Dormideo Reviews

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18 Reviews

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In the Mattress Store category

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22% users rated Very Good
56% users rated Excellent
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M Melvin Thorn
83 days ago

Transformed My Sleep Experience: A Genuine Review

From the moment I clicked "order," I was amazed by the lightning-fast delivery of my new mattress from As I unpacked and experienced the comfort of this bed, I was truly blown away. The quality far surpassed my expectations, and I was immediately impressed by the level of comfort and support it provided. The value for the price is simply unbeatable. This mattress has truly transformed my sleep experience. Waking up well-rested and free from aches and pains has become the new norm for me. I can't thank enough for their exceptional product and outstanding service. I highly recommend them to anyone in search of a rejuvenating night's sleep!
M Melvin Thorn
83 days ago

A Dream Come True: Speedy Delivery and Supreme Comfort!

Nestled in the cozy embrace of my new mattress from, I can't help but marvel at the seamless experience from purchase to delivery. The speed at which my mattress arrived was truly impressive, and the level of comfort it provides is beyond words. It's like sleeping on a cloud! Not only did exceed my expectations with their quick delivery, but the value for money is exceptional. I feel like I've struck gold with this purchase. Waking up refreshed and rejuvenated each morning has become a reality, all thanks to the quality of this mattress. If you're looking to upgrade your sleep experience, look no further than They've transformed my nights and made me a believer in the power of a good night's sleep. Thank you for making my dream of the perfect mattress a reality!
C Clive Robinson
151 days ago

Viscoelastic 2m x 1.6m

I recently purchased the Viscoelastic 2m x 1.6m mattress from, and while I haven't had the chance to sleep on it just yet, I can already tell that it's going to be perfect for me. The comfort and quality are evident from the moment I received it. However, I did encounter a slight hiccup with the delivery process. Unfortunately, the delivery company, DHL, presented some challenges. They initially insisted that I pick up the mattress from a location 10km away, despite my explicit instructions for a home delivery that I had already paid for. It was quite frustrating, and I had to firmly advocate for my right to receive the delivery at my doorstep, as per the original agreement. Regardless of the delivery hiccups, I am extremely pleased with the product itself. The responsiveness and support from the team at were truly remarkable, and I couldn't be happier with the mattress I received. I definitely look forward to enjoying a restful sleep on this incredible product. Thank you,, for the exceptional mattress and excellent customer service!
C Clive Robinson
151 days ago

The Perfect Comfort: My Experience with Dormideo’s Viscoelastic Mattress

As I eagerly awaited the arrival of my new Viscoelastic mattress from Dormideo, I couldn't contain my excitement. The promise of a good night's sleep on a mattress that seemed perfect in every way was all I could think about. However, what should have been a seamless delivery experience turned into a frustrating ordeal thanks to the delivery company, DHL. Despite paying for delivery to my house, DHL insisted that I drive 10km to a petrol station to pick up the mattress. I found myself in a heated argument with the delivery company, explaining that it was simply not possible for me to transport the mattress in my small car. After a stressful back-and-forth, they finally relented and delivered the mattress to my doorstep. Despite the delivery hiccup, the quality of the mattress itself exceeded my expectations. The Viscoelastic material provided unparalleled comfort, and I couldn't wait to finally sink into a restful night's sleep. In conclusion, while the delivery experience left much to be desired, the superior quality of Dormideo's Viscoelastic mattress ultimately won me over. I am now enjoying nights of blissful slumber, grateful for the perfect comfort it brings to my bedroom.
J Justina
199 days ago

I have 3 mattresses from dormideo and…

A Warm Embrace of Comfort and Quality My journey with has been nothing short of exceptional. When I invested in not one, but three of their mattresses, I had high hopes for a good night's sleep. What I received, however, exceeded all expectations. These mattresses are not simply the best; they are a warm embrace of comfort and quality. From the moment I unwrapped the first mattress, I knew I was in for something special. The attention to detail and craftsmanship that went into its design was evident. As I laid down, the mattress gently cradled me, providing the perfect balance of firm support and plush softness. It was as if it was tailored specifically for my needs. What truly sets apart is their unwavering commitment to quality. Each mattress is a testament to their dedication to delivering a sleeping experience that transcends the ordinary. The materials used are of the highest caliber, and the construction is impeccable. It's clear that every aspect has been carefully considered to ensure an unparalleled level of comfort and durability. But it's not just the product that makes remarkable; it's the people behind the brand. Their customer service is a shining example of what true care and dedication look like. They guided me through the selection process with patience and expertise, ensuring that I found the perfect mattresses for my needs. Their passion for what they do is palpable, and it made my entire experience truly special. Thanks to, I now look forward to bedtime like never before. The quality of my sleep has improved, and I wake up feeling refreshed and rejuvenated. It's not an exaggeration to say that these mattresses have had a positive impact on my overall well-being. If you're in search of an unparalleled sleeping experience, look no further than They have turned my nights into moments of pure bliss, and I have no doubt they can do the same for you. Thank you,, for redefining the meaning of a good night's sleep.
J Justina
199 days ago

Discovering Dormideo: A Mattress Lover’s Dream Come True

After purchasing not one, but three mattresses from, I can confidently say that they are simply the best! My journey with Dormideo began when I was on the hunt for the perfect mattress that would provide me with the comfort and support I desperately needed for a good night's sleep. Little did I know that my search would lead me to discover a treasure trove of quality mattresses that have truly changed the way I sleep. From the moment I clicked on their website, I was greeted with a wide selection of mattresses, each promising a luxurious and restful slumber. The seamless online shopping experience made it easy for me to compare different models, read reviews, and ultimately make an informed decision based on my preferences. One mattress quickly turned into three, as I found myself coming back to Dormideo for more. The quality of their products is unmatched, delivering on their promise of comfort and durability. The mattresses are not only exceptionally cozy, but they have also alleviated my back pain and improved the quality of my sleep significantly. Waking up feeling refreshed and energized has now become a daily occurrence, thanks to Dormideo. But Dormideo offers more than just exceptional mattresses; their customer service is top-notch. Any questions or concerns I had were promptly addressed by their friendly and knowledgeable team, making me feel valued as a customer. If you're in search of the perfect mattress that will transform your sleep experience, look no further than Dormideo. Trust me, you won't be disappointed!
P Peter
214 days ago

Mattress arrived on time and is very…

As a customer of, I can wholeheartedly attest to the exceptional quality and punctuality of their service. When my mattress arrived right on schedule, I was immediately struck by the impeccable attention to detail in its packaging. And when I finally settled into bed, I was greeted by the heavenly comfort that surpassed all my expectations. From the moment I placed my order to the day of delivery, every single interaction with exuded professionalism and genuine care for their customers. The seamless process and effortless comfort of my new mattress have truly transformed my sleeping experience. My heartfelt gratitude goes out to the team at for their commitment to providing supreme comfort and an outstanding customer experience. I highly recommend their products to anyone in search of not just a mattress, but a rejuvenating sleep sanctuary. Thank you,, for making a tangible difference in the way I rest and recharge each day.
P Peter
214 days ago

Falling Asleep Is a Dream with My New Dormideo Mattress

When I ordered my mattress from, I didn't expect it to be such a game-changer. Not only did it arrive on time, but the comfort it provides is unmatched. I used to struggle with getting a good night's sleep, but now, with my new mattress, falling asleep is a dream. The material is so comfortable that I find myself looking forward to bedtime every night. Thank you, dormideo, for drastically improving the quality of my sleep!
M Mark Kenny
276 days ago

A good quality product delivered…

I recently purchased a mattress from and I couldn't be happier with the product and service I received. The delivery was prompt, and the quality of the mattress exceeded my expectations. Upon receiving the mattress, I found it to be firmer than I had anticipated. However, thanks to the helpful advice from the customer service team, I decided to use a 2" mattress topper. This simple solution made all the difference, and now I am enjoying the perfect level of comfort and support. I am truly impressed with the level of care and attention to detail provided by The quality of their products combined with their exceptional customer service has made me a loyal customer. I highly recommend to anyone in search of a top-notch mattress and reliable service. Thank you,, for providing me with a wonderful product and an outstanding overall experience. Warm regards,
M Mark Kenny
276 days ago

Transforming My Sleep with Top-Notch Quality: A Heartfelt Review

From the moment I placed my order on, I knew I was in for a treat. The delivery was swift, and the packaging spoke volumes about the care put into ensuring a safe journey for my new mattress. Upon unwrapping it, I noticed the firmness, slightly more than anticipated. However, with my trusty 2" mattress topper, the sleeping experience was nothing short of blissful. This mattress has truly transformed my sleep quality, offering the perfect balance of support and comfort. What initially seemed firmer than expected turned out to be exactly what I needed for a restful night's sleep. The durability and craftsmanship of the product are evident, and I am confident that this purchase will stand the test of time. Thank you,, for delivering not just a product, but a solution to my sleep woes. I highly recommend this mattress to anyone in search of top-notch quality and a rejuvenating night of sleep.
D Desislava Andonova
351 days ago

Exemplary Customer Service and Quality Products

My experience with has been truly exceptional. I recently purchased two mattresses, and although one arrived with a defect, the customer service team promptly informed me that it was part of a defective batch and assured me of a hassle-free exchange. The delivery process, however, hit a minor snag when the delivery personnel requested the mattress to be repackaged in its original state for collection. This seemed impractical given its size and the time it had spent inflating. Despite this hiccup, the efficiency and professionalism displayed by the customer service team were commendable. While the initial delivery was delayed by two weeks, the superior quality of the mattresses and the company's commitment to resolving any issues made the wait worthwhile. The rarity of a defective batch aside, the overall experience with has been positive. I can't help but wonder about the scope of the defective batch and how many others have been inconvenienced. Nevertheless, I appreciate the company's transparency and dedication to customer satisfaction. If there is one area for improvement, it would be to enhance communication with customers during such situations. I eagerly await the replacement mattress and remain optimistic that this was an isolated incident. Thank you,, for your exemplary customer service and commitment to quality products.
D Desislava Andonova
351 days ago

Turning Disappointment into Delight: My Experience with

Upon browsing for mattresses, I came across and decided to give them a try. I ordered two mattresses, hoping to improve my sleep quality. However, my excitement quickly turned into disappointment when I discovered that one of the mattresses was defective. Despite the initial setback, I received an email from the company informing me that it was a defective batch issue and that they would exchange the faulty mattress. The delivery process, however, presented its own challenges. The delivery person insisted on collecting the mattress in its original packaging, posing a logistical puzzle as the mattress had already been unpacked and left to inflate for hours. This left me wondering about the scale of the defective batch and how many others were facing similar struggles. To add to the delay, the mattresses arrived two weeks later than promised, further complicating the situation. The very task that was meant to simplify my life ended up becoming a source of frustration due to the company's handling of the situation and the delivery service's rigid requirements. Throughout this ordeal, the lack of communication from customer service only amplified my frustrations, leaving me feeling unheard and disregarded. Despite these challenges, I remain hopeful that will take note of these issues and work towards improving their processes to provide a more seamless experience for their customers.
G Geoff Thompson
397 days ago

Only missed 5 stars because of delivery…

"I can't help but sing praises for's product, despite my only qualm being a slight delay in delivery that cost them a star. Once I received the item, it was everything I hoped for and more. The comfort and stability of the product truly exceeded my expectations. Even as someone weighing in at 115 kg, I can attest to the fact that it holds up remarkably and bounces back to its original state each time. It's a relief to find a product that lives up to its promises. Thank you,, for an excellent product that has truly enhanced my daily living experience."
G Geoff Thompson
397 days ago

Transforming Sleep Experience: A Journey with

Embarking on a quest for the perfect slumber, I stumbled upon, a sanctuary for quality mattresses. Despite a minor setback in delivery time, my patience was soon rewarded. As I unveiled the mattress, its promises unfolded layer by layer. Immersing myself in its embrace, I discovered a world where comfort reigned supreme. The mattress, a steadfast ally, bore the weight of 115 kg with grace, ensuring a restful repose each night. had not just sold me a mattress; it had redefined my relationship with sleep. The stability and resilience it offered were unparalleled, gently guiding me back to a state of tranquility every morning. Though delayed in delivery, the product's performance surpassed all expectations. had not just earned my trust; it had become an integral part of my daily routine, transforming my nights into a rejuvenating experience. To all weary souls seeking solace in slumber, is not just a retailer; it is a purveyor of peaceful rest and unmatched comfort. Let your journey to dreamland begin here.
D Dell Jones
574 days ago

Excellent price and excellent product.

After scouring the internet for the perfect mattress at an affordable price, I stumbled upon Let me tell you – I hit the jackpot! Not only did I find an excellent product, but the price was unbeatable. The customer service was phenomenal, too. From the moment I received my mattress, I've been sleeping like a baby. Its quality exceeded my expectations, and the price was well within my budget. I couldn't be happier with my purchase and the overall shopping experience. If you're in the market for a new mattress and want superb quality without breaking the bank, I highly recommend checking out You won't be disappointed!

Introduction is an online bedding retailer that offers a wide range of high-quality mattresses, pillows, and other sleep accessories. With a user-friendly website and a commitment to customer satisfaction, Dormideo aims to provide comfortable and affordable bedding solutions to customers worldwide.

Pros and Cons

  • Pros:
  1. Extensive product selection
  2. Competitive pricing
  3. Responsive customer service
  4. High-quality and durable products
  5. User-friendly website
  6. Free shipping on most orders
  7. Generous returns and exchange policy
  • Cons:
    1. Limited international shipping
    2. Some products may not be suitable for specific sleep preferences

    User Experience offers a seamless user experience with its intuitive website design and easy navigation. Visitors can quickly find the desired products, compare different models, and make informed decisions. The website provides detailed product descriptions, customer reviews, and helpful guides to assist users in choosing the most suitable bedding options.

    Pricing and Value for Money

    Dormideo offers competitive pricing on its wide range of products. By cutting out intermediaries and selling directly to customers, Dormideo is able to offer affordable bedding solutions without compromising on quality. Additionally, the value for money is enhanced by the durability and long-term comfort provided by Dormideo products.

    Customer Service

    Dormideo prides itself on excellent customer service. The company has a knowledgeable and friendly customer support team that is readily available to answer any inquiries or address concerns. Customers can reach out to Dormideo through various channels, including phone, email, and live chat. The prompt and efficient customer service ensures a positive shopping experience for all customers.

    Product Quality and Selection

    Dormideo offers a wide selection of high-quality bedding products, including mattresses, pillows, mattress toppers, and duvets. The company carefully sources materials and partners with trusted manufacturers to deliver products that meet the highest standards. Dormideo mattresses are designed to provide optimal support, pressure relief, and temperature regulation for a restful sleep experience.

    Website Usability

    The Dormideo website is user-friendly and optimized for easy navigation. The search and filter options enable users to quickly find products based on their preferences, such as mattress firmness or pillow type. The checkout process is streamlined and secure, ensuring a hassle-free online shopping experience.

    Returns and Exchanges

    Dormideo offers a generous returns and exchange policy, allowing customers to trial their purchases and ensure complete satisfaction. If a customer is not satisfied with their product, they can return it within a specified timeframe for a full refund or opt for an exchange. This policy demonstrates Dormideo's commitment to customer happiness.

    Promotions and Discounts

    Dormideo regularly offers promotions and discounts on their website. Customers can take advantage of these deals to enjoy additional savings on their bedding purchases. By subscribing to the Dormideo newsletter, customers can stay updated on the latest promotions and exclusive offers.


    With a solid reputation in the bedding industry, Dormideo has garnered positive reviews and feedback from customers. The company's commitment to quality, affordability, and exceptional customer service has contributed to its strong reputation and loyal customer base.

    Payment Options

    Dormideo provides various payment options to cater to different customer preferences. Customers can complete their purchases using major credit cards, including Visa, Mastercard, and American Express. The website ensures secure transactions through encryption and other security measures.

    Loyalty Programs

    Dormideo offers a loyalty program that rewards customers for their continued support. By joining the loyalty program, customers can earn points for their purchases and redeem them for discounts or exclusive offers. This program further enhances the value of shopping with Dormideo.

    Customer Reviews

    Dormideo features customer reviews prominently on its website, allowing potential buyers to gain insights from other customers' experiences. These reviews provide valuable feedback on the products' performance, durability, and overall satisfaction. Dormideo encourages honest reviews and uses this feedback to continuously improve its products and services.

    Community Involvement

    Dormideo actively engages in community involvement initiatives. The company collaborates with charitable organizations and participates in events that promote better sleep and well-being. By giving back to the community, Dormideo demonstrates its commitment to making a positive impact beyond selling bedding products.

    Shipping and Costs

    Dormideo offers free shipping on most orders within the designated areas. Customers can enjoy the convenience of having their purchases delivered to their doorstep without incurring additional charges. However, international shipping options may be limited, and additional costs may apply depending on the destination.

    In conclusion, offers a diverse selection of high-quality bedding products at competitive prices. With excellent customer service, a user-friendly website, and a generous returns policy, Dormideo strives to meet and exceed customer expectations. The company's commitment to product quality, knowledgeable support, and community involvement solidify Dormideo's reputation as a trustworthy online bedding retailer.