Users Voice for Eastessence

85% users rated Terrible
4% users rated Poor
0% users rated Average
3% users rated Very Good
9% users rated Excellent
Pie Chart Review Representation for Eastessence
Eastessence Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 27 Jan 2019

Last updated by on 08 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Jul 2022 2 1.9 4.4 1.8 4.5 4.8
Aug 2022 5 5 4.2 2.2 4.3 4.8
Sep 2022 5 5 4.5 2.3 4.8 4.5
Oct 2022 5 5 4 3.6 4.2 4.7
Mar 2023 1 1 4.2 5 3.9 4.5
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Detailed Eastessence Review by

Introduction

Eastessence.com is an online store that specializes in modest clothing options for women, men, and kids. The company was founded in 2007 with the mission to provide high-quality, affordable clothing options that adhere to certain religious and cultural dress codes. They ship worldwide and offer a vast selection of traditional, contemporary, and fusion styles.

Pros and Cons

Pros:
  • A vast selection of modest clothing options for men, women, and kids
  • Reasonable prices and frequent promotions
  • Excellent customer service
  • Worldwide shipping
  • Free shipping on orders over $150 in the US
  • Easy-to-use website
Cons:
  • Some of the clothing may not be as high-quality as expected
  • Not as trendy as some other clothing stores
  • Limited options for plus-size clothing

User Experience

Eastessence.com offers a user-friendly website that is easy to navigate. The homepage features various categories, and users can easily search for desired products. Product descriptions are informative, and customers can view multiple images of each product.

Pricing and Value for Money

Eastessence.com offers reasonable prices compared to other modest clothing stores. Prices vary according to the product, but the average cost of a modest dress is around $40. The company also offers frequent promotions and discounts, making their clothing even more affordable.

Alternatives

There are several other online modest clothing stores, such as Modanisa, The HIjabeaze, Riva Fashion, and Shukr. However, Eastessence.com offers a more extensive selection of modest clothing options at more reasonable prices.

Customer Service

Eastessence.com offers excellent customer service. Their customer service team is knowledgeable, helpful, and responsive. Customers can contact them via email or phone for any queries or assistance.

Product Quality and Selection

Eastessence.com offers a vast selection of modest clothing options for men, women, and kids. Their products range from traditional to contemporary and fusion styles. However, the quality of some clothing may not be as high as expected. It is essential to read product descriptions and reviews before making a purchase.

Website Usability

Eastessence.com offers a user-friendly website that is easy to navigate. The homepage features a search bar, product categories, and several filters. The product pages offer multiple images, detailed product descriptions, and reviews from other customers.

Returns and Exchanges

Eastessence.com offers a free return and exchange policy for all products within 30 days of purchase. Customers can contact the customer service team for assistance in returning or exchanging a product.

Promotions and Discounts

Eastessence.com offers frequent promotions and discounts on their clothing. Customers can sign up for their newsletter to receive updates on new products and promotions.

Reputation

Eastessence.com has been in business since 2007 and has established a positive reputation for its high-quality, affordable modest clothing options. They have a strong presence on social media, and their customers have rated them highly on various review sites.

Payment Options

Eastessence.com offers several payment options, including credit/debit cards, PayPal, and Amazon pay.

Loyalty Programs

Eastessence.com does not offer a loyalty program.

Customer Reviews

Eastessence.com features customer reviews on each product page. Customers can leave reviews and rate products, which can help others make informed purchasing decisions.

Community Involvement

Eastessence.com supports various charities and organizations, including ICNA Relief USA, Hello Hijab, and Rahma Relief Foundation.

Shipping and Costs

Eastessence.com ships worldwide, and shipping costs vary according to location and the weight of the order. Orders over $150 in the US are eligible for free shipping. The company also offers express shipping for an additional charge. Orders are usually processed within 1-3 business days.

Eastessence Recent User Reviews

User Rating

👤

Reviewer Name: Kay Mynard

Review Submission Date: 2022-06-25

Review Title: Love Eastessence !
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Review Description: I have ordered many times from Eastessence. So many dresses to chose from and my overall experience has always be fine. Most of my clothing is from Eastessence. Majority of the time the dresses are true to size too. Love the fact you can customise dress size.

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Reviewer Name: H B

Review Submission Date: 2022-06-17

Review Title: Pictures are better than actual…
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Review Description: Pictures are better than actual products. They appear under high quality but in reality lowest quality ever. It’s dropped ship from India and they will not refund shipping. So they don’t want to lose anything, customer has to lose because they mislead.

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Reviewer Name: Rima Khanom

Review Submission Date: 2022-06-16

Review Title: WORST COMPANY TO PURCHASE FROM
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Review Description: WORST COMPANY TO PURCHASE FROM. Bought one item and the material was horrible, also the clothing smelled really bad when I got it. Its a scam. They charge an extra 4.99 for a diffferent size yet I'm sure there was no adjust made and they wont refund you the entire payment you made when you first placed the order. Shouldve known this website was shady just by them always having a "sale".

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Reviewer Name: Aaisha Quiana Mobley Williams

Review Submission Date: 2022-05-12

Review Title: Updated Review of Eastessence.com
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Review Description: So I was only given a refund for an item I never received because I opened a dispute with my debit card company. Thank God I found a better modest clothing company called Alhannah! :)

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Reviewer Name: Eowyn B Jamison

Review Submission Date: 2021-11-23

Review Title: LIARS
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Review Description: LIARS! CHEATS! CON-ARTISTS!They outright lie about sizes, colors, shipping times. You have Repeatedly, then you have to fight with them for each and every dollar you want refunded. Then they refuse to refund the shipping you paid for the faulty unwanted item in the first place.

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Reviewer Name: Eowyn B Jamison

Review Submission Date: 2021-11-23

Review Title: LIARS
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Review Description: LIARS! CHEATS! CON-ARTISTS!zero stars! They outright lie about sizes, colors, shipping times. Repeatedly! then you have to fight with them for each and every dollar you want refunded. Then they refuse to refund the shipping you paid for the faulty unwanted item in the first place.

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Reviewer Name: Catherine

Review Submission Date: 2021-08-03

Review Title: If I could give no stars I would ............... Today I received my shipment order…Today I received my shipment order…!!!!!!!!!!!!!!. I would strongly suggest anyone who's thinking about buying anyt
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Review Description: If I could give no stars I would ............... Today I received my shipment order…Today I received my shipment order…!!!!!!!!!!!!!!. I would strongly suggest anyone who's thinking about buying anything from this company should look for an alternative The first order took forever to get here,Wrong sizes, Cheap Fabric, Run from this place i wanted to return it back to the i contacted the company via this help which is?¹??³? two5four four i reach out the company customer service and i got my penny back

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Reviewer Name: Pamela

Review Submission Date: 2021-07-17

Review Title: They will not answer their phone or…
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Review Description: They will not answer their phone or repeated emails about returns.

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Reviewer Name: Pamela

Review Submission Date: 2021-07-17

Review Title: They will not answer their phone or…
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Review Description: They will not answer their phone or repeated emails about returns.

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Reviewer Name: Nora Jakobsen

Review Submission Date: 2021-06-09

Review Title: Not answering when I try to contact…
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Review Description: Not answering when I try to contact them. They have send me many times wrong products.