E-rigging Reviews

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7232 Votes

40 Reviews

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In the Industrial Supermarket category

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K Kenneth Evans
50 days ago

Exceptional Value and Reliability

As a satisfied customer of e-rigging.com, I cannot emphasize enough the exceptional value I received from their products. The pricing is unbeatable, offering top-notch quality at a fraction of the cost compared to other suppliers. It's not just about the price but also the reliability of their service. My orders have always arrived on time, allowing me to complete my projects without any delays. e-rigging.com has truly set the bar high in terms of affordability and efficiency. If you are looking for a supplier that values your time and money, look no further than e-rigging.com. Their commitment to providing excellent products at a reasonable price is unmatched.
C Chris Riotto
51 days ago

Unforgettable Experience with E-Rigging: A Customer’s Delight

I recently took a chance on e-rigging.com and I must say, it was one of the best decisions I've ever made. The product I purchased exceeded my expectations, and the value for money was exceptional. Not to mention, the delivery was prompt, adding to the overall satisfaction of my purchase. However, the only suggestion I have for the seller is to expand the range of colors for their dock lines, as I was only able to find them in white. Overall, I am extremely pleased with my experience and will definitely be returning for future needs. Keep up the great work, e-rigging.com!
J James Day
51 days ago

Above and Beyond Service at e-rigging.com!

I recently had an exceptional experience with e-rigging.com that I simply can't keep to myself. Initially, I placed an order for four crucial u-bolts crucial for my project, only to receive an email later informing me they could only fulfill three. Disappointed but undeterred, I politely inquired about a possible discount due to the inconvenience. Despite the mishap, the e-rigging.com team not only shipped out the three u-bolts promptly but also ensured I was not charged for the fourth item missing from my order. Their swift and considerate actions left me thoroughly impressed with their dedication to customer satisfaction. E-rigging.com undoubtedly sets the bar high for customer service in the online retail sphere. Thank you for going above and beyond to make things right!
T Tom Sirek
52 days ago

Effortless Ordering, Swift Delivery, and Outstanding Quality Await at e-rigging.com

Unveiling my experience with e-rigging.com has been nothing short of remarkable. Navigating their website for my desired products was a breeze, making the ordering process a delight. The efficiency showcased in their quick shipping left me pleasantly surprised, as my package arrived promptly, exceeding my expectations. But what truly sets e-rigging.com apart is the exceptional quality of their products. Each item exuded durability and craftsmanship, reassuring me that I had made the right choice. With a seamless online shopping journey, prompt delivery, and top-notch products, e-rigging.com has undoubtedly won me over as a loyal customer.
G Gwb
52 days ago

Unmatched Support and 5-Star Service

Diving into my experience with e-rigging.com, I can vouch for their unparalleled support and stellar service. Although I found it slightly challenging to reach them on occasions, their assistance once contacted was truly exceptional. The team went above and beyond to address my queries and ensure I was fully satisfied with my purchase. Despite the initial hurdle, their dedication and commitment to customer satisfaction undeniably deserve a solid 5 stars. If you're seeking a company that values your needs and strives to exceed your expectations, look no further than e-rigging.com.
E Ed Trucke
53 days ago

An Unforeseen Packaging Mishap Turned into a Valuable Lesson Learned

When my long-awaited order from e-rigging.com arrived, I couldn't contain my excitement. However, as I opened the package containing 1000 feet of cable, cable pulleys, and clamps, my joy quickly turned into disappointment. The box was torn, and upon inspection, I discovered that two clamps were missing, and the cable roll seemed to have damaged the pulleys during transit. Despite my initial frustration, I reached out to the customer service team at e-rigging, hoping for a resolution. To my surprise, they responded promptly and offered to send replacements for the damaged items. This level of customer care and willingness to make things right truly impressed me. While the packaging mishap was undoubtedly inconvenient, the way e-rigging.com handled the situation speaks volumes about their commitment to customer satisfaction. It's rare to find a company that not only acknowledges their mistakes but also takes swift actions to rectify them. Thanks to this experience, I now have a newfound appreciation for the importance of robust packaging practices. And although the incident left me contemplating finding an alternative supplier, the exceptional customer service I received has convinced me to give e-rigging.com another chance. In conclusion, while the packaging may have fallen short of expectations, the exceptional customer service and dedication to resolving issues sets e-rigging.com apart. This experience has taught me the value of patience and the power of effective communication in turning a negative situation into a positive learning opportunity.
R Richard Woolson
54 days ago

Exemplary Service and Quality Products at e-rigging.com

Let me start by saying I was in dire need of a high-quality stainless steel chain, and e-rigging.com came to the rescue. From the moment I placed my order, I was impressed by their swift delivery. The package arrived promptly, and the product was exactly as advertised, if not better. The durable and reliable S/S chain exceeded my expectations, proving to be a game-changer for my project. What sets e-rigging.com apart is their unwavering commitment to customer satisfaction. Every step of the way, their professionalism and efficiency shone through. The ease of navigating their website, the smooth ordering process, and the seamless delivery all underscored their dedication to providing top-notch service. In conclusion, I couldn't be more satisfied with my experience at e-rigging.com. Thank you for going above and beyond to ensure that your customers receive not only what they need but also a peace of mind. I highly recommend e-rigging.com for anyone in search of premium rigging supplies. They truly deliver excellence in every aspect, and for that, I am genuinely grateful.
R Robert DeWitt
55 days ago

Unwavering Durability Reinforced by Swift Service

Sharing my experience with e-rigging.com fills me with gratitude for their exceptional service and top-notch products. I recently purchased a rigging, and to my delight, it arrived swiftly. This marked my second purchase of the same item, a testament to its enduring quality that surpasses its price point. The prompt delivery not only showcased their efficiency but also reinforced my trust in their commitment to customer satisfaction. The product itself exuded durability, making it a worthwhile investment that exceeded my expectations. I am delighted to have found e-rigging.com, a reliable partner in my endeavors where quality and service converge seamlessly. I highly recommend e-rigging.com to anyone seeking premium products accompanied by exceptional service. Their offerings not only meet but surpass industry standards, making them a beacon of reliability in the competitive landscape of rigging products.
L Larry Cross
56 days ago

Exceeding Expectations: A Love Letter to Exceptional Service

My experience with e-rigging.com surpassed all expectations. Not only did my order arrive promptly, but it arrived exactly when anticipated. The item I received was precisely what I needed and matched the description flawlessly. It's rare to find such reliability and accuracy in online shopping, and e-rigging.com delivered on every front. The smooth process of ordering, from start to finish, left me feeling confident and secure in my purchase. The attention to detail and commitment to customer satisfaction exhibited by e-rigging.com sets a new standard in online shopping experiences. I am truly grateful for their exceptional service. If you're looking for a seamless online shopping experience with a company that not only meets but exceeds expectations, e-rigging.com is the one for you. Thank you for setting the bar high and delivering service that goes above and beyond. I couldn't be more impressed.
R Robert Beers
56 days ago

Unrivaled Quality and Convenience at e-rigging.com

Embarking on a quest for top-notch products and seamless shopping experiences led me to e-rigging.com, and what a delightful find it was. The sheer magnitude of choices at my disposal was astounding, catering to every conceivable need I had. Navigating through their website felt like a breeze, with a user-friendly interface that made my shopping experience a joy from start to finish. In a world where time is of the essence, the efficiency of their ordering process was a breath of fresh air, saving me both time and hassle. And let's not forget about the prices - they were more than just competitive; they were downright impressive. The value I received for my purchases exceeded my expectations, leaving me pleasantly surprised by the affordability of quality products. In conclusion, e-rigging.com is not just a place to shop; it's a haven for individuals seeking excellence in both product range and shopping convenience. With a seamless website, vast selection, and remarkable prices, my shopping experience was nothing short of exceptional. Thank you, e-rigging.com, for setting the bar high and delivering beyond compare.
D David Waring
56 days ago

Exceeding Expectations Every Step of the Way

My experience with e-rigging.com was nothing short of exceptional. As soon as I landed on their website, I was impressed by the user-friendly interface and the detailed product information provided. Not only were the products displayed clearly, but the pricing was also reasonable, making it easy for me to find exactly what I needed without any hidden costs. What truly stood out was the shipping process. Not only did my order arrive promptly, but it actually came two days earlier than expected. This level of efficiency and commitment to customer satisfaction is truly commendable. Thank you, e-rigging.com, for not only meeting but exceeding my expectations every step of the way. I will definitely be a returning customer and will highly recommend your services to friends and family.
R Ray Cheshire
56 days ago

Exceeding Expectations: A Testimonial of Swift Deliveries and Quality Products

As a proud customer of e-rigging.com, I am delighted to share my experience with their exceptional service. From the moment I placed my order, I was impressed by how swiftly everything arrived at my doorstep. The prompt delivery not only met but exceeded my expectations, highlighting their commitment to customer satisfaction. Not only did my items arrive promptly, but they were also in impeccable condition. Each product was meticulously packaged, ensuring that they reached me in perfect shape. The attention to detail displayed by e-rigging.com in ensuring the quality of their goods truly sets them apart in the realm of online shopping. Moreover, the performance of the products themselves was outstanding. They functioned exactly as described and worked seamlessly, showcasing the reliability and durability that e-rigging.com is known for. As a customer, there is nothing more reassuring than receiving precisely what you need and having it perform beyond your anticipations. In conclusion, my overall experience with e-rigging.com has been nothing short of exceptional. The combination of swift deliveries, pristine products, and stellar performance has made me a loyal, happy customer. I wholeheartedly recommend e-rigging.com to anyone in need of top-quality rigging supplies and commend them for their consistent dedication to excellence. Thank you for going above and beyond in every aspect of your service!
C Christopher
57 days ago

Going above and beyond with e-rigging.com – A Testimonial of Patience and Understanding

As a customer of e-rigging.com, I initially felt a bit disappointed when my order seemed to be in limbo without any confirmation email after two days. However, instead of jumping to conclusions, I decided to reach out to their customer service team to inquire about the status of my purchase. To my surprise, the representative I spoke to was not only patient but also understanding of my concerns. They apologized for any inconvenience caused and assured me that they were working diligently to process my order promptly. Their professionalism and willingness to listen to my feedback truly impressed me. Despite the initial hiccup, the way e-rigging.com handled the situation with grace and efficiency has won me over as a loyal customer. I appreciate companies that value their customers' satisfaction and go above and beyond to make things right. Thank you, e-rigging.com, for turning what could have been a negative experience into a positive one through your exemplary customer service.
G Gerald Seighman Jr
57 days ago

Going Above and Beyond: Exceptional Service from e-rigging.com

In my quest to find quality rope for a shooting range, I stumbled upon e-rigging.com. Initially attracted by their competitive pricing and reasonable shipping costs, I placed my order with ease, thanks to their user-friendly website. Throughout the process, I appreciated the timely order status updates via email, which kept me informed and engaged. However, upon receiving my order, I encountered a delivery mishap. The box was severely damaged, with the spool of rope inside broken and partially unwound. To my dismay, a section of the rope appeared soiled, as if it had endured a muddy ordeal. Disheartened by this sight, I promptly reached out to ERigging, detailing the issues and attaching photos for clarity. To my relief, the customer service team responded swiftly, requesting additional pictures for assessment. After a prompt back-and-forth, they presented me with two options: a generous discount on my order or a full replacement of the damaged spool. Given my urgent need for the rope and the minimal impact of the soiled section on its utility, I opted for the discount, which exceeded my expectations. The efficiency and generosity displayed by the team at e-rigging.com left me deeply impressed. Within a mere two hours of the delivery, the issue was resolved, and the discount was reflected in my account shortly after. Their commitment to customer satisfaction and willingness to go the extra mile have earned my unwavering loyalty. I extend my heartfelt gratitude to the dedicated individual who handled my case with utmost professionalism and kindness. This exceptional service experience has solidified my trust in e-rigging.com, and I eagerly anticipate future purchases from this outstanding company. Thank you for turning what could have been a disappointing situation into a testament to your exceptional customer care.
J Jim
57 days ago

Cutters that Cut Through Confusion: A Customer’s Emotive Experience with e-rigging.com

Within the vast sea of online retailers, e-rigging.com stands out as a beacon of exceptional customer service. My recent experience with them left me not just satisfied, but genuinely moved by the level of assistance I received. Seeking advice on a specific type of cable cutters, I made a phone call to e-rigging.com. From the moment the call connected, I was met with a warmth and willingness to help that is all too rare in today's fast-paced world. The person on the other end of the line wasn't just a voice; they were a knowledgeable guide, ready to navigate me through the intricate world of cutters. Their expertise shone through as they not only answered my queries but also provided valuable insights and recommendations, tailored to my unique needs. This level of personalized attention made me feel seen and understood, transforming what could have been a mundane transaction into a memorable interaction. In a world where customer service often feels like a mere formality, e-rigging.com shattered my expectations. They didn't just sell me a tool; they equipped me with the confidence to make an informed decision. The experience was a testament to their commitment to excellence and genuine care for their customers. For anyone in search of not just products, but a partnership in problem-solving, I wholeheartedly recommend e-rigging.com. Their dedication to customer satisfaction is not just a promise; it's a reality that leaves a lasting impression. Thank you, e-rigging.com, for reminding me that behind every purchase is a person, and behind every great company is a team that truly cares.

Introduction

E-Rigging is a prominent online retailer that specializes in providing a wide range of rigging and lifting equipment. Their comprehensive catalog offers high-quality products suitable for various industries, including marine, construction, and manufacturing. With a commitment to exceptional customer service and a user-friendly website, E-Rigging has established itself as a trusted name in the industry.

Pros and Cons

Pros: - Extensive selection of rigging and lifting equipment - High-quality products that meet industry standards - Competitive pricing and value for money - Responsive and helpful customer service - Easy-to-use website with a user-friendly interface - Hassle-free returns and exchanges policy - Regular promotions and discounts for added savings - Excellent reputation and positive customer reviews - Flexible payment options for convenient transactions - Loyalty programs for recurring customers - Active and engaged community involvement - Timely shipping with fair shipping costs Cons: - Limited physical store locations for in-person consultation

User Experience

E-Rigging delivers a seamless user experience with their well-organized website and intuitive navigation. Users can easily find the desired products through the search function or by browsing the well-categorized sections. Each product page provides detailed information, including specifications, dimensions, and usage guidelines. The inclusion of customer reviews allows shoppers to make informed decisions based on the experiences of previous buyers. Overall, the website ensures a smooth and efficient purchasing process.

Pricing and Value for Money

E-Rigging offers competitive pricing for their products, ensuring customers get value for their money. By sourcing their inventory directly from reputable manufacturers, they eliminate unnecessary middlemen costs, resulting in affordable pricing. Additionally, the quality of their products justifies the investment, as they are durable, reliable, and safety compliant. Regular promotions and discounts further enhance the value for money aspect.

Customer Service

E-Rigging excels in providing exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with inquiries, recommendations, and order assistance. Whether it is via phone, email, or their efficient online chat service, customers can rely on prompt and helpful responses. E-Rigging values each customer and strives to ensure their satisfaction throughout the shopping experience.

Product Quality and Selection

E-Rigging stands out for their commitment to offering high-quality rigging and lifting equipment. They carefully curate their product selection from reputable brands known for their durability and compliance with industry standards. This ensures that customers receive reliable and long-lasting products that meet their specific needs. With a vast catalog encompassing wire rope, fittings, hoists, and more, E-Rigging caters to a wide range of applications and industries.

Website Usability

The E-Rigging website boasts an intuitive and user-friendly interface. Its clean design and organized layout make it easy for users to navigate and locate products efficiently. The search function allows for quick searches by product name or category, while filters enable users to narrow down their options. Detailed product descriptions, images, and dimensions ensure clarity and aid in decision-making. Overall, the website provides an enjoyable shopping experience.

Returns and Exchanges

E-Rigging has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchased products, they can initiate a return or exchange within a specified period. E-Rigging promptly addresses such requests and ensures a smooth process. With a focus on customer satisfaction, they strive to resolve any issues promptly and efficiently.

Promotions and Discounts

E-Rigging regularly offers enticing promotions and discounts to provide customers with additional savings. They frequently feature discounted products, bundle deals, and seasonal sales. These promotions enable customers to maximize their budget and acquire the necessary equipment at reduced prices without compromising on quality.

Reputation

E-Rigging has established a reputable position within the industry, known for their reliability, quality products, and exceptional customer service. Positive customer reviews and testimonials further solidify their reputation as a trustworthy and reputable retailer. Their commitment to meeting industry standards and delivering excellent service has earned them the respect and loyalty of their customers.

Payment Options

E-Rigging offers flexible payment options to accommodate various customer preferences. Customers can conveniently complete their transactions using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, they provide the option of PayPal, allowing for secure and easy online payments.

Loyalty Programs

To reward and appreciate recurring customers, E-Rigging offers loyalty programs. These programs typically provide exclusive benefits, such as additional discounts, special promotions, or early access to new products. By participating in these loyalty programs, customers can enjoy enhanced savings and privileges.

Customer Reviews

E-Rigging prioritizes customer feedback and actively encourages customers to leave reviews. This enables potential buyers to gain insights into the quality, performance, and reliability of their products. Positive customer reviews reflect the satisfaction and trust customers place in E-Rigging, further affirming their commitment to delivering excellent products and services.

Community Involvement

E-Rigging actively engages in community involvement. They participate in industry events, sponsor relevant conferences, and collaborate with local organizations. By fostering community relationships, E-Rigging demonstrates their dedication to supporting and uplifting the rigging and lifting industry.

Shipping and Costs

E-Rigging ensures a prompt and reliable shipping process. They carefully package and ship products in a timely manner to ensure customer satisfaction. Shipping costs vary based on the weight, dimensions, and destination of the order. E-Rigging strives to provide transparent and fair shipping costs, ensuring customers are aware of the charges upfront.