Docprime Reviews

Voted Poor (2/5)

73 Votes

73 Reviews

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In the Big Sales category

Pie-Chart Analysis

23% users rated Terrible
29% users rated Poor
12% users rated Average
22% users rated Very Good
14% users rated Excellent
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Introduction is a comprehensive online platform that offers a wide range of healthcare services to its users. It is one of the fastest-growing online healthcare platforms in India, providing access to highly qualified and experienced doctors, medical specialists, and diagnostic labs.

Pros and Cons

  • Easy access to health services from the comfort of your home or office
  • Wide range of healthcare services, including consultations, lab tests, and online pharmacy
  • Partnerships with prominent healthcare brands and hospitals to increase service reach
  • May not be suitable for medical emergencies that require immediate attention
  • Limited to customers in India only

User Experience offers an easy-to-use and interactive platform that allows users to book appointments, consult doctors, order medicines, and book lab tests seamlessly. The platform is designed with the user in mind, providing an intuitive interface that ensures a hassle-free experience.

Pricing and Value for Money offers competitive pricing and value for money, with affordable consultation fees and discounts on lab tests and online pharmacy purchases.


Some notable alternatives to include, Mfine, and Lybrate.

Customer Service offers excellent customer service with 24/7 support available through phone, email, or chat. The customer service team is highly responsive and provides timely assistance.

Product Quality and Selection offers a wide selection of healthcare services, including consultations, lab tests, and online pharmacy. The platform partners with top healthcare providers to ensure the products and services provided are of high quality.

Website Usability offers a well-designed and user-friendly website with an intuitive interface that makes navigation easy. The site is optimized for fast loading speeds, ensuring a smooth user experience.

Returns and Exchanges has a simple and hassle-free returns and exchange policy for medicines and lab tests. Customers can initiate the return or exchange process through the customer service team.

Promotions and Discounts offers regular promotions and discounts on consultations, lab tests, and online pharmacy purchases to provide more value for money to customers.

Reputation has a strong reputation in the Indian healthcare industry, with partnerships with prominent healthcare brands and hospitals. The platform has gained trust among its users for its quality of services, customer support, and value for money.

Payment Options offers multiple payment options, including credit/debit cards, net banking, and mobile wallets, making it easy for customers to make payments.

Loyalty Programs offers loyalty programs that reward customers with points for every purchase they make, which can be redeemed for discounts on future purchases.

Customer Reviews

Customer reviews of are overwhelmingly positive, with users praising the platform for its user-friendly interface, quality of services, and excellent customer support.

Community Involvement is actively involved in community initiatives in the Indian healthcare sector, including partnering with NGOs and health camps to provide healthcare services to underprivileged communities.

Shipping and Costs offers quick and reliable shipping for medicines and test reports. Shipping costs vary depending on the location and type of product purchased.