Eatyourwater Reviews

Voted Average (3/5)

760425 Votes

0 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

No ratings for Terrible
No ratings for Poor
No ratings for Average
No ratings for Very Good
No ratings for Excellent
Write a review

Introduction

Eat Your Water is an Australian-based online retailer that offers a wide range of sustainable and eco-friendly products for active individuals. The company's primary focus is on providing innovative and functional gear that allows people to stay hydrated during outdoor activities while minimizing their impact on the environment. From reusable water bottles to eco-friendly apparel, Eat Your Water aims to offer high-quality products that promote a healthy lifestyle and a sustainable future.

Pros and Cons

  • Pros:
  • Wide selection of sustainable products
  • Focus on environmentally-friendly materials
  • Functional and innovative designs
  • High-quality and durable products
  • Easy-to-navigate website
  • Responsive customer service
  • Engages in community involvement
  • Reasonable pricing
  • Cons:
  • Limited product variety
  • No physical stores
  • Shipping costs may be high for some regions

User Experience

The user experience on the Eat Your Water website is consistently positive. The website has a clean and modern design, making it easy for customers to browse through various product categories and find what they need. The images and descriptions of products are clear and informative, providing users with a good understanding of each item. The checkout process is also smooth and hassle-free, ensuring a seamless shopping experience.

Pricing and Value for Money

Eat Your Water offers products at competitive prices, considering their emphasis on sustainable and eco-friendly materials. While some items may appear slightly higher in price compared to conventional alternatives, the value for money lies in the durability and long-term sustainability offered by the products. Customers can feel confident that their purchase is not only beneficial for them but also for the environment.

Alternatives

While Eat Your Water specializes in sustainable products, there are alternative brands in the market that offer similar environmentally-friendly gear. Some notable alternatives include Patagonia, Tentree, and United By Blue. These brands also focus on sustainability and provide a range of products suited for outdoor activities and everyday use.

Customer Service

Eat Your Water provides excellent customer service, with a responsive and knowledgeable support team. They promptly address customer queries, assist with order-related issues, and ensure customer satisfaction. The website also provides detailed information about their return and exchange policies, making it easy for customers to understand and utilize these services if needed.

Product Quality and Selection

The products offered by Eat Your Water are of exceptional quality. Each item is thoroughly vetted to ensure it meets the company's sustainability standards. Whether it's reusable water bottles made from stainless steel, eco-friendly activewear, or biodegradable accessories, customers can trust that the products they purchase are durable, practical, and environmentally responsible. While the product selection is not as extensive as some larger retailers, Eat Your Water focuses on offering a curated collection of high-quality sustainable items.

Website Usability

The Eat Your Water website is user-friendly and easy to navigate. The website's design allows customers to quickly find the products they're looking for, with intuitive menus and clear category filters. The search function is efficient, and the product pages provide all necessary information, including detailed descriptions, specifications, and customer reviews. Overall, the website's usability enhances the shopping experience and ensures a streamlined process.

Returns and Exchanges

Eat Your Water has a customer-friendly returns and exchanges policy. If customers are unsatisfied with their purchase or require a different size, they can easily initiate a return or exchange process. The website provides clear instructions on how to proceed, and the support team is readily available to assist with any inquiries or concerns.

Promotions and Discounts

Eat Your Water occasionally offers promotions and discounts to customers, which are often advertised on their website or through their social media channels. These promotions can provide opportunities for customers to save on their purchases and make their sustainable choices more affordable.

Reputation

Eat Your Water has established a positive reputation within the sustainable and outdoor gear communities. The company is known for its commitment to sustainability, transparency, and quality. Customers trust Eat Your Water to deliver reliable and eco-friendly products that align with their values.

Payment Options

Eat Your Water offers a range of payment options, including major credit cards (Visa and Mastercard), PayPal, and direct bank transfers. These payment methods provide customers with flexibility and security when making online purchases.

Loyalty Programs

Eat Your Water does not currently have a formal loyalty program in place. However, they occasionally offer exclusive discounts or benefits to their newsletter subscribers and social media followers, rewarding customer loyalty.

Customer Reviews

Customer reviews play a crucial role in helping potential buyers make informed decisions. Eat Your Water provides a platform for customers to leave reviews on the website, allowing others to read about their experiences with specific products. This transparency encourages trust and builds confidence in the brand.

Community Involvement

Eat Your Water actively engages in community involvement by supporting various environmental initiatives and organizations. The company regularly donates a percentage of their profits to causes focused on preserving nature and promoting sustainability. This demonstrates their commitment to making a positive impact beyond their business operations.

Shipping and Costs

Eat Your Water ships orders within Australia and internationally, with shipping costs varying depending on the destination and order size. Customers can view the shipping options and costs during the checkout process before finalizing their purchase. While shipping costs may be higher for international orders or remote regions, Eat Your Water takes care to ensure orders are packaged securely and delivered promptly.