Users Voice for Dotandkey

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Dotandkey Overall rating
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Review article published on: 24 Jan 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 5 5 2.7 5 1
Feb 2023 5 1.8 1.8 3 1.3 5
Mar 2023 5 5 5 5 1.2 5
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Detailed Dotandkey Review by

Introduction is an Indian skincare brand that offers a wide range of products that are designed to cater to the specific needs of different skin types. The company uses natural ingredients and advanced technology to create effective and safe skincare products that are free from harmful chemicals.

Pros and Cons

  • Wide range of products for different skin types
  • Natural ingredients and advanced technology used in products
  • Free from harmful chemicals
  • Cruelty-free and vegan
  • Reasonably priced products
  • Limited international shipping options
  • Some products may not be suitable for extremely sensitive skin

User Experience

Navigation and browsing through the e-commerce site are seamless and user-friendly. The website has a modern and clean design that is easy to navigate. Products are well categorized, and product descriptions are comprehensive and informative, which helps customers make informed decisions about products.

Pricing and Value for Money

The pricing of products on is relatively reasonable compared to other skincare brands in India. The products' value for money is great, considering the quality of the ingredients and the results they produce.


Other skincare brands that offer natural and chemical-free products include Plum, Forest Essentials, and Biotique.

Customer Service has excellent customer service with knowledgeable and helpful representatives. The company is responsive to customers' inquiries and complaints, and they aim to resolve issues promptly and efficiently.

Product Quality and Selection

The products on are of excellent quality, and they deliver the promised results. The company has a wide range of products for different skin types, including cleansers, moisturizers, serums, body care, and sun care products.

Website Usability website is user-friendly, with an easy-to-use interface. The website is responsive and loads quickly, making it easy for customers to navigate and browse through products.

Returns and Exchanges has a convenient and hassle-free return and exchange policy. If the customers are not satisfied with the product, they can return it within 30 days for a full refund or exchange it for another product.

Promotions and Discounts regularly offers promotions and discounts on their products, which give customers the opportunity to buy high-quality skincare products at affordable prices.

Reputation has a good reputation, with positive reviews from customers. The company is known for producing high-quality, affordable skincare products that deliver great results.

Payment Options accepts payment options, including credit cards, net banking, e-wallets, and cash on delivery.

Loyalty Programs has a loyalty program where customers can earn points for purchases, which they can later redeem for discounts on future purchases.

Customer Reviews

Customer reviews of products are generally positive, with customers appreciating the quality, effectiveness, and affordability of the products.

Community Involvement is actively involved in community-building activities and initiatives, including supporting local farmers and sourcing ingredients from them.

Shipping and Costs ships products within India for a nominal fee, while international shipping costs vary depending on the location. The company provides free shipping on all orders above a certain amount.

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