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Still waiting on a Christmas gift in Feb…
As an avid fan of Dogeared's beautifully designed jewelry, I was eagerly looking forward to receiving a special Christmas gift from my husband, the Diamond Baguette necklace. While I have always adored the simplicity and elegance of Dogeared's designs, this particular experience left me feeling disappointed and anxious. Despite the thoughtful gesture, the necklace had not arrived even by the end of February. The lack of shipping updates or any indication of a delay on the website added to my frustration. As someone who values transparency in online shopping, the absence of a disclaimer about potential delays left me feeling uneasy. For anyone considering purchasing gifts from Dogeared, especially during special occasions, I urge you to exercise caution and perhaps confirm the availability and shipping details before placing your order. I sincerely hope that Dogeared addresses these issues to ensure that future customers do not encounter similar disappointments. Though my experience was disheartening, it does not overshadow the admiration I have for the brand's designs. I remain hopeful that this feedback will contribute to an improved shopping experience for others in the future.Turning Expectations into Patience: A Heartfelt Review of Dogeared
As a long-time admirer of Dogeared's delicate and sophisticated designs, I was overjoyed when my husband surprised me with a Diamond baguette necklace for Christmas. However, as February comes to a close, the anticipated gift has yet to arrive. Despite the delay, my love for Dogeared remains unwavering. I navigated to their website in search of clarity, hoping to uncover a backorder notice or an explanation for the prolonged wait. To my dismay, the product still flaunts availability without any mention of a potential delay. While disappointed, I couldn't help but reflect on the essence of gift-giving – the act is rooted in love, patience, and anticipation. To future buyers, I advise approaching purchases with cautious optimism, especially if intended for a special occasion. Dogeared's beauty and allure are undeniable, but a gentle reminder that some treasures are worth the wait.Above and Beyond Customer Service!
As a devoted customer of dogeared.com, I feel compelled to express my immense gratitude for the exceptional customer service experience I recently had with this company. My daughter had unfortunately experienced the theft of a beloved necklace that was no longer available on the website for purchase. Despite the initial disappointment, my spirits were immediately lifted when, within just an hour of reaching out to customer service, I received a thoughtful and empathetic response. The representative, Dede, went out of their way to locate the same necklace and, within 24 hours, confirmed its availability. What truly touched my heart was the personal touch added to the entire experience. Not only did they swiftly mail the replacement necklace, but they also included a heartfelt, personal note that exemplified genuine care and consideration. In a world where exceptional customer service is increasingly rare, Dogeared Jewelry stands out as a beacon of excellence. Their commitment to going above and beyond for their customers is truly remarkable and worthy of high praise. I cannot adequately express how deeply grateful and delighted both my daughter and I are. This experience has not only secured my loyalty as a customer, but it has also reaffirmed my belief in the unparalleled quality and dedication of Dogeared Jewelry. Thank you for making a profound difference and for being a shining example of exceptional customer service. We will undoubtedly return as loyal and appreciative customers.Exceeding Expectations with Exceptional Service!
Allow me to share my exceptional experience with dogeared.com's customer service team. The outstanding service provided truly exceeded all expectations. When my daughter's necklace was stolen, we feared we couldn't replace it due to its unavailability on the website. However, upon reaching out to customer service, we were met with swift and empathetic assistance. Within just an hour of our inquiry, we received a response, and within 24 hours, they informed us that they had located a matching necklace for us. Dede, the customer service representative, went above and beyond by adding a personal touch to our interaction. Not only did they promptly mail the new necklace, but they also included a heartfelt personal note that touched our hearts. In a world where exceptional service is rare, Dogeared Jewelry shines brightly as a beacon of customer care. The level of dedication and personalized attention they provided not only made my daughter and me immensely happy, but it also restored our faith in exemplary customer service. I am deeply grateful for this wonderful experience and look forward to returning as a loyal customer!Disappointed with Gold Plating Quality
As a loyal customer of dogeared.com, I eagerly purchased their stunning Karma necklace, hopeful that it would become a cherished accessory. This necklace quickly won me over with its elegant design and meaningful symbolism, instantly earning the title of my favorite piece. However, my initial excitement soon turned into disappointment as the gold plating failed to meet expectations. Prior to making the purchase, I shared my concerns with the shopkeeper about the gold plating, expressing my worry about its longevity due to my body chemistry often causing plating to tarnish. Despite my reservations, I was assured that the gold plating was of high quality and would not succumb to discoloration. Regrettably, this was not the case. To my dismay, the gold plating quickly deteriorated, resulting in the circle losing its luster and no longer matching the chain. The once-gleaming necklace was marred by the evident wear and tear of the subpar gold plating, leaving me disheartened by the unmet promises of longevity and quality. While the Karma necklace initially captured my heart with its beauty and significance, the disappointment stemming from the gold plating quality tarnished my overall experience. I hope that dogeared.com takes this feedback to heart and endeavors to enhance the quality of their products and the accuracy of their assurances to prevent future letdowns for valued customers.Turning Green with Disappointment: A Cautionary Tale of Gold Plating by Dogeared.com
Venturing into the world of jewelry, I stumbled upon Dogeared.com and decided to treat myself to their exquisite Karma necklace. Enthralled by its beauty, I envisioned it becoming my go-to accessory for every occasion. However, a shadow of doubt loomed over me as I pondered the implications of its gold plating against my body chemistry, which often results in accessories turning green on my skin. With trepidation, I confided in the shop attendant about my concerns before making the purchase. They reassured me with conviction that the gold plating on the necklace was of superior quality and resistant to turning my skin green. Trusting their expertise, I took the leap and embraced my new favorite piece of jewelry. Alas, my optimism was short-lived as the cruel reality unfolded. Despite the promises made, the gold plating on the Karma necklace succumbed to the effects of my body chemistry, revealing its true nature underneath. The once-gleaming circle lost its luster, leaving a stark contrast against the chain that now mismatched in color and quality. Disheartened and feeling betrayed by the false assurances, I found myself facing the harsh truth of poor quality gold plating from Dogeared.com. As I reflect on my experience, I urge fellow jewelry enthusiasts to proceed with caution and consider the implications of such craftsmanship. In conclusion, my journey with Dogeared.com's Karma necklace serves as a poignant reminder to always be vigilant and informed when investing in jewelry that claims to withstand the test of time. Let my tale be a beacon of caution in the vast sea of adornments, guiding you towards making empowered choices that truly reflect your style and values.Disappointed with your service
I just had to share my fantastic experience with dogeared.com. I recently ordered two charm necklaces as gifts, and they arrived within a reasonable time frame. While I was initially excited to present them, I noticed that one of the charms had the wrong tag. As these charms hold special meaning, I was disappointed. However, after reaching out to customer service and providing photos, I was thrilled with their response. Not only did they apologize sincerely, but they also promptly sent a replacement with the correct tag, ensuring that the gift was perfect. This level of service truly exceeded my expectations and left a lasting positive impression. I cannot thank dogeared.com enough for their genuine care and dedication to customer satisfaction. This experience has only reinforced my loyalty, and I will eagerly continue shopping with them in the future.A Heartfelt Testimonial: Rediscovering Customer Loyalty
When my order from dogeared.com arrived a little while back, I must admit, I was slightly disappointed. I had ordered two stunning charm necklaces as gifts, hoping to spread some joy and meaning to my loved ones during the holidays. Yet, upon unwrapping the package, my heart sank - one of the charms had the wrong tag, diminishing its intrinsic value and significance. After reaching out to customer service with my concerns and sending over detailed pictures, I hoped for a swift resolution that would restore my faith in their brand. However, the response I received left me disheartened. The suggestion to send the correct meaning card separately felt like a patch-up solution rather than a genuine effort to right the wrong. The moment I gave the flawed gift, I felt a mix of disappointment and embarrassment, tarnishing what was supposed to be a moment of joy. Despite having been a loyal customer who had chosen dogeared products for gifting occasions in the past, this experience made me question future purchases from their store. Nevertheless, every cloud has a silver lining. While this incident may have left me disillusioned momentarily, it prompted me to seek out businesses that value their customers beyond just a transaction. As I bid farewell to dogeared.com, I set out on a mission to support brands that prioritize customer satisfaction and uphold the true essence of gifting - spreading love and meaning through thoughtful gestures. In the tapestry of consumer experiences, this chapter may be marked by disappointment, but it also serves as a catalyst for rediscovering the significance of genuine customer care and loyalty in the retail world.Wonderful experience.
I had the most amazing experience shopping at dogeared.com! From the easy payment process to the quick shipping, every step was seamless. Although there was a slight delay in receiving my tracking number, the customer service team promptly resolved the issue after I reached out to them via email. The necklace I ordered is absolutely adorable, and I love how it complements my different outfits. It's become my go-to accessory, and I've received countless compliments on it. I couldn't be happier with my purchase and the exceptional service I received. Thank you, dogeared.com, for providing such a delightful shopping experience!Turning a Delay into Delight: My Unforgettable Journey with Dogeared
When I stumbled upon dogeared.com, I was immediately captivated by their charming collection. Placing an order was a breeze, and before I knew it, my package arrived promptly. However, a slight hiccup occurred when I didn't receive a tracking number as expected. Despite this, their customer service team astounded me with their responsiveness. A quick email exchange later, my concerns were addressed with utmost care and efficiency, turning my momentary worry into a memorable delight. The necklace I received was nothing short of adorable, its delicate design adding a touch of elegance to my daily ensembles. The versatility of the piece allowed me to effortlessly transition from casual to formal settings, making it a staple in my jewelry collection. Dogeared not only provided me with a beautiful accessory but also showcased their commitment to customer satisfaction, leaving a lasting impression on me. From the seamless payment process to the swift delivery and exceptional customer service, my experience with Dogeared was truly wonderful. I now not only have a new favorite necklace but also a newfound trust and admiration for a brand that values its customers above all else. Thank you, Dogeared, for turning a potential setback into a shining example of stellar service and professionalism.maya angelou sunburst…
⭐⭐⭐⭐⭐ I just had to share my experience with Dogeared! I recently purchased the Maya Angelou sunburst pendant necklace in gold plate as a gift for my sister, and I couldn't be happier with it. The craftsmanship and attention to detail are outstanding. The delicate design is both elegant and meaningful, and my sister absolutely adores it. Before making my purchase, I reached out to Dogeared to inquire about adding multiple charms to the necklace. While they were unable to accommodate my request, I truly appreciated their prompt and helpful response. I agree that offering the option to customize with additional charms would be fantastic, and I hope Dogeared considers this in the future. Additionally, expanding the available finishes to include rose gold would be a lovely addition to their offerings. Overall, I am thoroughly impressed with the quality of the necklace and the level of customer service provided by Dogeared. I will definitely be returning for future purchases and would highly recommend their products to anyone looking for beautifully crafted, meaningful jewelry. Thank you, Dogeared, for helping me find the perfect gift for my sister!maya angelou sunburst…
My assessment for dogeared.com I ordered the maya angelou sunburst pendant necklace as a present for my sister within the gold plate end. I contacted Dogeared earlier than my buy to see if they might let me add multiple appeal however they stated no? I might suggest you add that as an choice. It could even be good in case your gadgets have been provided in rose gold as properly.I love the jewelry but have concerns…
From the first time I discovered Dogeared jewelry, I fell in love with their unique and meaningful designs. As someone who cherishes jewelry with sentimental value, each piece I own has a special significance in my life. However, I encountered a heartbreaking moment when my favorite necklace from Dogeared broke unexpectedly. Thankfully, my initial disappointment turned into admiration for the exceptional customer service provided by the Dogeared team. After contacting them about the unfortunate incident, they promptly replaced my broken necklace at no additional cost. The gesture truly resonated with me and solidified my trust in the brand. Although I faced another setback when the same necklace broke for a second time, Dogeared's responsiveness should be commended. While the necklace was no longer in production, their team reached out promptly and offered a considerate discount as a gesture of goodwill. Despite the disappointment of not being able to replace the item, their efforts to rectify the situation did not go unnoticed. In my journey as a patron of Dogeared, I have come to appreciate the beauty and significance behind their jewelry. The experiences I had with their customer service only reaffirmed my belief in the brand's commitment to its customers. While the longevity of the products may raise concerns, the dedication and care exhibited by Dogeared's team are truly unparalleled. I remain a loyal supporter of Dogeared, not only for their exquisite jewelry but also for the genuine care and attentiveness they extend to their customers. Thank you, Dogeared, for making every piece of jewelry more than just an accessory, but a part of my story.Exquisite Jewelry with a Dash of Uncertainty: A Customer’s Journey
Dogeared.com has been my go-to for stunning jewelry pieces that never fail to capture hearts. However, as much as I adore their creations, a lingering concern about their durability often crosses my mind. One fateful day, my beloved necklace succumbed to wear and tear, breaking unexpectedly. To my relief, Dogeared's customer service promptly replaced it at no cost, displaying their dedication to customer satisfaction. Unfortunately, fate had other plans as the replacement met a similar fate, slipping off my neck without warning. While their swift response to my distress was commendable, I was a tad disheartened when they offered a mere 20% discount on a new purchase, rather than providing a suitable alternative for the discontinued piece. This incident left me pondering the longevity of their products and their commitment to standing by them. Despite this slight setback, my admiration for Dogeared's beautiful craftsmanship remains unwavering. Their jewelry continues to dazzle, even as questions linger in my mind. Here's to hoping for clearer paths and sturdier jewelry ahead!The necklaces arrived and are gorgeous
I was eagerly anticipating the arrival of my necklaces from dogeared.com, and when they finally arrived, I was thrilled beyond words. The customizations I had chosen were executed flawlessly, and the necklaces looked even more beautiful in person. The attention to detail and the craftsmanship were truly remarkable. However, I did encounter a minor hiccup with the shipping process. Despite selecting UPS as my preferred shipping method, there was initially no tracking number provided. It turned out that my package had been labeled with a UPS label but was actually shipped through the United Postal Service. While this was a bit disappointing, the exceptional quality of the necklaces overshadowed this issue. Overall, I am absolutely in love with the products I purchased, and I am already planning my next order. The impeccable customizations, combined with the stunning end result, have made me a loyal customer. Despite the shipping oversight, my overall experience with dogeared.com has been nothing short of amazing. I can't wait to explore more of their offerings and continue to adorn myself with their beautiful creations. Thank you for adding a touch of elegance and beauty to my life!No Results Found
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{{{reviewBody}}}Introduction
Dogeared.com is an online jewelry retailer specializing in handcrafted accessories that celebrate individuality and spirituality. With a wide range of necklaces, bracelets, earrings, and charms, Dogeared offers a unique collection that appeals to women of all ages. In this comprehensive editorial review, we will explore various aspects of Dogeared.com to help you make an informed decision on whether to shop on their website.
Pros:
- Unique and beautifully crafted jewelry pieces
- Commitment to sustainable and ethical practices
- Customizable options available
- Easy navigation and user-friendly design
Cons:
- Relatively higher price range compared to some competitors
- Limited selection of jewelry for men
- International shipping may be expensive for some countries
User Experience:
Navigating Dogeared.com is a breeze with its intuitive design and well-organized categories. The website loads quickly and provides clear product images and descriptions. Users can easily browse through different collections, filter options, and make informed decisions. The site also offers a wishlist feature, making it convenient for users to save their favorite items for later.
Pricing and Value for Money:
Dogeared jewelry is undoubtedly crafted with love and attention to detail, but it comes with a higher price tag compared to some other online jewelry retailers. However, the quality and uniqueness of the products justify the price. Additionally, Dogeared's commitment to sustainability ensures that customers get value for their money by investing in ethical and eco-friendly accessories.
Customer Service:
Dogeared.com provides excellent customer service through various channels, including live chat, email, and a dedicated customer service phone line. Their representatives are friendly, knowledgeable, and responsive, addressing customer queries and concerns promptly. Dogeared also has a helpful FAQ section on their website, which covers common questions and provides additional assistance.
Product Quality and Selection:
Dogeared is renowned for its exceptional product quality. Each jewelry piece is handmade with precision using high-quality materials, such as sterling silver and gold vermeil. Their selection includes a wide range of necklaces, bracelets, earrings, and charms with meaningful symbols and messages. However, their collection for men is relatively limited compared to their women's line.
Website Usability:
With its simple and elegant design, Dogeared.com offers a seamless user experience. The website is responsive and optimized for both desktop and mobile devices. Users can easily find what they're looking for, thanks to the well-structured categories and search functionality. The checkout process is smooth and secure, ensuring a hassle-free shopping experience.
Returns and Exchanges:
Dogeared.com has a customer-friendly return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it within 30 days of receipt, provided the item is in its original condition. Returns are free for customers within the United States, making it convenient and cost-effective to shop confidently.
Promotions and Discounts:
Dogeared frequently offers promotions and discounts on their website. Customers can often find seasonal sales, limited-time offers, and discount codes that can be applied at the checkout. By subscribing to their newsletter or following their social media accounts, you can stay updated on the latest deals and exclusive offers.
Reputation:
Dogeared has built a strong reputation for creating unique and meaningful jewelry. With over 25 years of experience, they have garnered a loyal following and positive reviews from customers around the world. Their commitment to sustainability, ethical practices, and giving back to the community further enhances their reputation as a reputable and socially responsible brand.
Payment Options:
Dogeared.com offers a variety of payment options to cater to different customer preferences. These include major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, they accept payments through PayPal, providing added convenience and security for online transactions.
Loyalty Programs:
Currently, Dogeared.com does not offer a specific loyalty program. However, they occasionally reward their loyal customers with exclusive discounts or special promotions. It is advisable to subscribe to their newsletter or follow their social media accounts to stay informed about any loyalty-related benefits.
Customer Reviews:
Customer reviews play a crucial role in evaluating the authenticity and quality of an online retailer. Dogeared.com has received overwhelmingly positive reviews from customers. Customers frequently praise the product quality, unique designs, and meaningful messages behind the jewelry. The prompt and helpful customer service also receives high praise from satisfied customers.
Community Involvement:
Dogeared actively supports various charitable organizations and social causes. They collaborate with nonprofits and donate a portion of their proceeds to make a positive impact in areas such as education, environmental conservation, and animal welfare. By purchasing from Dogeared, customers can contribute to these causes and be part of a compassionate community.
Shipping and Costs:
Dogeared.com offers shipping both within the United States and internationally. Within the US, standard shipping typically takes 3-7 business days, and express shipping is available for faster delivery. The shipping costs are calculated based on the order total and destination. International shipping rates vary depending on the country and may be relatively higher. However, orders above a certain value may qualify for free standard international shipping.
In conclusion, Dogeared.com offers a delightful online shopping experience with their extensive collection of handcrafted jewelry. While their prices may be higher compared to some competitors, the quality, sustainability, and unique designs make it worth the investment. With excellent customer service, ethical practices, and positive customer reviews, Dogeared has established itself as a trustworthy and reputable brand in the jewelry industry.