Edco Reviews

Voted Good (5/5)

6748 Votes

40 Reviews

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In the Corporate Gift Supplier category

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0% users rated Terrible
0% users rated Poor
3% users rated Average
3% users rated Very Good
95% users rated Excellent
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S STB - Grand Rapids, MI
56 days ago

Exemplary Service and Support: A Lifesaver in Times of Need

My experience with edco.com has been nothing short of exceptional. Their prompt and accurate service has been a lifesaver for me on multiple occasions. I cannot emphasize enough the positive impact their sales representative, Kim, has had on my interactions with the company. Kim's dedication to providing top-notch assistance and guidance is truly commendable. Her unwavering commitment to helping customers speaks volumes about the company's values and professionalism. I have always felt supported and valued whenever I have reached out for assistance. Thanks to edco.com and Kim, I have been able to navigate challenges seamlessly and embark on successful ventures with confidence. I cannot recommend them highly enough for their outstanding service and support.
A Al B
57 days ago

Exceeding Expectations: A Testimonial of Exceptional Service

From the moment I first engaged with edco.com, I knew I was in good hands. Their representative, Jessica, has consistently gone above and beyond to ensure that every interaction is not just satisfactory but truly exceptional. Her attention to detail and willingness to address all my inquiries with patience and expertise have made a world of difference. What truly sets edco.com apart is the quality of their service award plaques. Each piece exudes craftsmanship and precision, reflecting a commitment to excellence that is evident in every aspect of their work. The attention to detail in the plaques showcases not only their dedication to delivering a superior product but also their understanding of the importance of recognizing achievements in a meaningful way. I cannot recommend edco.com enough for their outstanding service and top-notch products. With Jessica leading the way, they have set a standard that others could only aspire to reach. Thank you for the incredible experience; I look forward to continuing to work with such a remarkable team.
B BETH HERZIG
57 days ago

Exceptional Service, Affordable Luxury: A Raving Review for edco.com

From the moment I reached out to edco.com, I knew I was in for a treat. Their customer service team goes above and beyond, ensuring every query is handled with care and efficiency. What truly sets them apart is not only their stellar service but also the affordability paired with the top-notch quality of their merchandise. From browsing their website to receiving my order promptly, every step of the process was a delight. Thank you, edco.com, for making shopping a truly enjoyable and satisfying experience!
M MICHAEL ALBETTA
57 days ago

Edco’s Exceptional Staff Made My Experience Unforgettable

Working with Lisa Frazier at edco.com has been a remarkable experience. Her professionalism, knowledge, and warm demeanor have made a lasting impression on me. Not to mention, the support from the inside office team, particularly Ms. Kim, has been exceptional. Their dedication and expertise have truly elevated my experience. Thank you for providing such a phenomenal staff – it’s what sets Edco apart.
S Shelley Adams
57 days ago

Outstanding Support During Last-Minute Changes

My experience with edco.com was incredibly positive, thanks to their exceptional customer service. When our group encountered unexpected last-minute changes to our order, the service representative went above and beyond to assist us. Not only did she guide us through completing the necessary modifications swiftly for on-time delivery, but she did so with a perfect blend of professionalism, empathy, and support. Despite the urgency of the situation, the representative maintained a calm and collected demeanor, ensuring that we felt understood and valued as customers. Her approach was not only efficient but also reassuring, creating a sense of trust and partnership during a potentially stressful time. I highly recommend edco.com not only for their quality products but also for the outstanding customer service that truly sets them apart. Thank you for turning a potentially challenging situation into a smooth and positive experience!
B Barbara
57 days ago

Exceeding Expectations Every Time!

Working with edco.com has been an absolute pleasure! From the friendly team who always go above and beyond to assist with proofs to the incredible speed at which orders are delivered, every interaction has been seamless. As the Owner of USA REALTY, INC, I can confidently say that edco.com has consistently exceeded my expectations. They truly understand the importance of quality service and quick turnaround times. Thank you, edco.com, for making every transaction a delight!
M Michele Kaye
58 days ago

Exemplary Service and Timely Deliveries: My Experience with Brown & Bigelow Award Order

My interaction with edco.com left me thoroughly impressed. From the get-go, Rosie's follow-up was impeccable, ensuring that every detail of my Brown & Bigelow award order was perfectly captured. The quick turnaround time to receive the proofs showcased their commitment to efficiency, while the on-time completion of the order demonstrated their dedication to customer satisfaction. Overall, my experience with edco.com was truly seamless, and I couldn't be happier with the exceptional service and timely deliveries. I highly recommend edco.com for all your award needs!
D DAVID JOHNSON
58 days ago

Neisha Delivers Quick and Reliable Service

I can't help but share my experience with edco.com. Neisha, one of their team members, provided me with quick and dependable service that truly stood out. Her efficiency and reliability made the entire process seamless and stress-free. It's rare to come across such dedicated individuals who prioritize customer satisfaction. I highly recommend their services to anyone in need of prompt and reliable assistance. Thank you, Neisha, and the entire team at edco.com for your exceptional service!
E EILEEN ERNST
62 days ago

Transforming Our Business: A Genuine Testimonial for Nancy Clark’s Exceptional Service at edco.com

Nancy Clark has been a game-changer for our business. Her dedication and commitment to customer satisfaction are truly exceptional. We were initially hesitant to switch to Edco from our local supplier, but Nancy's personalized attention and willingness to go above and beyond quickly won us over. From the moment we made the switch, Nancy has always been there to address any concerns and ensure that our needs are met. Her proactive approach and professionalism have not only improved our business operations but have also instilled confidence in us as customers. Thanks to Nancy's expertise and support, our experience with Edco has been nothing short of amazing. We are grateful for her tireless efforts in making sure we are always happy with the service provided. Nancy Clark is more than just a representative; she is a true partner in our success. If you are looking for a reliable and customer-focused service, look no further than Nancy Clark at edco.com. She has exceeded our expectations and continues to set the bar high for exceptional customer care. Thank you, Nancy, for transforming our business for the better.
W WOGCC
63 days ago

Gloria’s Exceptional Service Shines Bright at edco.com

Browsing through the virtual aisles of edco.com, I had the pleasure of being assisted by the wonderful Gloria. From the moment our interaction started, I knew I was in good hands. Gloria's attentiveness and responsiveness were truly impressive. She not only addressed my queries promptly but also followed through meticulously, ensuring that all my needs were met. Working with Gloria was a breath of fresh air in the often impersonal online shopping world. Her dedication to providing top-notch customer service left a lasting impression on me. It's rare to come across someone so committed to their role and customers' satisfaction. Thanks to Gloria, my overall experience at edco.com was elevated to new heights. I can confidently say that Gloria is the epitome of excellence in customer service. Her professionalism and genuine care for customers set a benchmark that others should strive to reach.
D DEBBIE COLLURA
64 days ago

A Heartfelt Testimonial: Edco Exceeds Expectations

My experience with Edco has been nothing short of exceptional. From their top-notch customer service to their amazing products and competitive pricing, this company truly stands out in the industry. Every interaction with them feels like they are going above and beyond to ensure customer satisfaction. It's no surprise that they have built a successful business on these values, making them an absolute pleasure to work with. If you're looking for a reliable and quality-driven partner, I highly recommend Edco!
D DE
64 days ago

Unmatched Speed and Impeccable Standards

Reflecting on my recent experience with edco.com, I am compelled to share the extraordinary level of service and quality I encountered. Placing my order late on a Wednesday afternoon, I was astounded to receive my product promptly by the following Monday noon – a feat that truly impressed me. What stood out even more was the unwavering commitment to excellence, as there was no compromise on quality despite the lightning-fast delivery. Moreover, I made an error in the initial proof submission, requiring swift adjustments. The team at edco.com displayed remarkable agility in accommodating these changes efficiently and with utmost professionalism. The entire process was seamless, demonstrating not only their proficiency but also their dedication to ensuring customer satisfaction at every step. In a world where efficiency often comes at the cost of quality, edco.com has mastered the art of delivering both in abundance. My experience was nothing short of exceptional, and I wholeheartedly recommend their services to anyone seeking a seamless blend of speed and perfection in all their endeavors. Thank you, edco.com, for setting a standard of excellence that truly sets you apart.
A ANASTASIA WALLACE
64 days ago

Turning Disappointment Into Delight: A Journey with edco.com

Reflecting on my experience with edco.com, I was initially captivated by the beauty of the product I ordered. However, my excitement turned to disappointment when it arrived broken. Despite a replacement being dispatched, fate seemed unkind as the second delivery suffered the same fate. Frustrated but undeterred, the flawlessly executed refund process by edco.com restored my faith in their commitment to customer satisfaction. Despite the initial setbacks, the professionalism and efficiency displayed by the edco.com customer service team in processing my refund left a lasting impression. While the product may not have found its way into my hands intact, the care and dedication shown in rectifying the issue spoke volumes about the company's integrity and customer-centric approach. In a world where mishaps are inevitable, it's the response that truly defines a brand. Thank you, edco.com, for transforming what could have been a disappointing experience into a testament of your reliability and dedication to customer service. Though the product may have been broken, the trust and respect you've earned from this encounter remain unshaken.
T TERI WISNESS
66 days ago

Unveiling the Exceptional Service of Gloria Sejas at edco.com!

From my experience, interacting with Gloria on edco.com has been an absolute pleasure. Her quick and efficient responses have truly set her apart, ensuring a smooth and hassle-free process every step of the way. However, one aspect that could elevate the customer experience further would be for the website to accurately reflect stock availability. Amidst the exceptional service provided by Gloria, this minor enhancement could enhance the overall user experience, making it even more seamless and convenient. I highly recommend engaging with Gloria at edco.com for a truly delightful customer service experience!
L LISA MANDERSON
66 days ago

Unparalleled Excellence: EDCO Shines Bright

As a loyal customer of edco.com, I can confidently say that EDCO always delivers on their promises. Not only do they excel in prompt shipping and effective communication, but their commitment to quality truly sets them apart. Every year, we eagerly anticipate the pleasure of working with them, knowing that the trophies we receive will shine brilliantly, reflecting their dedication to excellence.

Introduction

Edco.com is an online retailer specializing in a wide range of products for the home and office. With a reputation for quality and reliability, Edco aims to provide customers with a convenient and enjoyable shopping experience. From office supplies to furniture, housewares to electronics, they offer a comprehensive selection of products to meet the needs of consumers and businesses alike.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • Well-designed website
    • Easy navigation and search options
    • Secure payment options
  • Cons:
    • Limited international shipping options
    • Some products may have long delivery times
    • Occasional stock shortages

User Experience

Edco.com provides an intuitive and user-friendly interface that allows customers to easily browse and find the products they need. The website is well-organized, with clear categories and subcategories, making navigation a breeze. The search function is also efficient, providing relevant results quickly. The overall user experience is smooth and enjoyable, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Edco.com offers competitive prices, making it an attractive option for budget-conscious shoppers. Their pricing is transparent and consistent, without any hidden fees or charges. Additionally, they frequently run promotional campaigns and offer discounts, further enhancing the value for money. Customers can be confident that they are getting a fair deal when shopping at Edco.com.

Customer Service

Edco.com places great emphasis on customer satisfaction and provides excellent customer service. Their knowledgeable and friendly support team is readily available to assist customers with any queries or concerns. Contact options include email, phone, and live chat. They strive to resolve issues promptly and efficiently, ensuring a positive customer experience.

Product Quality and Selection

Edco.com takes pride in offering high-quality products from reputable brands. They carefully curate their selection to ensure that customers receive reliable and durable items. The product range covers a wide spectrum, including office supplies, electronics, furniture, kitchen appliances, and more. Whether you need basic stationery or state-of-the-art gadgets, Edco.com has you covered.

Website Usability

The Edco.com website is designed for optimal usability. The layout is clean and aesthetically pleasing, with easy-to-read fonts and visually appealing images. The menu structure is logical, allowing users to quickly locate desired categories and products. The checkout process is straightforward, simplifying the buying process. Overall, the website provides a seamless and user-friendly experience.

Returns and Exchanges

Edco.com has a flexible and customer-friendly return and exchange policy. If a customer is not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The process is typically hassle-free, with clear instructions provided on the website. However, customers should be aware that certain products may have specific return restrictions due to hygiene or safety reasons.

Promotions and Discounts

Edco.com frequently runs promotions and offers discounts to provide customers with extra savings. These promotions can range from seasonal sales to exclusive deals on specific products. Customers can find information about ongoing promotions on the website's homepage or subscribe to their newsletter for regular updates. Taking advantage of these promotions allows customers to get even more value for their money.

Reputation

Edco.com has established a strong reputation for reliability and customer satisfaction. With years of experience in the industry, they have consistently delivered high-quality products and services. Positive customer reviews and testimonials further reinforce their reputation as a trustworthy retailer. Customers can feel confident in their purchases from Edco.com.

Payment Options

Edco.com provides a variety of secure payment options for customers' convenience. These options include major credit cards, such as Visa, Mastercard, and Discover, as well as PayPal. The use of secure payment gateways ensures the protection of customers' personal and financial information, giving them peace of mind when making their purchases.

Loyalty Programs

Edco.com offers a loyalty program to reward frequent shoppers. By creating an account and making regular purchases, customers can earn points that can be redeemed for discounts or exclusive offers. This program encourages customer loyalty and provides additional value to those who frequently shop at Edco.com.

Customer Reviews

Customer reviews play an important role in informing potential buyers about the quality of products and the overall shopping experience. At Edco.com, customers have the option to leave reviews for products they have purchased. These reviews are valuable resources for other shoppers to gain insights and make informed decisions.

Community Involvement

Edco.com actively participates in community involvement initiatives. They support local charities and contribute to social causes. By giving back to the community, Edco.com demonstrates their commitment to making a positive impact beyond their business operations.

Shipping and Costs

Edco.com offers shipping within the United States, with varying costs depending on the size and weight of the items. They strive to provide fast and reliable delivery, though some products may have longer shipping times due to factors beyond their control. Shipping costs are calculated at checkout, and customers can select their preferred shipping method based on their needs and budget. In conclusion, Edco.com is a reputable online retailer offering a wide range of products for both personal and professional needs. With their extensive product selection, competitive pricing, user-friendly website, and reliable customer service, they provide a seamless shopping experience. Edco.com's commitment to quality, value for money, and customer satisfaction makes them a trusted choice for customers seeking reliable and diverse home and office products.