Users Voice for Easyspirit

81% users rated Terrible
7% users rated Poor
0% users rated Average
0% users rated Very Good
12% users rated Excellent
Pie Chart Review Representation for Easyspirit
Easyspirit Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 25 Sep 2019

Last updated by on 11 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Sep 2022 5 4.8 2.2 3.4 2.3 3.8
Oct 2022 1.5 4.3 1.4 1 3.6 4
Nov 2022 5 2.4 1.1 5 5 3.3
Dec 2022 5 5 5 3 1.8 5
Mar 2023 1.3 1.7 1.3 5 5 2.7
Line Chart for Rating of peer stores

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Detailed Easyspirit Review by

Introduction

Easy Spirit is a popular online shoe store that offers a range of comfort footwear for women. The brand focuses on providing comfortable walking shoes with soft, cushioned insoles that can help ease foot pain and fatigue. The website features an extensive collection of shoes, including sandals, sneakers, flats, heels, and boots, all designed to cater to different styles and preferences.

Pros and Cons

Pros:
  • Wide range of footwear options available
  • Focus on comfortable walking shoes
  • Free standard shipping on orders over $45
  • Easy returns and exchanges
Cons:
  • Limited options for men
  • Some shoes can be expensive

User Experience

The Easy Spirit website has a clean, user-friendly interface that makes it easy for customers to navigate and find the shoes they're looking for. The site is well-organized, and customers can filter their search by size, color, style, and price to make the process more efficient. Additionally, the website offers helpful tips on selecting the best shoes for different occasions.

Pricing and Value for Money

Easy Spirit shoes are known for their comfort and quality, but they can also be pricey. However, given the brand's focus on providing shoes that help relieve foot pain and fatigue, many customers feel that the value is worth the price. The website also frequently offers promotions and discounts that can help customers save money.

Alternatives

Some alternative online shoe stores that focus on comfort footwear include Clarks, Naturalizer, and Vionic.

Customer Service

Easy Spirit offers excellent customer service with a helpful and responsive team. The website has a comprehensive FAQ section that addresses common questions and concerns. The company also offers phone and email support for customers who need further assistance.

Product Quality and Selection

Easy Spirit products are known for their high quality and comfort level. The website features a wide selection of shoes in different styles, colors, and sizes, ensuring that customers have plenty of options to choose from.

Website Usability

The Easy Spirit website is well-designed and easy to use. Customers can quickly find what they're looking for, thanks to the intuitive layout, search function, and filters. The website is also responsive, meaning it can be accessed from various devices without difficulty.

Returns and Exchanges

The Easy Spirit website has a straightforward return and exchange policy. Customers can return or exchange items within 30 days of purchase as long as they're in their original condition and packaging.

Promotions and Discounts

The website features various promotions and discounts throughout the year, which customers can take advantage of to save money. For example, customers can sign up for the newsletter to receive exclusive offers and discounts.

Reputation

Easy Spirit is a reputable brand that has been in the comfort footwear business for over 35 years. The brand has received positive reviews from many customers who appreciate the quality and comfort of their products.

Payment Options

Easy Spirit accepts various payment methods, including major credit cards and PayPal.

Loyalty Programs

The website does not feature a loyalty program.

Customer Reviews

The website features customer reviews for each product, allowing new customers to see what others have experienced with the products. The reviews are generally positive, with many customers praising the comfort and quality of the shoes.

Community Involvement

Easy Spirit is involved in various philanthropic efforts, including donating shoes to those in need and supporting breast cancer research.

Shipping and Costs

Easy Spirit offers free standard shipping on orders over $45. Customers can also choose expedited shipping options at an additional cost. The website features an easy-to-use tracking system, allowing customers to track their orders in real-time.

Easyspirit Recent User Reviews

User Rating

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Reviewer Name: Lily

Review Submission Date: 2022-11-28

Review Title: Horrible
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Review Description: Horrible. Poor quality, stiff, and ill fitting. The top of the bootie is so hard that it cuts into my skin when I walk. The reviews on their website are either fake or from ages ago when the quality was better.Avoid!

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Reviewer Name: Cindy

Review Submission Date: 2022-11-15

Review Title: Easy Spirit Deserves A One Half Star
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Review Description: Easy Spirit Deserves A One Half Star Rating Three pairs of shoes took 2 months to be delivered. After about 3 minutes of trying on the 3 pairs of shoes, realizing none fit well, then rushing them back to Fed Ex in a couple of days, I lost $55.00 for restocking fees. Shame on you Easy Spirit!! Your company is surely not in the big league of online shoes. I would Not recommend you at all. Zappos is far, far better on customer service and free returns. Never Again, Easy Spirit!!

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Reviewer Name: Ruth Lewter

Review Submission Date: 2022-11-07

Review Title: Frustrating
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Review Description: I have been buying Easy Spirits for as long as I can remember. Excellent Success and Satisfaction until recently and have always recommended them to others. I currently have 6 pair. Recently the soles have started crumbling and following off, and I agree with another report, that my older ones are holding up much better than my most recent purchases, which at current retail are definitely not cheap! Sad and added to the other challenges of our day, very frustrating and disappointing.

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Reviewer Name: Tanin B.

Review Submission Date: 2022-10-21

Review Title: Be ware of massive junk e-mails--their free ad. activities
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Review Description: If one likes this brand for shoes, one will be better off buying somewhere INDIRECTLY--NEVER to buy directly from them--Not Easy Spirits--but quite relentlessly mean . Else, after placing just one order here, a non-stop trail of their free advertising activities from this very website will bombard one's e-mail non-stop-- with all kinds of junk lists ALL DAY long--[ It is the new version of massive junk mails replaced by the massive amount of junk e-mails from them!!] Of course, one had clicked to stop all these nonsense junk mails--to no avails--

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Reviewer Name: Mazzy Love

Review Submission Date: 2022-09-03

Review Title: Wish I would have read this before
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Review Description: Wish I would have read this before. Spent $90 for nothing. No customer service....China must have bought EasySpirit....

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Reviewer Name: Christi Gorbett

Review Submission Date: 2022-08-25

Review Title: Great Shoes, Terrible Website
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Review Description: I love the shoes but the website is awful. There's no way to reset your password if you forget it and the login via social accounts doesn't work. And if you need help, there's no easy way to get it. Now I remember why I started ordering shoes through Zappos, even though Easy Spirit is my preferred brand.

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Reviewer Name: Lyn Wagner

Review Submission Date: 2022-07-09

Review Title: These shoes are really comfortable!!
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Review Description: These shoes are really comfortable! They are also pretty. The two velcro straps on each shoe make for a perfect fit for each foot. I'd recommend them and would purchase them again. These are the Maison EMOVE Walking Sandal with the floral print. They feel like I'm walking on air.

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Reviewer Name: Margaret Gillmore

Review Submission Date: 2022-06-04

Review Title: Horrible Return Policy
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Review Description: Horrible Return Policy - Sizing of the shoes I chose was 'off' and needed return. Seriously frustrated to learn they only allow 21 days for returns....What a rip off when most all companies typically have a 45-60 day policy. Never again will I buy from Easy Spirit.

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Reviewer Name: Cheryl Nemec

Review Submission Date: 2022-05-15

Review Title: Easy spirit is terrible
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Review Description: Easy spirit is terrible. No response to CUSTOMER service. No refund. No response to complaint board. Never again!

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Reviewer Name: NIKKI

Review Submission Date: 2022-04-22

Review Title: Great shoes. Don’t use website
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Review Description: Great shoes but their website is horrible and horrible customer service. They will not return it or exchange their shoes and if they do you have to go through hoops.