Dolce-gusto Reviews

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8 Reviews

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Ho comprato una macchina della dolce…

I recently purchased a Dolce Gusto Genio S coffee machine from dolce-gusto.it and unfortunately, my experience has been far from satisfactory. Shortly after purchasing the machine on November 11th, I encountered some issues and had to return it on November 14th. Despite my efforts, the retailer Unieuro refused to provide a replacement or refund, and the machine was sent for repairs. It's now January 1st, 2023, and I am still without a replacement machine. Despite assurances around December 20th that a new one was being shipped to me, I have yet to receive it. The level of customer service and support has been extremely disappointing. I would strongly advise considering other brands, as the after-sales support from Dolce Gusto has been inadequate and unacceptable. It's frustrating and disheartening to be without a working coffee machine for nearly two months, and it's a stark reminder of the importance of reliable customer service. I hope that others can learn from my experience and make an informed decision when choosing a brand for their coffee needs.

“Turning Disappointment into Satisfaction: A Testimonial for Dolce Gusto”

I recently purchased a Dolce Gusto Genio S machine from dolce-gusto.it, excited to indulge in delicious coffee creations. However, my enthusiasm turned into frustration when the machine encountered issues just three days later. Despite my attempts, Unieuro refused to exchange the faulty machine or refund my money, prompting them to send it for repairs. As of January 1, 2023, I am still without a replacement machine, despite promises made around December 20th about dispatching a new one. The customer service experience has been nothing short of disappointing, highlighting a severe lack of support for customers who invest in their products. After nearly two months, the absence of a replacement machine is simply unacceptable.

Delightful Experience with Dolce Gusto Rewards

After years of being a loyal customer of Dolce Gusto, I had accumulated numerous points from purchasing their original pods. Excitedly, I decided to redeem two €15 Amazon digital vouchers through their website. To my delight, the first voucher was swiftly delivered to me within twenty minutes. However, I have been anxiously waiting for the second voucher for the past ten days. Despite making several calls to Dolce Gusto's call center, the issue remains unresolved. While I expected seamless service from a reputable company like Nestlé, I have encountered this disappointing delay. I hope for a positive turnaround soon. I will certainly update my review should there be any developments.

A Sweet Taste of Customer Loyalty: My Dolce Gusto Journey

As a long-time patron of Dolce Gusto, I have savored many delightful coffee moments with their exquisite blends. Recently, I endeavored to redeem my hard-earned points from purchasing their original coffee pods through their website. Excitement filled me as I opted for two €15 Amazon vouchers. The first voucher materialized within a mere twenty minutes, showering me with a rush of gratitude for their prompt service. However, my elation was short-lived as the second voucher failed to arrive even after a continuous wait of ten days. I reached out to Dolce Gusto's customer service hotline multiple times in pursuit of a resolution, but unfortunately, my efforts were in vain. Each call resulted in a polite reassurance that my concern was noted, leaving me in a prolonged state of anticipation. It perplexes me that a renowned corporation like Nestlé would falter in delivering a simple €15 voucher promptly. Despite this setback, my loyalty remains unwavering, albeit tinged with a dash of disappointment. I am eagerly awaiting a resolution and trust that Dolce Gusto will address this anomaly swiftly. I pledge to update this review should there be any developments, as I believe in the essence of transparency and accountability. In the realm of customer service, consistency is key, and I am hopeful that Dolce Gusto will rise to the occasion and rectify this blip in an otherwise impeccable track record.

Spedizioni rapide

I cannot express enough how pleased I am with my experience on dolce-gusto.it. From start to finish, everything was smooth sailing. The delivery was unbelievably fast, and I was pleasantly surprised by the reasonable prices. As someone who values efficiency and affordability, I couldn't have asked for a better service. Thank you, Dolce Gusto, for exceeding my expectations. I will definitely be returning for more!

Unwrapping Joy: A Testimonial on dolce-gusto.it’s Speedy Deliveries

When I think about dolce-gusto.it, the first thing that comes to mind is the lightning-fast shipping. Their commitment to delivering my favorite coffee capsules promptly has truly made my day countless times. The joy of receiving my order just when I need it the most is unparalleled. Not only that, but the cherry on top is that their prices are not only reasonable but also sometimes surprisingly affordable. It's like unwrapping a gift every time I open a package from them – a delightful surprise that never fails to put a smile on my face. Thank you, dolce-gusto.it, for not only making my coffee breaks a true pleasure but also for adding a touch of excitement and joy to my day with your quick deliveries and competitive pricing. You've won me over as a loyal customer for life! Cheers to more delicious moments shared together.

Tutto esaurito, sempre!

⭐⭐⭐⭐⭐ For the longest time, I couldn't understand why my favorite coffee capsules were always out of stock on dolce-gusto.it. I initially chalked it up to a temporary situation, but as I kept waiting for availability notifications, it dawned on me that certain flavors just never seemed to be restocked. Disappointed, I decided to explore other options and discovered that third-party retailers consistently had all the flavors I desired. It's disheartening when the official website consistently falls short in meeting customer demand, especially for a loyal fan like me. However, I'm grateful for alternative sellers who ensure that I can always enjoy my preferred coffee blends. While I may have expected more from the official site, I'm pleased to have found reliable sources for my Dolce Gusto fix. Cheers to never running out of options for my daily coffee indulgence!

Never Miss Out Again – A New Perspective on Dolce-Gusto Capsules!

I simply have to share my experience with dolce-gusto.it. Initially excited about ordering directly from the official website, I was disheartened to find many capsules constantly out of stock. While I believed this issue to be temporary, signing up for availability alerts shed light on certain flavors never being restocked. In response, I turned to third-party retailers for my purchases, ensuring I never missed out on any flavors.