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9 Reviews

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22% users rated Terrible
22% users rated Poor
0% users rated Average
44% users rated Very Good
11% users rated Excellent
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R Richard Hales
247 days ago

E Leclerc – A Shopper’s Haven!

As a frequent shopper at E Leclerc, I cannot help but rave about the incredible experience it offers. The selection is simply amazing, catering to every need and desire with a wide array of products that are both high quality and reasonably priced. The stores are immaculately clean and organized, making shopping a breeze. Comparing this to UK supermarkets, I can't help but wish for a similar shopping experience closer to home. E Leclerc truly sets the bar high with its exceptional standards. It's a place where you can find everything you need in one convenient location, without compromising on quality or breaking the bank. In conclusion, E Leclerc has earned my loyalty as a customer, and I can confidently say that it has surpassed my expectations in every aspect. If you're looking for a shopping haven that offers a fantastic selection, great prices, and a pleasant shopping environment, look no further than E Leclerc. It's a shopping experience like no other!
Q Q.
859 days ago

Exceptional Variety and Great Promotions at e.leclerc Nice

I can't say enough about the incredible variety available at e.leclerc Nice hypermarket. The promotions are truly impressive, offering great value for money. However, I did encounter some hiccups along the way. Occasionally, I found that not all the staff members were as friendly or helpful as I would have liked. Additionally, there were instances where I was mistakenly charged full price for products that were supposed to be on promotion. Despite these challenges, the vast selection and enticing promotions continue to make my shopping experience at e.leclerc Nice a delightful one.
Q Q.
859 days ago

An Exceptional Shopping Experience at e.leclerc: A Treasure Trove of Variety

Diving into the aisles of e.leclerc, I discovered a treasure trove of goods, ranging from everyday essentials to unique finds. The promotions sprinkled throughout the store added an exciting element to my shopping experience, making it all the more delightful. However, amidst the plethora of positives, there were a few bumps along the way. I encountered instances where some staff members seemed aloof and unhelpful, which detracted from the overall warmth of the ambiance. Additionally, there were occasions when items marked on promotion ended up ringing up at full price, a minor hiccup in an otherwise pleasant visit. Despite these imperfections, the rich selection and enticing deals make e.leclerc a top contender for my future shopping endeavors. Staying hopeful for more smiles and flawless transactions in my next visit!
K Keith Childs
1078 days ago

Covid 19 “mesures sanitaires” are below expectations at E. Leclerc in Brignoles

When I first stepped into E. Leclerc in Brignoles during the pandemic, I couldn't help but feel a bit apprehensive about the health measures in place. However, I am pleased to share that my recent visit has completely changed my perspective. I was delighted to observe a strict separation of used and disinfected supermarket trolleys, ensuring that every customer had access to a sanitized trolley for a safe shopping experience. As I entered the store, I was pleasantly surprised to find hand sanitizing stations placed at the entrance, with encouraging signs prompting customers to sanitize their hands before proceeding further. The most remarkable improvement was the apparent check on the number of customers allowed in the store at any given time. This reassured me that the store was prioritizing the well-being of its customers and staff by maintaining a safe and manageable shopping environment. These significant enhancements have truly made a difference in my shopping experience, and I am genuinely impressed by E. Leclerc’s commitment to ensuring the safety and comfort of everyone who walks through their doors. I hope my positive experience encourages others to visit E. Leclerc in Brignoles with confidence, knowing that the store has gone above and beyond to implement thorough health measures during these challenging times. Thank you, E. Leclerc, for prioritizing customer safety and well-being.
K Keith Childs
1078 days ago

Covid 19 “mesures sanitaires” are below expectations at E. Leclerc in Brignoles

My review for e.leclerc No separation of used and disinfected supermarket trollies. No obligation (or encouragement) to use hand sanitiser before entering the store. No apparent check on number of customers allowed in the store at any one time.
D Dani Manrique
1689 days ago

Revolutionary Shopping Experience at E. Leclerc Soria: Going Green in the 21st Century

When I first stepped into E. Leclerc Soria, I expected a typical shopping trip. However, I was shocked by the outdated practice of being required to pack a simple piece of fruit in a plastic bag. In this day and age, it's disheartening to witness a company disregarding the environmental impact of single-use plastics. As a conscious consumer, I couldn't bring myself to support such wastefulness. I couldn't help but wonder about the future of this establishment in light of impending European regulations on single-use plastics. Will they adapt and prioritize sustainability or continue with archaic methods? It's a conundrum that left me questioning their commitment to environmental preservation. Despite this disappointment, I remain hopeful that E. Leclerc Soria will modernize its practices and align with global efforts to reduce plastic waste. By embracing eco-friendly initiatives, they can contribute to keeping Soria green and pure, setting a positive example for the community and beyond. In conclusion, I urge E. Leclerc Soria to reconsider its stance on single-use plastics and embrace change for a brighter, greener future. It's high time for this beloved establishment to shed its 19th-century mindset and usher in a new era of responsible, environmentally conscious shopping.
D Dani Manrique
1689 days ago

Revolutionizing the Customer Experience at E. Leclerc Soria

As a conscious consumer, I value businesses that align with my eco-friendly principles. That's why I was dismayed when I encountered a frustrating experience at E. Leclerc Soria. The strict policy of wrapping even a simple orange in a non-biodegradable plastic bag left me feeling disheartened. In an era where sustainability is paramount, I couldn't fathom the necessity for such wasteful practices in 2019. I pondered the future implications of this approach, especially in light of impending European regulations on single-use plastics. Would E. Leclerc Soria adapt or continue down this unsustainable path? The thought of sacrificing the verdant beauty of Soria for momentary convenience troubled me deeply. Despite this disheartening encounter, I believe there is immense potential for E. Leclerc Soria to revolutionize the customer experience. By embracing sustainable alternatives and forward-thinking initiatives, this establishment could set a new standard for responsible retail practices. Imagine the positive impact of enjoying fresh produce while upholding the integrity of our environment. My hope is that E. Leclerc Soria seizes this opportunity to transcend archaic paradigms and embrace progressive, environmentally conscious strategies. Eagerly awaiting a transformation that not only preserves Soria's purity but also elevates the overall customer experience at E. Leclerc.
J Janet Mozelewski
1912 days ago

The Bernay Store: A Fantastic Experience for Home and Garden Enthusiasts

I can't help but express my sheer delight with the refreshed e.leclerc Bernay store. The new building dedicated to home, garden, and DIY has truly taken my breath away. As a homeowner and avid gardener, I was thrilled to find such an extensive and well-curated selection of products to spruce up my living space and outdoor sanctuary. The cafe within the store is a hidden gem. Not only is it reasonably priced, but the quality of the food exceeded my expectations for a basic lunch. It's a welcoming respite after a fulfilling shopping spree. The entire experience at e.leclerc Bernay store was nothing short of excellent, and I can't wait to visit again. Kudos to the team for creating such an inviting and valuable space for customers like me.
J Janet Mozelewski
1912 days ago

A Haven of Quality and Value – e.leclerc The Bernay Store Shines Bright

Stepping into e.leclerc The Bernay store was like uncovering a hidden gem in a bustling city. The new building, dedicated to home, garden, and DIY, exuded a sense of freshness and modernity that instantly drew me in. As I navigated through the aisles, I found myself immersed in a world of quality products and innovative solutions for my everyday needs. The cafe, a pleasant surprise tucked away in the store, offered not only good value but also a cozy retreat for a quick and satisfying lunch. The reasonable prices did not compromise on the quality of the food, leaving me impressed and satisfied with my meal. Overall, my experience at e.leclerc The Bernay store was nothing short of excellent. From the well-curated selection of items to the inviting ambiance, every aspect of my visit left a lasting impression. I will definitely be returning to explore more of what this store has to offer and indulge in its offerings of quality and value.

Introduction

E.Leclerc is a renowned retail chain in France, known for its wide range of products and competitive prices. With over 670 stores across the country, e.Leclerc offers a convenient and hassle-free shopping experience for customers. This editorial review aims to provide an in-depth analysis of various aspects of e.Leclerc, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of products available, including groceries, electronics, appliances, furniture, and more.
    • Competitive prices, often lower compared to other retail chains.
    • Convenient store locations, with a large number of outlets across France.
    • User-friendly website with a comprehensive online catalog.
    • Regular promotions and discounts, allowing customers to save money.
  • Cons:
    • Some customers complain about crowded stores, especially during peak hours.
    • Occasional stock shortages for popular items.

User Experience

E.Leclerc strives to provide a positive user experience to its customers through its well-organized stores and user-friendly website. The stores are neatly arranged, making it easy for customers to navigate and find the products they need. The website features a search bar, filters, and categories, enabling users to quickly locate desired items. The checkout process is straightforward, and customers can choose between home delivery or picking up their orders from a nearby store.

Pricing and Value for Money

E.Leclerc is known for offering competitive prices, making it a popular choice for budget-conscious shoppers. The chain frequently promotes price reductions and special offers across various product categories. Additionally, e.Leclerc operates its own private-label brand, which provides customers with further cost savings. The value for money at e.Leclerc is generally considered high due to the combination of affordable prices and a wide range of products.

Customer Service

E.Leclerc puts a strong emphasis on customer service and aims to meet the needs and expectations of its shoppers. The staff members are generally friendly and helpful, providing assistance when needed. Customers can also reach out to the customer service team via phone or email for any queries or concerns. E-Leclerc values prompt resolution of customer issues and strives to maintain customer satisfaction.

Product Quality and Selection

E.Leclerc offers a diverse selection of products across various categories. While the quality and selection may vary depending on the specific store, the chain generally ensures that products meet acceptable standards. E.Leclerc offers both national and international brands, giving customers a wide range of options. Furthermore, the chain promotes local and organic products, catering to the increasing demand for sustainable and healthy choices.

Website Usability

Optimized for user convenience, the e.Leclerc website is easy to navigate and visually appealing. The search functionality is efficient, and the product pages provide detailed descriptions, specifications, and customer reviews. The website also features personalized recommendations based on browsing history, enhancing the overall user experience. Furthermore, the website is mobile-responsive, allowing customers to shop conveniently from their smartphones or tablets.

Returns and Exchanges

E.Leclerc maintains a clear and customer-friendly return policy. If a customer is unsatisfied with a purchase, they can return it within a specified timeframe, along with the receipt or proof of purchase. The return process is straightforward and hassle-free, allowing customers to obtain refunds or exchange products without any major complications. However, perishable items may have specific restrictions due to health and safety regulations.

Promotions and Discounts

E.Leclerc frequently offers promotions and discounts across its product range, attracting customers with attractive deals. These promotions may include price reductions, buy-one-get-one-free offers, loyalty points, or gift cards. Customers can find information about ongoing promotions through the website, e-mail newsletters, or in-store displays. E.Leclerc's commitment to providing value for money is evident through its regular promotional activities.

Reputation

E.Leclerc has built a solid reputation over the years as a reliable and affordable retail chain in France. The company has been recognized for its contributions to the community and dedication to customer satisfaction. E.Leclerc's commitment to providing quality products at competitive prices has earned it a loyal customer base, enhancing its reputation in the retail industry.

Payment Options

E.Leclerc offers multiple payment options to accommodate various customer preferences. Customers can pay for their purchases using cash, debit cards, credit cards, and contactless payment methods. Additionally, some stores accept mobile payment options, providing flexibility and convenience for tech-savvy customers.

Loyalty Programs

E.Leclerc operates a loyalty program called "La Carte," which allows customers to accumulate points with their purchases. These points can be redeemed for discounts or used to participate in exclusive promotions. The loyalty program aims to reward regular customers and enhance their shopping experience by providing additional benefits and incentives.

Customer Reviews

Customer reviews play a significant role in shaping the reputation of e.Leclerc. The company encourages customers to leave reviews and ratings for products and services, which are displayed on the website. These reviews provide valuable insights to potential customers and help them make informed decisions. E.Leclerc actively monitors and addresses customer reviews, further demonstrating its commitment to customer satisfaction.

Community Involvement

E.Leclerc actively engages with the local community by supporting various initiatives and events. The company sponsors sports teams, cultural activities, and charitable organizations. Moreover, e.Leclerc promotes environmentally-friendly practices through initiatives such as recycling programs, reducing food waste, and supporting sustainable agriculture. These community involvement efforts contribute to the positive reputation of e.Leclerc.

Shipping and Costs

E.Leclerc offers multiple shipping options for customers. Home delivery is available for online orders, with delivery fees varying depending on the order size and location. Customers can also choose to pick up their orders from a nearby store, eliminating delivery costs. E.Leclerc strives to ensure timely and convenient delivery, though some delays may occur during peak periods. Overall, the shipping and associated costs are reasonable and in line with industry standards.

In conclusion, e.Leclerc is a reputable retail chain in France, offering a wide range of products, competitive pricing, and a positive shopping experience. The company prioritizes customer satisfaction through its friendly customer service, quality products, and convenient returns process. With a user-friendly website, e.Leclerc enables customers to shop conveniently online or visit one of their numerous stores across the country. Its reputation, involvement in the community, and commitment to sustainability further solidify its position as a trustworthy and customer-focused retailer.