Doors2floors Reviews

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40 Reviews

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In the Door Supplier category

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15% users rated Terrible
0% users rated Poor
5% users rated Average
3% users rated Very Good
78% users rated Excellent
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D David Richards
91 days ago

Transforming Spaces: A Review of doors2floors.co.uk

Embarking on a journey to revamp our home, we stumbled upon doors2floors.co.uk in our quest for the perfect doors. The anticipation built up as we eagerly awaited their arrival. Despite having to store them for a few weeks, the moment of installation finally arrived. As the doors were carefully fitted into place, a wave of satisfaction washed over us. The craftsmanship was impeccable, each detail exuding quality and elegance. The aesthetic transformation they brought to our space was truly remarkable. Our experience with doors2floors.co.uk was nothing short of delightful. From the seamless ordering process to the prompt delivery and exceptional product quality, every step of the way showcased their professionalism and commitment to customer satisfaction. We wholeheartedly recommend doors2floors.co.uk to anyone in search of not just doors, but the key to transforming living spaces. Thank you for exceeding our expectations and turning our house into a home.
F FF
123 days ago

Transforming Our Door Experience with Doors2Floors: A Tale of Stellar Service

Embarking on a journey to upgrade our door hardware, we ventured into the world of Doors2Floors.co.uk. Despite a slightly lengthier delivery period than anticipated, we were met with an unparalleled level of customer service that transcended our expectations. Ish, the beacon of exemplary service, meticulously kept us in the loop throughout the process. From diligently updating us on the replacement of a damaged item to ensuring our utmost satisfaction upon delivery, Ish's dedication shone brightly. Despite external constraints, Doors2Floors navigated the challenges with grace, proving that their commitment to customer satisfaction remains unwavering. Our door transformation experience with Doors2Floors was not just about hardware; it was a testament to exceptional service that truly sets them apart in the realm of home improvement. Thank you, Doors2Floors, for not only enhancing our door but also our overall home experience.
L Lex
128 days ago

TERRIBLE SERVICE

After recently renovating our home, we were in the market for high-quality doors to add the perfect finishing touch. That's when we stumbled upon doors2floors.co.uk, and we couldn't have been more thrilled with the selection. The website was easy to navigate, and we found the exact style we were looking for. Placing our order was seamless, and the delivery was prompt. However, upon unwrapping the doors, we noticed significant damage that was hidden while wrapped. Concerned, we reached out to the company, unsure of what to expect. To our relief, they went above and beyond to address the issue. They swiftly replaced the damaged doors with brand new ones, free of charge! The customer service team was incredibly understanding and empathetic, making the entire process stress-free. We were impressed by their commitment to customer satisfaction, and their willingness to rectify the situation exceeded our expectations. Thanks to doors2floors.co.uk, our home now boasts stunning doors that have truly elevated the overall aesthetic. We are extremely grateful for their exceptional service and the impeccable quality of their products. If you're looking for top-notch doors and outstanding customer care, look no further than doors2floors.co.uk. We highly recommend them to anyone in search of premium doors and a company that genuinely values its customers.
L Lex
128 days ago

A HIDDEN GEM IN CUSTOMER SERVICE: DOORS2FLOORS. CO. UK

From the moment I engaged with doors2floors.co.uk, I was blown away by their exceptional customer service. Despite a negative review, I took a chance, and I couldn't be happier. The team went above and beyond to ensure my satisfaction. The selection was extensive and the quality superb. Every step of the way was seamless and pleasant. So often, we miss out on hidden gems due to a single bad experience. Take it from me, don't let one review deter you; doors2floors.co.uk is a true standout in the world of online shopping.
A AndyR
138 days ago

Look No Further than Doors2floors – 10/10

I cannot say enough good things about my experience with Doors2floors. From the moment I reached out to them, the customer service was exceptional. They were incredibly prompt and helpful in all our communications, leaving me feeling reassured and supported every step of the way. When it came to delivery, I was kept well informed of the timings, and when the doors arrived, the driver went above and beyond in assisting with the unloading. The quality of the doors themselves was outstanding. I opted for the pre-finished Suffolk oak doors, and even my partner, who is a carpenter and typically hard to please, was delighted with them. I have full confidence in recommending Doors2floors to anyone in need of quality doors. I can't wait to show off my new doors and spread the word about this fantastic company to all my friends. A huge thank you to Ash and the whole team for their excellent service. 10/10, would definitely use again! 👍
A AndyR
138 days ago

Unveiling Excellence with Doors2Floors – A Personal Touch

Embarking on a journey to revamp our living space led us to Doors2Floors, and what a remarkable discovery it was! From the inception of our interaction, their customer service sparkled with genuine care and efficiency. The seamless communication channels, be it through calls or emails, reflected a dedication to ensuring our satisfaction every step of the way. As the eagerly awaited delivery day approached, their updates on the expected timeline only enhanced the anticipation. Our excitement peaked when the friendly driver arrived, ready not just with the doors but with a spirit of helpfulness that made the unloading process a breeze. The moment of truth arrived as we unveiled our chosen pre-finished Suffolk oak doors. To say we were impressed would be an understatement – the quality surpassed our expectations, even earning praise from my discerning carpenter partner. Trust me, impressing them is no easy feat! Our experience with Doors2Floors was nothing short of exceptional, and I am thrilled to recommend them without hesitation. I eagerly look forward to showcasing our stunning doors to our friends and sharing the secret to our home upgrade success. A heartfelt shoutout to Ash and the incredible team for their dedication and craftsmanship - truly a job well done! 👍
D Donna
141 days ago

Great Service

As a homeowner, finding the perfect doors for my abode was quite the journey. Thankfully, I stumbled upon doors2floors.co.uk and my experience was nothing short of exceptional. From the get-go, their team's responsiveness was outstanding. I reached out for a quote and within no time, I had a detailed and competitive offer in my hands. What truly set them apart was the delightful customer service, particularly Ish, who went above and beyond to guide me through the selection process. When the doors arrived, I was blown away by the quality and precision of the craftsmanship. They were exactly as described, if not better. The seamless installation process was just the cherry on top of an already wonderful experience. Without a doubt, I'll be returning to doors2floors.co.uk for any future door-related needs. Thank you for not only meeting but exceeding my expectations. If you're looking for top-notch service and quality products, look no further than doors2floors.co.uk.
D Donna
141 days ago

Above and Beyond: An Unforgettable Experience with Doors2Floors.co.uk

When I stumbled upon doors2floors.co.uk, little did I know that I was about to embark on a journey filled with exceptional service and quality products. From the moment I requested a quote, the speed at which they responded was truly remarkable. But what truly set them apart was the outstanding customer service provided by Ish. Their attention to detail and willingness to go above and beyond to assist me in finding the perfect doors was truly commendable. Upon receiving my order, I was beyond impressed with the quality of the doors. They were exactly as described, if not better. The craftsmanship and durability were evident, showcasing the dedication to providing nothing but the best to their customers. Thanks to my experience with doors2floors.co.uk, I can confidently say that I have found a reliable and trustworthy source for all my door needs. I am already looking forward to my next purchase and will undoubtedly return for their top-notch products and exceptional service. It's rare to come across a company that not only meets but exceeds expectations, and doors2floors.co.uk has certainly done just that. Highly recommended!
C customer
142 days ago

After being let down by my previously …

I can't say enough about my experience with doors2floors.co.uk. After being disappointed by my previous supplier, I stumbled upon their website and found the exact doors I had been searching for. I opted for next day delivery, and to my surprise, I received a call confirming that the doors were in stock. I took a moment to explain my previous letdown, and to my amazement, they offered to deliver the doors on the same day, along with a generous £50 discount. The doors arrived well within the specified time slot, and I was blown away by the exceptional customer service. I must give a special shoutout to Ish – he went above and beyond to assist me and was an absolute credit to the company. Would I recommend them? Absolutely, without a doubt. Thank you doors2floors.co.uk for turning my disappointment into delight.
C customer
142 days ago

After being let down by my previously …

My review for doors2floors.co.uk After being let down by my previous supplier I found the doors i was looking for on this website. I placed my order for the next day delivery. After the order was placed I received a phone call from them saying they were in stock I explained what had happened previously and they offered to deliver the doors the same day with a discount of £50. The doors were delivered well within the time slot great customer service . A special thank you to Ish he was very helpful and a credit to the company.would I recommend them ? DEFINITELY
B Bridget Havard
145 days ago

The salespeople were very helpful and…

I cannot express how impressed I am with doors2floors.co.uk. From the moment I walked into their showroom, the sales team went above and beyond to assist me. Their knowledge and expertise not only helped me find the perfect door for my home but also reassured me of the quality I was investing in. The doors I purchased exceeded my expectations in every way. The craftsmanship is truly exceptional, and the materials used are of the highest quality. What's more, the prices at doors2floors.co.uk are incredibly competitive, making the whole experience even more satisfying. I wouldn't hesitate to return to doors2floors.co.uk for any future door needs. Their customer service, combined with the outstanding products they offer, has made me a loyal customer. I wholeheartedly recommend this company to anyone in need of top-notch doors and a seamless purchasing experience. Thank you, doors2floors.co.uk, for enhancing the beauty and functionality of my home.
B Bridget Havard
145 days ago

The salespeople were very helpful and…

My review for doors2floors.co.uk The salespeople were very helpful and reassuring. The quality of the doors is exceptional and the prices are really competitive. I'd go back to them in a heartbeat and thoroughly recommend this company.
V Victoria
146 days ago

Exemplary Customer Care and Fast Delivery

I recently had the pleasure of experiencing the exceptional service provided by doors2floors.co.uk. Despite a minor hiccup with missing screws for two out of the five door handles I ordered, I was thoroughly impressed by their swift resolution. After a quick email, the missing screws were promptly delivered the very next day, showcasing their commitment to resolving customer concerns with remarkable efficiency. I cannot emphasize enough how their dedication to customer satisfaction has won me over. The seamless and fast delivery, coupled with their attentive customer care, has left a lasting impression. I wholeheartedly recommend doors2floors.co.uk to anyone in search of top-notch products and impeccable service. Without a doubt, I will be availing of their services again in the future.
V Victoria
146 days ago

An Exceptional Experience with Doors2Floors.co.uk!

As a customer of Doors2Floors.co.uk, I was beyond impressed with the service received. Although my order of 5 door handles arrived with missing screws for 2 handles, the swift resolution by their team truly stood out. After a quick email, the missing screws were promptly delivered the very next day, showcasing their dedication to customer satisfaction. The efficient handling of my concern highlighted their commitment to providing top-notch service. I wholeheartedly recommend this company for their fast delivery, exceptional customer care, and willingness to go above and beyond for their customers. I am grateful for such a positive experience and will definitely be a returning customer for all my future needs.
I Ishika Patel
147 days ago

Great quality doors

When I stumbled upon doors2floors.co.uk, I was in dire need of high-quality doors for my home. Little did I know that this accidental discovery would lead to an exceptional customer experience and an enduring relationship with the company. The moment I stepped into their showroom, I was greeted with warmth and professionalism that immediately put me at ease. The staff's knowledge and expertise were remarkable, as they patiently guided me through their wide selection of doors. It was evident that they genuinely cared about helping me find the perfect fit for my home. Upon installation, I was astounded by the remarkable quality of the doors. They exuded craftsmanship and durability, precisely as described by the staff. These were no ordinary doors – they were a testament to meticulous design and superior materials. In addition to the remarkable products, I cannot praise their customer service enough. The team's dedication to ensuring customer satisfaction was truly commendable. Every query and concern I had were met with prompt and courteous responses. It's rare to find a company that places such a high value on customer happiness. In the end, I was so impressed that I didn't hesitate to order another door for a different part of my home. The whole experience was so seamless and delightful that I can confidently say doors2floors.co.uk has earned a customer for life. If you're in search of top-notch doors and a customer-centric company, look no further than doors2floors.co.uk. From the quality of their doors to the warmth of their service, they have excelled in every aspect. I'm truly grateful to have found them and can't recommend them enough to anyone in need of exceptional doors and service.

Introduction

Doors2Floors.co.uk is an online retailer specializing in a wide range of doors and flooring options. With a user-friendly website and a vast selection of high-quality products, the company has established itself as a go-to destination for homeowners and contractors seeking to enhance the aesthetic and functionality of their spaces.

Pros and Cons

  • Pros:
    • Extensive product range: Doors2Floors.co.uk offers an impressive variety of doors and flooring solutions, catering to diverse customer preferences.
    • Competitive pricing: The company provides competitive prices without compromising on product quality.
    • User-friendly website: The website's intuitive layout and easy navigation make the shopping experience seamless.
    • High-quality products: Doors2Floors.co.uk ensures that all products meet the highest standards of quality, durability, and craftsmanship.
    • Responsive customer service: The customer service team promptly addresses inquiries and offers knowledgeable assistance.
    • Convenient delivery: The company provides reliable and efficient delivery services, ensuring customers receive their purchases in a timely manner.
  • Cons:
    • Limited physical stores: Doors2Floors.co.uk primarily operates online, which may inconvenience customers who prefer browsing products in-store before purchasing.

User Experience

The user experience on Doors2Floors.co.uk is highly favorable. The website's responsive design allows for smooth navigation, and the search function enables users to quickly find their desired products. Detailed product descriptions, accompanied by clear images, ensure customers have all the information they need to make informed decisions. Additionally, user reviews and ratings help prospective buyers gauge the quality and reliability of products.

Pricing and Value for Money

Doors2Floors.co.uk offers competitive pricing on all its products without compromising on quality. The company sources products directly from trusted manufacturers, eliminating additional costs associated with middlemen. This allows them to pass on the savings to customers, providing excellent value for money. Furthermore, periodic promotions and discounts make their offerings even more affordable.

Customer Service

Doors2Floors.co.uk places significant emphasis on delivering excellent customer service. The company's team of knowledgeable professionals is readily available to assist customers with any queries or concerns. Whether it's helping with product selection, providing installation advice, or addressing post-purchase issues, their customer service team is responsive and dedicated to ensuring a positive experience for each customer.

Product Quality and Selection

Doors2Floors.co.uk takes pride in offering products of exceptional quality. Their doors and flooring options are crafted using premium materials to ensure durability and aesthetic appeal. With an extensive range of styles, finishes, and sizes, customers can find products that perfectly complement their interior design preferences. This wide selection ensures that Doors2Floors.co.uk caters to various architectural styles and customer preferences.

Website Usability

The Doors2Floors.co.uk website is designed with user-friendliness in mind. The simple, intuitive interface allows customers to effortlessly browse products, refine search results, and access detailed product information. The site's responsive design ensures a seamless shopping experience across different devices. Furthermore, the checkout process is streamlined, minimizing any potential hurdles and offering a hassle-free transaction.

Returns and Exchanges

Doors2Floors.co.uk has a clear and fair returns and exchanges policy. If customers receive damaged or incorrect products, the company promptly arranges for replacements or refunds. Additionally, they offer a cooling-off period that allows customers to return products within a specified timeframe if they change their minds. The company's commitment to customer satisfaction is evident in their straightforward and customer-centric returns process.

Promotions and Discounts

Doors2Floors.co.uk frequently runs promotions and discounts, providing customers with opportunities to save on their purchases. These limited-time offers can range from discounted prices on specific products to site-wide sales. Customers can stay updated on the latest promotions by subscribing to the company's newsletter or following their social media channels. These promotions make Doors2Floors.co.uk an even more appealing choice for budget-conscious shoppers.

Reputation

Doors2Floors.co.uk has built a strong reputation as a reliable and trustworthy retailer. The company has garnered positive reviews from satisfied customers, highlighting their commitment to product quality, customer service, and timely deliveries. With a track record of consistently delivering on their promises, Doors2Floors.co.uk has become a trusted name in the industry.

Payment Options

Doors2Floors.co.uk offers a range of secure payment options to ensure convenience and flexibility for customers. Accepted payment methods include major credit cards, debit cards, and PayPal. This variety allows customers to choose the most convenient option for their needs, enhancing the overall shopping experience.

Loyalty Programs

At present, Doors2Floors.co.uk does not have a formal loyalty program in place. However, they occasionally offer exclusive discounts and promotions to their repeat customers as a token of appreciation for their continued support.

Customer Reviews

Doors2Floors.co.uk provides a platform for customers to leave reviews and ratings for products they have purchased. These reviews are invaluable for potential buyers, offering insights into the quality, durability, and overall satisfaction customers have experienced with the products. Positive customer reviews further strengthen the company's reputation while enhancing trust and confidence among prospective customers.

Community Involvement

Doors2Floors.co.uk actively engages with the community they serve. The company participates in local events, sponsors community initiatives, and partners with charitable organizations to contribute to social causes. Their commitment to community involvement reflects their dedication to being a responsible corporate citizen.

Shipping and Costs

Doors2Floors.co.uk provides reliable and efficient shipping services to ensure customers receive their orders promptly. The company offers both standard and expedited delivery options, allowing customers to choose the option that best suits their needs. Shipping costs vary depending on the size, weight, and destination of the items. However, Doors2Floors.co.uk aims to keep shipping costs as reasonable as possible while maintaining the integrity of the products during transit.

Overall, Doors2Floors.co.uk excels in offering a wide range of high-quality doors and flooring options at competitive prices. With a user-friendly website, excellent customer service, and a commitment to customer satisfaction, the company has established itself as a trusted and reputable choice for homeowners and contractors alike.