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Review article published on: 12 Oct 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.6 2 3.4 1.4 3.1
Feb 2023 5 5 1 5 1.3 5
Mar 2023 5 5 5 5 5 5
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Detailed Dysoncanada Review by


Dyson is a household name worldwide known for its innovative technology and smart home appliances. Dyson Canada offers a variety of vacuum cleaners, air purifiers, haircare, lighting, and other household appliances, through its website, which is a reliable source for product information, purchases, and customer support.

Pros and Cons

Pros: - Dyson offers high-quality products with advanced features, made in a unique design to enhance your lifestyle. - The website offers free shipping and returns on every order, ensuring customer satisfaction. - The website provides in-depth reviews, specifications, and expert insights on each product, making it easy for customers to choose the best option for them. Cons: - Prices may be higher compared to other home appliances brands. - Products may not be available for shipping to remote locations, limiting its customer base.

User Experience

The website is user-friendly, with a minimalist design, making it easy to navigate and find your desired product. The website is accessible on mobile devices, which is excellent for people who are always on the go. The website also offers a live chat feature for customers to contact support if they need any assistance.

Pricing and Value for Money

Dyson products are known for being premium, and this is reflected in their pricing. However, the site has many promotions and various discounts that make their products affordable for a wide range of customers. The website's value for money is significant given the product quality, innovation, and longevity.


Dyson is a unique brand with a cutting-edge design that's unmatched by others in the home appliances industry. However, some alternative brands provide similar products, such as Shark, Hoover, and Miele. These brands may have a lower price point for comparable products, but don't offer the same innovative features as Dyson.

Customer Service

Dyson offers exceptional customer care and support through its website, phone, email and live chat support. The website also has comprehensive FAQs and Troubleshooting sections to help customers with their inquiries. The site also has an FAQ for COVID-19 to help customers know how they're operating during these times.

Product Quality and Selection

Dyson products are of high quality, durable, and come in a unique design, making them life-enhancing. Dyson offers a wide selection of products from vacuum cleaners, air purifiers, hair care appliances, and lighting to meet the needs of different customers.

Website Usability

The website is easy to use with a well-organized design, which aids in navigation for new and existing customers alike. The pages are responsive, and the images and videos are interactive, providing useful product knowledge, and making it easy to locate the product or service needed.

Returns and Exchanges

Dyson allows customers to return their products within 30 days in the original packaging and unused condition. They also provide a full refund and cover the shipping costs for you. If you have any trouble, their customer support team is available 24/7 to assist with any inquiries.

Promotions and Discounts

The website offers promotions and discounts throughout the year for their products, including free gifts with purchases, percent-off deals, and seasonal sales. These promotions range from $50 to $300 or more, making it a great time to shop for Dyson products.


Dyson has an excellent reputation for its innovative designs, inventions, selling high-quality products, and offering reliable customer service. Many satisfied customers attest to its performance and reliability, supporting its positive reputation.

Payment Options

Dyson accepts most payment options for online purchases, including Visa, MasterCard, American Express, Discover, and PayPal. They also accept financing options such as monthly installments and monthly financing, which makes purchases more affordable.

Loyalty Programs

Dyson offers a loyalty program called "Dyson Rewards," which allows customers to earn points for Eligible Purchases that they make on the website. These points can then be redeemed for discounts on future purchases.

Customer Reviews

Customers can review and rate products on the website, providing helpful insights on their experiences with Dyson products. These reviews include ratings on functionality, design, price, and overall satisfaction.

Community Involvement

Dyson has a strong commitment to giving back to the community through its charitable endeavors. They support various humanitarian, environmental, and research activities through their social responsibility initiatives, globally.

Shipping and Costs

Dyson offers free standard delivery to all orders in Canada, with a delivery time of 2-7 business days. They also provide express shipping for a fee, with a delivery time of 1-3 business days. Dyson also ships to only Canada, excluding some remote areas in the territory.


Overall, Dyson Canada's website ( reflects the brand's core values of innovation, design, and exceptional customer service. From product selection and quality to promotions and shipping, customers can rest assured of a fulfilling and satisfying service while online shopping for Dyson products.

Dysoncanada Recent User Reviews


Reviewer Name: Anonymous

Review Submission Date: 2022-09-24

Review Title: Worst company ever ! Do NOT buy online
Customer Support   



User Interface          


Review Description: Worst computer ever as they keep cancelling my orders for no reason and then tell me it will take up To 30 days to refund my credit card , I was reassured the second order would NOT be cancelled and 30 minutes later …. Boom cancelled.



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