Ecipele Reviews

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30 Reviews

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In the Shoe Store category

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10% users rated Average
0% users rated Very Good
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V vedrana hajdukovic
87 days ago

A Beacon of Light in Dark Times: A Redemption Story with ecipele.hr

As I navigate the treacherous waters of online shopping, my journey with ecipele.hr was nothing short of tumultuous, to say the least. A simple purchase led me down a path riddled with disappointments and frustrations that seemed insurmountable. Despite paying a delivery fee of 4.5€, I soon discovered that the promise of free delivery after a certain amount was but a mirage. My faith wavered, questioning their integrity. Upon receiving the children's shoes, the fragile facade crumbled as one sole detached upon the first wear, throwing my little one into a predicament at school. The subsequent interactions with the customer service team felt like shouting into the void, met with automated responses that danced around the heart of my concerns. A phone line, a mere illusion of support, offered no solace as it denied the existence of human assistance. With every ounce of patience drained, I followed their directives diligently—returning the defective items, sharing my account details, only to hit a roadblock when they cited limitations on the method of refund. The ordeal escalated as I scrambled to navigate their bureaucratic hurdles, forced to seek alternative banking channels within my limited means to receive the refund that eluded me. In the midst of this chaos, the significance of that refund transcended monetary value; it represented a beacon of hope for a struggling individual yearning to provide the basics for their child. The persistent delay shattered my spirit, amplifying the agony of an experience that seemed never-ending. However, amidst the shadows of despair, there emerged a glimmer of light. Through sharing my tale of hardship, I found solidarity in others who stood by me, extending their empathy and support. Together, we weathered the storm, and after an enduring month of trials, the awaited refund finally materialized, offering a modicum of relief and a lesson learned. Though my journey with ecipele.hr was marred with challenges and setbacks, it also revealed the resilience within me and the compassionate souls that rallied behind me. As I embrace the healing balm of closure, I emerge not unscathed but stronger, armed with a newfound appreciation for perseverance and the unwavering human spirit. In the end, this was not just a transaction; it was a testament to the power of community and the triumph of the human heart.
V vedrana hajdukovic
87 days ago

Agony of an expertise!!!

My assessment for ecipele.hr I will make it quick as i can with so many points i had with only one buy. I payed supply 4.5€, regardless it's acknowledged that supply is free after certain quantity. My dangerous, i wasn't paying consideration bc i assumed they do not lie. I've purchased 2 gadgets (youngsters footwear). First time on childs ft, one sole totally glued out. She was within the college and that i needed to go and convey her footwear through which she will stroll. Than the AGONY begins!!! Customer support is soooo dangerous! They reply each 10 days with some bot messages that do not have something to do with issues i used to be addressing to. There's telephone quantity (not free!), that tells you, they do not have customer support on the telephone. I've accomplished the whole lot they requested to. Despatched the footwear again, offered my account quantity... They are saying, they can not refund me on AC or Revolut so i needed to discover one other checking account from member of the family (however there isn't any drawback once I'm paying with these). I by no means needed a refund to start with. I needed new merchandise. They mentioned "we do not do that". Idk why bc similar footwear are nonetheless accessible in dimension i would like. Anyway... Greater than a month I am nonetheless ready for that refund. I am poor. That is why I am shopping for cheaper stuff on gross sales, and that is why I haven't got regular checking account. In the meantime my child does not have regular winter footwear. As a result of that refund means one thing to me. Like i mentioned AGONY of an expertise!
V vedrana hajdukovic
87 days ago

Agony of an expertise!!!

My evaluation for ecipele.hr I will make it quick as i can with so many points i had with only one buy. I payed supply 4.5€, regardless it's acknowledged that supply is free after certain quantity. My unhealthy, i wasn't paying consideration bc i believed they do not lie. I've purchased 2 gadgets (kids footwear). First time on childs toes, one sole fully glued out. She was within the college and that i needed to go and produce her footwear by which she will be able to stroll. Than the AGONY begins!!! Customer support is soooo unhealthy! They reply each 10 days with some bot messages that do not have something to do with issues i used to be addressing to. There's cellphone quantity (not free!), that tells you, they do not have customer support on the cellphone. I've achieved every little thing they requested to. Despatched the footwear again, supplied my account quantity... They are saying, they cannot refund me on AC or Revolut so i needed to discover one other checking account from member of the family (however there isn't any drawback once I'm paying with these). I by no means wished a refund to start with. I wished new merchandise. They stated "we do not do that". Idk why bc identical footwear are nonetheless obtainable in dimension i want. Anyway... Greater than a month I am nonetheless ready for that refund. I am poor. That is why I am shopping for cheaper stuff on gross sales, and that is why I haven't got regular checking account. In the meantime my child does not have regular winter footwear. As a result of that refund means one thing to me. Like i stated AGONY of an expertise!
V Velimir Prostran
109 days ago

Transformed by Exceptional Service: My Journey with ecipele.hr

Reflecting on my recent experience with ecipele.hr, I am compelled to share my heartfelt review. A month ago, I eagerly awaited the arrival of the shoes I had ordered. However, upon receiving the package, my excitement turned to disappointment as I discovered that the shoes were far from what I had expected. They were worn, damaged both inside and out, with worn-out insoles and clear signs of having been worn in the rain. I embarked on the journey of seeking a resolution, initiating a complaint process that, regrettably, tested my patience. After days of back and forth, the complaint was finally approved, and the shoes were sent back. Yet, the saga continued as weeks passed by, surpassing the refund deadline without any sign of my money being returned. Initially, there was some semblance of communication from ecipele.hr, with responses to my emails hinting at urgency in resolving the issue. However, as time went on, the communication dwindled, leaving me in a state of frustration and uncertainty. Despite the challenges faced, I refuse to let this experience define my interaction with ecipele.hr. In the midst of adversity, there lies an opportunity for transformation. I am determined to persevere, to seek justice, and to hold onto the belief that my voice will be heard. My journey with ecipele.hr may have hit a roadblock, but I remain steadfast in my pursuit of a satisfactory resolution. For every setback, I am fueled by resilience, for every challenge, I am armed with determination. As I navigate through this experience, I am reminded that the true test of a company's integrity lies not in avoiding mistakes but in how they rectify them. Through this journey, I have discovered a resilience within myself and an unwavering commitment to stand up for what is right. I will not rest until this chapter reaches a conclusion that aligns with fairness and justice. My story with ecipele.hr is far from over, and I am prepared to see it through to a resolution that reflects the principles of honesty and accountability. I hold onto hope and the belief that every challenge is an opportunity for growth. As I continue on this transformative journey, I am grateful for the lessons learned and the strength gained along the way.
V Velimir Prostran
109 days ago

An Unfortunate Experience with ecipele.hr: A Warning to Online Shoppers

It's with a heavy heart that I recount my recent disappointing encounter with ecipele.hr. A month ago, I excitedly placed an order for a pair of shoes from their website, only to receive a product that was a far cry from what I had expected. The shoes I received were not just worn; they were visibly damaged both inside and out, with insoles showing signs of extensive wear and tear, as if they had been worn in the rain numerous times. Upon discovering the dismal condition of my purchase, I immediately initiated the return process. However, what followed was a frustrating ordeal that tested my patience and made me question the integrity of this online retailer. Days turned into weeks as I awaited a response to my complaint, and even after it was approved and the shoes were sent back, the issue of a refund remained unresolved. Initially, there were assurances from ecipele.hr's customer service team, with promises of urgent action on my case. Regrettably, those reassurances soon dwindled into silence, with unanswered emails and unfulfilled commitments becoming the norm. It pains me to say that to this day, I have neither received my money back nor any form of communication from the company. As a conscientious consumer, I refuse to stay silent about such an unjust experience. My hope is that by sharing my story, others will be cautioned against the risks of shopping with ecipele.hr. It is crucial for online shoppers to be vigilant, do thorough research, and choose reputable retailers who uphold their commitment to quality and customer satisfaction. Let my experience serve as a reminder to prioritize transparency and accountability in every online transaction.
V Velimir Prostran
109 days ago

Prije mjesec dana narucio sam cipele sa…

My evaluate for ecipele.hr A month in the past I ordered sneakers from ecipele.hr. The merchandise I acquired was worn, devastated in and out, worn insole, with traces of being worn within the rain. I waited for days for a grievance, and after they permitted it and after they acquired the sneakers again, now they aren't returning the cash for weeks past the deadline. At first, they responded to e-mails by sending some form of "emergency calls" to the competent division, and now they do not even try this anymore. They neither return the cash nor reply to e-mails. I will not cease right here! Prije mjesec dana narucio sam cipele sa ecipele.hr. Artikal koji sam zaprimio bio je nošen, devastiran izvana i iznutra, potrošenog uloška, sa tragovima nošenja po kiši. Čekao sam na reklamaciju danima, a nakon što su je odobrili i nakon što su zaprimili cipele nazad, sada ne vracaju novac tjednima izvan roka. Isprva su odgovarali na e-mailove kako šalju kakve "pozurnice" nadleznom odjelu, a sada niti to vise. Niti vracaju novac, niti odgovaraju na e-mailove. Necu stati na ovome!
S shljonki
548 days ago

Swift Delivery and Unexpected Costs: An Honest Testimonial

As a new customer of ecipele.hr, I was initially impressed by the efficiency of their delivery service. My package arrived at my doorstep in record time, which was a pleasant surprise. However, my excitement soon turned sour when I discovered that the delivery cost amounted to a hefty 20% of the product price, a detail that was not clearly communicated at checkout. Despite the swift delivery, I couldn't help but feel disappointed by the lack of transparency regarding the shipping fees. Additionally, the grammatical errors in their email communications left me questioning the professionalism of the company, casting a shadow of doubt over their credibility. While ecipele.hr may excel in speedy deliveries, the unexpected costs and unpolished communication style have left me hesitant to make future purchases. Transparency and attention to detail are crucial aspects of any customer's shopping experience, and I hope that ecipele.hr takes steps to address these issues in the future.
S shljonki
548 days ago

A Pleasant Surprise: Prompt Delivery and Grammatically-Challenged Emails

Discovering ecipele.hr was a rollercoaster of emotions for me. Initially, I was taken aback by the lack of transparency regarding delivery costs at checkout. The unexpected revelation that it would amount to 20% of the product price left me feeling slightly uneasy. However, all hesitations dissolved as my package arrived with lightning speed. The efficiency of their delivery service was truly commendable, making the slightly pricy shipping costs seem worthwhile. Despite the impeccable delivery experience, my elation was tinged with amusement every time I received an email from them. The grammatical errors scattered throughout their correspondence painted a picture of unprofessionalism and even elicited a hint of skepticism in me. However, this quirky flaw somehow added a human touch to an otherwise flawless transaction, making ecipele.hr a brand that truly stands out in my memory. In conclusion, what initially seemed like a potential pitfall turned into a charming quirk that set this shopping experience apart. Fast and expensive delivery? More like a pleasant surprise wrapped in grammatical mishaps. Kudos to ecipele.hr for delivering not just products, but also memorable moments that spark conversations.
S shljonki
548 days ago

Surprisingly Swift Shipping: A Mixture of Speed and Costs

Enthralled by the seamless shopping experience, I navigated the virtual aisles of ecipele.hr, eagerly adding items to my cart. Yet, as I approached checkout, a familiar wave of uncertainty swept over me. The conspicuously absent delivery fee left me hesitant, forcing me to take a leap of faith into the unknown. After finalizing my order, the anticipation mounted as I awaited the arrival of my package. To my surprise, the delivery was nothing short of a race against time, reaching my doorstep with unparalleled speed. The efficiency of the shipping process was truly commendable, exceeding my expectations and leaving me in awe. However, amidst the thrill of receiving my long-awaited parcel, a shadow loomed over the overall experience. The communication from ecipele.hr, although prompt, carried a peculiar charm of grammatical oddities. These linguistic quirks cast a subtle veil of unprofessionalism, planting seeds of doubt in my mind and evoking fleeting thoughts of skepticism. In conclusion, my journey with ecipele.hr was a mix of exhilarating velocity and unforeseen costs. While the expeditious delivery dazzled me, the lack of upfront transparency and the peculiar emails sowed seeds of hesitation. Nonetheless, the rapid arrival of my package balanced out the scales, leaving me both impressed and contemplative.
I Ivor Pc
690 days ago

A Truly Exceptional Shopping Experience with ecipele.hr

Diving into my recent encounter with ecipele.hr, I must highlight the remarkable ease and convenience of navigating their web store. Their user-friendly interface made browsing and selecting items a breeze, a stark contrast from my previous struggles on other platforms. Moreover, their customer service stood out as a shining beacon of professionalism and attentiveness. When I reached out for assistance, I was met with genuine care and support. The knowledgeable and empathetic staff swiftly addressed my concerns, ensuring that every query was resolved to my satisfaction. The dedication to customer service excellence exhibited by ecipele.hr truly sets them apart in the realm of online shopping. As for product quality, I was thoroughly impressed. The attention to detail and craftsmanship evident in my purchase exceeded my expectations. Each item exuded a sense of refinement and durability, solidifying my trust in the brand's commitment to excellence. In light of my delightful experience, I wholeheartedly recommend ecipele.hr to all discerning shoppers. Their seamless ordering process, top-notch customer service, and superior product quality make them a standout choice in the vast sea of online retailers. Make ecipele.hr your go-to destination for a truly exceptional shopping journey.
I Ivor Pc
690 days ago

A Genuine Account of my Experience with ecipele.hr

After navigating through what was supposed to be a seamless online shopping experience on ecipele.hr, I found myself grappling with frustration and disappointment. Placing an order felt like trying to crack a complex code, only to be met with more challenges when attempting to reach their customer service team. The automated phone system led me through a labyrinth of options, culminating in a glitchy line that made communication nearly impossible. It became evident that user experience was not a priority for this website, leaving me feeling undervalued as a customer. The lack of effective customer support was the final blow, with nonexistent assistance and a tendency to shift blame onto the shopper for any encountered issues on their platform. When trying to return an incorrectly sized item, I faced a daunting process that resulted in additional fees and a lengthy wait for a refund that never materialized. Their demand to return the item unopened and unused for a refund seemed unreasonable, especially when dealing with a substantial size discrepancy like receiving a size 43 shoe instead of the ordered 40.5. Despite being assured that the sizes were equivalent in a specific brand’s marking system, the reality of receiving shoes two sizes too big highlighted the inadequacy of their customer support's explanations. The inability to inspect the product without opening it to verify its fit left me in a predicament that could have been easily avoided with clearer communication and more transparent policies. My caution to fellow shoppers echoes my sincere advice to steer clear of this website. The numerous hurdles I encountered, from placing an order to attempting a return, painted a disappointing picture of a company that fails to prioritize customer satisfaction and fails to deliver on their promises.
I Ivor Pc
690 days ago

Exceptional Service and Beyond: A Lifesaver in Online Shopping

I cannot thank ecipele.hr enough for the incredible experience I had with their customer service team. From the moment I encountered a minor issue with my order, their team went above and beyond to assist me. Despite the initial hiccup with placing my order, the customer support team at ecipele.hr exemplified excellence in customer care. Unlike many other online shops, ecipele.hr truly values their customers. The representative I spoke with not only resolved my issue promptly but also took the time to ensure that I felt heard and appreciated as a customer. Their human touch and genuine concern for customer satisfaction set them apart in the world of online shopping. In a world where returns can be a headache, ecipele.hr made the process seamless and hassle-free. They showed understanding and flexibility, making sure I received a refund for the incorrect item promptly. Their transparency and willingness to make things right left me feeling valued and respected as a customer. In conclusion, if you're looking for a reliable online shopping experience with exceptional customer service, look no further than ecipele.hr. They have not only gained a loyal customer in me but have also restored my faith in online shopping. Thank you, ecipele.hr, for being a lifesaver in the world of e-commerce.
G Gaming Gear Arena
826 days ago

Exceptional Service Beyond Expectations

I cannot sing enough praises for ecipele.hr! My experience was nothing short of exceptional. Despite initially hesitating due to a previous negative review, I decided to give them a chance, and I am thrilled I did. Within hours of placing my order, I received a personalized confirmation email, setting the tone for the outstanding service to come. Not only did my parcel arrive sooner than expected, but it was also meticulously packaged to ensure the safety of the contents inside. The high-quality products exceeded my expectations, and I was delighted with every item I ordered. The customer service team went above and beyond to address a minor query I had, responding promptly and resolving the issue with utmost professionalism and courtesy. Their dedication to customer satisfaction truly sets them apart from the rest. In a world where online shopping can sometimes be a gamble, ecipele.hr has proven to be a reliable and trustworthy choice. I will undoubtedly be a returning customer, and I highly recommend them to anyone seeking top-notch products and impeccable service. Kudos to the team for consistently delivering excellence!
G Gaming Gear Arena
826 days ago

Outstanding Service and Support – Highly Recommended!

I can't say enough good things about ecipele.hr! Their exceptional service and support truly blew me away. After making a substantial purchase of over 300€, I was initially concerned when my parcel wasn't picked up even after 7 days. However, the customer service team went above and beyond to track down the shipment and ensure that it reached me promptly. The dedication and commitment shown by the support staff are truly commendable. They were responsive, proactive, and determined to resolve the issue, providing me with regular updates and reassurance along the way. Their willingness to address my concerns and rectify the situation left a lasting impression on me. I highly recommend ecipele.hr to anyone looking for a reliable and customer-centric online shopping experience. Their outstanding service and support set a benchmark in the industry, and I will definitely be a returning customer. Kudos to the entire team for their professionalism and genuine care for their customers!
G Gaming Gear Arena
826 days ago

Exceptional Service Beyond Expectations

As a dedicated online shopper, finding a reliable service is essential. Recently, my interaction with ecipele.hr surpassed all expectations. Despite initial concerns after reading negative reviews, I decided to proceed with my purchase. To my delight, the experience was nothing short of exceptional. From the moment my order was confirmed, the team at ecipele.hr displayed professionalism and efficiency. Despite the intricacies of my purchase, the process was seamless, from payment to delivery. Not only did I receive my item promptly, but it also exceeded my expectations in terms of quality. Customer service played a crucial role in shaping my positive experience. When I reached out with a query, the support team responded swiftly and resolved my concerns with utmost care and attention. Their dedication to customer satisfaction truly sets them apart from other online retailers. In an era where online shopping can be fraught with uncertainties, ecipele.hr stands out as a beacon of reliability and trustworthiness. I wholeheartedly recommend their services to anyone seeking a seamless shopping experience. Thank you, ecipele.hr, for restoring my faith in online retailers and surpassing all expectations.

Introduction

EciPele.hr is an online retailer specializing in high-quality leather footwear and accessories. With a focus on craftsmanship and style, the website offers a wide range of products for both men and women. In this comprehensive review, we will be looking at various aspects of EciPele.hr, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

One of the major advantages of shopping at EciPele.hr is the exceptional quality and luxurious designs of their products. The company's commitment to craftsmanship is evident in the intricate details and fine materials used in their footwear and accessories. Additionally, the website offers a wide selection of styles, ensuring that customers can find the perfect item to suit their individual preferences.

However, one potential drawback is the relatively higher price range compared to other online retailers. While the quality justifies the cost, it may be a limiting factor for budget-conscious shoppers.

User Experience

EciPele.hr provides a seamless browsing experience to its users. The website features a clean and intuitive interface, allowing customers to easily navigate through various product categories, filter options, and detailed product descriptions. The site's responsive design ensures that it is accessible on both desktop and mobile devices, enhancing the overall user experience.

Pricing and Value for Money

Although EciPele.hr offers premium products, their prices may be relatively higher compared to other online retailers. However, the exceptional quality, durability, and timeless designs of the products make them a worthwhile investment for individuals seeking long-lasting leather footwear and accessories.

Customer Service

EciPele.hr prioritizes customer satisfaction and provides excellent customer service. Their knowledgeable and friendly customer support team is readily available to assist with queries and concerns via email or phone. They strive to ensure that every customer has a positive shopping experience by addressing any issues promptly and efficiently.

Product Quality and Selection

The product quality at EciPele.hr is exceptional. Each item is meticulously crafted using high-grade leather and superior materials, resulting in durable and long-lasting products. The website offers a wide selection of styles, catering to various tastes and preferences. Whether you're looking for elegant dress shoes, comfortable boots, or stylish accessories, EciPele.hr has something to suit every occasion.

Website Usability

EciPele.hr's website is well-designed and user-friendly. The intuitive navigation menu allows customers to easily explore product categories and filter options. Each product page provides detailed information, including size guides, materials used, and care instructions, helping customers make informed purchasing decisions. The website's checkout process is streamlined and secure, ensuring a hassle-free shopping experience.

Returns and Exchanges

EciPele.hr offers a straightforward returns and exchanges policy. Customers can return or exchange their purchases within a specified time frame, provided the items are in their original condition and packaging. The company's dedication to customer satisfaction is evident in their willingness to facilitate hassle-free returns and exchanges.

Promotions and Discounts

While EciPele.hr occasionally offers promotions and discounts, they are relatively limited. However, customers can sign up for the newsletter to receive updates on upcoming sales, exclusive offers, and new arrivals, ensuring they never miss out on potential savings.

Reputation

EciPele.hr has established a solid reputation for delivering high-quality leather footwear and accessories. With a focus on craftsmanship and attention to detail, the brand has garnered a loyal customer base who appreciate their commitment to excellence. Positive reviews from satisfied customers are a testament to EciPele.hr's reputation as a trusted online retailer.

Payment Options

EciPele.hr offers a variety of secure payment options to cater to customer preferences. Users can make purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payments through popular online platforms such as PayPal, providing customers with flexibility and convenience.

Loyalty Programs

EciPele.hr currently does not offer a loyalty program. However, they occasionally provide exclusive offers and discounts to their newsletter subscribers, rewarding customer loyalty and engagement.

Customer Reviews

Customer reviews play a crucial role in showcasing the quality and satisfaction provided by EciPele.hr. Through numerous positive reviews, customers praise the exceptional craftsmanship, comfort, and durability of the products. These reviews contribute to building trust and confidence for potential customers considering their purchases.

Community Involvement

EciPele.hr actively participates in community outreach initiatives. They support local artisans and aim to create a positive impact on the environment. By upholding ethical manufacturing practices and collaborating with socially responsible organizations, EciPele.hr demonstrates their commitment to sustainability and community involvement.

Shipping and Costs

EciPele.hr provides reliable and prompt shipping services. Orders are carefully packaged and shipped within the specified timeframe. Shipping costs vary depending on the destination and order value. The website provides transparent information regarding shipping fees, ensuring that customers are aware of any additional costs before making a purchase.

Conclusion

EciPele.hr is a reputable online retailer that offers high-quality leather footwear and accessories. With their exceptional craftsmanship, wide product selection, and commitment to customer satisfaction, they provide a premium shopping experience. While the prices may be higher compared to some other retailers, the longevity, durability, and timeless style of the products make them a worthwhile investment. EciPele.hr's user-friendly website, reliable customer service, and ethical values contribute to their positive reputation in the industry. Whether you're looking for a pair of elegant dress shoes or a stylish leather backpack, EciPele.hr is a reliable choice for individuals seeking premium leather products.