Eclipsebikes Reviews

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E Ex-Travelex
641 days ago

Transformed My Cycling Experience: Eclipsebikes Is the Real Deal

When I stumbled upon eclipsebikes.com, I was hopeful but cautious. However, the fantastic service I received from Eclipsebikes completely transformed my cycling experience. The battery I ordered was not only packed perfectly, but its superior construction exceeded my expectations. The swift delivery further highlighted their commitment to customer satisfaction. Dealing with Eclipsebikes was a breeze, and I couldn't be more pleased with the overall experience. I highly recommend Eclipsebikes to anyone looking for top-notch products and impeccable service. Thank you, Eclipsebikes, for elevating my cycling journey.
E Ex-Travelex
641 days ago

Eclipsebikes: Where Exceptional Service Meets Swift Delivery

Embarking on my journey to find the perfect bicycle, I stumbled upon Eclipsebikes. Little did I know that this encounter would redefine my online shopping experience. From the moment my order was confirmed, the anticipation grew exponentially. There was a certain excitement in the air, knowing that a well-crafted battery was on its way to me. When the package finally arrived, I was taken aback by the meticulous care taken in packing the precious cargo. The battery exuded quality and durability, a true testament to Eclipsebikes' commitment to excellence. With each component assembled flawlessly, it was evident that every detail had been meticulously scrutinized before reaching my doorstep. What truly set Eclipsebikes apart was their unparalleled speed of delivery. In a world where instant gratification reigns supreme, Eclipsebikes surpassed all expectations. The swift arrival of my order not only showcased their efficiency but also highlighted their dedication to customer satisfaction. Navigating the intricacies of online shopping can be daunting, but Eclipsebikes made the entire process a breeze. Their seamless transaction process and transparent communication left me feeling valued and appreciated as a customer. It's rare to come across a company that not only meets but exceeds expectations with such grace and finesse. In a sea of online retailers, Eclipsebikes shines as a beacon of exceptional service and reliability. I wholeheartedly recommend Eclipsebikes to anyone in search of top-notch products coupled with a seamless shopping experience. Thank you, Eclipsebikes, for setting the standard for excellence in online shopping.
M michael hicks
694 days ago

I buy all my spares for my Bafang motor…

As an avid cyclist and Bafang motor enthusiast, I've had the pleasure of relying on eclipsebikes.com for all my spare part needs. Their exceptional service and commitment to excellence have made them my go-to source for everything related to my Bafang motor. From the moment I placed my first order, I was blown away by the speed of delivery and the quality of the products received. The team at eclipsebikes.com goes above and beyond to ensure that their customers are not only satisfied but truly impressed with their purchases. What sets them apart is not only their quick delivery but also their unbeatable prices. As someone who is always on the lookout for a good deal, I can confidently say that eclipsebikes.com consistently offers the best value for top-notch products. Whether I'm in need of a small spare part or a larger component for my Bafang motor, I can trust eclipsebikes.com to have exactly what I'm looking for. Their seamless ordering process and reliable shipping make every transaction a breeze. I cannot recommend eclipsebikes.com enough to fellow cycling enthusiasts. They have earned my trust and loyalty, and I look forward to continuing my partnership with them for all my future biking needs. Thank you, eclipsebikes.com, for providing such a stellar experience time and time again.
M michael hicks
694 days ago

Transforming My Biking Experience: A Heartfelt Ode to Eclipsebikes.com

When it comes to my precious Bafang motor, there's only one place I trust for all my spare parts - Eclipsebikes.com. The service I have received from them has been nothing short of exceptional, consistently delivering a first-class experience that leaves me in awe. From the moment I place my order, I am amazed by the lightning-fast delivery that never fails to surprise me. The efficiency with which Eclipsebikes.com operates is a testament to their dedication to customer satisfaction. Not only is the service impeccable, but the prices offered by Eclipsebikes.com are truly unbeatable. As a customer, this combination of affordability and quality has truly transformed my biking experience for the better. Thank you, Eclipsebikes.com, for always being there for me and ensuring that my biking adventures are seamless and enjoyable. You have a customer for life!
P panda guy
840 days ago

Eclipse bikes Bafang BBS02 UPDATE.

After stumbling upon Eclipse Bikes' Bafang BBS02 kit, I took the plunge in December 2021. With just over 200 miles under my belt, I encountered a hiccup – the kit abruptly stopped working, displaying fault codes 30h, 64h, and 63h at different times. My immediate thought was water ingress, as it temporarily revived for 1.5 miles before faltering again, now showing code 30h. Concerned, I reached out to Eclipse Bikes for assistance. It took until June 21st for the matter to be resolved, but the wait was worth it. Eclipse Bikes swiftly tackled the issue, and since then, I've confidently clocked about 500 miles with no recurring problems. I must commend Eclipse Bikes for their prompt and effective resolution. Despite the initial setback, their dedication to customer satisfaction has won me over. I'm thoroughly impressed by their commitment to standing behind their products and ensuring a seamless experience for their customers. If you're in the market for reliable, top-notch biking products and exceptional customer service, I wholeheartedly recommend Eclipse Bikes. Their dedication to rectifying issues and delivering a superior biking experience has earned my trust and loyalty.
P panda guy
840 days ago

Eclipse bikes Bafang BBS02 UPDATE.

My overview for eclipsebikes.com Eclipse bikes Bafang BBS 02 equipment I purchased this equipment in December 2021 and ridden simply over 200 miles when it stopped working exhibiting fault codes 30h 64h 63h at completely different occasions.thought it could be water ingress because it began working for about 1.5 miles then stopped working once more.now displaying 30h. Ready for Eclipse bikes to get in contact to resolve the matter. It is now June twenty first downside was solved fairly rapidly by Eclipse Bikes have now ridden about 500 miles with no points. Would positively suggest this firm.
D Dr B
1365 days ago

Eclipse bikes are incredible

I cannot say enough good things about my experience with Eclipse Bikes. From the moment I reached out with my technical questions, Rob went above and beyond to guide me through the process of building my own electric bikes. His passion and knowledge were evident as he patiently explained everything, making me feel supported every step of the way. Thanks to Eclipse Bikes, I went from being a complete novice to successfully building not just one, but two electric bikes – including a full suspension model. I am thoroughly enjoying every minute of riding these bikes, and I owe it all to the exceptional assistance and expertise of the team at Eclipse Bikes. Thank you for making the impossible possible.
D Dr B
1365 days ago

Unforgettable Journey with Eclipse Bikes in Crafting Electric Dreams

Delving into the realm of electric bikes, I found myself lost amidst a sea of suppliers until I stumbled upon Eclipse Bikes. The experience was nothing short of extraordinary. Rob, the guiding light behind Eclipse Bikes, didn't just offer answers; he extended a helping hand, patiently leading me through the technical intricacies with genuine care and passion. From a novice in the e-bike domain a year ago, today I proudly showcase not one, but two masterpieces crafted with Eclipse's expertise. A full-suspension marvel stands tall alongside another creation, each symbolizing the dedication and support of the Eclipse team. Every pedal stroke resonates with the knowledge and guidance bestowed upon me. The transformation from curiosity to accomplishment would have remained a distant dream if not for Eclipse Bikes. With gratitude in my heart and adrenaline rushing through my veins, I thank Eclipse Bikes for making the impossible a reality. Each ride is not just a journey; it's a testament to the unwavering support and expertise of Eclipse Bikes.
M Mikey
1704 days ago

Unleashing Adventure with Bafang Mid Drive Motor Kits

As a passionate cyclist, I've always sought the perfect blend of quality and affordability. That's why when I discovered Eclipsebikes, I knew I had hit the jackpot. After purchasing two Bafang Mid Drive Motor kits from their website, I was thrilled when they arrived promptly within just 2 days. The packaging was impeccable, reflecting the care and attention to detail that Eclipsebikes puts into their products. What truly sets Eclipsebikes apart is their commitment to offering the best prices in the UK. This unbeatable value allowed me to gear up for thrilling adventures with my family without breaking the bank. From start to finish, the Eclipsebikes team provided exceptional service, ensuring that my experience was nothing short of seamless. Thanks to Eclipsebikes, I'm eagerly anticipating the countless memories that await as we explore new horizons on our bikes. I can't recommend Eclipsebikes enough to fellow enthusiasts seeking top-notch products and service. - Michael
M Mikey
1704 days ago

Redefining Family Adventures with Bafang Mid Drive Motor Kits

Embarking on a quest to revamp our family outings, we stumbled upon Eclipse Bikes and their remarkable Bafang Mid Drive Motor kits. Placing an order for two kits, our excitement peaked as the packages arrived promptly within just 2 days, impeccably packed and ready for action. What truly sets Eclipse Bikes apart is not just their efficiency in delivery, but also their unbeatable prices in the UK market. As we eagerly anticipate the upcoming adventures with our new kits, the exceptional service we received from Eclipse Bikes lingers as a testament to their commitment to customer satisfaction. Thank you, Eclipse Bikes, for not only equipping us with top-notch gear but also for igniting a spark of anticipation for the countless family escapades that lie ahead. Truly a game-changer in the realm of outdoor exploration. Gratefully, Michael
A Alex Bryant
1944 days ago

Excellent website and service

⭐⭐⭐⭐⭐ I recently had the pleasure of purchasing a 250w 36v Bafang ebike kit from Eclipsebikes, and I can confidently say that this has been one of the best online shopping experiences I've had. From the moment I landed on their website, I was impressed by the user-friendly interface and the seamless ordering process. What sets Eclipsebikes apart is their exceptional customer service. I was pleasantly surprised by the regular order updates, which kept me informed every step of the way. The prompt delivery was the icing on the cake, and the product arrived in impeccable packaging, demonstrating their commitment to delivering quality. Before making the purchase, I had a few questions, and their team provided me with timely and helpful responses, putting any concerns I had to rest. Their dedication to ensuring a smooth and informed purchasing process is truly commendable. I also appreciated the competitive pricing and the carefully curated range of products available on their website. It's evident that they take pride in offering value to their customers, and it's something that really stood out to me. I wholeheartedly recommend Eclipsebikes to anyone in search of top-notch electric bike products and a stellar shopping experience. Thank you, Eclipsebikes, for your outstanding service. I'll definitely be returning for future biking needs! Alex
A Alex Bryant
1944 days ago

Going the Extra Mile: A True Gem in Online Shopping

When I stumbled upon Eclipse Bikes and their 250w 36v Bafang ebike kit, I had no idea the exceptional experience that awaited me. From the seamless navigation of their website to the timely updates on my order, every step felt like a breeze. The moment my package arrived, I was impressed by the careful packaging and efficient delivery - a true testament to their dedication to quality service. What truly sets Eclipse Bikes apart is their unparalleled customer communication; they swiftly addressed all my inquiries, making me feel truly valued. With competitive prices and a carefully curated product range, Eclipse Bikes has won me over as a customer for life. I cannot recommend them enough to anyone in search of top-notch products and service. Thank you for exceeding all my expectations. - Alex
L Lisa
2023 days ago

Exceptional Service: Eclipse Bikes Went Above and Beyond Expectations

I recently had the pleasure of interacting with the team at Eclipse Bikes, and I must say, it was a truly exceptional experience. I was in the market for battery cells and was eagerly looking to make a significant purchase. From the moment I reached out to them, they were incredibly responsive and attentive to my needs. Their customer service skills were impeccable, and they handled my inquiries with the utmost professionalism. I appreciated the level of care and attention they showed throughout our communication. It was evident that they valued my business and were dedicated to ensuring my complete satisfaction. Unlike other experiences I've had, Eclipse Bikes was anything but patronizing or rude. In fact, they were respectful, understanding, and patient, even when faced with my numerous questions and concerns. They took the time to address each one thoroughly and made sure I had all the information I needed to make an informed decision. Furthermore, their expertise and knowledge in the industry were apparent, and they were able to provide valuable insights that ultimately influenced my purchasing decision. I never once felt misguided or misled during our interactions. I was particularly impressed by their commitment to going the extra mile to assist me. They not only answered my questions promptly but also provided additional recommendations and helpful resources to ensure that I had everything I needed for a successful purchase. In today's fast-paced and often impersonal business environment, it's rare to come across a company like Eclipse Bikes that genuinely prioritizes customer satisfaction. Their dedication to not only meeting but exceeding my expectations has earned my trust and loyalty as a customer. I wholeheartedly recommend Eclipse Bikes to anyone in need of their products or services. The level of professionalism, courtesy, and genuine care they exhibited sets a shining example for others in the industry. Thank you, Eclipse Bikes, for your outstanding service and for making my buying experience truly exceptional.
L Lisa
2023 days ago

Purchaser Beware: Patronising, Impolite, Incompedent Time-Wasters

My evaluate for eclipsebikes.com Tried to purchase some battery cells with them, actually needed to purchase and would have been spending fairly a big chunk of cash if they may have solely achieved a semi-decent job of speaking. Patronising, incompetent, extremely impolite, debatably sexist time-wasting a-holes. Wouldn't give them a penny. When you purchase from them, watch out for who you are going to must take care of when there's an issue! Customer support abilities of a donkey with a sizzling poker up it is bum... Truly I feel that will be extra fascinating than making an attempt to purchase from them once more. I actually did not need to purchase from China -they are manner much less handy to purchase from and language boundaries create issues -but they know how one can speak to potential clients -with manners and behave like first rate human beings -lessons these individuals might be taught. Love how of their reply they manipulate their response to attempt to make themselves out higher 'disgrace on you' for making assumptions about potential clients as an alternative of asking them questions -which you didn't ever do. You assumed I used to be going to begin a hearth, destroy your batteries after which set my insurance coverage after you when all I requested for (repeatedly) was what sort of guarantee they provide. Took two weeks to get again to some fairly easy questions for individuals who declare to know what they're speaking about. However they refused to reply questions, mislead me about their provide after which got here the insurance coverage fraud accusation. Coping with an excessive amount of sexism, I requested in the event that they handled their male clients like this manner -assuming they'll set fireplace to the product from improper meeting, the truth that they declare they had been baffled suggests I hit the nail on the top."This pretty easy misunderstanding was a turning level and the purchasers emails grew to become unprofessional and albeit impolite"Final time I checked, it was the salesperson's job to maintain clients pleased -not antagonise them. My rudeness was solely in response to their very own in addition to in response to their stage of incompetence. Disgrace on you for attacking your clients -your solely optimistic critiques are two that are two years previous and one other the place they did not have to talk with you -not precisely an excellent deal to say about your newest transactions. Anybody who assaults their clients moderately than simply apologising for being impolite, does not deserve any new ones. The truth that you need to proceed to row together with your clients in public like this as an alternative, suggests an excellent deal extra about your customer support 'abilities' and the extent of service you present. Assumes buyer is detrimental when asking questions. Would not reply direct questions. Antagonises clients after losing their time. Posts non-public emails to attempt to excuse making incorrect assumptions about clients. On the finish of the day, the JOB of the salesperson is to do 2 issues.1. Be certain that your clients wants are fulfilled.2. Be certain that your clients depart pleased. As they displayed by their argumentative nature, they might moderately be seen as proper, then do their precise job.
D Dean Richmond
2167 days ago

Bought a ebike battery

As a devoted ebike enthusiast, I recently had the pleasure of purchasing an ebike battery from eclipsebikes.com, and I must say, I am thoroughly impressed. The entire experience from start to finish was nothing short of exceptional. First and foremost, I was amazed by the swift delivery of my new battery. Despite my anticipation, I found myself holding the package in my hands much sooner than expected, which instantly elevated my overall satisfaction with the purchase. Additionally, the price point for the battery was more than reasonable, especially when considering the quality and performance it provides. What truly sets eclipsebikes.com apart, however, is the absence of any problems or hiccups throughout the entire process. From ordering to delivery, every step was seamless and worry-free, allowing me to focus on the exhilarating rides that awaited me with my upgraded ebike. In conclusion, I couldn't be happier with my experience at eclipsebikes.com, and I wholeheartedly recommend them to any ebike enthusiast in search of top-notch products and exceptional service. My new battery has truly enhanced my riding adventures, and I owe it all to the remarkable team at eclipsebikes.com. Thank you for exceeding my expectations and for providing such a fantastic and seamless shopping experience!

Introduction:

Eclipse Bikes is a reputable online retailer that specializes in offering a wide range of high-quality bicycles and accessories. With a commitment to delivering excellent customer service and top-notch products, they have established themselves as a reliable and trustworthy brand within the cycling community. Whether you are a casual rider or a professional cyclist, Eclipse Bikes aims to provide options that cater to all skill levels and requirements. In this comprehensive review, we will delve into the various aspects of their website, products, pricing, customer service, and more.

Pros and Cons:

Pros: - Vast selection of bicycles and accessories catering to all types of riders. - High-quality products from renowned brands in the cycling industry. - Competitive prices and regular promotions. - Easy-to-use website with intuitive navigation. - Flexible returns and exchanges policy. - Positive customer reviews highlighting excellent product quality and customer service. Cons: - Shipping costs can be on the higher side for certain items. - Limited information about community involvement initiatives.

User Experience:

Eclipse Bikes provides an exceptional user experience through their well-designed website. The interface is clean, and the navigation is intuitive, allowing users to quickly find the products they are looking for. The search function is highly effective, enabling users to filter and sort products based on their preferences. Each product page provides detailed descriptions, specifications, and multiple images, helping customers make informed purchasing decisions. The checkout process is hassle-free, and customers receive regular updates regarding their order status. Overall, the user experience on the Eclipse Bikes website is seamless and enjoyable.

Pricing and Value for Money:

Eclipse Bikes adopts a competitive pricing strategy, offering affordable options for customers while maintaining the quality and reliability of their products. Their prices are often comparable to other online retailers and physical stores. Additionally, Eclipse Bikes regularly provides promotions and discounts, ensuring customers get the best value for their money. With their focus on delivering high-quality products at reasonable prices, Eclipse Bikes consistently proves to be a cost-effective option for cycling enthusiasts.

Customer Service:

One of the cornerstones of Eclipse Bikes' success is their commitment to exceptional customer service. Their dedicated support team is readily available to assist customers with any queries or concerns they may have. Whether it's providing guidance on product selection, addressing post-purchase issues, or offering advice on maintenance, Eclipse Bikes goes above and beyond to ensure customer satisfaction. The overall consensus from customer reviews is that their customer service is responsive, knowledgeable, and friendly.

Product Quality and Selection:

When it comes to product quality, Eclipse Bikes excels. They carefully curate a selection of bicycles and accessories from renowned brands known for their reliability and performance. This ensures that customers receive products that are built to last and meet their expectations. Eclipse Bikes offers a diverse range of options, including road bikes, mountain bikes, hybrid bikes, and more, catering to various cycling disciplines and skill levels. Whether you are a beginner or a professional, Eclipse Bikes has products that suit your needs.

Website Usability:

Eclipse Bikes' website is user-friendly, with a clean and intuitive design that prioritizes ease of use. The navigation menu is well-structured, allowing customers to browse through different categories effortlessly. The website's search functionality is robust, enabling users to quickly find specific products or filter their search based on criteria such as brand, price, or type of bike. The product pages provide comprehensive details, specifications, and customer reviews, aiding in the decision-making process. Responsive across various devices, the website ensures a consistent and seamless experience for users.

Returns and Exchanges:

Eclipse Bikes understands that sometimes customers may need to return or exchange their purchases. They have a flexible and customer-friendly returns and exchanges policy in place. If a customer is not fully satisfied with their purchase, they can initiate a return within 30 days, provided the product is unused and in its original packaging. Eclipse Bikes offers a hassle-free return process, ensuring that customers have peace of mind when making a purchase.

Promotions and Discounts:

Eclipse Bikes often provides promotions and discounts to enhance the value for their customers. They frequently run seasonal sales and offer discount codes that can be applied during the checkout process. These promotions enable customers to save money while still acquiring high-quality products. By visiting their website regularly or subscribing to their newsletter, customers can stay updated on the latest promotions and discounts available.

Reputation:

Eclipse Bikes has built a strong reputation within the cycling community due to their commitment to providing top-notch products and exceptional customer service. They have garnered a loyal customer base who vouch for the quality and reliability of their products. With positive reviews and testimonials from satisfied customers, Eclipse Bikes has solidified their reputation as a trusted and reputable online retailer in the cycling industry.

Payment Options:

Eclipse Bikes offers a variety of secure payment options to accommodate customer preferences. Customers can make purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payment through popular online payment platforms such as PayPal, providing customers with flexibility and convenience when completing their transactions.

Loyalty Programs:

Currently, Eclipse Bikes does not offer a dedicated loyalty program for its customers. However, they regularly run promotions and discounts, ensuring that both new and existing customers can benefit from their cost-effective pricing and deals.

Customer Reviews:

Customer reviews play a crucial role in establishing trust and credibility in any online retail business. Eclipse Bikes has received positive reviews from customers praising their product quality, customer service, and overall buying experience. These reviews reflect the trust and satisfaction customers have experienced when purchasing from Eclipse Bikes, further reinforcing their reputation as a reliable and trustworthy brand.

Community Involvement:

While Eclipse Bikes is primarily focused on providing exceptional products and services to its customers, there is limited information available about their community involvement initiatives. While it would be beneficial to see more active participation and support for local cycling events or advocacy programs, their commitment to delivering quality products and excellent customer service is evident.

Shipping and Costs:

Eclipse Bikes offers shipping services to various locations, both domestically and internationally. The shipping costs are determined based on the weight, size, and destination of the package. While the shipping costs may slightly vary, customers have reported that they can be on the higher side for certain items. However, Eclipse Bikes aims to provide efficient and reliable shipping services to ensure prompt delivery of their products. In conclusion, Eclipse Bikes stands out as a reputable online retailer that offers high-quality bicycles and accessories to cater to a wide range of cycling enthusiasts. With their competitive pricing, exceptional customer service, and commitment to delivering reliable products, Eclipse Bikes has earned the trust and loyalty of customers within the cycling community. While there are minor areas to improve upon, such as shipping costs and community involvement, Eclipse Bikes remains a top choice for those seeking a seamless online shopping experience for all their cycling needs.