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8% users rated Poor
0% users rated Average
3% users rated Very Good
66% users rated Excellent
E
Em
Impressed by Exceptional Customer Service and Flexibility!
I recently had an experience with drsambunting.com that truly exceeded my expectations. While I initially faced a minor setback with a missing item in my order, the exceptional customer service team swiftly resolved the issue by promptly sending out the missing product. Their quick response and willingness to rectify the situation left a lasting positive impression on me. Another aspect of my experience that pleasantly surprised me was the mandatory subscription for 3 months. Although I had reservations about committing to this, the flexibility offered by the company to switch between products made me feel more at ease. This level of adaptability and understanding towards customers' needs is commendable and truly sets them apart from other brands. Overall, my experience with drsambunting.com has been nothing short of excellent. The superior customer service, prompt resolution of issues, and flexible subscription options have convinced me to continue my subscription without hesitation. I am looking forward to exploring more of their products and continuing to be a satisfied customer. D
Deborah Watt
Transformative Skincare Experience
Enthusiastic about discovering drsambunting.com, I was overwhelmed by the transformative experience their products offered. What truly set them apart was their exceptional customer service - prompt, helpful, and truly caring. When I reached out with a query, their team was quick to respond, leaving me impressed and valued as a customer. But it wasn't just their service that won me over; it was the efficacy of their products. As I incorporated them into my skincare routine, I noticed a remarkable difference in my skin's texture and appearance. The results were beyond my expectations, leaving me in awe of the magic Dr. Sam Bunting's creations worked on my skin. For anyone seeking not just skincare products but a comprehensive and personalized skincare journey, drsambunting.com is the place to be. Thank you, Dr. Sam Bunting and team, for delivering excellence in every aspect of skincare! P
P Ron general mail
Transformative Skincare Experience: A Grateful Testimonial
Let me share with you my remarkable journey with drsambunting.com. Dr. Sam's insightful videos have been a guiding light in my quest for healthier skin. By following her expert advice and using products free of harsh irritants, my sensitive skin has undergone a miraculous transformation. I now wake up each day with skin that radiates health and vitality, something I never thought possible. However, what truly sets Dr. Sam's brand apart is their exceptional customer service. Whenever I've had questions or concerns, their team has not only been quick to respond but also incredibly helpful and understanding. Their dedication to customer satisfaction is truly commendable and has left a lasting impression on me. So, to the entire team at drsambunting.com, I extend my heartfelt gratitude. Thank you for not only revolutionizing my skincare routine but for doing so with a level of care and professionalism that is truly unparalleled. Here's to many more years of glowing skin and genuine customer satisfaction! B
B.M
Rejuvenated Radiance: My Journey with the Brightly Serum
Embarking on my skincare voyage with drsambunting.com's Brightly serum was like stepping into a world of luminosity and renewal. However, my eagerness to witness immediate results led me astray. Introducing this potent potion to my routine after a recent bout of active ingredients proved to be a misstep, as my skin underwent a purging phase. Amidst my skin's rebellion, a guiding light emerged in the form of Livvy from customer service. With compassion and expertise, she unravelled the mystery behind my skin's reaction, attributing it to the overload of actives. Livvy's unwavering support and patience became my anchor during those tumultuous days when my skin seemed to be at war with itself. Through this experience, I learned the invaluable lesson of patience and the art of gradual skincare integration. Livvy's guidance transformed what could have been a skincare disaster into a valuable learning experience. Her wisdom echoed in my ears, reminding me to approach skincare with caution and respect for my skin's delicate balance. drsambunting.com not only offers transformative products but also a compassionate support system that understands the journey to radiant skin isn't always smooth sailing. My heartfelt gratitude goes out to Livvy and the entire team for turning a potential skincare mishap into a lesson in skincare diligence and self-care. T
Teresa
Revitalized Skin and Exceptional Service: A Rave Review for Dr. Sam’s Skincare
I can't help but sing praises for the incredible impact Dr. Sam's products have had on my skin. Since incorporating them into my routine, the transformation has been truly remarkable. Even my facialist couldn't help but notice the positive changes. Not only do these products deliver visible results, but the customer service at drsambunting.com is also top-notch. Whenever I've had any issues with ordering or delivery, their team has been incredibly prompt and eager to ensure everything is resolved to my satisfaction. I am truly grateful for both the quality of the products and the exceptional service - they have gained a loyal customer in me! B
Becky
An Unforgettable Experience with Dr. Sambunting.com
My Encounter with the Brightly Serum at drsambunting.com I can't help but express my gratitude for the exceptional customer service at drsambunting.com. When I received the Brightly Serum as a Christmas gift, I couldn't help but notice a difference in the texture from the videos I'd watched. However, the customer service team went above and beyond to address my concerns by promptly sending me another serum to try. The kindness and helpfulness of the team left a lasting impression on me, and it's a testament to the company's dedication to customer satisfaction. As for the products themselves, I've been absolutely delighted with the flawless moisturizer. It has been a game-changer for my 43-year-old dry and slightly pigmented skin. In fact, I'm now on my 5th bottle and still loving the results. I'm still in the process of fully embracing the Brightly Serum, but I can already sense its potential to elevate my skincare routine. My experience with drsambunting.com has been nothing short of remarkable, and I can't wait to explore more of their offerings in the future. Thank you, drsambunting.com, for your outstanding products and unparalleled customer service. 🧡 M
Mimi
A Lifesaver for Acne Struggles: Dr. Sam’s Neutralising Gel
Let me share my journey with you. For years, I battled severe acne, trying product after product without success. That is until I stumbled upon Dr. Sam's Neutralising Gel from drsambunting.com. To say it worked wonders would be an understatement. Within just a month, my skin transformed before my eyes. The raging acne that plagued me for so long started to fade, leaving behind only a faint reminder in the form of scarring. Determined to tackle this last hurdle, I reached out to Dr. Sam's team for guidance. The consultation I had with Livvy was a game-changer. She not only empathized with my struggles but also provided invaluable advice to enhance my skincare routine. The personalized insights she shared were more enlightening than any paid dermatologist visit I had experienced before. I am beyond grateful for the exceptional support and results I have received from Dr. Sam's team. Thanks to them, I not only regained clear skin but also newfound confidence. Trust me, if you're struggling with acne, Dr. Sam's Neutralising Gel is the answer you've been looking for. D
Doughy Delight
Transforming my Skin: A Sensitive Savior
I have to admit, I was skeptical at first when trying products from drsambunting.com. However, their skincare line has truly been a game-changer for me. Dealing with sensitive skin has always been a struggle, but their gentle formula has worked wonders. Not only has it improved the texture of my skin, but it has also given me a newfound confidence with its radiant glow. What sets drsambunting.com apart is their dedication to understanding and addressing the needs of sensitive skin. Their product not only delivers results but does so without the worry of causing any irritation. It's rare to find a skincare solution that is both effective and gentle, and I am grateful to have stumbled upon this gem. I can't thank drsambunting.com enough for creating a skincare line that caters to individuals like me with sensitive skin. If you're looking for a product that will truly transform your complexion, look no further. This sensitive savior is the real deal! F
Fiona Dillon
Sensible merchandise – labored after 1 use!
My evaluate for drsambunting.com Sensible merchandise that labored after simply 1 use. Over the past 12 months I've spent 1000's of kilos on just about each excessive finish "skincare routine" going. I've had many skincare consultations prior to buying different merchandise however none of them labored. I began utilizing Dr Sam's skincare routine and after 1 use may see a distinction. Right this moment is day 4 and my pores and skin has almost cleared up fully. I can not advocate these merchandise sufficient. Supply was exceptionally quick too! S
Sally Jones
Transformative Experience with Dr. Sambunting: A True Game-Changer!
Embarking on my skincare journey, I encountered a hiccup with customs while ordering from drsambunting.com. Feeling disheartened, I reached out for support via email and the website's messaging system, hoping for a resolution. To my dismay, no response greeted me despite two emails and one message sent. Navigating the complex world of international deliveries is daunting enough, and encountering silence from customer service only escalated my concerns. Dr. Sambunting's website assured me that all taxes had been settled, yet the reality of import regulations caught me off guard. As a customer, I believe that such vital information should be transparently communicated by the company, saving clients from potential pitfalls. Despite the allure of their products, the lack of communication left a bitter taste in my mouth, making me question future purchases. Even after a follow-up email, the deafening silence persisted, leaving me to wonder if negative feedback was unwelcome. In a market flooded with skincare options, customer service can truly make or break a brand. Dr. Sambunting, with its promise of transformation, fell short in this aspect. As I reflect on my experience, I hope for a more empathetic and responsive approach from brands, cherishing every interaction with clients. R
reshma khanom
Exemplary Service – A Heartfelt Appreciation
In sharing my experience with drsambunting.com, I am filled with gratitude for the exceptional service they provided. Despite a slight delay in the delivery of some items, the team went above and beyond, ensuring that my order arrived in time for Christmas. This act of kindness and dedication truly touched my heart. Having been a loyal customer of Dr Sam's products for a considerable time, I have always appreciated the quality they offer. However, what has truly made a lasting impression on me is their unwavering commitment to customer satisfaction. The effort and care put into ensuring I received my order as promised have only deepened my respect for this company. I want to extend my sincere thanks for the outstanding service provided. Your attentive approach to customer care has not only made me a happy customer but has also cemented my trust and loyalty towards your brand. Drsambunting.com, you have not only delivered top-notch products but have also exemplified what exemplary customer service truly means. Thank you for going the extra mile. L
Laura
Dr. Sam Bunting’s Genuine Care and Quality Products Keep Me Fully Committed
I can't help but express my unwavering dedication to drsambunting.com. The seamless ordering and delivery process has never failed to impress me. What truly sets this brand apart is the exceptional customer team, always ready to provide valuable advice beyond Dr. Sam's informative YouTube videos. Their genuine care and consistent quality keep me fully committed. R
Rebecca
Above and Beyond: A Journey with Dr. Sam Bunting
From the moment I reached out to drsambunting.com, I was met with nothing short of exceptional customer service. Livvy, in particular, went above and beyond to address my inquiries promptly and efficiently. To my surprise and delight, my order was processed with lightning speed, and my items arrived at my doorstep the very next day. I am truly impressed by the level of care and attention to detail displayed by the team at Dr. Sam Bunting's clinic. The Flawless Transformation Kit that I purchased not only lived up to its promises but exceeded my expectations. It has truly transformed my skincare routine for the better. Without a doubt, I wholeheartedly recommend Dr. Sam Bunting to anyone in search of top-notch skincare products and service. I am already looking forward to my next purchase and experiencing more of the transformative magic that Dr. Sam and her team have to offer. Thank you for making my skincare journey a truly memorable one. F
First time mum survival kit
Transformative Skincare Experience: A Testament to Exceptional Service and Quality Products
Embarking on my skincare journey with drsambunting.com has been nothing short of remarkable. The level of customer service I received was unparalleled, setting the stage for a truly exceptional experience. From the moment I reached out with inquiries to the post-purchase support, every interaction exuded professionalism and genuine care. As for the products themselves, they have exceeded my expectations on every level. The cleanser, in particular, has become a sacred part of my daily routine. After just a week of consistent use, I witnessed a remarkable improvement in my skin's texture and overall appearance. The initial skepticism I had regarding the price point quickly dissipated as I saw tangible results. I am beyond pleased with my decision to invest in these products and incorporate them into my skincare regimen. The confidence and radiance they have helped me achieve are truly priceless. Thank you, drsambunting.com, for not only delivering exceptional products but also for setting a high standard in customer service that stands out in the beauty industry. M
Molly
Turning Frustration into Loyalty: A Review of drsambunting.com
When I first subscribed to drsambunting.com, I had high hopes for their products. However, my experience with their subscription service quickly turned from excitement to disappointment. My recent order arrived with two items missing, and despite marking my email as urgent, I was met with silence. While the products themselves are undeniably good, the lackluster customer service truly tarnishes the brand's reputation. It's disheartening to see such potential overshadowed by poor communication and order fulfillment. Despite these challenges, I remain hopeful that drsambunting.com will address these issues and turn my negative experiences into positive ones. I believe that with improved customer service, this brand has the opportunity to not only regain my trust but also foster long-lasting loyalty among its customers.
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Introduction:
Dr. Sam Bunting is a renowned dermatologist with her own skincare line, Dr. Sam's, that focuses on creating effective and uncomplicated products. The online platform, drsambunting.com, serves as a hub for customers to access skincare advice, shop for products, and connect with a knowledgeable community.
Pros and Cons:
- Pros:
- Expertise: Dr. Sam Bunting's experience and credentials make her an authority in the field.
- Simplified Skincare: The brand emphasizes a straightforward and minimalistic approach to skincare.
- Community Support: The website provides a platform for customers to interact and seek advice from experts and other users.
- Cons:
- Limited Product Range: Drsambunting.com offers a relatively small selection of products.
- Higher Price Range: Some customers may find the products to be quite expensive compared to other options on the market.
User Experience:
Drsambunting.com offers users a clean and user-friendly interface. The website provides informative content related to skincare concerns, addressing various skin issues, and outlining effective solutions. Users can easily navigate between product categories, blog articles, and community forums, enhancing their overall experience.
Pricing and Value for Money:
While the prices of Dr. Sam's products may be higher compared to some competitors, customers receive good value for their money due to the brand's focus on high-quality ingredients and formulas. The emphasis on delivering effective results and simplicity in skincare routines justifies the price point for many loyal customers.
Customer Service:
Drsambunting.com offers excellent customer service channels, including live chat support and email assistance. The team is known for their responsiveness and personalized guidance, helping customers make informed decisions and address any concerns promptly.
Product Quality and Selection:
Dr. Sam's products are carefully formulated with dermatologist-approved ingredients, ensuring top-notch quality. While the selection may be limited, every product serves a specific purpose and is backed by Dr. Sam Bunting's expertise, making them highly effective for addressing common skincare concerns.
Website Usability:
The website's intuitive design allows for seamless navigation. The search function and categorization of products streamline the shopping experience, ensuring customers can easily find what they need. The website also loads quickly, providing a smooth user experience even during high traffic periods.
Returns and Exchanges:
Drsambunting.com has a comprehensive returns and exchanges policy. Customers have the option to return or exchange products within a specified period, provided they meet the necessary criteria. The website provides clear instructions and support to facilitate these processes, ensuring customer satisfaction.
Promotions and Discounts:
While Dr. Sam's products may not frequently offer promotions or discounts, occasional sales and special offers occur throughout the year. The website often highlights such promotions, enabling customers to take advantage of discounted prices and special deals.
Reputation:
Dr. Sam Bunting has established a strong reputation in the skincare industry, making her brand highly regarded by customers and professionals alike. The authenticity and trustworthiness of the information provided on drsambunting.com contribute to the brand's positive reputation.
Payment Options:
Drsambunting.com accepts various payment methods, including major credit cards and PayPal. This flexibility allows customers to choose the payment option that suits them best, ensuring a convenient and secure transaction process.
Loyalty Programs:
Currently, Dr. Sam's does not have a specific loyalty program. However, the brand occasionally offers special promotions and rewards to frequent customers as a gesture of appreciation.
Customer Reviews:
The website provides a section for customers to leave reviews and share their experiences with Dr. Sam's products. These reviews help potential customers make more informed decisions and gauge the effectiveness of the products based on real-life experiences.
Community Involvement:
The website features a community forum where customers can connect, seek advice, and share their skincare journeys. This fosters a sense of community and involvement among users, allowing them to support and learn from each other while embracing Dr. Sam's skincare philosophy.
Shipping and Costs:
Drsambunting.com offers domestic and international shipping options, with clearly stated shipping costs during the checkout process. The website provides estimated delivery times and tracking information to ensure transparency and convenience for customers.