Easylunettes User Reviews

Introduction

Easylunettes.fr is a French online store that offers a wide range of affordable, stylish and quality eye wear products. The website was launched in 2011 and has since then expanded its products and services to include contact lenses, sunglasses, blue light blocking glasses, prescription glasses, and reading glasses. Easylunettes.fr is committed to providing customers with top-quality products, efficient and fast shipping, and excellent customer service.

Pros and Cons

Pros:

• Wide range of affordable eye wear products
• Quality and stylish frames from top brands
• Efficient and fast delivery service
• Excellent and responsive customer service

Cons:

• No free shipping for purchases below €69
• No virtual try-on feature
• Limited options for personalized prescription glasses

User Experience

Easylunettes.fr has a user-friendly website that is easy to navigate. The website is organized into different categories such as women's glasses, men's glasses, sun glasses, contact lenses, and reading glasses to help customers find products quickly. Customers can filter their searches based on factors such as frame shape, material, brand and price. The website has a responsive design that makes it easy to use on desktop, tablet or mobile devices.

Pricing and Value for Money

Easylunettes.fr offers competitive prices on its products. Customers can find quality glasses and lenses at affordable prices, while also enjoying additional discounts and promotions. Easylunettes.fr also offers a price match guarantee, where customers who find a lower price on the same product can request a price match.

Alternatives

Some alternative online eye wear stores in France are:

• Happyview.fr
• Lunettes-de-soleil.fr
• Smartbuyglasses.fr

Customer Service

Easylunettes.fr has a responsive and efficient customer service team that is ready to assist customers with queries and concerns. Customers can contact the customer service team through email, live chat, or phone. The website also has a detailed FAQ section that provides solutions to common issues.

Product Quality and Selection

Easylunettes.fr offers a wide range of quality and stylish glasses and lenses from top brands such as Ray-Ban, Oakley, Tom Ford, and Gucci. Products are available in different materials, shapes, and sizes to cater to different customer needs. Easylunettes.fr also offers prescription glasses that are made by qualified opticians in France.

Website Usability

Easylunettes.fr has a clean, organized and user-friendly website that is easy to navigate. The website is available in French and English, and customers can switch between the languages with ease. The website has a responsive design that makes it accessible on different devices.

Returns and Exchanges

Easylunettes.fr has a straightforward and user-friendly returns policy. Customers can return products within 30 days of purchase, provided that the products are in their original condition, packaging, and accompanied by a return form.

Promotions and Discounts

Easylunettes.fr offers various promotions and discounts throughout the year, such as seasonal sales, clearance sales, and special deals for new customers. Customers can also sign up for the email newsletter to receive exclusive discounts and promotions.

Reputation

Easylunettes.fr has an excellent reputation for providing quality products and efficient services to customers. The website has received many positive reviews and ratings from customers on platforms such as Trustpilot, Google Reviews, and Facebook.

Payment Options

Easylunettes.fr accepts various payment methods such as credit cards, PayPal, and Klarna. Customers can choose their preferred payment method during checkout.

Loyalty Programs

Easylunettes.fr does not offer a loyalty program at the moment, but customers can enjoy discounts and promotions through the email newsletter and social media channels.

Customer Reviews

Customer reviews of Easylunettes.fr are generally positive, with customers praising the quality of products, efficient shipping, and excellent customer service. Customers have also appreciated the competitive pricing and the wide range of products available.

Community Involvement

Easylunettes.fr is involved in various charitable and social initiatives to give back to the community. The website has partnered with different organizations such as Restos du Coeur and UNICEF to support social causes.

Shipping and Costs

Easylunettes.fr offers efficient and fast shipping to customers in France and other countries. Shipping costs are based on the destination, with free shipping available for purchases over €69. Customers can track their shipments through the website.