Earthshoes User Reviews

Introduction

Earthshoes.com is a popular online store that specializes in selling comfortable and sustainable footwear. The company is known for its commitment to eco-friendliness, and many of its products are made from recycled materials. With a wide range of products available for men and women, Earthshoes.com caters to a diverse audience of customers.

Pros and Cons

Pros: - Earthshoes.com offers a generous return policy, allowing customers to return products within 90 days of purchase. - The company's products are eco-friendly and made from sustainable materials. - Earthshoes.com offers a wide range of products for men and women. - The website is easy to navigate and has a user-friendly interface. Cons: - Some customers have reported issues with the quality of the products. - Earthshoes.com's prices are higher than those of some other online shoe stores.

User Experience

Overall, Earthshoes.com offers a positive user experience. The website is easy to navigate, and products are presented in an organized and visually appealing way. Customers can filter products by gender, color, and size, making it easy to find what they need. The checkout process is simple, and customers can create an account to save their payment and shipping information for future purchases.

Pricing and Value for Money

Earthshoes.com's pricing is on the higher side compared to other online shoe stores. However, customers may be willing to pay more for the company's sustainable and eco-friendly products. In terms of value for money, Earthshoes.com's products are generally high quality and long-lasting, which may justify the higher price point for some shoppers.

Alternatives

Some alternatives to Earthshoes.com include Zappos, DSW, and Nordstrom. These online stores offer a wide range of shoes for men and women at varying price points.

Customer Service

Earthshoes.com offers excellent customer service, with a helpful and responsive support team. Customers can contact the company via phone, email, or live chat to receive assistance with their purchases. The company also provides a comprehensive FAQ section on its website to answer common questions.

Product Quality and Selection

Earthshoes.com's products are generally high quality, with a focus on sustainable and eco-friendly materials. The company offers a wide range of shoes for men and women, including sandals, boots, and sneakers. Customers can also purchase accessories such as socks and insoles.

Website Usability

Earthshoes.com's website is easy to use and navigate, with a simple and visually appealing design. The site's search function is intuitive, making it easy for customers to find the products they need. The checkout process is also quick and straightforward.

Returns and Exchanges

Earthshoes.com offers a generous return policy, allowing customers to return products within 90 days of purchase. The company provides a prepaid shipping label for returns, but customers are responsible for the cost of shipping for exchanges.

Promotions and Discounts

Earthshoes.com occasionally offers promotions and discounts to customers, such as free shipping or a percentage off their purchase. Customers can sign up for the company's email list to receive updates on these deals.

Reputation

Overall, Earthshoes.com has a positive reputation among customers. The company's focus on sustainability and eco-friendliness is highly valued by many shoppers, and the company is known for its high-quality products and excellent customer service.

Payment Options

Earthshoes.com accepts a range of payment options, including major credit cards and PayPal. Customers can save their payment information for future purchases by creating an account on the website.

Loyalty Programs

Currently, Earthshoes.com does not offer a loyalty program for customers.

Customer Reviews

Many customers have left positive reviews for Earthshoes.com, praising the company's high-quality products and excellent customer service. However, some reviews indicate issues with product quality.

Community Involvement

Earthshoes.com is committed to sustainability and eco-friendliness, and the company is involved in various initiatives to promote these values. For example, the company partners with 1% for the Planet, a nonprofit organization that supports environmental causes.

Shipping and Costs

Earthshoes.com offers free standard shipping on orders over $75 within the United States. The company also offers expedited shipping options for an additional fee. International shipping is available, but customers are responsible for any duties or taxes levied by their home country.