Users Voice for Drjart

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Drjart Overall rating
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Review article published on: 19 Jul 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 2.6 4.8 3.3 4.2 5
Feb 2023 5 5 5 5 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Drjart Review by


Dr. Jart+ is a popular Korean skincare brand that is known for its high-quality products that cater to diverse skin types and concerns. The brand has a significant following in the UK, and its official website in the UK - - is a one-stop destination for all things Dr. Jart+. In this editorial review, we will cover different aspects of to help our readers make an informed decision before purchasing from the website.

Pros and Cons

  • A vast range of products to address different skin concerns
  • All products are dermatologist-tested and cruelty-free
  • The website is user-friendly and easy to navigate
  • Free shipping is available for orders above £20
  • The products are relatively expensive compared to some other skincare brands
  • Some products might not be suitable for sensitive skin

User Experience

The overall user experience on is seamless and enjoyable. The website has a clean and modern design, with easily accessible product categories, product descriptions, and features. Additionally, the website has a helpful feature that allows customers to filter products by skin type, skin concern, and product type, which saves customers time in finding suitable products.

Pricing and Value for Money

Dr. Jart+ is a high-end skincare brand, and as such, the products are relatively expensive. However, the quality of the products justifies the price, and customer reviews are generally positive about the effectiveness of the products. Additionally, the website offers regular promotions, such as discounts and free gifts with purchase, which add value to the customer's shopping experience.


Some alternatives to include Sephora, Boots, and Cult Beauty, all of which offer a wide range of skincare products from different brands. However, Dr. Jart+ has its own unique selling points that make it stand out from other brands, including its focus on innovation and its ability to cater to different skin concerns.

Customer Service

The customer service on is excellent, with a dedicated FAQ section that addresses common questions and concerns about the website and products. Additionally, customers can contact the customer service team directly via email or through the contact form on the website, and the team is generally responsive and helpful.

Product Quality and Selection

The products on are of high quality, and the brand's focus on innovation and science is evident in the products' formulations. The selection of products is vast, with options for different skin types and concerns, and the website regularly updates the product range to include new and exciting products.

Website Usability

The website is easy to use and navigate, with a clear layout that provides all the necessary information about products, pricing, and promotions. Additionally, the website has a smooth checkout process, and customers are presented with various payment options, including PayPal and credit cards.

Returns and Exchanges

Dr. Jart+ has a generous returns and exchanges policy, whereby customers can return or exchange products within 14 days of purchase, provided the product is unused and in its original packaging. Additionally, the website has a clear returns and exchanges process that guides customers through the steps required to return or exchange a product.

Promotions and Discounts

Dr. Jart+ offers regular promotions and discounts on its products, including seasonal sales, bundle deals, and free gifts with purchase. Additionally, customers can sign up for the brand's newsletter to receive exclusive offers, promotions, and discounts.


Dr. Jart+ has a positive reputation in the skincare industry, with many customers praising the brand's innovative and effective products. Additionally, the brand has won several awards for its products and has been featured in various beauty publications.

Payment Options

Customers can pay for their purchases on using PayPal, credit cards, or debit cards. Additionally, customers can save their payment information for future purchases, which makes the checkout process faster and more convenient.

Loyalty Programs

Dr. Jart+ does not have a loyalty program at this time. However, the website offers regular promotions and discounts that add value to the customer's shopping experience.

Customer Reviews

The customer reviews on the website are generally positive, with many customers praising the quality and effectiveness of the products. Additionally, the website features a review section for each product, which provides customers with valuable feedback from other customers who have tried the product.

Community Involvement

Dr. Jart+ is committed to social responsibility and environmental sustainability, and the brand has partnered with various charitable organizations to support environmental conservation and social justice causes.

Shipping and Costs

Dr. Jart+ offers free shipping on orders above £20, and orders below this threshold are subject to a shipping fee of £3. Additionally, the website offers international shipping, although shipping costs vary depending on the destination. In conclusion, is a reputable and reliable website for purchasing Dr. Jart+ skincare products. The website offers a vast range of products that cater to different skin types and concerns, and the website's user-friendly interface makes it easy for customers to find and purchase products. Additionally, the website offers regular promotions and discounts, and the customer service team is helpful and responsive. Overall, we highly recommend for customers looking for high-quality skincare products that deliver results.