Eastessence User Reviews

Introduction

Eastessence.com is an online store that specializes in modest clothing options for women, men, and kids. The company was founded in 2007 with the mission to provide high-quality, affordable clothing options that adhere to certain religious and cultural dress codes. They ship worldwide and offer a vast selection of traditional, contemporary, and fusion styles.

Pros and Cons

Pros:

• A vast selection of modest clothing options for men, women, and kids
• Reasonable prices and frequent promotions
• Excellent customer service
• Worldwide shipping
• Free shipping on orders over $150 in the US
• Easy-to-use website

Cons:

• Some of the clothing may not be as high-quality as expected
• Not as trendy as some other clothing stores
• Limited options for plus-size clothing

User Experience

Eastessence.com offers a user-friendly website that is easy to navigate. The homepage features various categories, and users can easily search for desired products. Product descriptions are informative, and customers can view multiple images of each product.

Pricing and Value for Money

Eastessence.com offers reasonable prices compared to other modest clothing stores. Prices vary according to the product, but the average cost of a modest dress is around $40. The company also offers frequent promotions and discounts, making their clothing even more affordable.

Alternatives

There are several other online modest clothing stores, such as Modanisa, The HIjabeaze, Riva Fashion, and Shukr. However, Eastessence.com offers a more extensive selection of modest clothing options at more reasonable prices.

Customer Service

Eastessence.com offers excellent customer service. Their customer service team is knowledgeable, helpful, and responsive. Customers can contact them via email or phone for any queries or assistance.

Product Quality and Selection

Eastessence.com offers a vast selection of modest clothing options for men, women, and kids. Their products range from traditional to contemporary and fusion styles. However, the quality of some clothing may not be as high as expected. It is essential to read product descriptions and reviews before making a purchase.

Website Usability

Eastessence.com offers a user-friendly website that is easy to navigate. The homepage features a search bar, product categories, and several filters. The product pages offer multiple images, detailed product descriptions, and reviews from other customers.

Returns and Exchanges

Eastessence.com offers a free return and exchange policy for all products within 30 days of purchase. Customers can contact the customer service team for assistance in returning or exchanging a product.

Promotions and Discounts

Eastessence.com offers frequent promotions and discounts on their clothing. Customers can sign up for their newsletter to receive updates on new products and promotions.

Reputation

Eastessence.com has been in business since 2007 and has established a positive reputation for its high-quality, affordable modest clothing options. They have a strong presence on social media, and their customers have rated them highly on various review sites.

Payment Options

Eastessence.com offers several payment options, including credit/debit cards, PayPal, and Amazon pay.

Loyalty Programs

Eastessence.com does not offer a loyalty program.

Customer Reviews

Eastessence.com features customer reviews on each product page. Customers can leave reviews and rate products, which can help others make informed purchasing decisions.

Community Involvement

Eastessence.com supports various charities and organizations, including ICNA Relief USA, Hello Hijab, and Rahma Relief Foundation.

Shipping and Costs

Eastessence.com ships worldwide, and shipping costs vary according to location and the weight of the order. Orders over $150 in the US are eligible for free shipping. The company also offers express shipping for an additional charge. Orders are usually processed within 1-3 business days.