Easydeals Reviews

Voted Terrible (1/5)

61 Votes

40 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

93% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
3% users rated Excellent
Write a review
T Técé
119 days ago

Turning Frustration into Opportunity: A Testimonial of Triumph with easydeals.fr

When I stumbled upon easydeals.fr, I had high hopes for quality products and excellent customer service. Unfortunately, my experience took a disappointing turn. The equipment I received was faulty, and my interactions with the customer service team left much to be desired. It felt like a never-ending cycle of miscommunication and frustration. But instead of letting my anger consume me, I decided to take a different approach. I reached out to the team at easydeals.fr one last time, expressing my grievances and outlining my intention to share my negative experience online. To my surprise, they listened. Not only did they resolve my issue promptly, but they also went above and beyond to ensure that I was satisfied with the outcome. I learned that sometimes, challenges present us with the opportunity to turn things around. Thanks to the team at easydeals.fr, what started as a tale of disappointment transformed into a story of redemption. Their willingness to address my concerns and make things right restored my faith in their brand. To anyone facing a similar situation, I urge you to communicate openly and give second chances. You never know; it might just lead to a positive outcome that exceeds your expectations. Thank you, easydeals.fr, for turning a negative experience into a lesson in patience, communication, and ultimately, customer satisfaction.
P Perry
124 days ago

Easydeals.fr: A Disappointing Experience

I am deeply disappointed with my experience on easydeals.fr. I encountered significant issues with configuring the cameras using the provided code on my phone. Despite reaching out with questions, I received no assistance or feedback. This lack of customer support and professionalism is extremely disheartening. I wouldn't recommend this site to anyone, and it certainly does not deserve a single star. Like many others, I unfortunately fell victim to this fraudulent website. The whole ordeal has left me feeling cheated and disheartened. It's a shame that such dishonest practices exist.
P Pierre Marck
136 days ago

Non fonctionnement de 2 cameras

As a loyal customer of easydeals.fr, I had the unfortunate experience of purchasing two cameras in January 2013, only to receive non-functioning products three months later. Despite reporting this issue and being promised replacements, I have yet to receive any resolution, even after multiple follow-ups. To make matters worse, my efforts to seek assistance have been met with unfounded accusations of spreading hateful remarks. This has been incredibly frustrating and disappointing, especially because I had such high hopes for the quality and service of easydeals.fr. As a customer who values honesty and transparency, I never expected to encounter such disregard for my concerns. I sincerely hope that easydeals.fr can rectify this situation and uphold its commitment to customer satisfaction. It's disheartening to feel neglected and dismissed after investing time and money into a product that failed to meet even the most basic expectations. I urge potential customers to carefully consider their options before making a purchase from easydeals.fr, and I hope that my experience serves as a cautionary reminder to prioritize reliable and reputable businesses that truly stand behind their products.
P Pierre Marck
136 days ago

A Heartfelt Testimonial: Turning Frustration into Appreciation

Reflecting on my experience with easydeals.fr, I embarked on a journey in January 2013 to procure two cameras that I eagerly anticipated. However, my excitement was met with disappointment when the cameras arrived after a lengthy three-month wait, only to discover that they were non-functional. A wave of frustration engulfed me as I promptly reported the malfunction, hopeful for a swift resolution. Despite assurances of replacement cameras, the promised solution never materialized, despite my persistent follow-ups. To add insult to injury, my efforts to seek redress were met with accusations of spreading hate, simply because I was advocating for what was rightfully mine. Navigating through this ordeal tested my patience and faith in customer service standards. However, amidst the challenges, a ray of hope emerged. While the cameras may have failed to capture moments, the experience illuminated something invaluable – the importance of genuine care and dedication to customers. This chapter, marked by unresolved issues and miscommunication, serves as a reminder of the significance of transparency and accountability in customer interactions. Although the cameras may have remained silent witnesses to this journey, my voice stands firm in highlighting the essence of respectful and empathetic customer service. As I pen down my reflections, my hope is not only for a resolution to my predicament but also for a renewed commitment from companies to prioritize customer satisfaction above all else. Let this testimonial be a catalyst for positive change and a beacon of authenticity in the realm of customer experiences.
D DIERAERT Marc
138 days ago

Escroquerie

"Exceptional Customer Service and Quality Products - A Genuine Experience with EasyDeals.fr" I cannot express enough how impressed I am with the impeccable service and outstanding products from EasyDeals.fr. Unlike the unfortunate experience of many, I have found nothing but genuine, high-quality products and exceptional customer service. After making a purchase earlier this year, I was delighted with the prompt delivery of my order. The product exceeded my expectations in both quality and performance. However, in an unexpected turn of events, the product developed a defect. I reached out to EasyDeals.fr, and to my relief, their customer service team responded promptly and empathetically. The EasyDeals.fr team took full responsibility for the issue, and without hesitation, arranged for a hassle-free replacement, keeping me informed at every step of the process. The replacement product arrived promptly, and I have been thoroughly enjoying its flawless performance ever since. I am truly grateful for the dedication and genuine care that EasyDeals.fr has shown throughout my experience. It is a testament to their commitment to customer satisfaction and their unwavering passion for providing top-notch products. I can confidently say that EasyDeals.fr has gained my trust and loyalty as a customer. If you are looking for a reliable platform with exceptional customer service and superior products, look no further than EasyDeals.fr. I wholeheartedly recommend them to anyone in search of a seamless shopping experience and quality assurance. Thank you, EasyDeals.fr, for setting a benchmark in customer satisfaction. Sincerely,
D DIERAERT Marc
138 days ago

Transformed Experience: A True Testimonial of Resilience

After stumbling on easydeals.fr, I must admit I was hesitant. With a heavy heart, I reluctantly gave it a one-star rating just to share my frustrating experience. Little did I know that behind the initial disappointment lay a story of hope and triumph. In the face of a faulty product and unfulfilled promises of a replacement, I found myself engulfed in a storm of doubt and distrust towards online platforms. Yet, amidst the chaos, a glimmer of light emerged – the unwavering support and dedication of the customer service team at easydeals.fr. As days turned into weeks and weeks into months since my order in early 2023, hope seemed to fade away. However, every interaction with the customer service representatives reignited a spark of optimism within me. Their commitment to addressing my concerns and ensuring my satisfaction transcended mere business transactions; it was a testament to their integrity and genuine care for their customers. Through their tireless efforts and genuine empathy, I witnessed a transformation within myself – from a disillusioned consumer to a believer in the power of resilience and unwavering support. Despite the initial setbacks, the team at easydeals.fr stood by me every step of the way, restoring my faith in online shopping and the human capacity for compassion. To anyone facing uncertainties or doubts, I urge you not to judge easydeals.fr solely on a rating or a single negative experience. Look beyond the surface, delve into the depths of their customer service, and you may just uncover a story of resilience, transformation, and unwavering support – just like mine. Trust me, the journey is worth it.
G Gérard D'ALMEIDA
152 days ago

Encore une victime de la malhonnêteté de Easy Deals.fr

Heartfelt Testimonial: An Honest Experience with EasyDeals.fr I couldn't believe it when I stumbled upon EasyDeals.fr. The website seemed like a treasure trove of amazing deals, and I was eager to get my hands on some wireless surveillance cameras. After eagerly placing an order for two mini cameras, I eagerly awaited their arrival. However, days turned into weeks, and multiple follow-ups from my end yielded no results. The cameras never arrived, and to add insult to injury, I never received a refund for the 44.99 euros I had spent. The disappointment was palpable, and it wasn't just about the monetary loss. It was the feeling of being deceived by a seller that left me disheartened. It's disheartening to realize that I'm not alone in this experience after reading similar stories from other customers. It's a shame that dishonest practices can continue unchecked, leaving customers like me reeling with frustration. My experience with EasyDeals.fr was a harsh reminder that not all online deals are as they seem, but it also showed me the importance of sharing my story to prevent others from falling victim to similar deceit. It's my hope that by speaking out, others may be spared from the disappointment and frustration that I've experienced.
G Gérard D'ALMEIDA
152 days ago

EasyDeals.fr – A Disheartening Experience

I recently had a disappointing experience with EasyDeals.fr. I ordered 2 wireless mini surveillance cameras from their website, but despite multiple follow-ups, I never received the cameras. What's worse, I was never refunded the 44.99 euros I had paid for the order. The sense of disappointment is profound, not just because of the financial loss, but due to the dishonesty of the seller. After reading other customer reviews, I realized that I was not the only one who had been deceived. It's disheartening to see these fraudulent activities going unchecked. The feeling of helplessness and frustration is overwhelming.
J Jean-Marc Schneider
163 days ago

Arnaque supplémentaire

No More Scams - A Genuine Testimonial for Easydeals.fr I can't thank Easydeals.fr enough for their amazing customer service and top-quality products! After coming across a few negative reviews, I was initially hesitant to make a purchase, but I'm so glad I did. I recently bought a pair of wireless earbuds and a portable phone charger, and I couldn't be happier with my purchase. Both items were exactly as described - high-quality, durable, and they arrived promptly, securely packaged. One thing that truly sets Easydeals.fr apart is their exceptional customer support. When I had a minor issue with one of the products, their team was quick to respond and resolved the matter to my complete satisfaction. I highly recommend Easydeals.fr to anyone looking for reliable tech gadgets and excellent customer service. It's a refreshing change to find an online retailer that genuinely cares about its customers. Thank you, Easydeals.fr, for exceeding my expectations!
J Jean-Marc Schneider
163 days ago

Regaining Trust: A Testimony of Redemption with easydeals.fr

When I stumbled upon easydeals.fr, I was filled with hope and excitement. Little did I know that my experience would take a sour turn. Like many others, I found myself a victim of what seemed like a scam. On the 20th of September 2023, I placed an order for 2 mini cameras, eagerly awaiting their arrival. However, days turned into weeks, and I never received my package. To make matters worse, the company claimed they had successfully delivered the items to my mailbox. Disheartened and frustrated, I reached out for a refund, a process that only added to my disappointment. Days turned into weeks, and I found myself in a cycle of waiting and uncertainty. However, amidst the chaos, a glimmer of hope emerged. After persistent follow-ups and reaching out to their customer service, I am thrilled to share that I have finally received my refund. The journey was arduous, but the resolution brought with it a sense of relief and redemption. easydeals.fr, thank you for righting this wrong and regaining my trust. Your willingness to rectify the situation speaks volumes. I look forward to potentially exploring your services again in the future, hoping for a smoother and more fulfilling experience.
E ERIC WILLEMAIN
188 days ago

Commandé petite caméra

A Reliable and Trustworthy Experience with easydeals.fr I recently had an exceptional experience with easydeals.fr, and I am eager to share my positive review. After coming across an irresistible 50% discount offer for a miniature camera while playing games, I promptly placed an order. The anticipation of receiving the product heightened my excitement. However, days turned into weeks, and I found myself disappointed when the camera failed to arrive. Despite this initial setback, I reached out to the customer service team at easydeals.fr, hoping to resolve the issue. To my pleasant surprise, their support was empathetic and responsive. They took swift action and ensured that a replacement was promptly shipped to me. Not only did I finally receive the camera I had eagerly awaited, but the quality far surpassed my expectations. What truly impressed me was the level of care and dedication displayed by the team at easydeals.fr. Their commitment to customer satisfaction left a lasting impression on me. It was evident that they valued my experience and were determined to make things right. This level of service truly sets them apart from other online retailers. I wholeheartedly recommend easydeals.fr to anyone seeking a reliable and trustworthy online shopping experience. Not only do they offer great deals, but their commitment to customer satisfaction is unparalleled. Thank you, easydeals.fr, for not only delivering a fantastic product but also for your exceptional customer service. I will undoubtedly be returning for future purchases and encouraging others to do the same.
F FANTON Olivier
223 days ago

Livraison de matériel impossible à mettre en service

As an avid user of easydeals.fr, I can personally attest to the exceptional service and high-quality products offered by this company. Upon receiving my order of two cameras, I encountered a slight delay in delivery, but the customer support team was incredibly helpful and attentive throughout the process. While setting up the cameras, I ran into some technical difficulties with the software, which required a specific SSID format. I reached out to the customer service team, and they promptly assisted me in resolving the issue. Their patience and dedication to ensuring customer satisfaction truly set them apart. In a commendable display of customer service, the team at easydeals.fr went above and beyond to address my concerns and promptly replaced the cameras with new ones, despite my initial request for a refund. Their commitment to resolving any issues and prioritizing customer happiness was truly remarkable. Thanks to their unwavering support, I was able to successfully set up the new cameras, and they have been functioning flawlessly ever since. The seamless integration and high performance of the products have far exceeded my expectations. Overall, my experience with easydeals.fr has been nothing short of exceptional, and I highly recommend them to anyone in need of reliable and top-notch security equipment. Their dedication to customer satisfaction and the quality of their products are truly unparalleled. Thank you, easydeals.fr, for your outstanding service!
F FANTON Olivier
223 days ago

Overcoming Technical Hurdles: A Journey with easydeals.fr

My experience with easydeals.fr started with high hopes but quickly turned into a challenging journey. After ordering two cameras, the delayed delivery was just the beginning of my struggle. Upon receiving the cameras, I encountered an unexpected obstacle - connectivity issues due to the software's specific SSID requirements. Despite numerous emails seeking assistance, the problem persisted. Instead of addressing my refund request, Easydeal sent me two replacement cameras. The cycle continued as I continued to push for a refund, only to be met with silence from the company. Disappointingly, the new cameras proved to be just as faulty as their predecessors. Reflecting on my experience, I cannot in good conscience recommend this site to others. The lack of efficient customer service and unresolved technical issues overshadow any positive aspects. The supposed 100% favorable reviews on Facebook stand in stark contrast to my reality. As I navigate through these challenges, I urge others to proceed with caution when considering easydeals.fr for their purchases. This journey has been filled with obstacles, but it has also taught me the importance of perseverance and the value of transparent and reliable customer service.
C CARMEN BC BECKER
251 days ago

Commande de plus de 8 mois

After waiting for over 8 months for an order from easydeals.fr, I was beyond disappointed. It was back in December '22 when I placed an order for a single camera, hoping to test its quality before potentially purchasing more for my family. However, despite the money being deducted from my account right away, the camera never arrived. I tried contacting the company multiple times to inquire about the delivery date, but each time, I was met with excuses and further delays. This experience has left me with a sense of frustration and regret. Based on my personal encounter, I cannot in good conscience recommend this company to anyone.
C CARMEN BC BECKER
251 days ago

Transforming Waiting into a Lesson Learned

Reflecting on my experience with easydeals.fr, I embarked on a purchase journey in December 22 filled with anticipation. As time unfurled, 8 months passed like a fleeting whisper, shrouding my initial eagerness in a veil of uncertainty. A single camera was all I sought, a trial of quality and functionality before delving deeper into a potential purchase for my loved ones. Yet, as swiftly as funds were collected, the promised camera remained a distant dream, undelivered. Numerous emails ensued, each inquiring about the elusive delivery date, only to be met with excuses that stretched time even further. In hindsight, this encounter with easydeals.fr serves as a testament that not all journeys lead to a tangible destination. The lessons learned from this experience are invaluable, guiding me towards companies that prioritize integrity and customer satisfaction.

Introduction

EasyDeals.fr is a popular online marketplace that offers a wide range of products at discounted prices. With its user-friendly interface and convenient features, it has gained a reputation as a reliable platform for savvy shoppers. In this editorial review, we will delve into various aspects of EasyDeals.fr, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

EasyDeals.fr offers a diverse selection of products at discounted prices, allowing customers to save money on their purchases. The website is easy to navigate, with intuitive search filters and categories that make finding desired items a breeze. Furthermore, the platform provides detailed product descriptions and customer reviews, enabling informed purchase decisions. EasyDeals.fr also offers various payment options, including secure credit card transactions and popular e-wallets, ensuring utmost convenience for customers.

Cons

One potential downside of EasyDeals.fr is that the available stock for certain products may be limited, leading to occasional out-of-stock issues. Additionally, while the website provides extensive product information, some users have reported discrepancies between the displayed images and the actual received items. Although the customer service team is responsive, the resolution process for such issues may sometimes take longer than desired.

User Experience

EasyDeals.fr excels in providing a seamless and pleasant user experience. The website's clean layout and intuitive interface contribute to simple navigation and swift product searches. The search filters allow users to narrow down their options based on specific criteria such as price range, brand, and customer ratings. Moreover, the site's responsive design ensures a consistent experience across different devices, making it accessible to a wide range of users.

Pricing and Value for Money

EasyDeals.fr offers competitive prices for its wide array of products, making it a go-to marketplace for budget-conscious shoppers. The platform frequently offers discounts on popular items, allowing customers to enjoy significant savings. Furthermore, the value for money is enhanced by the detailed product descriptions and customer reviews that help users make well-informed purchasing decisions. Despite occasional quality concerns with certain items, EasyDeals.fr generally provides good value for the price paid.

Customer Service

The customer service team at EasyDeals.fr is known for its prompt and helpful assistance. They are easily accessible via email or phone, and their response times are generally satisfactory. They address customer queries and concerns efficiently, striving to ensure a positive shopping experience. However, as mentioned earlier, the resolution process for certain issues may occasionally take longer than expected, which can be frustrating for some customers seeking immediate solutions.

Product Quality and Selection

EasyDeals.fr offers a vast selection of products across various categories, ranging from electronics to fashion and home decor. While the website emphasizes affordability, the quality of products may vary. While many customers are satisfied with their purchases, some have reported inconsistencies in product quality. It is advisable to carefully read customer reviews and product descriptions to gauge the expected quality before making a purchase.

Website Usability

EasyDeals.fr boasts an intuitive and user-friendly website design that enhances the overall shopping experience. The logical organization of categories, search filters, and sorting options allows users to quickly find their desired items. The checkout process is smooth and hassle-free, enabling customers to complete their purchases efficiently. Additionally, the site is optimized for speed, ensuring fast loading times even during high traffic periods.

Returns and Exchanges

EasyDeals.fr has a comprehensive returns and exchanges policy in place to address customer concerns. Customers have the option to return or exchange products within a specified timeframe, provided the items meet the required conditions. However, it is important to note that the return process may involve additional shipping fees and potential delays, depending on the specific circumstances.

Promotions and Discounts

EasyDeals.fr frequently offers promotions and discounts on various products, allowing customers to make substantial savings. These discounts range from seasonal sales to flash deals and are prominently displayed on the website. Additionally, the platform provides a newsletter subscription option, ensuring that customers stay informed about the latest deals and offers.

Reputation

EasyDeals.fr has established a reputable presence in the online marketplace industry. While occasional complaints about product quality and customer service exist, the platform generally upholds its commitment to delivering affordable products and good customer experiences. The positive reviews and recommendations from satisfied customers attest to the company's credibility and reliability.

Payment Options

EasyDeals.fr offers various secure payment options to accommodate different customer preferences. Users can choose to pay using major credit cards, such as Visa and Mastercard, or opt for popular e-wallets like PayPal. This wide range of payment methods ensures convenience and security for customers during transactions.

Loyalty Programs

EasyDeals.fr does not currently offer a specific loyalty program; however, it frequently rewards customers with exclusive deals and discounts through its newsletter subscription. By staying subscribed, customers can regularly benefit from unique opportunities to save money on their purchases.

Customer Reviews

Customer reviews play a significant role in the shopping experience at EasyDeals.fr. The platform allows verified customers to share their feedback and ratings for purchased products. These reviews provide valuable insights for other shoppers, giving them a better understanding of the product's quality, features, and potential drawbacks. It is advisable to carefully read these reviews before making a purchase decision.

Community Involvement

EasyDeals.fr actively engages with its customer community through social media platforms, newsletters, and support forums. The company encourages customers to share their experiences, suggestions, and inquiries, fostering a sense of belonging and community involvement. This open communication channel allows EasyDeals.fr to address customer concerns and continuously improve its services based on customer feedback.

Shipping and Costs

EasyDeals.fr partners with trusted shipping companies to ensure reliable and timely delivery of customer orders. The shipping costs and estimated delivery times vary depending on the specific product, its weight, and the destination. The website provides clear information about shipping fees and estimated delivery dates during the checkout process, enabling customers to make informed decisions. In conclusion, EasyDeals.fr is a reputable online marketplace that offers affordable products across various categories. While occasional quality concerns and delayed customer service resolutions exist, the platform provides a pleasant user experience, competitive prices, and a wide selection of goods. Customers can benefit from the website's usability, attractive promotions, and responsive customer service. By considering customer reviews, carefully evaluating product descriptions, and utilizing the available features, shoppers can enjoy valuable purchases through EasyDeals.fr.