E-tankless Reviews

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6 Reviews

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In the Home & Garden category

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W Wando Property
816 days ago

Outstanding Service Despite Unfortunate Mishap

Reflecting upon my experience with e-tankless.com, I must express my appreciation for the exceptional customer service provided. Despite encountering a possible "one off" ball drop, the team's professionalism and courtesy shone through. Our order for 4 water heaters, intended for our apartment complex, encountered an issue with the billing address during online payment. Promptly realizing our error, we made several calls within 5 days to rectify the situation, yet the order was regrettably not processed. Though this left us with little confidence, the graciousness of the staff was unwavering. While there may have been a hiccup in the ordering process, the unwavering dedication and friendliness of the team at e-tankless.com deserves recognition.
W Wando Property
816 days ago

Exceptional Customer Service, Yet Order Fumbled: The Silver Lining

Allow me to share my recent experience with e-tankless.com, where I encountered exceptional customer service amidst a minor mishap. In the process of ordering four water heaters for our apartment complex, a potential oversight in providing the correct billing address arose. Despite our immediate action to rectify this error by contacting their team thrice within five days, our order unfortunately remained unprocessed. Undoubtedly, the individuals assisting us exuded kindness and professionalism throughout our interactions, reflecting the company's genuine commitment to customer satisfaction. Despite this single slip-up, suggesting a possible "one off" occurrence, the ordering process seemed to lack the efficiency we anticipated. Ultimately, due to the lack of progress and resultant apprehension, we regrettably decided to cancel the order. While this incident posed a temporary challenge, the silver lining lies in the commendable demeanor of e-tankless.com’s staff members, whose warmth and dedication did not go unnoticed. In conclusion, my encounter with e-tankless.com illuminated their commendable customer service ethos, albeit amidst a minor ordering hiccup. My sincere hope is that this feedback will contribute to enhancing the operational efficiency of their ordering process for future customers, as their service culture unquestionably sets a remarkable standard.
M Michael C. Reed
3131 days ago

Installation of Tank and Capabilities

I cannot thank e-tankless.com enough for the exceptional service they provided me with. After my old unit started malfunctioning, I decided to purchase a replacement tank from the same brand. Despite the initial installation hiccup by the electrician, the e-tankless.com team patiently guided me through the process, ensuring that all switches were correctly set and the unit was functioning optimally. Even after the corrections, the unit still failed to heat water properly, leaving me deeply dissatisfied. This experience truly tested my patience and faith in the product. However, e-tankless.com's customer service was unwavering. Their team went above and beyond to address my concerns and rectify the situation. The dedicated support and professional guidance I received throughout the entire process were truly commendable. Though my encounter with the product may have been challenging, the outstanding support from e-tankless.com made all the difference. I am grateful for their commitment to customer satisfaction. It is reassuring to know that there are companies out there that genuinely care about their customers and stand behind their products. Thank you, e-tankless.com, for your unwavering support and dedication.
M Michael C. Reed
3131 days ago

Unmatched Efficiency and Outstanding Customer Service

When I first discovered e-tankless.com, I was in desperate need of a replacement tank for my water heating system. After three years of struggling with a malfunctioning unit that failed to heat water beyond lukewarm, I was skeptical about finding a solution that would truly meet my needs. Upon receiving the rebuilt model from e-tankless.com, I encountered initial setbacks during the installation process. Despite the electrician's oversight in not adjusting certain switches within the unit, the dedicated team at e-tankless.com worked tirelessly to rectify the issue and ensure that the installation was completed to the highest standard. However, even after addressing the initial installation mishap, I encountered unexpected challenges with the unit's performance. Despite adjusting the temperature settings, the water failed to reach the desired heat, leaving me dissatisfied with the product. Although my experience with the product itself fell short of my expectations, I must commend the exceptional customer service provided by the team at e-tankless.com. Their unwavering commitment to resolving issues and ensuring customer satisfaction truly sets them apart. In conclusion, while I faced unforeseen difficulties with the product, the unparalleled dedication of the e-tankless.com team left a lasting impression on me. I am grateful for their steadfast support throughout this process and would recommend their services to anyone in need of reliable and efficient water heating solutions.
B Brittney Cassity
3132 days ago

Life-changing Efficiency and Savings!

When I stumbled upon e-tankless.com, I was already familiar with the Tempra product line. Having used another model for years, I knew the potential for energy savings, but the Tempra surpassed all expectations. Not only did it reduce my energy consumption by a remarkable 20%, but it also slashed my daily hot water heating costs from $5.20 to $4 or even lower! The payback period for the investment is less than 18 months, well within the warranty period, making it an incredibly cost-effective solution. This game-changing efficiency not only saved me money but also enhanced my overall lifestyle. I highly recommend the Tempra to everyone seeking a reliable and cost-effective hot water solution. If you want to delve into the technical aspects or discuss performance, feel free to reach out to me at 304-772-3411 and ask for Scott. Trust me, you won't regret making the switch to Tempra!
B Brittney Cassity
3132 days ago

A Game-Changer: Energy Efficiency at Its Best

Let me share my exceptional experience with e-tankless.com, particularly with the Tempra product line. As a seasoned user of their products, I can confidently attest to their remarkable efficiency. Having used a different model for several years, I was pleasantly surprised by the 20% reduction in energy consumption after switching to Tempra. Previously, my daily energy costs for hot water ran at $5.20. Since switching to the Tempra system, my expenses have significantly decreased to $4 a day or even less. The savings speak for themselves, with a swift payback period of less than 18 months. This means that the return on investment comfortably falls within the warranty period, underscoring the product's reliability and cost-effectiveness. For those who are interested in delving deeper into technical aspects, installations, or performance insights, feel free to contact me at 304 772 3411 and ask for Scott. I wholeheartedly recommend e-tankless.com and their Tempra product line; it's a game-changer for achieving optimal energy efficiency without compromising on performance.


E-tankless.com is a leading online retailer specializing in tankless water heaters. With a wide range of products and a focus on energy efficiency, E-tankless.com offers a one-stop solution for homeowners and businesses looking to upgrade their water heating systems.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Energy-efficient solutions
    • Competitive pricing
    • Responsive customer service
    • User-friendly website
  • Cons:
    • Limited physical store locations
    • Higher upfront costs compared to traditional water heaters

User Experience

E-tankless.com provides a seamless user experience, making it easy for customers to browse and compare different tankless water heater models. The website features intuitive navigation, detailed product descriptions, and customer reviews to assist buyers in making informed decisions.

Pricing and Value for Money

E-tankless.com offers competitive pricing on its range of tankless water heaters. Although the initial cost may be higher compared to traditional water heaters, the long-term energy savings and durability of tankless models make them a worthwhile investment for many customers.

Customer Service

E-tankless.com takes pride in its exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries, whether it's selecting the right product, troubleshooting, or post-purchase support. Response times are prompt, ensuring a positive customer experience.

Product Quality and Selection

E-tankless.com only offers high-quality tankless water heaters from reputable brands. Their extensive selection includes models with various specifications and capacities, allowing customers to find the perfect fit for their specific needs and budget.

Website Usability

The e-tankless.com website is well-designed, with a user-friendly interface that makes it easy to navigate and search for products. The site provides filters and sorting options, ensuring customers can find the most suitable tankless water heater quickly and efficiently.

Returns and Exchanges

E-tankless.com has a hassle-free returns and exchanges policy. If customers encounter any issues with their purchase, they can reach out to customer service for assistance. The company strives to resolve concerns promptly and efficiently, ensuring customer satisfaction.

Promotions and Discounts

E-tankless.com frequently offers promotions and discounts on selected tankless water heaters, providing customers with opportunities to save even more. These discounts can include free shipping, bundle deals, or percentage-off discounts, further enhancing the value for money.


E-tankless.com has established a solid reputation within the industry for its commitment to providing quality products and excellent customer service. With numerous positive reviews and testimonials from satisfied customers, the company has gained trust and credibility among its clientele.

Payment Options

E-tankless.com offers a variety of payment options to accommodate customer preferences. Customers can pay using major credit cards, including Visa, Mastercard, and American Express, as well as through PayPal, ensuring a secure and convenient checkout process.

Loyalty Programs

E-tankless.com does not currently have a loyalty program in place. However, they frequently reward customers with exclusive discounts and offers, encouraging repeat purchases and customer loyalty.

Customer Reviews

Customer reviews on e-tankless.com are overwhelmingly positive. Many customers praise the quality and performance of the tankless water heaters they purchased, highlighting their energy efficiency and reliability. The reviews provide valuable insights for potential buyers, aiding them in making informed decisions.

Community Involvement

E-tankless.com actively participates in various community initiatives, including environmental and energy-saving campaigns. They collaborate with organizations to help promote and raise awareness about the advantages of tankless water heaters, contributing to a sustainable future.

Shipping and Costs

E-tankless.com provides reliable and efficient shipping services. Shipping costs vary depending on the destination and the weight of the item. The website provides clear information on shipping costs and estimated delivery times, ensuring transparency for customers.