Users Voice for Drogasil

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Drogasil Overall rating
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Review article published on: 26 Jul 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.5 4.2 3.1 2.6 4.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Drogasil Review by

Introduction is one of the leading online pharmacy stores in Brazil. The website offers a vast range of products, including medicines, cosmetics, personal care products, baby care, and many others. With over 600 stores across Brazil, Drogasil has been serving customers for over 80 years, offering convenience, quality, and excellent customer service.

Pros and Cons

  • A wide selection of products
  • Fast and reliable delivery
  • Easy-to-use website
  • Competitive prices
  • Trusted brand
  • Shipping costs may vary depending on the location
  • Limited customer reviews

User Experience offers an intuitive and user-friendly interface, allowing customers to easily navigate through the website and search for products. The search bar at the top of the homepage allows customers to search for specific products or categories, and the various filters provide excellent product sorting options. The website is also well-organized, making it easy for customers to find what they need.

Pricing and Value for Money

Drogasil offers competitive prices for their products, and customers can enjoy even more significant savings with frequent promotions and discounts. The website also offers free shipping for orders over a certain amount, making it an excellent value for money.


Some alternatives to Drogasil include other major Brazilian online pharmacies such as Netfarma, Onofre, and Droga Raia.

Customer Service

Drogasil's customer service team is available to assist customers via phone, email, and chat. The website also offers a comprehensive FAQ section, providing answers to commonly asked questions.

Product Quality and Selection

Drogasil offers high-quality products from trusted brands, ensuring customers receive only the best. The selection of products on the website is extensive, with a vast range of medicines, cosmetics, personal care products, and baby care items available.

Website Usability

Drogasil's website is intuitive and easy-to-navigate, with a simple interface that prompts customers to find the products they need. The website is also responsive and mobile-friendly, allowing customers to browse and shop on any device.

Returns and Exchanges

Customers can return or exchange products purchased from the website within 7 days of delivery, provided the product is unused and in its original packaging. The website also provides detailed instructions on how to initiate a return or exchange.

Promotions and Discounts

Drogasil offers frequent promotions and discounts on various products, providing customers with significant savings. Customers can also enjoy free shipping for orders above a certain amount.


Drogasil has been serving customers for over 80 years, establishing a reputation as a trusted and reliable brand in the Brazilian market. The website is also highly rated by customers, who appreciate the quality of products and excellent customer service.

Payment Options offers various payment options, including credit card, debit card, and bank transfer. Customers can also choose to pay in installments using their credit card, making it easier to purchase products at a more affordable price.

Loyalty Programs

Drogasil offers a loyalty program called Viva Saúde, which rewards customers with points for every purchase made on the website. Customers can redeem these points for various rewards, including discounts, free products, and more.

Customer Reviews

While there are limited customer reviews available online, the few available are generally positive, with customers praising the quality of products and excellent customer service.

Community Involvement

Drogasil is committed to supporting local communities and has various programs and initiatives aimed at promoting health and wellness in society.

Shipping and Costs

Shipping costs vary depending on the location, and customers can choose from various shipping options, including standard and express delivery. The website offers free shipping for orders above a certain amount. Orders are usually delivered within 3-7 working days, depending on the location.