Users Voice for Echt

16% users rated Terrible
3% users rated Poor
3% users rated Average
3% users rated Very Good
74% users rated Excellent
Pie Chart Review Representation for Echt
Echt Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.4 4.4 4.8 3.9 4.5
Oct 2022 3 4.4 4.6 4.2 4.7 4
Nov 2022 2.6 2.7 4.2 3.9 3.8 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 3 4.6 3.6 3.1 4.2 4.1
Line Chart for Rating of peer stores

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Detailed Echt Review by

Introduction

Echt is a leading online store that specializes in gym and fitness wear for both men and women. The Australian-based company has been in operation for several years, supplying high-quality workout clothing to fitness enthusiasts worldwide. With a vast range of stylish and functional gym wear, Echt has become a popular choice for customers searching for top-quality, budget-friendly fitness gear.

Pros and Cons

Pros:
  • Wide range of gym and fitness wear for both men and women
  • High-quality clothes made from durable, breathable materials
  • Fast and efficient shipping options
  • Excellent customer service
  • Multiple payment options
Cons:
  • Can be quite pricey compared to other competitors
  • Limited color options for some products

User Experience

Navigating the Echt website is straightforward, with all products neatly categorized and easy to locate. The site has a modern, minimalist design that is both visually-pleasing and easy on the eyes. The website is optimized for mobile devices, making online shopping a breeze from any device. Echt’s customer service is also exceptional, with friendly and knowledgeable staffs always available to assist customers in filling orders and answering queries.

Pricing and Value for Money

Echt's pricing can be quite high, with some products costing more than their counterparts from other brands. However, the products are made from high-quality materials and are designed to last, offering excellent value for money. Echt also frequently runs sales and discount promotions, making the products more affordable for all customers.

Alternatives

There are several alternatives to Echt, with some brands offering similar gym wear products. Some of the most notable alternatives include:
  • Gymshark
  • Lululemon
  • Adidas
  • Under Armour

Customer Service

Echt has a reputation for excellent customer service, with friendly, knowledgeable staff always willing to help customers. The company's website includes a detailed FAQ section that provides answers to the most frequently asked questions. Customers can also reach Echt's customer service team via email, phone, or social media, and they typically respond promptly to inquiries.

Product Quality and Selection

Echt's products are made from high-quality materials that are designed to last. The gym wear range includes leggings, sports bras, shorts, t-shirts, and hoodies, among others. The products are available in various colors and sizes, ensuring that there is something for everyone.

Website Usability

The Echt website is well-designed and visually-pleasing, with all products neatly categorized for easy navigation. The site is also optimized for mobile devices, making online shopping a breeze from any device. The checkout process is also seamless, with multiple payment and shipping options to choose from.

Returns and Exchanges

Echt offers a hassle-free returns and exchange policy, enabling customers to return products they are not satisfied with. Customers have up to 30 days to initiate a return, and Echt will either exchange the product or issue a refund.

Promotions and Discounts

Echt frequently runs sales, promotions, and discounts, making their products more affordable for all customers. Customers can access the latest promotions and discounts by subscribing to the company's newsletter, following them on social media, or regularly checking their website.

Reputation

Echt has an excellent reputation for providing high-quality gym wear products to fitness enthusiasts worldwide. The company's commitment to quality and customer satisfaction has earned them positive reviews and testimonials from satisfied customers.

Payment Options

Echt offers multiple payment options, including credit card, PayPal, and Afterpay, making it easy for customers to purchase their favorite gym wear.

Loyalty Programs

Echt does not currently have a loyalty program in place, but they frequently offer discounts and promotions for regular customers.

Customer Reviews

Customers have left overwhelmingly positive reviews for Echt, praising the company's excellent customer service, high-quality gym wear products, and efficient shipping.

Community Involvement

Echt is actively involved in the fitness community, sponsoring fitness events, and collaborating with fitness influencers to promote their products. The company also shares fitness tips and advice on its blog, allowing customers to learn more about fitness and wellness.

Shipping and Costs

Echt offers fast and efficient shipping options, with customers in Australia receiving their orders within 1-5 business days. International shipping options are also available at an additional cost. Shipping costs are calculated at checkout, based on the customer's location and order size.

Echt Recent User Reviews

User Rating

5 stars

34

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Reviewer Name: Anonymous Reviews

Review Submission Date: 2022-11-19

Review Title: Awful quality
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Review Description: Awful quality, cheap disposable type clothing that isn’t comfortable or stretchy which is needed for gym clothes

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Reviewer Name: Kanti Dinda

Review Submission Date: 2022-11-14

Review Title: Shipping costs high
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Review Description: Good products but a lot of men's stuff is always out of stock and shipping to Canada has become crazy expensive.Sometimes you luck out and get a sale and stock but it's rare.

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Reviewer Name: Ella Bezic

Review Submission Date: 2022-10-31

Review Title: Love all their leggings
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Review Description: Love all their leggings. Perfect for gym and for day to day errands. Not see through!

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Reviewer Name: Darryn Wilkie

Review Submission Date: 2022-10-31

Review Title: I love the product and the response for…
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Review Description: I love the product and the response for any issues has been very quick and solved straightaway,. Great company a pleasure to deal with.

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Reviewer Name: Laura Davis

Review Submission Date: 2022-09-23

Review Title: Terrible product
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Review Description: Terrible product. I brought three pairs of leggings and the quality is awful there is bobbing in the crotch after one use and they don't sit right on my hips. On top of that they pick up every bit of fluff. Better quality at kmart. Won't be buying again. I've heard they were a good brand whats happened?

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Reviewer Name: Lana tucker

Review Submission Date: 2022-09-01

Review Title: These r the best leggings ever!
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Review Description: These r the best leggings ever!

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Reviewer Name: Kara

Review Submission Date: 2022-09-01

Review Title: Worst experience ever
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Review Description: Worst experience ever, never ever again would I shop with ECHT and would not recommended. Trying to get a refund on a faulty item was a joke and went on and on over almost two weeks of emailing.

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Reviewer Name: Natasha Pipino

Review Submission Date: 2022-08-15

Review Title: Fast delivery and affordable athletic
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Review Description: Honestly best athletic and affordable clothes out there. They ship so fast, I live in the rural parts of Australia and ordered on Friday and It came by Monday without express shipping. Very happy, always love there products and service compared to other places that take a whole 2 weeks to come without express shipping.

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Reviewer Name: Sam Bucolo

Review Submission Date: 2022-08-15

Review Title: Excellent Customer Service
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Review Description: I recently contacted Echt Apparel online about a faulty zipper on a pair of joggers. I was lucky enough to be serviced by Lauren in the ECHT Customer Care. She was a delight to deal with, she replied promptly to my queries and satisfied my request. Lauren provided excellent customer service - I give her a 5 Star Rating !!

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Reviewer Name: Kathleen Shapiro

Review Submission Date: 2022-08-07

Review Title: Their sets are amazing ? ? ? ?
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Review Description: Brought serveral sets they are amazing comfy and look good. Love the styles colours and the quality will continue to buy from them