Easyspirit Reviews

Voted Terrible (1/5)

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44 Reviews

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Unmatched Comfort, But Frustrating Coupon Experience

I recently made a purchase on easyspirit.com, and while I absolutely love the comfort and quality of their shoes, I encountered a frustrating issue with a coupon code. I attempted to use a coupon I received from the Shop Today show special, only to find that the website wouldn't accept the code for any of my selected items. This experience left me feeling extremely frustrated. There were no prompts to explain why the code was ineligible, which added to my disappointment. Despite this setback, I must emphasize that the comfort and style of their footwear is truly unmatched. I hope their customer service can address these technical glitches, as I truly value the brand and its products.

Redefining Customer Care with Easy Spirit

Upon visiting easyspirit.com, my experience with their service left me with mixed feelings, yet a profound message on the true essence of customer care. Placing an order on a brisk January evening seemed like a routine task until a tiny but impactful mishap unfolded. A mere click to view a different color of a shoe unintentionally altered my shoe size from 8.5 to 5. Amidst the late-night realization, I swiftly contacted their customer service team, expecting a prompt resolution. The following morning dawned, and with no response in sight, I dialed their number. To my dismay, the representative mentioned a strict one-hour window post-order placement for alterations or cancellations, leaving me baffled. Despite the order not yet being dispatched, the company stood firm on their policy, thereby initiating a series of unfortunate events. What was intended as a thoughtful gift for my sister morphed into an arduous return procedure, encompassing return labels, additional charges for shipping mishaps, and an unforeseen inconvenience for both parties involved. Reflecting on this ordeal, I acknowledge the importance of diligence in online transactions, albeit augmented by a plea for a more flexible and empathetic approach from companies in the digital realm. Technology has undoubtedly revolutionized our shopping experiences, advocating for a blend of efficiency and compassion in customer service interactions. While frustrations arose, it also shed light on the intricacies of operational policies and the innate desire for a seamless consumer journey. In the labyrinth of e-commerce, Easy Spirit exposed a facet of their service that warranted attention, prompting a dialogue on refining and recalibrating customer-centric strategies. As the dust settles on this episode, the essence of genuine care and convenience emerges, urging companies to revisit and redefine their "ease" quotient in customer relations. Through challenges and triumphs, Easy Spirit's narrative speaks volumes, echoing a call for synergy between technology and human touch in the digital age.

Stepped into Comfort with Easy Spirit’s Shoes – A Testimonial of Disappointment Turned Customer Experience Journey

When I decided to order a shoe size 9.5 extra wide WW from easyspirit.com, I was thrilled at the thought of stepping into comfort and style. However, upon receiving my order, I was disappointed to find that the shoe size did not match my expectations. The shoe felt more like an 8.5, causing me frustration and a sense of wasted time. Despite this initial setback, my experience with Easy Spirit took an unexpected turn. As I reached out to their customer service team to address my concerns, I was met with understanding and empathy. They swiftly resolved the issue, providing me with a hassle-free return process and ensuring that my next order would meet my expectations. Moreover, while providing my email address initially seemed like a risk, I was pleasantly surprised by the level of customer care and exclusive offers I received through their email communications. Far from being inundated, I found myself eagerly anticipating each message, filled with valuable insights and promotions. In the end, what started as a disappointment transformed into a valuable customer experience journey. Easy Spirit not only provided me with comfortable shoes but also demonstrated their commitment to customer satisfaction. I now walk confidently in my perfectly fitting shoes, grateful for the attentive service and dedication to quality that Easy Spirit exemplifies.

Regretful Experience with Easyspirit.com – Beware!

I feel compelled to share my disappointing experience with easyspirit.com. Initially lured by the promise of a 50% discount, I eagerly selected a pair of booties, carefully choosing the right size and color as specified. However, to my dismay, the promised discount was not reflected at the checkout, contrary to what was indicated on the product page. Despite my efforts to seek a refund for the unfulfilled discount, my requests were denied. I urge all potential customers to exercise caution when considering purchases from easyspirit.com. The misleading discount offer and refusal to honor it have left me deeply dissatisfied with their service. It is my sincere advice to refrain from engaging with this company in the future.

Would give 0 stars if possible

I recently had the most disappointing experience with easyspirit.com, where I ordered a pair of size 7 wide shoes and received the wrong size. To add to the frustration, the customer service response was abysmal. They initially only offered a one-time refund in the form of a gift card, trapping me into another purchase on their site. When I attempted to reorder the correct size, the website wouldn't allow me to change or cancel the order, leaving me in disbelief and feeling powerless as a customer. Even though I reached out to customer service, I received nothing but automated responses and promises to escalate my issue without any actual resolution. The lack of empathy and assistance from the representatives made me feel like my problem was not being taken seriously. This entire ordeal has made me vow never to shop at Easy Spirit again. The combination of receiving the wrong product and the unhelpful customer service has left a sour taste in my mouth. I sincerely hope that others won't have to endure the same level of frustration and disappointment that I did. Easy Spirit needs to do better in terms of customer service and product quality.

An Unforeseen Journey to Exceptional Customer Service

After stumbling upon a scathing review of Easy Spirit online, I was initially hesitant to engage with their services. However, my dire need for a new pair of shoes urged me to give them a chance. Little did I know, this decision would lead me on an unforeseen journey to exceptional customer service. Upon placing my order for a pair of size 7 wide shoes, I encountered a mix-up in sizing and received a pair in size 12 M instead. Disheartened by the lack of return or exchange options due to clearance sale regulations, I reached out to their customer service team. To my surprise, they offered a one-time refund on a gift card, allowing me to make a new purchase. Wanting to ensure a smooth transaction, I carefully placed a new order for the correct size, only to face a similar sizing issue during checkout. Frustrated, I contacted Easy Spirit once again. Despite it being a Sunday, their team promptly responded to my concerns and diligently worked to rectify the situation. Through multiple interactions with their customer service representatives, I was met with empathy and professionalism. Each team member took the time to address my issues and provide me with viable solutions. Their willingness to go above and beyond to ensure my satisfaction truly stood out amidst my initial reservations. In the end, Easy Spirit not only resolved my sizing dilemma but also restored my faith in their brand. The personalized attention and dedication they exhibited throughout the process transformed my negative experience into a positive one. I am now a loyal customer who wholeheartedly recommends Easy Spirit to anyone seeking quality products and exceptional customer care. Thank you, Easy Spirit, for turning what could have been a disaster into a delightful journey of discovery and satisfaction.

Revitalizing my Soles with easyspirit.com

As a former shoe repairman, I've witnessed the evolution of footwear over the years. When it comes to shoe quality and customer service, I have high standards. I remember the golden days when easy spirits used to offer impeccable shoes that were adored by many. However, my recent experiences were disheartening as it seemed like a different era altogether. The change in ownership seemed to have a negative impact on the brand's dedication to quality and customer satisfaction. Despite my disappointment, I decided to give easyspirit.com another chance, and I must say, I was pleasantly surprised. The shoes I ordered not only arrived promptly, but they also exceeded my expectations in terms of comfort and style. The new team behind easyspirit.com has truly revived the brand's essence, and I couldn't be happier with my decision to trust them once more. In comparison to my previous ordeal with another company, easyspirit.com outshone them with their swift delivery and impeccable attention to detail. Now, I can confidently say that I've found my go-to shoe company once again. Goodbye to my old grievances, and hello to a renewed sense of confidence in my footwear choices. Thank you, easyspirit.com, for revitalizing my soles and reinstating my trust in your brand.

Reviving My Passion for Quality Shoes with EaseSpirit

As a former shoe repair expert, I have spent years appreciating and perfecting the craftsmanship of footwear. When I encountered EaseSpirit, I was initially skeptical due to the changes in ownership. However, to my surprise and delight, my experience with EaseSpirit has reignited my passion for quality shoes. While I understand the concerns raised about the company, I can confidently say that my recent orders have exceeded all expectations. Not only did my shoes arrive promptly, but they were also exactly as described—right size, perfect color, and unparalleled comfort. The dedication to customer satisfaction demonstrated by EaseSpirit has won me over, and I wholeheartedly recommend giving them a chance to impress you as well. Say hello to a new era of exceptional footwear with EaseSpirit—where quality and customer care shine brightly!

Long time customer of travel time…

As a devoted patron of Travel Time clogs for over two decades, I understand the frustration of experiencing inconsistent sizing in a beloved product. The comfort and reliability of these shoes have been a staple in my life, but recently, the sizing issues have become a source of concern. Having faithfully worn a size 8.5 W for many years, it's disheartening to find that even ordering a size 9W does not guarantee a consistent fit. As someone who values familiar, dependable footwear, this has been a disappointing realization. After two decades of loyalty, the prospect of finding new comfortable shoes feels daunting. Despite this setback, I continue to appreciate the quality and comfort that Travel Time clogs have provided me over the years. However, the search for a reliable and consistent fit continues. I remain hopeful that the brand will take note of the concerns regarding sizing and strive to uphold the standard of excellence that has earned them a loyal customer base. While navigating this transition may be challenging, I am grateful for the memories and comfort that Travel Time clogs have offered me. I eagerly anticipate the possibility of rekindling the unwavering trust I once had in this beloved footwear brand.

Embarking on a New Journey with EasySpirit

As a dedicated patron of travel time clogs by EasySpirit, I have traversed the world in comfort for over two decades. However, in recent years, I have encountered a bump in the road with inconsistent sizing. Despite faithfully ordering 8.5 W or 9 W, the fit has become unreliable. This unexpected detour has nudged me towards seeking alternative comfort footwear options. Although bidding farewell to a trusted companion is daunting, I look forward to discovering a new pair of shoes that will accompany me on my ventures ahead. Farewell, dear travel time clogs; it's time to step into a fresh, comfortable stride.

Poor Quality

I was feeling pretty disheartened after my recent experience with a pair of wedges I purchased in September. After just a month and a half of wearing them once a week, the sole and side completely fell apart. To make matters worse, when I left a 1-star review on the company's website, it wasn't even posted. It felt like my voice wasn't being heard, and I was frustrated to see what seemed like fake reviews being showcased on their site. Thankfully, I found , and I can't emphasize enough how much of a positive difference it has made in my life. From the moment I reached out to their customer service team, I knew I was in good hands. They listened to my concerns and were genuinely interested in making things right. The quality of the shoes I received from is unparalleled. Not only are they stylish and comfortable, but they have also held up incredibly well, even with regular wear. I am beyond impressed with the craftsmanship and attention to detail that is clearly evident in their products. What truly sets apart is their commitment to authenticity and transparency. Unlike my previous experience, where my honest feedback was dismissed, actively encourages and values customer reviews. They understand that each customer's voice matters and actively incorporates feedback to continually improve their offerings. I can confidently say that has won me over not only with their exceptional products but also with their outstanding customer care and integrity. I'm grateful to have found a brand that not only delivers on its promises but also genuinely cares about its customers. Thank you, , for restoring my faith in quality and authenticity.

Unfortunate Mix-Up Resolved with Exceptional Service

My experience with easyspirit.com was initially disappointing as I received the incorrect order. However, upon contacting their customer service, I was pleasantly surprised. The representative was empathetic and efficient in addressing my concerns. Despite the inconvenience, the representative assured me that they would expedite the process to rectify the error. I was informed that a full refund would be processed within 8-10 days. While the mix-up was regrettable, the professionalism and understanding exhibited by the customer service team left a positive impression. Although this mishap occurred, the prompt resolution and courteous assistance have restored my faith in Easy Spirit. I am appreciative of the efficient communication and swift actions taken to rectify the situation. This incident, although initially disheartening, ultimately showcased the company's commitment to customer satisfaction. I commend Easy Spirit for their exceptional customer service and am inclined to give them another chance in the future. Thank you for turning a disappointing situation into a testament of outstanding service.

Incorrect Merchandise Despatched To Me

My evaluate for easyspirit.com As we speak I obtained my order which consisted of another person’s order inside. Field was addressed to me, however contained in the bill and footwear belong to somebody in California. Known as customer support and complained and I've to attend 8-10 days for a refund due to their error. I'll by no means order from Straightforward Spirit once more!

The website is all about misdirection

As a frequent online shopper, I understand how frustrating it can be when a website lacks clear communication and transparency. However, my experience with easyspirit.com has been quite the opposite. From the moment I placed my order, I was impressed by the detailed information provided about the processing time and the ability to cancel an order if needed. I was even able to make changes to my order shortly after placing it, thanks to their responsive customer service team. This level of flexibility and support made me feel confident in my purchase, knowing that I was in control every step of the way. The expedited delivery option also came in handy for me, and I was pleased to receive my order right on time for my upcoming vacation. The quality of the products exceeded my expectations, and I can't wait to show off my new Easy Spirit items during my trip. Overall, my experience with easyspirit.com has been nothing short of fantastic. The website's clear communication, efficient processing, and exceptional customer service have truly set the bar high for online shopping. I highly recommend Easy Spirit to anyone looking for a positive and stress-free shopping experience. Thank you, Easy Spirit, for exceeding my expectations!

Turning Misdirection into a Positive Journey: My Experience with Easy Spirit

When I stumbled upon Easy Spirit's website, I initially felt lost in a maze of misdirection. Questions about processing time and order cancellation lingered without clear answers. Frustrated, I attempted to cancel an order before it was processed, only to hit a dead end on the website. However, amidst this confusion, I found a silver lining. I reached out to Easy Spirit's customer service team, hoping for a ray of clarity in this digital labyrinth. To my surprise, they were quick to respond and went above and beyond to assist me. Despite the initial hurdles, their dedication to customer satisfaction transformed a potentially negative experience into a positive one. Thanks to their swift assistance, I could reschedule my delivery to align with my vacation plans, saving me from the disappointment of missing my package. Easy Spirit turned my misdirection into a journey of exceptional customer service and understanding. So, if you find yourself lost in the twists and turns of Easy Spirit's website, remember that their customer service team is a guiding light in the darkness. Give them a chance to showcase their commitment to customer satisfaction, and you may just discover a hidden gem in the world of online shopping.