Users Voice for Dunkinindia

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Dunkinindia Overall rating
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Review article published on: 05 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 5
Jan 2023 5 3.4 4.6 5 5 2
Feb 2023 5 5 5 3.4 4.1 1
Mar 2023 5 5 5 3.1 5 5
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Detailed Dunkinindia Review by


Dunkin' Donuts is one of the most popular and well-known brands in the food and beverage industry. is the official website of Dunkin' Donuts India, which offers a wide range of baked goods, beverages, sandwiches, and much more. The website is a one-stop-shop for all your Dunkin' cravings, making it easy to browse, order, and pay for your favorite food and drinks online.

Pros and Cons

Pros: - Wide range of products available, including donuts, coffee, sandwiches, and more - Easy-to-use website interface - Free delivery on all orders above Rs. 150 - Multiple payment options available, including credit/debit cards, net banking, and Paytm Cons: - Limited delivery locations - Some products may not be available at all times - Limited customization options for food and drinks

User Experience

Dunkin' Donuts website is designed to be user-friendly and easy to navigate. The website is visually appealing with images and product information presented in an organized manner. The website is also optimized for mobile devices, making it easy to browse and order on the go.

Pricing and Value for Money

The pricing of Dunkin' Donuts products is competitive, and the quality of the food and beverages is excellent. Customers can order individual products or choose from combos to save money. The website offers free delivery on all orders above Rs. 150, making it an excellent value for money.


Some popular alternatives to Dunkin' Donuts in India include Starbucks, Café Coffee Day, and Costa Coffee.

Customer Service

Dunkin' Donuts customer service is excellent, with prompt and responsive support available via email or phone. The website also has an extensive FAQ section that answers all common customer queries.

Product Quality and Selection

Dunkin' Donuts is known for its high-quality baked goods and coffee. The website offers a wide range of products, including donuts, coffee, sandwiches, and more. The products are made fresh with high-quality ingredients.

Website Usability

The Dunkin' Donuts website is easy to use and navigate. The products are categorized into various sections, making it easy to find what you're looking for. The website also features a search bar that allows customers to search for specific products.

Returns and Exchanges

Dunkin' Donuts does not offer returns or exchanges for food products. However, if there is an issue with the quality of the product, customers can contact the customer service team for assistance.

Promotions and Discounts

Dunkin' Donuts website regularly offers promotions and discounts on its products. Customers can sign up for the Dunkin' Donuts newsletter to receive updates on new promotions and discounts.


Dunkin' Donuts is one of the most popular and well-respected brands in the food and beverage industry. The company has built a reputation for excellence in quality and customer service.

Payment Options

Dunkin' Donuts website offers customers multiple payment options, including credit/debit cards, net banking, and Paytm. Customers can choose the payment method that is most convenient for them.

Loyalty Programs

Dunkin' Donuts does not have a loyalty program in India currently.

Customer Reviews

Customers have posted positive reviews of Dunkin' Donuts on various review websites such as Zomato, Swiggy, and UberEats. The company has an average rating of 4 stars out of 5.

Community Involvement

Dunkin' Donuts is involved in various social responsibility programs, including the Dunkin' Joy in Childhood Foundation, which supports children battling hunger and illness.

Shipping and Costs

Dunkin' Donuts offers free delivery on all orders above Rs. 150. However, delivery is currently only available in select cities. Customers can check the delivery schedule at the time of placing their order to confirm whether delivery is available in their area. Overall, is a great website for anyone looking to enjoy delicious food and beverages from Dunkin' Donuts. The website offers a wide range of products, easy ordering and payment options, and excellent customer service. The website's free delivery service on orders over Rs. 150 ensures it is an excellent value for money.

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