Earthandcity Reviews

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72 Reviews

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In the Big Sales category

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33% users rated Terrible
18% users rated Poor
19% users rated Average
13% users rated Very Good
17% users rated Excellent
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Earth & City is a renowned online store that offers a wide selection of high-quality and organic products, focusing on sustainability and community involvement. With a well-designed website and a commitment to providing excellent customer service, Earth & City has gained a loyal following. In this editorial review, we will explore various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

One of the notable pros of Earth & City is its dedication to sourcing organic and sustainable products. The website offers a wide range of options, including fresh produce, pantry essentials, beauty and personal care items, and more. Earth & City also ensures fair trade practices and supports local farmers and producers.

However, one of the potential cons is the higher price range compared to conventional products. While the quality and sustainability justify the pricing, it might be a deterrent for customers with limited budgets.

User Experience:

The Earth & City website provides a seamless user experience. The layout is clean and intuitive, making it easy for customers to navigate through different categories. The search function is efficient, allowing users to quickly find specific products. Additionally, the website provides detailed product descriptions, nutritional information, and customer reviews, enabling shoppers to make informed decisions.

Pricing and Value for Money:

While Earth & City's products may carry a higher price tag than conventional alternatives, the pricing is justified by the organic and sustainable nature of the offerings. Customers can rest assured that they are supporting ethical practices and promoting a healthier planet. The value for money lies in the quality, nutritional value, and the positive impact on the environment and local communities.

Customer Service:

Earth & City takes pride in delivering exceptional customer service. Their responsive and knowledgeable customer support team promptly addresses inquiries and concerns. The store also offers detailed FAQs and guides to assist customers in understanding their products, policies, and ordering process.

Product Quality and Selection:

The commitment to providing high-quality products is evident throughout Earth & City's offerings. Their products are carefully curated, ensuring that only the finest organic and sustainably sourced items make it to the selection. Each product is thoroughly inspected to meet quality standards and deliver exceptional taste and freshness.

Earth & City boasts an extensive selection of products, covering various categories such as fresh produce, pantry staples, personal care, and household items. This wide range allows customers to find everything they need in one place, simplifying their shopping experience.

Website Usability:

The Earth & City website is designed with user-friendliness in mind. The interface is visually appealing and easy to navigate. Categories and subcategories are clearly labeled, allowing users to find products effortlessly. The checkout process is straightforward, and the website ensures secure payment transactions, instilling confidence in customers.

Returns and Exchanges:

In the rare event of the need for returns or exchanges, Earth & City maintains a fair and efficient policy. Customers can initiate the process through the website's dedicated return portal or by contacting customer support directly. It is important to note that perishable items may have different return policies for health and safety reasons.

Promotions and Discounts:

Earth & City periodically offers promotions and discounts on select products. These deals provide customers with an opportunity to save on their favorite organic and sustainable items. The website prominently displays ongoing promotions and discount codes, making it easy for shoppers to take advantage of these offers.


Earth & City has established a strong reputation for its commitment to sustainability, organic products, and community involvement. The store has garnered positive reviews and testimonials from satisfied customers, further solidifying its reputation as a trustworthy source for ethically sourced goods.

Payment Options:

Earth & City offers a variety of payment options to accommodate different customer preferences. Customers can securely complete their purchases using major credit cards, PayPal, or other popular online payment platforms. The website's secure payment gateway ensures the protection of customer financial information.

Loyalty Programs:

Earth & City values its loyal customers and rewards them through a loyalty program. By signing up for an account, shoppers can earn points with every purchase, which can later be redeemed for discounts or exclusive perks. This program encourages customer loyalty and offers additional value for frequent shoppers.

Customer Reviews:

The Earth & City website features a section dedicated to customer reviews. Verified buyers can share their thoughts and experiences with specific products, allowing other customers to make informed decisions. The transparency and authenticity of these reviews contribute to the overall trustworthiness of the brand.

Community Involvement:

Earth & City strongly believes in giving back to the community. They actively engage with local farmers, producers, and organizations that share their values. By supporting local businesses and conducting outreach programs, Earth & City plays an active role in promoting sustainability and community development.

Shipping and Costs:

Earth & City provides reliable and secure shipping services, ensuring that products reach customers in a timely manner. The website offers various shipping options, including standard and expedited delivery, with corresponding costs displayed during the checkout process. Earth & City strives to keep shipping costs competitive while maintaining efficient and reliable service.

In conclusion, Earth & City is a reputable online store that offers a wide range of organic, sustainable, and high-quality products. With excellent customer service, a user-friendly website, and a strong commitment to ethics and community involvement, Earth & City has built a loyal customer base. While the pricing may be higher than conventional alternatives, the value for money lies in supporting sustainable practices and promoting a healthier planet. Through their dedication to quality, transparency, and customer satisfaction, Earth & City has become a trusted source for conscious consumers.