Durfi Reviews

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10 Reviews

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In the Bedroom Furniture Store category

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20% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
80% users rated Excellent
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Y Yusuf Hadiyawala
408 days ago

A Hassle-Free Experience with Exceptional Customer Service

When I first reached out to this company, I was a bit skeptical due to past experiences with third-grade service from other companies. However, I was pleasantly surprised by the exceptional level of service I received. From the moment I placed my order, their team was readily available and walked me through the entire process, addressing any concerns I had. The promised delivery date was met without any hiccups, which was a breath of fresh air compared to my previous encounters. It was a relief to finally find a company that stands by their word and delivers on time. Furthermore, their customer service was exemplary. I never had to wait long for a response; whether it was a phone call or a WhatsApp message, they were always prompt and helpful. This level of attentiveness made me feel valued as a customer and assured me that my business was genuinely appreciated. I also found it convenient that their location was easily accessible through WhatsApp, providing a sense of transparency and trust. Unlike my previous encounters, I felt confident knowing that I was dealing with a legitimate and reliable company. In conclusion, my experience with this company surpassed my expectations. The seamless ordering process, on-time delivery, and exceptional customer service have won me over as a loyal customer. I would highly recommend them to anyone seeking a hassle-free experience with a company that genuinely values its customers.
Y Yusuf Hadiyawala
408 days ago

Exceptional Comfort and Quality: My Experience with Durfi.com

When I first came across Durfi.com, I was a bit skeptical given my previous experiences with online mattress companies. However, after deciding to give them a try, I was blown away by the exceptional quality and comfort of their products. From the moment I placed my order, their customer service team was incredibly helpful and attentive. They provided me with regular updates and ensured that I was well-informed about the delivery process. The mattress arrived on time, and the delivery team was professional and courteous. As someone who values transparency, I appreciated Durfi.com's commitment to keeping me informed every step of the way. It's clear that they prioritize customer satisfaction and go above and beyond to ensure a positive experience. The mattress itself is a game-changer. The materials are top-notch, and the comfort level is unmatched. It's truly a luxury to sleep on a Durfi mattress, and I wake up feeling refreshed and rejuvenated every morning. Overall, my experience with Durfi.com has been nothing short of exceptional. Their dedication to quality, customer satisfaction, and transparency sets them apart from other companies. I highly recommend Durfi.com to anyone in search of a premium sleep experience.
S SHASHANK KUMAR
418 days ago

I bought a memory foam mattress from…

I have been sleeping on a Durfi memory foam mattress for the past few months, and I can confidently say that it has transformed my sleep experience. From the moment I unboxed it, I was impressed by the quality and attention to detail. The mattress has provided me with the perfect balance of support and comfort, allowing me to wake up feeling refreshed and rejuvenated every morning. What I appreciate most about my Durfi mattress is the thoughtful design that caters to various sleep preferences. The memory foam contours to my body, relieving pressure points and preventing any aches or pains. It's remarkable how this mattress has managed to provide such luxurious comfort at an incredibly reasonable price point. Aside from the unparalleled comfort, the durability of the mattress is truly commendable. It has maintained its shape and resilience, proving that Durfi prioritizes long-lasting quality. The peace of mind that comes with knowing I have invested in a mattress that will stand the test of time is invaluable. Furthermore, the customer service I received from Durfi was exceptional. The team was knowledgeable and provided me with all the information I needed to make an informed decision. It's evident that Durfi genuinely cares about their customers' satisfaction and comfort. I am genuinely grateful for stumbling upon Durfi and experiencing the remarkable difference their memory foam mattress has made in my life. I wholeheartedly recommend Durfi to anyone in search of a premium, affordable sleep solution. Thank you, Durfi, for exceeding my expectations and giving me the gift of restful, rejuvenating sleep.
S SHASHANK KUMAR
418 days ago

I bought a memory foam mattress from…

My review for durfi.com I bought a memory foam mattress from durfi and i'm very much satisfied with the quality of the mattress they are offering in such price range
N Nitin Gupta
1893 days ago

Good mattress

When I think about a good night's sleep, I think about my experience with this mattress. It's not just a mattress; it's a game-changer. The value for money is unbeatable, and the impact it has had on my back is nothing short of remarkable. I used to struggle with back pain, tossing and turning through the night, but since investing in this mattress, I wake up feeling refreshed and pain-free. The support it provides is unparalleled, and the quality is evident from the moment you lie down. If you're looking for a mattress that not only offers comfort but also truly cares for your well-being, then look no further. This mattress has transformed my sleep and my daily life. I can't recommend it enough.
N Nitin Gupta
1893 days ago

Good mattress

My review for durfi.com Really value for money and very good for back
N Nipun Gupta
1914 days ago

Transformed Sleep Experience

After purchasing three mattresses from Durfi.com, I can confidently say that my sleep has been transformed for the better. The comfort and quality of these mattresses are truly exceptional. I've been enjoying peaceful and rejuvenating sleep like never before. Thank you, Durfi, for such an incredible product!
N Nipun Gupta
1914 days ago

Great product

My review for durfi.com I bought 3 mattress last month. All of them is great and i am loving the comfort of Durfi
P Paru S
1918 days ago

I am 60Yrs old house wife had a severe…

As a 60-year-old homemaker dealing with severe back problems, finding the right mattress became a top priority for me. When my son introduced me to durfi.com and ordered a custom-sized (76x71 inch) mattress, I was admittedly skeptical about its quality and comfort. However, after receiving the smooth delivery just a week ago, I can confidently say that I am pleasantly surprised. The mattress, while slightly on the firmer side (medium), has provided incredible support and comfort for both my back and side sleeping positions. I am truly amazed by the product's quality and its ability to alleviate my back pain. The affordability of the mattress, coupled with the added benefit of free home delivery, makes it a truly compelling option for anyone in need of a long-lasting, high-quality mattress. I am genuinely happy with my experience with durfi.com and would highly recommend their products to anyone in search of a reliable, comfortable, and supportive mattress. Thank you, durfi.com, for helping me find the restful sleep and relief I've been longing for.
P Paru S
1918 days ago

I am 60Yrs old house wife had a severe…

My review for durfi.com I am 60Yrs old house wife had a severe back problem, my son bought custom size(76x71Inch) mattress for me. The brand was new to hear for me, i was bit skeptical on the product quality and comfort. We got the mattress delivery week back and delivery was smooth, mattress slightly on firmer side(medium). Giving nice support and comfort for the back and sideways, i am happy and amazed with product quality. Really affordable and they provides free home delivery, mattress is really good and last long.

Introduction

Durfi.com is a popular online store that provides premium-quality mattresses, pillows, and other bedding essentials at an affordable price. The company claims to use the latest technology and premium fabric to create a comfortable and restful experience.

Pros and Cons

Pros:
  • Durfi.com offers a wide range of mattresses and pillows to choose from.
  • The products are made of high-quality materials.
  • The company offers a 10-year warranty on all its products.
  • The products are affordable and value for money.
Cons:
  • Some customers have reported delayed shipping and delivery.
  • The company does not offer a trial period for its products.
  • The products are not available in physical stores.

User Experience

The company's website is easy to navigate and has a clean and modern design. The products are listed clearly, and the product descriptions provide all necessary information. The company also offers excellent customer support, with prompt responses to queries and complaints.

Pricing and Value for Money

Durfi.com offers competitive prices for its products, and they are great value for money. The products are of high-quality and provide excellent comfort and support.

Alternatives

Alternatives to Durfi.com include well-established online stores like Amazon, Casper, and Saatva.

Customer Service

Durfi.com offers excellent customer service, with prompt responses to queries and complaints. The company also provides clear and detailed information about its products and services.

Product Quality and Selection

Durfi.com provides premium-quality mattresses, pillows, and other bedding essentials made of high-quality materials. The products are tested for durability and comfort, and they come with a 10-year warranty.

Website Usability

The company's website is easy to use, with a clean and modern design. The products are listed clearly, and the product descriptions provide all necessary information. The website is also optimized for mobile devices.

Returns and Exchanges

Durfi.com provides a hassle-free return and exchange policy. Customers can return products within 30 days of purchase, and the company provides a full refund or exchange.

Promotions and Discounts

Durfi.com often offers promotional discounts and deals on its products, making them even more affordable.

Reputation

Durfi.com has a good reputation for providing high-quality products and excellent customer service. The company has many positive reviews from satisfied customers.

Payment Options

Durfi.com accepts various payment options, including credit/debit cards, net banking, and UPI.

Loyalty Programs

Durfi.com does not have a loyalty program, but it often offers promotional discounts and deals on its products.

Customer Reviews

Durfi.com has many positive reviews from satisfied customers. The reviews praise the company for its high-quality products and excellent customer service.

Community Involvement

Durfi.com is actively involved in community projects and social causes, such as education and environment conservation.

Shipping and Costs

Durfi.com provides free shipping within India, and the products are shipped within 7-10 working days. The company also provides tracking information for orders.