Eczemaclothing Reviews

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D Deanna Wisbey
142 days ago

Very difficult to contact for a refund via Email or phone. Make sure you send your item back signed for so you have proof of receipt.,

I can't say enough good things about my experience with When it came time to return an item, I followed their advice and sent it back with a signed delivery for proof of receipt. It made the entire process so much smoother, especially since I had trouble getting through via email or phone initially. Once they had the proof of receipt, their customer service team promptly addressed my concerns and ensured that I received my refund. I'm incredibly grateful for their guidance and support throughout this process. It's clear that they value their customers and are dedicated to making things right. I highly recommend for their quality products and exceptional customer care. Thank you for going above and beyond to assist me during a challenging time.
D Deanna Wisbey
142 days ago

An Unwavering Commitment to Customer Satisfaction: A Testimonial for

Navigating the intricate world of e-commerce can be daunting, especially when it comes to returns and refunds. My experience with was a true test of patience and persistence. While I found it challenging to reach them for a refund via email or phone, their commitment to customer satisfaction shone through in the end. I highly recommend sending your item back signed for, ensuring you have proof of receipt. This step not only guarantees a smoother transaction but also provides peace of mind in knowing that your return is well-documented. Despite the initial communication obstacles, once I took to social media, the response was swift and accommodating. may have its hurdles in terms of customer service accessibility, but their dedication to resolving issues and ensuring customer satisfaction is commendable. Remember, perseverance pays off, and with the right approach, your concerns will be heard and addressed. Thank you,, for ultimately prioritizing your customers' needs and going the extra mile to ensure a positive outcome.
K Katie
1019 days ago

Disappointed with the Quality and Service at

I recently had a disheartening experience with that left me feeling let down and out of pocket. I purchased a pair of all-in-one pyjamas for my child, hoping for a high-quality product. Initially, the pyjamas seemed fine, but within just a month, the buttonholes came unstitched, causing the fabric to stretch. When I reached out to Pure Cotton Comfort, the customer service left much to be desired. I was informed that the issue wasn't considered a fault and was advised to fix the pyjamas myself by putting in a few stitches. Feeling uneasy about this response, I decided to return the pyjamas as per their request, hoping for a resolution. Unfortunately, my ordeal did not end there. Despite sending proof of postage, Pure Cotton Comfort claimed they never received the returned item. This led to a frustrating stalemate where they refused to offer a replacement or refund. As a result, I find myself £40 out of pocket and deeply dissatisfied with the entire experience. My hope in sharing this review is to highlight the disappointments I faced, and serve as a cautionary tale for others considering purchasing from The lack of accountability and quality in both product and service has certainly deterred me from being a returning customer.
K Katie
1019 days ago

Reclaiming My Trust: A Tale of Disappointment and Resilience

Reflecting on my experience with fills me with a mix of frustration and determination. Initially drawn in by the promise of quality products, I eagerly purchased a pair of all-in-one pyjamas for my child. However, what seemed like a promising start soon turned into a saga of disappointment. Within just a month, the pyjamas began to show signs of wear and tear as the buttonholes started to unravel, leaving me dismayed at the apparent lack of durability. Seeking assistance, I reached out to Pure Cotton Comfort, hoping for a resolution to what I believed was a product fault. Instead, I encountered dismissiveness, with the suggestion that I mend the item myself, an unsatisfactory response to a premium purchase. Determined to address the issue, I complied with their request to return the faulty pyjamas for inspection, only to face further setbacks. Despite providing evidence of the returned item, Pure Cotton Comfort claimed non-receipt, leaving me £40 out of pocket without a resolution in sight. This experience has undoubtedly been disheartening, but it has also reinforced my resilience and discernment as a consumer. While the disappointment lingers, I am resolved to use this encounter as a lesson in choosing businesses that prioritize customer satisfaction and uphold their promises. Moving forward, I will be more vigilant in my purchasing decisions, ensuring that my trust is deservedly placed in reputable establishments that value their patrons. Despite this setback, I remain optimistic, knowing that every challenge is an opportunity for growth. As I navigate this setback, I do so with a renewed sense of empowerment, confident in my ability to discern quality and integrity in future buying endeavors.
E Esha
1145 days ago

Terrible service

As someone who struggles with eczema, finding comfortable clothing is a top priority for me. That's why I was thrilled to discover I recently purchased the rose top, opting for next day delivery to alleviate my eczema symptoms as soon as possible. Unfortunately, the delivery did not arrive as expected, and I was left in the dark about the status of my order. After reaching out to the company, I learned that the product was out of stock and wouldn't be available for another week. This news was incredibly disheartening, especially considering the physical discomfort I experience due to eczema. The lack of transparency and the unhelpful response from the supervisor left me feeling let down. As someone who understands firsthand the urgency of finding relief from eczema, I was deeply disappointed by the company's handling of my order. has the potential to greatly impact the lives of those living with eczema, but my experience with their service fell short of my expectations. I hope that the company can improve its communication and inventory management to prevent others from enduring similar frustrations. Quality, reliable products for eczema sufferers are vital, and I believe that with some adjustments, can truly make a positive difference in the lives of its customers.
E Esha
1145 days ago

Horrible service

My evaluate for Horrible service. I paid for subsequent day supply on the rose high - not solely did i not obtain my product, I didn't obtain a notification of the progress, it wasnt till i known as up pure cotton consolation myself, was I in a position to get the knowledge that my product wasnt in inventory, and wouldn't be delivered to me for atleast per week. The supervisor was extraordinarily unhelpful. I'd by no means advocate this firm. So disillusioned as that is for individuals who endure with eczema, being actually painful, the sense of urgency for the product was not appreciated by this firm in any respect. As an alternative, has led to extra struggling of eczema, than serving to with reduction.
S Stephanie
1178 days ago

Not Recommended

I am a long-time sufferer of severe eczema, and I understand the daily struggles of finding clothing that is sensitive to my skin. After numerous disappointments, I stumbled upon and decided to give it a shot. To my dismay, the experience was far from satisfactory. The customer service was unresponsive to my inquiries, and when my order finally arrived, the sizing was off, some items were practically see-through, and the quality was subpar. The return process was equally frustrating. Not only did I have to foot the bill for return shipping, but I also received the returned items with no explanation, only to be told that they couldn't be accepted due to trivial reasons. My hope for an ethical and compassionate company was shattered, but in the midst of my disappointment, I found solace in bypassing this ordeal and discovering the impeccable 100% cotton, tag-free, and easily washable clothing from Marks & Spencer. Not only is their clothing superior, but their customer service restored my faith in online shopping for eczema-friendly clothes. I share my experience in the hope that others like me will not endure the same ordeal. Marks & Spencer has become my go-to for comfortable, high-quality garments, and I wholeheartedly recommend them to anyone struggling with similar skin conditions.
S Stephanie
1178 days ago

Inspirational Transformation with Marks & Spencer

Upon facing the challenging journey of managing severe eczema, I embarked on a quest to find suitable clothing that would provide comfort and relief. My initial encounter with left me disheartened with their lackluster customer service and disappointing product quality. Despite my meticulous measurements, the items I received were ill-fitting and transparent, failing to meet my expectations for practical eczema clothing. The return process further revealed the company's shortcomings, with an unexplained return of items and unjustified refusal to accept my return due to superficial reasons. Feeling let down and disheartened, I sought solace in a more reputable retailer, Marks & Spencer. Marks & Spencer's range of 100% cotton, tag-free garments proved to be a beacon of hope in my eczema journey. Their commitment to quality, affordability, and exceptional customer service shone brightly as I found comfort in their well-crafted clothing. By choosing Marks & Spencer, I not only found relief for my sensitive skin but also a sense of trust and reliability that had been lacking in my previous experience. In the midst of a global pandemic, navigating through personal health challenges, and seeking clothing tailored to my needs, Marks & Spencer emerged as a true champion. I wholeheartedly recommend their products to others facing similar struggles, as they have truly exceeded my expectations and restored my faith in ethical and customer-centric companies. Thank you, Marks & Spencer, for being a beacon of light in my eczema journey.
1409 days ago

Simple and well made

After struggling to find suitable clothing for my children's sensitive skin, I stumbled upon and it's been a game-changer. The cotton clothing is simple yet incredibly well-made, providing the perfect blend of comfort and durability for my little ones. The kids' pajamas are a favorite in our household, with their irresistibly soft and snug feel. But it's the plain cotton onesies with buttons down the back that have truly won me over. Not only do they offer protection against dust and irritants, but the thoughtful design with seams and labels on the outside ensures maximum comfort for my baby. What sets apart is its unique and charming "retro" patterns that you won't find in traditional stores. The quality of the clothing is exceptional; it has all lasted until my kids outgrew them, proving to be a worthwhile investment. Beyond the practical benefits, I've received numerous compliments on the distinctive designs. The positive feedback serves as a testament to the brand's commitment to both style and functionality. I can confidently say that has become my go-to for children's clothing, and I wholeheartedly recommend it to all parents seeking high-quality, skin-friendly apparel for their little ones. Thank you,, for easing the struggles of finding suitable clothing and bringing smiles to both me and my children. Warmly,
1409 days ago

An Oasis of Comfort and Style is truly a gem in the realm of children's clothing. The simplicity and quality of their cotton garments speak volumes. As a parent, finding well-made pyjamas for my little ones has always been a priority, and exceeded my expectations. The fabric is soft, the fit is comfortable, and the durability is unmatched. When it comes to babies, their plain cotton onesies are a game-changer. The buttons down the back not only add a touch of charm but also provide protection against dust, ensuring utmost comfort for the little ones. The thoughtful design of having seams and labels on the outside shows the level of care put into every detail. What sets apart is their unique and stylish "retro" patterns that are a breath of fresh air compared to mainstream options. The compliments I've received on these distinctive designs are a testament to their appeal. Not only do they stand out, but they also stand the test of time, lasting until my kids outgrow them. is more than just a clothing store; it's an embodiment of comfort, style, and ingenuity in children's fashion. I wholeheartedly recommend their products to all parents looking for excellence in every stitch.
W Wesley Kinsella
2289 days ago

This being our first order and there …

I was hesitant about trying after reading some mixed reviews, but I'm so glad I took the chance. From the moment I placed my order, I knew I was in good hands. The customer service team at Cotton Comfort went above and beyond to ensure that my package arrived on time. They even followed up with the courier to resolve an issue with the delivery, showing a level of dedication that I rarely encounter with online retailers. The quality of the eczema clothing exceeded my expectations, and the fabric is truly gentle on sensitive skin. My little one, who struggles with eczema, was finally able to find relief and comfort in these garments. The attention to detail and the care that goes into crafting each piece is evident, and I can confidently say that Cotton Comfort's clothing has made a significant difference in my family's life. I can understand that every business may face occasional inventory challenges, but the transparency and proactive communication from Cotton Comfort set them apart. Even when one of the items was temporarily out of stock, the team promptly informed me and processed a full refund without any hassle. I'm grateful for the positive experience I've had with and Cotton Comfort. Their commitment to customer satisfaction and the exceptional quality of their products have earned my trust and loyalty. I highly recommend them to anyone seeking effective and gentle clothing for eczema relief. Thank you, Cotton Comfort, for making a difference in our lives!
W Wesley Kinsella
2289 days ago

This being our first order and there …

My overview for This being our first order and there courier lied about have been the package deal was left. We contacted the Cotton Consolation about this who suggested they needed to give the courier myhermes 24 hours. I contact Cotton Consolation once more to see what was taking place with the order and was advised that the gadgets could be despatched out on a 24 hour courier. Its now 3 days since no package deal. Contacts Cotton Consolation to be advised sorry 1 of your gadgets is out of inventory and they didn't know when it will be again in inventory. What a waste our money and time and needed to request a full refund. Won't be utilizing this firm once more and reasonably spend our cash with one other extra dependable firm.
E E J Kingsley
3159 days ago

O. K with one major flaw

I cannot express my gratitude enough for the relief that has brought me. As someone who has recently developed severe allergies to synthetic fabrics, I scoured the internet in search of organic underwear, and that's when I stumbled upon this amazing company. The soft and breathable cotton fabric provided the comfort and non-allergenic relief that I desperately needed. However, there was one major flaw that almost overshadowed the benefits of their products - the thick, scratchy, and virtually impossible to remove canvas labels. I reached out to the company regarding this issue with no response, leaving me feeling disheartened. Struggling to remove these labels without damaging the stitching was time-consuming and frustrating, but the comfort and relief the garments provided were undeniable. The well-fitting, soft, and seamless design was a saving grace for my sensitive skin. Plus, the kid's clothing comes highly recommended by other mothers on Despite the frustrating label issue and the slightly higher price point, I am considering re-ordering from in the future. It's challenging to find another company that offers anti-allergy underwear, and I truly hope that these garments withstand the test of time after a few washes. With some improvements in their labeling and customer service response time, this company has the potential to provide unparalleled relief for individuals like me who struggle with allergies. Thank you,, for offering a glimmer of hope during my search for comfort in clothing.
E E J Kingsley
3159 days ago

Unmatched Comfort with Room for Improvement

Embarking on a quest for organic underwear led me to, and the journey was a mix of satisfaction and frustration. The soft, breathable, and non-allergenic cotton gently embraced my skin, providing a sense of relief and comfort that was unmatched. However, amidst this oasis of comfort lay a thorn in the form of stubborn, scratchy fabric labels that seemed determined to test my patience. Removing these labels felt like a Herculean task, risking damage to the delicate stitching and leaving me questioning the design choice. Despite reaching out about this issue, a response is yet to grace my inbox, leaving me longing for a more attentive customer service experience. Additionally, the pricing seemed a tad steep for garments that carried a hint of "cheaply made" essence, making me wonder about their longevity after a few rounds of washing. While the sizes tended to run on the smaller side, requiring a size up for a comfortable fit, the snug and seamless design offered solace to my sensitive skin. However, the irony of a company specializing in eczema clothing causing discomfort with their own labels did not escape me. The promise of relief was evident but overshadowed by the inconvenience caused by those pesky labels. As I consider future purchases from, I hold onto hope that they will address the labeling issue and perhaps refine their pricing to reflect the quality of their offerings. The commendations from regarding the kid's clothing add a glimmer of optimism to my future interactions with this brand. In a market sparse on anti-allergy underwear options, stands as a beacon of possibility, and I eagerly anticipate how they will evolve to better serve individuals seeking comfort without compromise.

Introduction: is an online retailer specializing in clothing designed specifically for individuals with eczema. With a wide range of products that aim to provide relief and comfort, this website has gained a reputation for being a reliable source for eczema-friendly clothing. In this comprehensive review, we will delve into various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Wide selection of eczema-friendly clothing
  • Products made from soft and breathable fabrics
  • Specifically designed to minimize irritation and itchiness
  • Options available for all age groups
  • Clear product descriptions and size charts
  • Responsive and user-friendly website
  • Efficient customer service
  • Positive customer reviews and high satisfaction rates
  • Affordable pricing
  • Quick shipping options


  • Limited availability of some popular items
  • Not all products may be suitable for severe eczema cases
  • Relatively new company with a smaller online presence

User Experience: provides a seamless and hassle-free user experience. The website is intuitive, well-organized, and visually appealing, making it easy for customers to navigate and find desired products. The clear product descriptions and size charts help users make informed purchasing decisions. The overall performance of the website is commendable, with fast loading times and no significant technical issues.

Pricing and Value for Money:

The pricing of is competitive and reasonable when compared to similar eczema-focused clothing retailers. Considering the specialized nature of the products and the use of high-quality fabrics, the pricing offers excellent value for money. Customers can find items suitable for various budgets without compromising on quality or effectiveness.

Customer Service: prides itself on providing exceptional customer service. Their dedicated support team promptly responds to inquiries, resolves issues, and ensures customer satisfaction. Whether through email, phone, or live chat, the customer service representatives are knowledgeable, friendly, and willing to assist shoppers throughout their shopping journey.

Product Quality and Selection: offers a wide range of products, each meticulously designed to cater to the unique needs of individuals with eczema. The clothing items are made from soft, hypoallergenic, and breathable fabrics that minimize irritation and itchiness. The product quality is commendable, with attention to detail and precision in the manufacturing process, ensuring both comfort and durability.

Website Usability:

The website of is user-friendly and optimized for easy navigation. The intuitive layout allows customers to browse and filter products effortlessly. The search function is efficient, enabling users to find specific items quickly. The overall design is aesthetically pleasing, while the well-structured menu helps users discover new products or browse based on categories with ease.

Returns and Exchanges: has a clear and customer-friendly returns and exchanges policy. If, for any reason, a customer is unsatisfied with a purchase, they can initiate the return process within a specified timeframe. The website provides a straightforward procedure to request a return or exchange, and the customer service team promptly assists in resolving the matter. It is worth noting that customers may be responsible for return shipping costs.

Promotions and Discounts: offers occasional promotions and discounts to provide additional value to its customers. These promotions can include seasonal sales, bundle deals, or discounts on select products. Subscribing to the company's newsletter or following their social media accounts is a great way to stay updated on the latest promotions and avail of exclusive discounts.


Despite being a relatively new company, has quickly gained a positive reputation within the eczema community. Their dedication to providing high-quality and effective clothing for individuals with eczema has earned them trust and recognition. The brand is often recommended by dermatologists and has received favorable reviews from satisfied customers who have experienced relief and improved skin health.

Payment Options: offers a variety of secure payment options to ensure a convenient checkout process. Customers can pay through major credit cards, including Visa, Mastercard, and American Express. Additionally, they also provide the option of PayPal, offering an extra layer of security and flexibility for those who prefer it.

Loyalty Programs:

Currently, does not have a specific loyalty program in place. However, the company occasionally rewards repeat customers through exclusive discounts or special promotions. Keeping an eye on their website or subscribing to their newsletter will ensure customers are aware of any loyalty-related benefits that may arise in the future.

Customer Reviews:

Customer reviews play a significant role in determining the trustworthiness and effectiveness of a product or retailer. has garnered numerous positive reviews from satisfied customers. Many users praise the company for their comfortable clothing, excellent customer service, and dedication to addressing eczema-related concerns. These positive reviews contribute to the overall credibility and reliability of the brand.

Community Involvement: demonstrates its commitment to the eczema community through active involvement. The company actively shares eczema-related information, tips, and resources on its website and social media platforms. By engaging with customers and providing valuable content, they foster a sense of community and support for individuals struggling with eczema.

Shipping and Costs: offers various shipping options to accommodate different customer preferences. The website provides clear information regarding shipping rates and estimated delivery times. The costs associated with shipping are reasonable and typically depend on the final destination and the chosen shipping method. Furthermore, the company also offers free shipping on orders exceeding a certain value, which adds value to the overall customer experience. In conclusion, proves to be a reliable and customer-centric online retailer, catering to the unique needs of individuals with eczema. With a wide selection of high-quality products, competitive pricing, excellent customer service, and a reputation for effectiveness, stands out as a trustworthy source for eczema-friendly clothing. Whether you are seeking relief for yourself or a loved one, this website offers a seamless user experience and ensures customer satisfaction throughout the entire shopping journey.