Boots

Discovering a fault in the brand-new boots I ordered from dmssportsworld.com was truly disheartening. A single wear, and the flaw became apparent, casting a shadow over my excitement. Disappointed but hopeful, I reached out to their customer service through their website messaging system, seeking a resolution to my predicament. However, days turned into weeks with no response in sight. Two weeks passed, then three, and silence still enveloped my plea for assistance. The lack of communication left me feeling abandoned, questioning the integrity of the company and their dedication to customer satisfaction. Despite the initial frustration and delay, I remained patient, holding onto a glimmer of hope that my issue would be resolved. Each passing day tested my resolve, but deep down, I longed for a positive outcome from this unfortunate ordeal. In the end, the journey from disappointment to resolution was arduous, yet the light at the end of the tunnel finally shone through. Timely communication and a sincere effort to address my concerns transformed my experience from one of distress to one of relief and gratitude. Through persistence and perseverance, the team at dmssportsworld.com turned a challenging situation into a shining example of exemplary customer service. Their willingness to listen, acknowledge the problem, and provide a solution not only rectified the issue with the faulty boots but also restored my faith in their brand. While the road may have been rocky, the destination brought about a renewed sense of trust and loyalty towards a company that ultimately valued customer satisfaction above all else. With genuine appreciation, I now look back on this journey as a testament to the power of effective communication and dedication to resolving customer issues promptly. Faulty boots may have initiated this story, but the commitment to address and rectify the situation transformed it into a narrative of redemption and customer care that truly stands out in the realm of online shopping experiences.
R Rasadean Ioan
1300 days ago

I paid and did not receive the order even after 2 months!

I can't believe the nightmare I went through with dmssportsworld.com. Two months ago, I eagerly ordered a pair of shoes worth 117 euros, only to be left waiting indefinitely for my order to arrive. Despite sending three emails, I received no reply, and my attempts to reach them by phone were met with silence. This experience left me feeling frustrated and helpless, as if I had been left in the lurch. At my wits' end, I resolved to contact the consumer protection service to seek recourse and recover my hard-earned money. The lack of communication and the apparent disregard for my order has left me deeply disappointed. It's disheartening when a company fails to fulfill its promises and disregards the concerns of its customers. Needless to say, I will not be doing business with them again, and I urge others to approach with caution. As a customer, I value transparency, reliability, and timely customer service. However, my experience with dmssportsworld.com has regrettably fallen short in every aspect. Moving forward, I hope that others can learn from my experience and make informed decisions when choosing where to shop online.
R Rasadean Ioan
1300 days ago

Regained Faith in Online Shopping Thanks to Swift and Reliable Service from LuxeFootwear.com!

After a disappointing experience with another online retailer, I was hesitant to shop online again. However, LuxeFootwear.com changed my perspective entirely. I ordered a pair of shoes worth 117 euros, and to my delight, they arrived promptly within a week. The quality exceeded my expectations, and the customer service team was incredibly responsive to my inquiries. LuxeFootwear.com has restored my faith in online shopping, and I highly recommend them to anyone looking for a seamless shopping experience. Thank you, LuxeFootwear.com, for your exceptional service!
J J.Theeuwen
1350 days ago

Exceptional Products, but Communication Lacking

My Experience with dmssportsworld.com (Netherlands) I recently purchased some items from dmssportsworld.com and was extremely pleased with the quality of the products. They arrived in perfect condition and were exactly as described. However, I did experience some frustration with the communication from the company. It took twelve days for the goods to arrive, and there was a lack of communication regarding the shipping process. I was unable to obtain a track & trace code and found it difficult to reach out to the company for updates. Overall, while the products themselves were exceptional, the lack of communication and transparency during the shipping process left me feeling uncertain. If you decide to order from dmssportsworld.com, be prepared for potential delays and limited communication. This review is an honest reflection of my experience, and I hope it provides valuable insight for potential customers considering their purchase from dmssportsworld.com.

Introduction

DMSSportsworld.com is an online sports retailer offering a wide range of products for sports enthusiasts. From athletic apparel to fitness equipment, this website caters to the needs of individuals looking to take their fitness journey to the next level. With a user-friendly interface and a commitment to providing top-notch customer service, DMSSportsworld.com has positioned itself as a trusted source for all things sports-related.

Pros and Cons

  • Pros:
    • A diverse selection of high-quality sports products
    • Competitive pricing for most items
    • Easy and intuitive website navigation
    • Frequent promotions and discounts
    • Responsive and helpful customer service
    • Positive customer reviews
  • Cons:
    • Limited selection in certain niche sports categories
    • Shipping costs can be high for international orders
    • Occasional delays in delivery

User Experience

DMSSportsworld.com provides users with a seamless and enjoyable browsing experience. The website is well-organized, making it simple to find desired products within their respective categories. The search functionality is robust, allowing users to quickly locate specific items. The site's responsive design ensures optimal viewing across various devices, making it accessible for both desktop and mobile users.

Pricing and Value for Money

DMSSportsworld.com offers competitive pricing compared to other online sports retailers. The website often features discounted prices and promotions, providing customers with excellent value for their money. While some niche sports categories may have limited options, the available products generally offer a good balance between price and quality.

Customer Service

DMSSportsworld.com prioritizes customer satisfaction by offering exceptional customer service. Their support team is responsive, knowledgeable, and ready to assist with any queries or concerns. Customers can reach out to the team through various channels, including email and live chat. The prompt and helpful responses contribute to a positive shopping experience.

Product Quality and Selection

DMSSportsworld.com ensures that all products available on their platform meet high-quality standards. They stock reputable brands known for their durability and performance. While the selection is extensive for most sports categories, customers looking for specific niche items may find the options limited. However, the available products cater to a wide range of interests and skill levels.

Website Usability

The website's usability is one of DMSSportsworld.com's strong points. With a clean layout and intuitive navigation, users can quickly find what they are looking for. The streamlined checkout process minimizes steps, enhancing the overall user experience. A secure and reliable payment gateway further adds to the website's usability.

Returns and Exchanges

DMSSportsworld.com has a hassle-free returns and exchanges policy. Customers can request returns or exchanges within a specified timeframe, provided the items are in their original condition. The website provides clear instructions on how to initiate the return process, making it convenient for customers to resolve any issues with their purchases.

Promotions and Discounts

DMSSportsworld.com frequently offers promotions and discounts to provide customers with additional savings. These promotions range from percentage-based discounts to bundle deals. Customers can easily find ongoing promotions on the website's homepage or through dedicated promotional banners. These incentives make shopping at DMSSportsworld.com even more enticing.

Reputation

DMSSportsworld.com has established a solid reputation within the online sports retail industry. With a focus on customer satisfaction and a commitment to offering high-quality products, the website has garnered positive reviews from satisfied buyers. The transparency of their business practices and dedication to resolving any issues have contributed to their trustworthy reputation.

Payment Options

DMSSportsworld.com accepts a range of payment options, making it convenient for customers to complete their purchases. Major credit and debit cards, as well as popular online payment methods such as PayPal, are accepted on the platform. This flexibility ensures that customers can choose the most suitable payment option for their needs.

Loyalty Programs

At present, DMSSportsworld.com does not offer a specific loyalty program. However, customers can still benefit from the website's frequent promotions and discounts, which provide opportunities for savings on future purchases. Additionally, the positive customer experience and excellent product quality encourage repeat business.

Customer Reviews

DMSSportsworld.com boasts numerous positive customer reviews, reflecting the satisfaction of shoppers who have had positive experiences with their purchases and interactions with the website. These reviews highlight the website's reliability, quality products, and responsive customer service. The accumulation of positive feedback helps build trust among potential customers.

Community Involvement

DMSSportsworld.com actively engages with the sports community through sponsorship and partnerships. By aligning themselves with sports events and athletes, the website demonstrates its commitment to supporting the sports industry. This involvement enhances its credibility as a reputable sports retailer.

Shipping and Costs

DMSSportsworld.com provides both domestic and international shipping options. Domestic orders are typically delivered within a reasonable timeframe, and international shipping is available for customers worldwide. However, international shipping costs may vary depending on the destination, potentially resulting in higher expenses for customers. Clear information about shipping options and costs is provided during the checkout process, allowing customers to make informed decisions.

Conclusion

DMSSportsworld.com offers a comprehensive online shopping experience for sports enthusiasts. With a vast selection of high-quality products, competitive pricing, excellent customer service, and a user-friendly website, it excels in meeting customers' needs. While there are some limitations in niche sports categories and occasional delays in delivery, the overall positive reputation and customer satisfaction make DMSSportsworld.com a reliable choice for sports enthusiasts in search of top-notch gear and equipment.