Users Voice for Ecoriginals

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Ecoriginals Overall rating
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Review article published on: 03 Aug 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 2.6 5 5 3.1 5
Feb 2023 5 5 1.3 4.1 5 1.8
Mar 2023 5 5 1.2 5 5 5
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Detailed Ecoriginals Review by

Introduction

EcoOriginals is an online store that provides environmentally friendly products for households and families. The company has a wide range of products, including organic cotton clothing, reusable food storage containers, nontoxic cleaning supplies, and many more. EcoOriginals aims to provide sustainable and eco-friendly products that help reduce waste, harmful chemicals, and leave a safe impact on the environment.

Pros and Cons

Pros:
  • Large selection of eco-friendly products
  • High-quality products that are durable and long-lasting
  • Competitive pricing for eco-friendly products
  • Easy to navigate website with product categories
  • Responsive and helpful customer service
Cons:
  • Limited selection of products in some categories
  • Higher priced than conventional alternatives

User Experience

EcoOriginals website is easy to navigate with a well-organized layout that divides its products into categories. Searching for products and finding what you need is seamless with its clear descriptions and product imagery. In addition, the site loads quickly, with no cumbersome ads or irrelevant pop-ups. The website design is minimalistic and user-friendly, making it easy to use for customers of all ages.

Pricing and Value for Money

Products on EcoOriginals are competitively priced but may be more expensive than conventional alternatives. Still, the company packs value with its eco-friendliness and the quality of its products. You get what you pay for in terms of durability and longevity, with the added satisfaction of contributing positively to the environment.

Alternatives

Alternatives to EcoOriginals include other eco-friendly retailers such as EarthHero, WildMinimalist, The Package Free Shop, and The Kind Store. However, EcoOriginals offers a large selection of sustainable products, making it a go-to for environmentally conscious consumers.

Customer Service

EcoOriginals offers reliable and responsive customer service through email and social media communication. The support team is knowledgeable and friendly, making it easy to bring up any concerns with your purchases. Furthermore, EcoOriginals provides regular customer email updates on their latest products and promotions.

Product Quality and Selection

EcoOriginals offers high-quality and durable products that are sustainable and eco-friendly. All products are sourced from trusted brands and manufacturers, ensuring that customer satisfaction is guaranteed. In terms of selection, there is a wide range of items to choose from, such as reusable produce bags, bamboo utensils, and organic cotton baby clothes.

Website Usability

The EcoOriginals website is user-friendly and easy to navigate. Products are categorized and displayed in a visually appealing format that is easy on the eyes. Furthermore, the site is fast and responsive, enabling customers to browse and select their products without any lag.

Returns and Exchanges

Customers can initiate returns or exchanges through the EcoOriginals website. The company allows returns on all products that have not been used or damaged within 14 days of purchase. However, customers may be required to pay a restocking fee.

Promotions and Discounts

EcoOriginals offers regular discounts and promotions through its email newsletters and social media channels. The company also offers free shipping on orders of $150 and above. Additionally, they provide seasonal discounts for holidays like Black Friday and Cyber Monday.

Reputation

EcoOriginals has a good reputation in the environmental community for providing high-quality eco-friendly products. The company is known for its transparency and commitment to sustainability. They also have an active social media presence and are open to feedback from their customers.

Payment Options

EcoOriginals offers diverse payment options, including major credit cards such as Visa, Mastercard, American Express, and PayPal. The payment process is secure and encrypted, ensuring that customer information and transactions are protected.

Loyalty Programs

EcoOriginals does not offer a conventional loyalty program. Still, regular promotions and discounts incentivize customers to continue shopping with them.

Customer Reviews

EcoOriginals has received positive reviews from its customers. They are particularly recognized for the quality of their products and customer service. Customers also appreciate the company's transparency and dedication to sustainability.

Community involvement

EcoOriginals actively gives back by regularly supporting various environmental organizations. They also take part in positive environmental actions and initiatives, such as participating in beach clean-ups and Earth Day campaigns.

Shipping and Costs

EcoOriginals ships to most countries worldwide, with shipping fees calculated at checkout. Shipping rates are competitive, and orders are usually delivered within a reasonable timeframe. The company also offers free shipping on orders above $150 within the United States. In conclusion, EcoOriginals provides an extensive range of high-quality eco-friendly products that are designed to reduce waste and promote a more sustainable lifestyle. Though they may be more expensive than conventional alternatives, the company provides value for money through the durability and quality of their products. Positive customer reviews, responsive customer service, and a commitment to sustainability make EcoOriginals an exceptional choice for environmentally conscious consumers looking for eco-friendly lifestyle products.