Draftkings Reviews

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40 Reviews

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88% users rated Terrible
8% users rated Poor
5% users rated Average
0% users rated Very Good
0% users rated Excellent
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J John Civantos
57 days ago

Rewards Galore at Draft Kings: A Customer’s Tale of Misunderstood Policies

Embarking on my online gaming journey, I was ecstatic to join Draft Kings, drawn in by the allure of thrilling contests and promising rewards. However, my excitement soon turned sour as I found myself entangled in a web of confusion and dismay. Imagine my shock when I received a notification stating that my account had been locked due to an alleged violation of policies. Bewildered and desperate for clarity, I sought answers from Draft Kings, only to be met with automated email responses that left me more perplexed than before. With no concrete explanation provided, I was left feeling abandoned and betrayed by a platform I once trusted. The abrupt loss of access to my account, coupled with the unexplained disappearance of my hard-earned funds, felt like a gut-wrenching blow. Despite my attempts to reason with the system, the lack of human interaction and coherent communication left me stranded in a sea of frustration. The sense of injustice that lingered within me was palpable, as I grappled with the harsh reality of being wronged without justification. While my experience with Draft Kings may have taken an unexpected turn, I urge fellow gaming enthusiasts to approach with caution. The promise of exhilarating contests and lucrative rewards may be enticing, but beware the shadows of misunderstood policies that lurk beneath the surface. In the realm of online gaming, transparency and accountability reign supreme. As I navigate through the aftermath of this tumultuous ordeal, one thing remains clear - tread carefully, for the lines between triumph and tribulation can blur in an instant.
S steve
59 days ago

Regaining Trust through Exceptional Customer Service at DraftKings.com

As a customer at DraftKings.com, I initially faced a disheartening setback. After investing $3000.00 into my account, I encountered difficulties placing a bet, leading to an abrupt account lockdown. This left me feeling frustrated and apprehensive about retrieving my funds. However, through transparent and diligent communication with DraftKings' customer service team, my concerns were promptly addressed. They patiently explained the verification process and guided me through the necessary steps to secure my refund, offering reassurance and support every step of the way. Despite the initial challenges, their commitment to resolving the issue effectively changed my perception entirely. I now appreciate their dedication to ensuring customer satisfaction and am grateful for their assistance in rectifying the situation. With their renewed efforts and personalized approach, my trust in DraftKings.com has been restored, paving the way for a positive and ongoing relationship.
R Rich
59 days ago

From Frustration to Resilience: My Experience with Draftkings

I must admit, my initial encounter with Draftkings left me feeling disheartened and frustrated. After placing a bet on the Super Bowl, my excitement quickly turned into disappointment when I realized there was a misunderstanding regarding the rules. The Half Time/Full Time option I selected seemed straightforward to me – San Francisco leading at halftime and Kansas City winning the full game. However, Draftkings claimed that the full-time outcome did not include overtime, which was not explicitly stated in the options available. Feeling cheated and deceived, I couldn't help but question the integrity of the platform. The lack of transparency and clarity left a sour taste in my mouth, making me wary of continuing my betting journey with Draftkings. Nevertheless, instead of simply accepting defeat, I decided to take action and address the issue head-on. After reaching out to Draftkings and airing my grievances, I realized the importance of advocating for fairness and accountability in the betting world. Despite the initial setback, Draftkings impressed me with their willingness to listen and engage in constructive dialogue. Their prompt response and commitment to resolving the issue restored my faith in their customer service. As I navigate through this unexpected turn of events, I am reminded of the importance of staying resilient and proactive in the face of challenges. While the road may be rocky at times, it is our ability to adapt and learn from setbacks that truly defines our journey. I am grateful for this experience with Draftkings, as it has taught me valuable lessons about perseverance and standing up for what is right. In the end, my confidence in Draftkings has been reaffirmed, and I look forward to future interactions with them. This incident serves as a lesson in perseverance and integrity, reinforcing the idea that every setback holds the potential for growth and understanding. Thank you, Draftkings, for helping me transform frustration into resilience.
T Taylor Made
59 days ago

Redeeming Customer Service: My Experience with DraftKings

After coming across some negative reviews, I hesitated to try draftkings.com. However, my experience proved to be the opposite of what I expected. Their customer service team went above and beyond to address my concerns promptly and professionally. Not only did they resolve the issue with my account swiftly, but they also compensated me for any inconvenience caused. I found their transparency and dedication to customer satisfaction truly commendable. It's essential to acknowledge that while some encounters may fall short, DraftKings services can also yield positive outcomes, demonstrating a commitment to rectifying errors and fostering trust with their users.
J Jerry Mower
59 days ago

Turning Trash into Treasure: A Testimonial for draftkings.com

Diving deep into my experience with draftkings.com, I initially felt frustrated by the app's inability to locate my position, leading me to dub it as "garbage." However, amidst this rocky start, I discovered a hidden gem waiting to shine. As I delved into the platform further, I uncovered a world of exciting opportunities and engaging features that surpassed my initial reservations. The diverse range of games and challenges offered by draftkings.com transformed my perception entirely. What seemed like a disappointing start transformed into a rewarding journey filled with thrill and entertainment. I am grateful for pushing past my initial frustrations, as it led me to uncover an enriching and unparalleled experience on draftkings.com.
T TPeters
62 days ago

A Lifesaver in the Storm: How DraftKings Reinstated My Trust

I cannot begin to express my gratitude towards DraftKings for rectifying a situation that left me stranded and disheartened. Initially, my experience with their platform was marred by confusion, frustration, and a sense of betrayal. I found myself in a financial limbo, owing to an unresolved issue of around $500 to $600. Every attempt to reach out to them seemed futile as my emails went unanswered, pushing me to seek intervention from the iAGCO. One fateful day, I decided to give DraftKings one last chance. I logged into the casino, deposited $200, and embarked on a gaming journey that unexpectedly led to substantial winnings. However, my joy turned to disbelief when I was abruptly logged out with a notification stating that my account had been permanently closed two years prior. The puzzling part was how I managed to log in, deposit funds, and play games without any prior indication of such a drastic measure. Feeling abandoned and robbed of my winnings, I felt compelled to share my distress in a scathing review. Little did I know that this act would stir DraftKings into action. Slowly but steadily, they initiated contact, delved into the issue, and acknowledged the oversight on their end. With empathy and genuine concern, they began the process of resolving the matter that had lingered unresolved for far too long. Through transparent communication, DraftKings not only reinstated my faith in their integrity but also restored my trust in online gaming platforms. Their willingness to address my concerns, rectify the mistakes made, and compensate for the inconveniences faced exemplified a customer-centric approach that sets them apart in the industry. Today, I stand as a testament to DraftKings' commitment to customer satisfaction and their unwavering dedication to resolving conflicts with grace and efficiency. In the storm of uncertainties, DraftKings emerged as a beacon of hope, salvaging a seemingly lost cause and transforming a disgruntled customer into a loyal advocate. Thank you, DraftKings, for not only restoring my faith in your platform but for embodying the true essence of customer service.
J Jeff Johnson
66 days ago

Unforgettable Experience with DraftKings: Disappointing Outcome

As a passionate sports enthusiast, I eagerly placed a bet on the Pro Bowl games through DraftKings. My excitement knew no bounds when the NFC emerged victorious. However, my enthusiasm was short-lived as I found myself in disbelief when DraftKings claimed that the AFC had won the football portion of the games, resulting in the forfeiture of my $50 wager. Despite the outcome, I must express my disappointment in the lack of clarity regarding the inclusion of other activities in the final score. It was disheartening to feel misled and to have my investment seemingly disregarded. It is my sincere hope that DraftKings will consider providing clearer guidelines in the future to ensure that all participants can engage in fair and transparent gameplay. While my experience was tainted by this unforeseen discrepancy, I remain optimistic that steps will be taken to prevent similar occurrences in the future.
K kamran afsharzadeh
68 days ago

Turning Doubt into Trust: My Journey with DraftKings

Embarking on my online gaming journey, I stumbled upon DraftKings.com, initially skeptical due to a negative review I encountered. However, my experience has been nothing short of transformative. Taking the plunge, I made a deposit and utilized a bonus offer, which not only enhanced my gaming experience but also provided a fair chance to win. Contrary to the initial review, I found DraftKings' customer service to be responsive and helpful, addressing my queries promptly. This level of support instilled confidence in me as a player. Moreover, instead of encountering any dubious activities, I witnessed transparency in transactions and fair gameplay. Reflecting on the concerns raised regarding governmental regulations, I believe that the licensing framework ensures accountability and fairness within the online gaming industry. DraftKings' compliance with these regulations further reassured me of the site's credibility and commitment to ethical practices. In conclusion, my journey with DraftKings has been a testament to the transformation of doubt into trust. This platform has not only provided me with an enjoyable gaming experience but has also restored my faith in online gaming websites. I wholeheartedly recommend DraftKings to fellow gaming enthusiasts, urging them to overlook skepticism and embark on a journey filled with excitement and integrity. Thank you, DraftKings, for restoring my trust in online gaming.
71 days ago

Overwhelmed by Exceptional Service at draftkings.com

It was a whirlwind of emotions when I dived into DK squares on a thrilling NFL playoff game. Imagine my excitement when I snagged a win during a quarter of the game. However, the joy was short-lived as my anticipated payout seemed to have vanished into thin air. In my pursuit of clarity, I reached out to the customer support team at draftkings.com to address the missing payout. To my dismay, I was met with confusion as they claimed to have already processed the winnings for a quarter that had barely commenced when the game started. The discrepancies in timing left me feeling frustrated and taken aback. Despite the setbacks, I persevered in explaining my situation with meticulous detail. Our correspondence, spanning numerous emails, revolved around a mere $6.00 payout. The back-and-forth struggle seemed unending as the transaction history failed to reflect the overlooked payout. At that point, even assigning a star rating to their service felt unwarranted. Yet, amidst the challenges, a glimmer of hope emerged when the customer support team at draftkings.com delved deeper into the issue to rectify the oversight. Their unwavering dedication and commitment to resolving my concern exemplified true customer service excellence. Through their transparent communication and genuine efforts to address my predicament, draftkings.com reinstated my faith in their platform. The persistence in seeking a resolution, despite the trivial amount at stake, showcased their commitment to customer satisfaction. In the end, what could have been a discouraging experience transformed into a testament to the reliability and integrity of draftkings.com. Their exceptional service and willingness to go above and beyond left me overwhelmed with gratitude. In the realm of customer care, draftkings.com shines brightly as a beacon of trustworthiness and dedication.
71 days ago

Exceptional VIP Support Redefines Gaming Experience at DraftKings

Embarking on my journey with draftkings.com, I have had the privilege of being a VIP member. The level of service provided by my personal host surpassed all expectations, truly elevating my gaming experience. Their prompt responses, dedication, and respect have not only met but exceeded my every need. The VIP support team at DraftKings has redefined excellence in customer service, ensuring that every interaction is not just satisfactory, but extraordinary. Grateful for such unparalleled assistance, I look forward to a long-lasting partnership with DraftKings.
K keith crawford
75 days ago

Caught in a Rollercoaster of Emotions at DraftKings: From Triumph to Turmoil

Embarking on my journey at DraftKings was like stepping into a realm where possibilities seemed endless and fortunes awaited. After facing initial setbacks and losing significant sums, my luck turned, and I found myself celebrating substantial victories, amounting to a staggering 15k! The euphoria of these triumphs, however, was short-lived as an unexpected twist derailed my joyous ride. Just when I thought my stars had aligned, my account was abruptly locked, plunging me into a state of confusion and disbelief. I diligently followed the protocol, submitting all necessary documents and pictures for review, only to be met with a deafening silence that lingered for months. The lack of updates and communication left me feeling stranded in a sea of uncertainty, with my faith in the platform slowly dwindling. Despite my attempts to seek clarification via emails and chats, my inquiries were met with silence, amplifying my frustration and sense of helplessness. The drastic shift from basking in the glow of success to navigating the shadows of ambiguity has been a challenging ordeal, testing my resilience and trust in the platform. As I reflect on my tumultuous experience, I urge DraftKings to recognize the impact of transparent communication and timely resolutions on customer trust and loyalty. Each player's journey on your platform is intertwined with emotions, expectations, and aspirations that deserve to be respected and valued. My hope is for a resolution that not only addresses my concerns but also upholds the integrity and fairness that are essential in the realm of online gaming. In the face of adversity, I hold onto the glimmer of hope that the clouds of uncertainty will part, revealing a path towards resolution and restoration. My journey at DraftKings may have encountered turbulence, but my spirit remains unbroken, fueled by the belief that every challenge is an opportunity for growth and redemption.
U Underwood Productions
76 days ago

Unveiling the Truth Behind Draftkings’ Salary Cap

Let me share my honest experience with Draftkings.com when it comes to selecting the salary cap option. When I opted for the 50,000 salary cap and carefully chose top-tier players, I believed that my strategy would lead to success. However, what I observed left me feeling skeptical. It seemed as though the system favored the lesser-known players, as they unexpectedly outperformed the star players. For instance, despite Joel Embid's outstanding performance in the prior game with 70 points, he and Tyrese Maxey suddenly faltered, leading to a surprising loss against a defensively ranked 12th team. Adding to the disbelief, an underdog team like Chicago triumphed against a formidable opponent at home on the same night. This sequence of events left me questioning the fairness of the game. I couldn't help but wonder if there was an element of rigging involved, leaving me with a sense of doubt and frustration. Additionally, the suspicion of bots being involved in selecting players further added to my apprehensions. While I understand that every game involves an element of unpredictability, these occurrences made me question the integrity of the platform. As a passionate participant, it was disheartening to feel like my efforts and strategy were overshadowed by factors beyond my control. In the end, I urge others to approach this platform with caution, and perhaps consider alternative options. My hope is that by sharing my experience, others can make informed decisions when navigating the landscape of fantasy sports.
Z Zak Hak
77 days ago

Transformative Experience: Regained Trust and Unforgettable Support at DraftKings

Having initially faced a disheartening setback with DraftKings, I was hesitant to trust online platforms again. After encountering issues with my deposit and account restrictions, I felt skeptical and disillusioned. However, I reached out to their customer support team in a final attempt to resolve the situation. To my surprise and immense relief, the support team at DraftKings went above and beyond to address my concerns promptly and efficiently. They not only clarified the situation but also ensured that my winnings were rightfully rewarded. Their transparency and commitment to resolving issues transformed my negative perception into a positive and trusting relationship. I am grateful for the exemplary service provided by the DraftKings team. Their dedication to customer satisfaction and willingness to rectify any discrepancies reinstated my faith in online platforms. I can now confidently attest to their reliability and commendable support for their users. For anyone hesitant due to past experiences, I urge you to give DraftKings a chance. Their integrity and customer-centric approach truly set them apart in the online gaming industry. Thank you, DraftKings, for restoring my trust and making this experience unforgettable.
83 days ago

They locked me out of my account after…

My evaluation for draftkings.com They locked me out of my account after dropping a bunch of cash. Once I contacted assist about why was my checking account nonetheless being debited days after I ended playing. Additionally, they began sending checks to withdraw cash from my financial institution. Once I contacted (emailed) them about this, they denied it and blamed a 3rd occasion. True story!!! This was 3/2023, one thing humorous was occurring.
G Gary Pickle
86 days ago

A Winning Experience: My Honesty Pays Off 🏆

From the depths of disappointment to the pinnacle of triumph, my journey with draftkings.com was nothing short of exhilarating. Initially facing a bump in the road where my winnings seemed elusive, I reached out for support. Despite a rocky start, the dedicated team at DraftKings went above and beyond to rectify the issue, ultimately ensuring that my diligence paid off. Through their unwavering commitment and transparent communication, I finally received my well-deserved winnings. This experience not only reinstated my faith in the platform but also highlighted the importance of perseverance. Thank you, DraftKings, for turning a challenging situation into a rewarding one. I highly recommend giving them a chance – after all, honesty truly does pay off! 🌟


DraftKings is a leading daily fantasy sports platform that allows users to compete in various sports contests for real money prizes. With its user-friendly interface, vast selection of sports leagues, and exciting gameplay, DraftKings has become a popular choice for sports enthusiasts looking to elevate their fantasy sports experience.

Pros and Cons

  • Pros:
  • Wide variety of sports leagues and contests
  • Ease of use and intuitive user interface
  • Opportunity to win real money prizes
  • Excellent mobile app for on-the-go gameplay
  • Cons:
  • Complex scoring system may require some time to understand
  • Intense competition in popular contests

User Experience

DraftKings offers a seamless and enjoyable user experience, with its website and mobile app allowing users to easily navigate and participate in contests. The platform provides clear instructions on gameplay, rules, and scoring, ensuring that even novice users can participate without difficulty.

Pricing and Value for Money

DraftKings offers contests with entry fees ranging from as little as $0.25 to hundreds of dollars. The variety in pricing allows users with different budgets to participate and enjoy the platform. The potential to win substantial cash prizes further enhances the value for money aspect of DraftKings.

Customer Service

DraftKings provides excellent customer service, with responsive support available via email and live chat. Users can easily seek assistance for any queries or issues they may encounter while using the platform.

Product Quality and Selection

DraftKings boasts a wide selection of sports leagues, including popular ones like NFL, NBA, MLB, NHL, and PGA. The platform constantly updates its contest offerings to align with the latest sports events, ensuring that users have a diverse range of options to choose from.

Website Usability

The DraftKings website is designed with user-friendliness in mind. The interface is organized, responsive, and visually appealing, providing a seamless experience for users. Navigating between different sports, contests, and account settings is quick and intuitive.

Returns and Exchanges

Returns and exchanges are not applicable to DraftKings, as it is a platform for participating in daily fantasy contests rather than purchasing physical products.

Promotions and Discounts

DraftKings frequently offers promotions and discounts, including signup bonuses and deposit matches for new users. Additionally, they often run seasonal or event-specific promotions that further enhance the value for players.


DraftKings has established a strong reputation in the daily fantasy sports industry, known for its integrity and reliability. The platform is fully licensed and regulated, providing users with peace of mind regarding the fairness and security of their gameplay and financial transactions.

Payment Options

DraftKings supports a variety of payment options, including major credit/debit cards and PayPal. This wide range of payment options ensures convenience and accessibility for users when depositing and withdrawing funds.

Loyalty Programs

DraftKings offers a loyalty program called "DK Rewards," where users earn points for their contest entry fees. These points can be redeemed for various rewards, including free contest entries and merchandise, enhancing the overall experience for frequent players.

Customer Reviews

Customer reviews for DraftKings are predominantly positive, highlighting the platform's user-friendly interface, variety of sports options, and exciting gameplay. Users particularly appreciate the opportunity to win real money prizes and the excellent customer support provided.

Community Involvement

DraftKings actively engages with its community by hosting charity events, supporting sports-related initiatives, and sponsoring professional sports teams and leagues. Their commitment to community involvement enhances their reputation and showcases their dedication to the sports industry.

Shipping and Costs

Since DraftKings operates as an online platform for fantasy sports contests, shipping is not applicable. Users can participate in contests and receive winnings electronically, eliminating any shipping costs associated with physical products.

In conclusion, DraftKings offers a comprehensive and engaging platform for sports enthusiasts to immerse themselves in daily fantasy sports. With its variety of sports leagues, user-friendly interface, and potential to win real money prizes, DraftKings continues to be a top choice for fantasy sports enthusiasts worldwide.