Users Voice for Dominos

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Dominos Overall rating
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Review article published on: 29 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 1.5 1.3 1.4 5 3.6
Feb 2023 5 5 5 1.3 3.4 5
Mar 2023 5 5 5 5 3.1 5
Line Chart for Rating of peer stores

Detailed Dominos Review by

Introduction is a popular online delivery service for pizza, sides, and desserts. The online ordering platform offers a seamless experience for customers looking to place an order from the comfort of their home or office. With a variety of toppings, crust options, and sides available, provides an extensive menu that will satisfy every pizza lover's taste buds.

Pros and Cons

Pros: - Wide variety of toppings and crust options - Easy to use website - Fast and efficient delivery service - Great deals and promotions available - Quality products Cons: - Can be expensive compared to other pizza delivery services - Limited healthy options - Limited customization options for some pizzas

User Experience

The website is user-friendly, and customers can easily navigate through the menu options, customization features, promotions, and delivery options. The online ordering process is straightforward, and customers are provided with real-time updates on the status of their order.

Pricing and Value for Money

The pricing of pizzas and sides on can be expensive. However, the website offers fantastic deals, and promotions frequently, making it more affordable for customers. The value for money is very good, especially considering the quality of the products delivered.


Other popular pizza delivery services include Pizza Hut, Papa John's, and Hell Pizza.

Customer Service offers excellent customer service, and customers can easily contact their local store regarding an order or issue. The staff are friendly, knowledgeable, and always willing to help.

Product Quality and Selection offers high-quality products, with fresh ingredients and a variety of sauce and crust options. The selection of pizzas and sides is extensive, catering to all types of dietary requirements and preferences.

Website Usability

The website is easy to navigate, and customers can find all the information they need about the menu, promotions, and delivery options. The online ordering process is straightforward and allows customers to customize their order according to their preferences.

Returns and Exchanges has a policy that if customers are not satisfied with their order, they should contact their local store as soon as possible. The store will then offer a replacement, refund or credit note depending on the circumstances.

Promotions and Discounts offers great deals and discounts through its online platform. Customers can easily find promotions by visiting the website's promotion section or signing up for its newsletter.

Reputation has a great reputation for its high-quality products, fast delivery, and excellent customer service. It is considered one of the leading pizza delivery services in New Zealand.

Payment Options accepts a variety of payment options, including credit/debit card, cash, and online payment platforms like PayPal.

Loyalty Programs offers a loyalty program, and customers can earn reward points for every purchase made. The reward points can be redeemed for discounts and free products.

Customer Reviews

Customers are very happy with the quality of products and services provided by The website has a dedicated review section, and customers can easily read the reviews of others.

Community Involvement

Dominos is actively involved in the local community, supporting various charities and organizations through its Donate a Pizza program.

Shipping and Costs

Shipping costs vary depending on the location and size of the order. Customers can find this information on the website's delivery page. The delivery times are speedy, and the pizzas arrive fresh and hot. In summary, is an excellent pizza delivery service in New Zealand, offering a wide selection of toppings, crust options, and sides. The website is easy to use, and the ordering process is straightforward. While it can be expensive, the fantastic deals and promotions available make it more affordable for customers. The quality of products is high, and the customer service is outstanding. Overall, customers can expect to have a great experience when ordering from