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0% users rated Poor
3% users rated Average
3% users rated Very Good
95% users rated Excellent
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STB - Grand Rapids, MI
Exemplary Service and Support: A Lifesaver in Times of Need
My experience with edco.com has been nothing short of exceptional. Their prompt and accurate service has been a lifesaver for me on multiple occasions. I cannot emphasize enough the positive impact their sales representative, Kim, has had on my interactions with the company. Kim's dedication to providing top-notch assistance and guidance is truly commendable. Her unwavering commitment to helping customers speaks volumes about the company's values and professionalism. I have always felt supported and valued whenever I have reached out for assistance. Thanks to edco.com and Kim, I have been able to navigate challenges seamlessly and embark on successful ventures with confidence. I cannot recommend them highly enough for their outstanding service and support. A
Al B
Exceeding Expectations: A Testimonial of Exceptional Service
From the moment I first engaged with edco.com, I knew I was in good hands. Their representative, Jessica, has consistently gone above and beyond to ensure that every interaction is not just satisfactory but truly exceptional. Her attention to detail and willingness to address all my inquiries with patience and expertise have made a world of difference. What truly sets edco.com apart is the quality of their service award plaques. Each piece exudes craftsmanship and precision, reflecting a commitment to excellence that is evident in every aspect of their work. The attention to detail in the plaques showcases not only their dedication to delivering a superior product but also their understanding of the importance of recognizing achievements in a meaningful way. I cannot recommend edco.com enough for their outstanding service and top-notch products. With Jessica leading the way, they have set a standard that others could only aspire to reach. Thank you for the incredible experience; I look forward to continuing to work with such a remarkable team. B
BETH HERZIG
Exceptional Service, Affordable Luxury: A Raving Review for edco.com
From the moment I reached out to edco.com, I knew I was in for a treat. Their customer service team goes above and beyond, ensuring every query is handled with care and efficiency. What truly sets them apart is not only their stellar service but also the affordability paired with the top-notch quality of their merchandise. From browsing their website to receiving my order promptly, every step of the process was a delight. Thank you, edco.com, for making shopping a truly enjoyable and satisfying experience! M
MICHAEL ALBETTA
Edco’s Exceptional Staff Made My Experience Unforgettable
Working with Lisa Frazier at edco.com has been a remarkable experience. Her professionalism, knowledge, and warm demeanor have made a lasting impression on me. Not to mention, the support from the inside office team, particularly Ms. Kim, has been exceptional. Their dedication and expertise have truly elevated my experience. Thank you for providing such a phenomenal staff – it’s what sets Edco apart. S
Shelley Adams
Outstanding Support During Last-Minute Changes
My experience with edco.com was incredibly positive, thanks to their exceptional customer service. When our group encountered unexpected last-minute changes to our order, the service representative went above and beyond to assist us. Not only did she guide us through completing the necessary modifications swiftly for on-time delivery, but she did so with a perfect blend of professionalism, empathy, and support. Despite the urgency of the situation, the representative maintained a calm and collected demeanor, ensuring that we felt understood and valued as customers. Her approach was not only efficient but also reassuring, creating a sense of trust and partnership during a potentially stressful time. I highly recommend edco.com not only for their quality products but also for the outstanding customer service that truly sets them apart. Thank you for turning a potentially challenging situation into a smooth and positive experience! B
Barbara
Exceeding Expectations Every Time!
Working with edco.com has been an absolute pleasure! From the friendly team who always go above and beyond to assist with proofs to the incredible speed at which orders are delivered, every interaction has been seamless. As the Owner of USA REALTY, INC, I can confidently say that edco.com has consistently exceeded my expectations. They truly understand the importance of quality service and quick turnaround times. Thank you, edco.com, for making every transaction a delight! M
Michele Kaye
Exemplary Service and Timely Deliveries: My Experience with Brown & Bigelow Award Order
My interaction with edco.com left me thoroughly impressed. From the get-go, Rosie's follow-up was impeccable, ensuring that every detail of my Brown & Bigelow award order was perfectly captured. The quick turnaround time to receive the proofs showcased their commitment to efficiency, while the on-time completion of the order demonstrated their dedication to customer satisfaction. Overall, my experience with edco.com was truly seamless, and I couldn't be happier with the exceptional service and timely deliveries. I highly recommend edco.com for all your award needs! D
DAVID JOHNSON
Neisha Delivers Quick and Reliable Service
I can't help but share my experience with edco.com. Neisha, one of their team members, provided me with quick and dependable service that truly stood out. Her efficiency and reliability made the entire process seamless and stress-free. It's rare to come across such dedicated individuals who prioritize customer satisfaction. I highly recommend their services to anyone in need of prompt and reliable assistance. Thank you, Neisha, and the entire team at edco.com for your exceptional service! E
EILEEN ERNST
Transforming Our Business: A Genuine Testimonial for Nancy Clark’s Exceptional Service at edco.com
Nancy Clark has been a game-changer for our business. Her dedication and commitment to customer satisfaction are truly exceptional. We were initially hesitant to switch to Edco from our local supplier, but Nancy's personalized attention and willingness to go above and beyond quickly won us over. From the moment we made the switch, Nancy has always been there to address any concerns and ensure that our needs are met. Her proactive approach and professionalism have not only improved our business operations but have also instilled confidence in us as customers. Thanks to Nancy's expertise and support, our experience with Edco has been nothing short of amazing. We are grateful for her tireless efforts in making sure we are always happy with the service provided. Nancy Clark is more than just a representative; she is a true partner in our success. If you are looking for a reliable and customer-focused service, look no further than Nancy Clark at edco.com. She has exceeded our expectations and continues to set the bar high for exceptional customer care. Thank you, Nancy, for transforming our business for the better. W
WOGCC
Gloria’s Exceptional Service Shines Bright at edco.com
Browsing through the virtual aisles of edco.com, I had the pleasure of being assisted by the wonderful Gloria. From the moment our interaction started, I knew I was in good hands. Gloria's attentiveness and responsiveness were truly impressive. She not only addressed my queries promptly but also followed through meticulously, ensuring that all my needs were met. Working with Gloria was a breath of fresh air in the often impersonal online shopping world. Her dedication to providing top-notch customer service left a lasting impression on me. It's rare to come across someone so committed to their role and customers' satisfaction. Thanks to Gloria, my overall experience at edco.com was elevated to new heights. I can confidently say that Gloria is the epitome of excellence in customer service. Her professionalism and genuine care for customers set a benchmark that others should strive to reach. D
DEBBIE COLLURA
A Heartfelt Testimonial: Edco Exceeds Expectations
My experience with Edco has been nothing short of exceptional. From their top-notch customer service to their amazing products and competitive pricing, this company truly stands out in the industry. Every interaction with them feels like they are going above and beyond to ensure customer satisfaction. It's no surprise that they have built a successful business on these values, making them an absolute pleasure to work with. If you're looking for a reliable and quality-driven partner, I highly recommend Edco! D
DE
Unmatched Speed and Impeccable Standards
Reflecting on my recent experience with edco.com, I am compelled to share the extraordinary level of service and quality I encountered. Placing my order late on a Wednesday afternoon, I was astounded to receive my product promptly by the following Monday noon – a feat that truly impressed me. What stood out even more was the unwavering commitment to excellence, as there was no compromise on quality despite the lightning-fast delivery. Moreover, I made an error in the initial proof submission, requiring swift adjustments. The team at edco.com displayed remarkable agility in accommodating these changes efficiently and with utmost professionalism. The entire process was seamless, demonstrating not only their proficiency but also their dedication to ensuring customer satisfaction at every step. In a world where efficiency often comes at the cost of quality, edco.com has mastered the art of delivering both in abundance. My experience was nothing short of exceptional, and I wholeheartedly recommend their services to anyone seeking a seamless blend of speed and perfection in all their endeavors. Thank you, edco.com, for setting a standard of excellence that truly sets you apart. A
ANASTASIA WALLACE
Turning Disappointment Into Delight: A Journey with edco.com
Reflecting on my experience with edco.com, I was initially captivated by the beauty of the product I ordered. However, my excitement turned to disappointment when it arrived broken. Despite a replacement being dispatched, fate seemed unkind as the second delivery suffered the same fate. Frustrated but undeterred, the flawlessly executed refund process by edco.com restored my faith in their commitment to customer satisfaction. Despite the initial setbacks, the professionalism and efficiency displayed by the edco.com customer service team in processing my refund left a lasting impression. While the product may not have found its way into my hands intact, the care and dedication shown in rectifying the issue spoke volumes about the company's integrity and customer-centric approach. In a world where mishaps are inevitable, it's the response that truly defines a brand. Thank you, edco.com, for transforming what could have been a disappointing experience into a testament of your reliability and dedication to customer service. Though the product may have been broken, the trust and respect you've earned from this encounter remain unshaken. T
TERI WISNESS
Unveiling the Exceptional Service of Gloria Sejas at edco.com!
From my experience, interacting with Gloria on edco.com has been an absolute pleasure. Her quick and efficient responses have truly set her apart, ensuring a smooth and hassle-free process every step of the way. However, one aspect that could elevate the customer experience further would be for the website to accurately reflect stock availability. Amidst the exceptional service provided by Gloria, this minor enhancement could enhance the overall user experience, making it even more seamless and convenient. I highly recommend engaging with Gloria at edco.com for a truly delightful customer service experience! L
LISA MANDERSON
Unparalleled Excellence: EDCO Shines Bright
As a loyal customer of edco.com, I can confidently say that EDCO always delivers on their promises. Not only do they excel in prompt shipping and effective communication, but their commitment to quality truly sets them apart. Every year, we eagerly anticipate the pleasure of working with them, knowing that the trophies we receive will shine brilliantly, reflecting their dedication to excellence.
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Introduction
Edco.com is an online retailer specializing in a wide range of products for the home and office. With a reputation for quality and reliability, Edco aims to provide customers with a convenient and enjoyable shopping experience. From office supplies to furniture, housewares to electronics, they offer a comprehensive selection of products to meet the needs of consumers and businesses alike.Pros and Cons
- Pros:
- Extensive product selection
- Competitive pricing
- Well-designed website
- Easy navigation and search options
- Secure payment options
- Cons:
- Limited international shipping options
- Some products may have long delivery times
- Occasional stock shortages