Domain Reviews

Voted Good (4/5)

1526 Votes

145 Reviews

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Pie-Chart Analysis

19% users rated Terrible
3% users rated Poor
1% users rated Average
4% users rated Very Good
73% users rated Excellent
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K Kelleen Doyle-Scott
11 days ago

Life Saver! Amazing Support Team!

I cannot express my gratitude enough for the incredible assistance I received from the team at domain.com. Their support was nothing short of exceptional. The representative who helped me not only knew exactly what she was talking about but went above and beyond to ensure that my issues were completely resolved. I was truly impressed by their knowledge and dedication to customer satisfaction. Thank you, domain.com support team, for being a true lifesaver!
R Rafael Ferrer Albertos
11 days ago

Nazmeen helped me a lot from the…

My review for domain.com Nazmeen helped me a lot from the beginning, he was very patient and decisive with my technical problems. Very quick to find the solution and answer my questions very clearly. 5 star customer service for sure. Congrats!
A Alicia Rice de Escobar
12 days ago

The issue was addressed in a fairly…

My review for domain.com The issue was addressed in a fairly quick manner.
A Anthony Peters
12 days ago

One happy customer

My review for domain.com The assistant was patient and stuck with me until all the problems had been completely resolved. I have been with domain.com for 15 years and they have always come up trumps when I was in trouble. I cannot thank you enough.
B Bella Bottreau
12 days ago

WORST ONLINE EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!

My review for domain.com I was late with a payment of approx 8 euro because my credit card expired .. my account was suspended ... there was no way to organise the payment other than spend 2.5 hours on live chat with two different people. It was like looking for hens teeth to get the answer of why my account was suspended and what I had to do to fix it. I will be moving all products to another providers once this issue is sorted .. this post was written in the down time between waiting for replies from their chat person
T _2old4this
12 days ago

Scammy practices

My review for domain.com Scammy practicesTry to force customers to buy add-ons you dont want or needDOMAIN - You have additions of extra domain names automatically added to people's carts before they pay. It says it costs $0, but it will auto-renew at a rate of $82 AUD for me. This needs to stop.
D dee smith
14 days ago

Rep was professional patient and…

My review for domain.com Rep was professional patient and knowledgable, answered all my questions and gave me guidance based on my needs.
M Melanie Bergeron
14 days ago

SCAM: Identity Theft

My review for domain.com This company has to be scamming people. I reviewed the information with my sister to ensure that our email and contact information was correct before submitting. Apparently the .com was spelled cojm. I found similar complaints saying that the email they signed up with was incorrectly spelled. Once you pay you can not get your money back and no one will help you. The phone number is not real and the chat will ask you for more personal information to verify your identity even though it was not required as part of the set up. They asked for our social security number, company documents, and license number. We are calling our bank and reporting them. I’m not sure if the company itself is involved in identify theft or the workers are doing it on the side. Do not use this company. We payed for a domain that doesn't even exist. UPDATE: They charged our credit card for other products we never ordered on Domain.com and other places not related to domain.com. They are now requesting more information from us or this review will be removed. Filing a police report.
G George Dick
15 days ago

Domain.com Delivers Spot-On Responses Every Time

I can't help but sing domain.com's praises. Their responses have always been right on the money, providing invaluable insights that have greatly influenced our decision-making processes. What's more, their representatives go the extra mile to ensure every detail is clarified, leaving no room for confusion. It's truly reassuring to work with a company that consistently delivers exceptional service.
T The Principle
16 days ago

The personal

My review for domain.com The personal, polite, and willingness I got from Shreenidhi was excellent front office value. My questions got his precise attention and were all answered/solved.
M Marijana H
16 days ago

Anishri is a rockstar!

My review for domain.com Anishri helped me with my issue around the Google Workspace. Access to this support was via chat and it went absolutely smoothly. Very happy with the support provided.
C customer Ernel
19 days ago

Efficient

My review for domain.com Efficient, He did an amazing job navigating through my multiple issues. It was nice to have everything completed in one call
C Charlotte Ravet
19 days ago

Customer service

My review for domain.com Yesterday, I was wrongly advised after being unable to use my products. Today's chat was closed without finishing the conversation. I don't think it's great customer service. I am also with Name Cheap, which provides amazing customer service and functional products at a low price.
K Karen Nyhlen
19 days ago

It is so easy to do business with domain.com

My review for domain.com It is so easy to do business with domain.com. I purchased my domain last year and have only good things to say. I will never close my site with domain.com because it is quality at an excellent price.
G gag mah
23 days ago

I’ve got charged even though i’ve had…

My review for domain.com I've got charged even though i've had already cancelled my subscription, but they were so nice to resolve my problem and refund me the money that was charged. Big thanks to the team for the fast solving :)

Introduction

Domain.com is a leading domain registrar and web hosting company that offers a wide range of web services to individuals and businesses alike. Launched in 2000, the company has grown to become a trusted name in the industry, serving millions of customers worldwide. From domain registration and website hosting to website building and email hosting, Domain.com provides a one-stop-shop for all your online needs.

Pros and Cons

Pros: - Wide range of domain extensions to choose from - Affordable pricing on domain registration and web hosting - Simple and easy to use website building tools - 24/7 customer support available via phone or chat Cons: - Limited web hosting plans compared to other providers - No dedicated hosting options available - No uptime guarantees for web hosting services

User Experience

Domain.com provides a user-friendly experience for customers who are looking to register a domain, purchase web hosting or website building services, and manage their website. The website is well-organized and easy to navigate, with clear pricing listed for each service.

Pricing and Value for Money

Domain.com offers competitive pricing for both domain registration and web hosting services. Domain registration starts at $9.99 per year, while web hosting plans start at $3.75 per month. However, while the pricing is competitive, the company offers limited options for web hosting plans compared to other providers.

Alternatives

Some alternative options to Domain.com include GoDaddy, Bluehost, and HostGator, all of which offer a wider range of web hosting plans and options.

Customer Service

Domain.com offers 24/7 customer support via phone or chat, with agents available to answer any questions or concerns. Additionally, the company offers a knowledge base with articles and tutorials to help customers troubleshoot issues on their own.

Product Quality and Selection

Domain.com provides a solid selection of domain extensions and website building tools, with a focus on simplicity and ease of use. However, the company offers limited web hosting plans compared to other providers, with no dedicated hosting options available.

Website Usability

Domain.com offers a clean and easy-to-use website that makes it simple for customers to buy domain registrations, web hosting, and other web services.

Returns and Exchanges

Domain.com offers a 30-day money-back guarantee on most purchases, with the exception of domain registration fees, which are non-refundable.

Promotions and Discounts

Domain.com offers various promotions and discounts throughout the year, including discounts on domain registrations and web hosting plans.

Reputation

Domain.com has a generally positive reputation in the web services industry, with customers praising the company for its affordable pricing and easy-to-use website building tools.

Payment Options

Domain.com accepts major credit cards, PayPal, and Alipay for purchases made on its website.

Loyalty Programs

Domain.com does not offer a loyalty program for customers.

Customer Reviews

Customer reviews of Domain.com are generally positive, with customers praising the company's affordable pricing and easy-to-use services.

Community Involvement

Domain.com does not appear to be heavily involved in community outreach or charitable initiatives.

Shipping and Costs

Domain.com is an online company that does not ship physical products, so shipping costs are not applicable. However, customers should note that web hosting plans may incur additional fees for add-ons and upgrades.