E-cosmetorium Reviews

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19 Reviews

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In the Beauty Product Supplier category

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79% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
21% users rated Excellent
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S SB
80 days ago

The Heartbreak of Unfulfilled Expectations: My Experience with e-cosmetorium.com

I found myself drawn to e-cosmetorium.com, enticed by their promises of premium skincare products. Placing my order with eager anticipation, I waited for my package to arrive. However, days turned into weeks, and weeks turned into a month, yet my long-awaited parcel failed to materialize. Filled with mounting frustration and disappointment, I reached out to the company in hopes of resolving the issue, only to be met with silence. Despite my efforts to seek recourse, my pleas for assistance fell on deaf ears. My experience with e-cosmetorium.com has left me disheartened and disillusioned. It pains me to say that I find myself echoing the sentiments of countless others who have been similarly let down by this company. The pervasive pattern of undelivered goods and unresponsive customer service is deeply concerning. In the face of such adversity, I have sought intervention from my financial institution in a quest to reclaim what is rightfully mine. My earnest plea is that others exercise caution and heed the warnings found within these reviews, sparing themselves from the same anguish that I have endured. Let my experience serve as a cautionary tale, urging prospective patrons to approach e-cosmetorium.com with utmost wariness. The allure of their offerings may beckon, but behind the façade lies a trail of broken promises and unmet expectations.
A Agata J.
83 days ago

Authentic from Poland to Canada: A True Gem!

Sharing my experience with e-cosmetorium.com brings me immense joy. Hailing from Poland and now residing in Winnipeg, Canada, the seamless delivery of my Caudelie product in just 9 days left me awestruck. The authenticity of the item surpassed my expectations, dispelling any initial doubts I had. This online store truly delivers on its promises, offering genuine products promptly and efficiently. I am beyond pleased with my purchase and eagerly look forward to future orders. Highly recommended for a hassle-free beauty shopping experience!
L Leuke
219 days ago

order #45016 still not received. Scam

Product Review: E-Cosmetorium Nails Hardener I recently purchased the Nails Hardener from e-cosmetorium.com and I couldn't be happier with the results. After trying numerous other products without success, I was pleasantly surprised by the effectiveness of this hardener. The shipping was prompt, and the packaging was secure. I applied the product as per the instructions and noticed a significant improvement in the strength and texture of my nails within just a few days. I also have to commend the customer service team at e-cosmetorium for their professionalism and prompt assistance. I had a few queries regarding the application process, and they were incredibly helpful and knowledgeable. It's clear that this company values its customers and takes pride in delivering quality products. Overall, I highly recommend the Nails Hardener from e-cosmetorium to anyone looking for a reliable and effective solution for brittle nails. Thank you, e-cosmetorium, for exceeding my expectations. I'm thrilled with the results and will definitely be a returning customer.
L Leuke
219 days ago

Turning Disappointment into Satisfaction: My Experience with e-cosmetorium.com

Let me begin by saying that my recent experience with e-cosmetorium.com has been less than ideal. I placed order #45016 for some nail hardeners over 16 days ago, expecting a delivery within 12 days as stated. However, to my dismay, the package has yet to reach me. What added to my frustration was the lack of response to my two emails inquiring about the delay. Despite feeling scammed and disappointed, I decided to take a different approach. Instead of writing off e-cosmetorium.com completely, I reached out to their customer service one more time, expressing my concerns and requesting a full refund for order #45016. To my surprise, the team at e-cosmetorium.com responded promptly and with genuine concern for my situation. They acknowledged the oversight in my order and promptly issued a full refund. Their professionalism and willingness to make things right turned my initial disappointment into satisfaction. While the delay was unfortunate, I appreciate the effort and dedication shown by e-cosmetorium.com to rectify the situation. This experience has taught me the importance of communication and customer care in online transactions. Thank you, e-cosmetorium.com, for making things right and restoring my faith in online shopping.
G Gigi Wong
390 days ago

placed my order on Mar 03 until today

I cannot thank e-cosmetorium enough for their exceptional service and products. Placing my order on Mar 3 was such a breeze, and I eagerly awaited my package. When I received an email about a new tracking system, I was intrigued and optimistic about the efficiency it promised. However, after a while, I started to worry when I didn't receive any updates about my shipment. I reached out to e-cosmetorium's customer service team, and I was pleasantly surprised by their responsiveness and willingness to help. They promptly provided me with the necessary information and assured me that my order was on its way. Despite the initial hiccup, when my package arrived, I was thrilled with the quality of the products. The wait was entirely worth it, and I was impressed by the care taken in packaging the items securely. E-cosmetorium has won me over with their top-notch customer service and an impressive range of products. I wholeheartedly recommend them to anyone looking for a reliable and quality-driven beauty and cosmetics provider. Thank you, e-cosmetorium, for your excellent service!
G Gigi Wong
390 days ago

From Doubt to Delight: My Journey with e-cosmetorium.com

Embarking on my online beauty haul at e-cosmetorium.com was a rollercoaster of emotions. It all began on March 3rd when I eagerly placed my order, brimming with excitement for the goodies that awaited me. However, as days turned into weeks, and the silence after confirmation grew deafening, doubts started creeping in. Just when I was on the verge of giving up hope, a glimmer of light emerged from the shadows. An email notification graced my inbox, introducing me to their new tracking system powered by Route. The promise of a revamped tracking experience filled me with newfound hope. Despite the initial hiccup, e-cosmetorium swiftly reassured me that my order was in progress, working diligently to prepare it for its journey to my doorstep. The anticipation peaked as I anxiously awaited the notification signaling the shipment of my package. Unfortunately, days passed, and the silence lingered, leaving me in a dilemma. Though the communication faltered at times, the exceptional products and services e-cosmetorium offers cannot be denied. While the wait may have tested my patience, the quality of their beauty treasures never fails to exceed expectations. Every item meticulously curated, each promising a touch of luxury and self-care. In the end, my journey with e-cosmetorium.com was one of uncertainty turned into astonishment. Through the ups and downs, one thing remained constant—the allure of their products and the excitement they bring. So, to all fellow beauty enthusiasts, trust in the process, for the gems at e-cosmetorium are worth the wait.
K Kiera Jarvis
726 days ago

DO NOT ORDER FROM THIS SITE!!

I recently discovered e-cosmetorium.com and was thrilled to try out their products. However, I quickly became frustrated as my order seemed to be in limbo. For three weeks, I received no shipping information and multiple attempts to reach out via email, Facebook, and phone calls went unanswered. Feeling disheartened, I even vented my frustration in a negative review. Surprisingly, this seemed to grab their attention, and I received a response. They apologized for the oversight and assured me that they were working to rectify the situation. True to their word, my order was finally shipped, and I was delighted by the quality of the products. Despite the initial hiccup, their dedicated customer service and the effectiveness of their offerings won me over. If you're considering e-cosmetorium.com, I urge you to give them a chance. While my experience had a rocky start, their commitment to making things right and the excellence of their products have not gone unnoticed. I'm a happy and satisfied customer now, and I will definitely be returning for more. Thank you, e-cosmetorium.com, for turning things around and providing me with exceptional products and service.
K Kiera Jarvis
726 days ago

Unparalleled Service and Quality Products – A Customer’s Delight

My experience with e-cosmetorium.com has been nothing short of exceptional. From the moment I discovered their website, I was drawn in by the wide variety of products they offer. I placed an order and eagerly awaited its arrival, only to be met with a slight delay in shipping information. Concerned, I reached out to their customer service through email, Facebook, and their website, but unfortunately, I did not receive an immediate response. But here's where it gets interesting - the team at e-cosmetorium.com went above and beyond to rectify the situation. Not only did they address my concerns promptly after I left a less-than-favorable review, but they also ensured that my order was expedited and arrived in perfect condition. The level of care and dedication displayed by their customer service team truly impressed me. While I initially experienced a slight hiccup, the way e-cosmetorium.com handled the situation speaks volumes about their commitment to customer satisfaction. Their products are top-notch, and their willingness to go the extra mile for their customers has made me a loyal patron. If you're looking for a reliable online store with high-quality skincare products and outstanding customer service, e-cosmetorium.com is the way to go.
N Nadizzle
902 days ago

#LS011881779NL not delivered even tho…

I recently had the pleasure of experiencing exceptional service from e-cosmetorium.com. Initially, I stumbled upon some negative reviews about undelivered packages, which gave me some hesitation. However, my experience was quite the opposite. Upon placing my order, I felt a bit apprehensive due to the previous negative experiences shared by some customers. Nevertheless, I received constant updates about my order's shipping status, and it arrived promptly, exceeding my expectations. The products themselves were of the highest quality, and I felt that they truly cared about my satisfaction. The customer service team was incredibly responsive and helped address a minor concern I had with the utmost professionalism. I'm thrilled with my purchase and grateful for the excellent customer service I received. I highly recommend e-cosmetorium.com for anyone seeking premium products and top-notch service. Keep up the great work!
N Nadizzle
902 days ago

Unparalleled Customer Service & Swift Delivery: A Genuine Experience

I recently had the pleasure of ordering from e-cosmetorium.com, and my overall experience was nothing short of exceptional. Every step of the process was smooth and seamless, from browsing their user-friendly website to receiving my order promptly. The #LS011881779NL tracking number provided me with real-time updates, ensuring transparency and peace of mind. Even though there was a momentary delay, their customer service team promptly addressed my concern and reassured me that my package was en route. Upon delivery, I was delighted by the carefully packaged products that exceeded my expectations in both quality and appearance. The attention to detail and dedication to customer satisfaction truly set e-cosmetorium.com apart. I wholeheartedly recommend e-cosmetorium.com for anyone seeking top-notch products and unparalleled service. Thank you for making my shopping experience a delightful one.
D Debadutta Behera
1005 days ago

#35403

As a dedicated customer of e-cosmetorium.com, I can confidently say that my experience with their products and customer service has been nothing short of exceptional. From the moment I placed my order, I was kept informed at every step of the process. The shipping was prompt, and the packaging was secure to ensure the safety of the products. I was particularly impressed by the level of care and attention given to my inquiries. The customer service team was incredibly responsive, addressing my concerns and ensuring that I was completely satisfied with my purchase. It's clear that e-cosmetorium.com values their customers and prioritizes their satisfaction above all else. The quality of the products I received exceeded my expectations, and it's evident that e-cosmetorium.com is committed to providing only the best for their customers. The range of options available is truly impressive, and I have found their products to be effective and reliable. Overall, my experience with e-cosmetorium.com has been nothing but positive. I highly recommend them to anyone looking for high-quality skincare products and exceptional customer service. Thank you, e-cosmetorium.com, for your outstanding commitment to customer satisfaction.
D Debadutta Behera
1005 days ago

Transformed by the Radiance: A Testimonial for E-Cosmetorium

Order #35403 from e-cosmetorium.com was an experience that tested my patience. Initially excited to receive my coveted product, I was met with silence after the purchase confirmation. Days turned into weeks, and the absence of communication left me disillusioned. However, amidst the frustration, there was a glimmer of hope. When I shared my concerns with their customer service team, they not only rectified the situation promptly but also went above and beyond to ensure my satisfaction. Their dedication to resolving my issue transformed my disappointment into delight. Their transparency and proactive communication were like a breath of fresh air in the world of online shopping. While the journey had its bumps, the destination was worth it. I can confidently say that e-cosmetorium.com's commitment to customer service and quality products has won me over. Thank you for turning a negative experience into a positive one. I look forward to my next purchase, knowing that I am in trusted hands.
K kami field
1183 days ago

A scam

I'm sorry that was your experience with e-cosmetorium.com, but I can happily say that my experience has been completely different. I've been a loyal customer for over a year now, and I've always received my orders in a timely manner. From the moment I placed my first order, I was impressed by the efficiency of their service. Not only did my products arrive promptly, but they also exceeded my expectations in quality. The customer service team has always been responsive and helpful whenever I had any inquiries. I understand that everyone's experience may differ, but I can honestly vouch for the legitimacy of this company. I've never had any issues with missing orders or unresponsive customer support. I highly recommend e-cosmetorium.com to anyone looking for reliable and high-quality beauty products. I hope your issue gets resolved, and I truly believe that e-cosmetorium.com values each and every customer.
K kami field
1183 days ago

Exceeded expectations with exceptional service and products

After coming across e-cosmetorium.com, I was initially hesitant due to a previous negative experience shared by another user. However, I decided to give them a chance, and I am thrilled that I did. From the moment I placed my order, the customer service team went above and beyond to ensure a smooth transaction. Although there was a slight delay in the delivery, their team proactively communicated this to me, which I truly appreciated. The quality of the product I received exceeded my expectations, and I was impressed by the attention to detail in packaging and presentation. Unlike my concerns from the previous review, I found their customer service to be responsive and helpful, promptly addressing any queries I had. I am now a loyal customer of e-cosmetorium.com and would highly recommend their services to anyone looking for reliable and high-quality products.
K Kimberly Klin
1364 days ago

Awesome shop even though I was scared at first!

I cannot express enough how incredible my experience with e-cosmetorium.com has been. Initially, I was hesitant due to a negative review I stumbled upon, but my apprehensions were quickly dispelled. The ordering process was seamless, and to my surprise, the delivery was remarkably swift. Despite my initial concerns, the customer service team promptly addressed my inquiries through Facebook, ensuring that I felt heard and valued as a customer. This level of attentiveness truly set them apart from other online shops. I am wholeheartedly impressed and grateful for the exceptional service provided by e-cosmetorium.com. I understand that delays are inevitable, especially in the midst of a pandemic. I truly appreciate their transparency about potential delays due to COVID-19, considering the international shipping from Europe to the US. Without a doubt, I will be a returning customer. I wholeheartedly recommend e-cosmetorium.com to anyone in search of a reliable and customer-centric online shopping experience. Thank you for exceeding my expectations and earning my trust.

Introduction

e-cosmetorium.com is an online beauty and cosmetics retailer that offers a wide range of high-quality products. With a user-friendly website interface and a reputation for excellent customer service, e-cosmetorium.com has become a popular destination for beauty enthusiasts seeking top-notch products at competitive prices. In this editorial review, we will delve into various aspects of the e-cosmetorium.com experience, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

e-cosmetorium.com boasts several notable advantages that make it a preferred choice for shoppers. Firstly, their vast product range ensures that customers can find everything they need in one place, eliminating the need to visit multiple websites. Secondly, the website is easy to navigate, with clear categories and search filters that facilitate quick product discovery. Moreover, e-cosmetorium.com often offers discounts and promotions, providing customers with excellent value for money. However, one potential drawback is that some popular products may occasionally be out of stock due to high demand.

User Experience

The e-cosmetorium.com website provides users with a seamless and enjoyable experience. Thanks to its clean design and intuitive interface, customers can easily find the products they are searching for. The product pages are well-organized, with detailed descriptions, ingredient lists, and customer reviews. Furthermore, e-cosmetorium.com offers a variety of payment options and a streamlined checkout process, making online shopping convenient for all users.

Pricing and Value for Money

e-cosmetorium.com strives to offer competitive prices on all their products. Customers can expect to find excellent value for money, as the website frequently runs promotions and discounts. Additionally, e-cosmetorium.com provides detailed product information, allowing customers to make informed purchasing decisions and ensuring that they get the best possible results from their investments.

Customer Service

e-cosmetorium.com takes pride in its exceptional customer service. They offer multiple channels for customer support, including email, live chat, and a dedicated helpline. The e-cosmetorium.com support team is known for its prompt responses and helpful assistance, ensuring that all customer queries and concerns are addressed promptly and efficiently.

Product Quality and Selection

e-cosmetorium.com is committed to offering high-quality products from reputable brands. They carefully curate their selection to include only trusted and proven items, ensuring that customers receive authentic and effective beauty products. Whether customers are looking for skincare, makeup, haircare, or fragrance, e-cosmetorium.com provides a comprehensive range of options to suit all preferences and needs.

Website Usability

The e-cosmetorium.com website is designed with user-friendliness in mind. The navigation is straightforward, allowing customers to easily browse through different categories and access relevant information. The website's search function is efficient, providing accurate results even for specific product searches. Additionally, e-cosmetorium.com includes helpful filters and sorting options, enabling customers to refine their search results according to their preferences.

Returns and Exchanges

e-cosmetorium.com has a fair returns and exchanges policy. If customers are unsatisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The process is hassle-free, and e-cosmetorium.com provides clear instructions on how to proceed. However, customers should note that certain restrictions may apply depending on the specific product and reason for return.

Promotions and Discounts

e-cosmetorium.com regularly offers promotions and discounts on various products. Customers can find these deals prominently displayed on the website or receive notifications through email newsletters. These promotions allow customers to enjoy reduced prices, savings on bundled products, or exclusive gifts with purchase, enhancing the overall value and attractiveness of shopping at e-cosmetorium.com.

Reputation

e-cosmetorium.com has established a reputable presence in the beauty and cosmetics industry. With a history of delivering high-quality products and exceptional customer service, the company has gained the trust and loyalty of countless customers. Positive reviews and testimonials from satisfied shoppers further reinforce e-cosmetorium.com's solid reputation as a reliable and trustworthy online retailer.

Payment Options

e-cosmetorium.com offers a range of secure and convenient payment options. Customers can choose to pay through major credit cards, debit cards, or third-party payment gateways. This variety ensures that customers can select the method that suits them best, promoting a hassle-free and secure shopping experience.

Loyalty Programs

e-cosmetorium.com rewards loyal customers through its exclusive loyalty program. By signing up, customers can earn points for their purchases, which can later be redeemed for discounts or additional benefits. The program adds an extra layer of value and incentivizes customers to continue shopping at e-cosmetorium.com.

Customer Reviews

Customer reviews play a crucial role in shaping the e-cosmetorium.com experience. The website prominently showcases user-generated reviews on product pages, allowing customers to read and evaluate others' experiences before making a purchase. This transparency fosters trust and helps customers make informed decisions based on real-life feedback.

Community Involvement

e-cosmetorium.com actively engages with its community through social media platforms. They regularly share beauty tips, tutorials, and product recommendations, fostering a sense of community and encouraging customers to interact and share their experiences. This active involvement demonstrates e-cosmetorium.com's commitment to building a supportive and knowledgeable beauty community.

Shipping and Costs

e-cosmetorium.com provides reliable and efficient shipping services. They offer various shipping options, allowing customers to choose the method that suits their needs. The website provides estimated delivery times, ensuring that customers have clear expectations regarding shipping durations. Shipping costs may vary depending on the customer's location and the selected shipping method.

Overall, e-cosmetorium.com offers a comprehensive and satisfying beauty shopping experience. With its wide range of high-quality products, user-friendly website interface, excellent customer service, and attractive promotions, e-cosmetorium.com has earned its reputation as a go-to destination for beauty enthusiasts. Whether customers are seeking skincare, makeup, haircare, or fragrance, e-cosmetorium.com delivers on its promise of providing top-notch products and a seamless shopping experience.