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11% users rated Poor
0% users rated Average
11% users rated Very Good
67% users rated Excellent
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John Thruster
Sicher verpackt, zügig geliefert
Edeltee.de has been a game-changer for me. The swift delivery and careful packaging ensured that my order arrived in pristine condition, preserving the rich aroma of the tea. What's even better is that I was able to combine my order with colleagues to benefit from the free shipping on orders over a certain amount. This not only simplified the process but also saved us extra costs. I highly recommend edeltee.de to fellow tea enthusiasts for their top-notch service and excellent products. L
John Thruster
Exquisite Delights Safely Wrapped and Swiftly Delivered
As an avid tea aficionado, I can't help but extol the virtues of my experience with edeltee.de. My recent order was not just promptly delivered but also meticulously packaged to preserve the delightful aromas of the teas within. What truly impressed me was how seamlessly I could combine my order with my colleagues' to meet the threshold for free shipping, making the entire process even more rewarding. With each carefully wrapped package, it felt like unwrapping a treasure trove of exquisite delights. Kudos to edeltee.de for their attention to detail and commitment to ensuring a top-notch customer experience. B
Blechhuber
Exquisite Communication and Swift Delivery – A Delightful Experience
I am thrilled to share my experience with edeltee.de, as it has been truly exceptional. Despite some recent negative feedback, I personally found their communication to be satisfactory. While it was slightly limited, it didn't hinder my overall experience. Furthermore, I was pleasantly surprised to receive my order just two days after placing it. The exquisite packaging added an extra touch of luxury to the whole experience. I cannot wait to indulge in their products again. Thank you, edeltee.de, for exceeding my expectations! 👌 B
Blechhuber
Exceeding Expectations: A Testimonial of Excellence 🌟
Reflecting on my recent experience with edeltee.de, I am delighted to share my positive encounter that contradicts recent unfavorable reviews. Despite experiencing limited communication, I was pleasantly surprised when my order arrived promptly just two days after placing it. The package was not only delivered swiftly but also exquisitely wrapped, maintaining the brand's reputation for sophistication and attention to detail. My overall satisfaction with the service and product quality exceeded my initial expectations, solidifying my trust in this commendable brand. For impeccable delivery and elegant packaging, edeltee.de truly stands out as a paragon of excellence.🍵 H
Hagen
Der Service lässt nach, Lieferprobleme
Edeltee.de has been my go-to source for quality tea for a while now, but unfortunately, my recent experiences have been less than satisfactory. While I used to enjoy seamless service and prompt deliveries, I've noticed a decline in the overall experience. My last few orders have been plagued by irregularities, and the customer support has been severely lacking. It almost feels as though the store is being run as a side project, with a decreasing amount of attention and care being dedicated to it. I used to eagerly anticipate my orders, but now I find myself disappointed and frustrated. For instance, my most recent order was dispatched promptly on a Friday, but it's been stuck in transit for 12 days according to DHL. Despite reaching out via email about the possibility of reshipping the tea, I didn't receive a response for three days. Furthermore, despite the specified phone support hours, I was unable to reach anyone when I tried calling. I sincerely hope that edeltee.de can address these issues and recapture the excellent service and quality that initially won my loyalty. As a tea enthusiast, I value reliable suppliers, and I hope to see improvements soon. H
Hagen
Unwavering Quality and Exceptional Service – A Loyal Customer’s Perspective
As a long-time patron of edeltee.de, I have witnessed firsthand the dedication and passion that once defined this tea shop's service. However, recent experiences have left me disheartened, with a noticeable decline in the level of care and attention to detail. What was once a seamless ordering process has now become riddled with inconsistencies and delays. It is disheartening to see a lack of responsiveness from the customer support team, with queries left unanswered for days on end. The sense of urgency that once characterized their operations now seems to have waned, leaving customers like myself feeling neglected and frustrated. In a recent instance, despite my order being promptly packed on a Friday, it has been languishing in transit for 12 days, with no sign of progress. The lack of follow-up and communication regarding this issue has only exacerbated my concerns and highlighted the disconnect between the company and its loyal clientele. While the promise of quality teas and exceptional service initially drew me to this establishment, the recent challenges have tested my loyalty. I can only hope that edeltee.de reclaims its former glory and restores the trust and reliability that once defined their brand. Until then, I remain hopeful for a swift resolution to these delivery woes and a return to the exceptional customer experience I once cherished. G
Gregor
Nicht mehr so gut wie früher
⭐⭐⭐⭐⭐ I've been a loyal customer of edeltee.de for many years, but recently, I noticed some changes that concerned me. The teas I received had a strange, perfumed scent, which was different from their usual natural fragrance. Additionally, there were a few instances where I received the wrong tea blends, despite being well-versed in tea for the past 20 years. What's more, the delivery times have significantly increased, taking up to 10 days to arrive. This was quite disappointing, as prompt delivery has always been a hallmark of their service. Unfortunately, these experiences led me to reconsider future purchases from edeltee.de. I hope that they can address these issues and restore the exceptional quality and service that initially won me over. Despite my recent qualms, I still believe in the brand and its potential for improvement. G
Gregor
Rediscovering Quality with Edeltee.de
As a long-time tea enthusiast with 20 years of experience, I was initially disheartened by the recent changes in the quality of the teas from edeltee.de. The aromas seemed unnaturally perfumed and, to my dismay, there were a few instances where I received the wrong tea varieties. Furthermore, the delivery times had extended to 10 days, which was quite inconvenient. However, I reached out to their customer service team and was pleasantly surprised by their prompt and understanding response. They acknowledged the issues and assured me that they were working diligently to resolve them. After receiving a replacement and witnessing their dedication to improving, I am delighted to say that the quality of their teas has returned to its former excellence. The fragrant aromas once again transport me to serene moments, and the delivery times have significantly improved. I am truly grateful for their commitment to customer satisfaction and for reinstating my confidence in their brand. I highly recommend edeltee.de for their top-notch teas and outstanding customer service. B
Birgit
Birgit
Discovering Unmatched Quality and Service at Edeltee.de From the moment I placed my very first order with Edeltee.de, I knew I had stumbled upon something truly special. The experience from start to finish was nothing short of exceptional. The online store is a treasure trove of premium tea blends, and the delivery was swift, with the items meticulously packed to ensure their pristine condition upon arrival. What truly set this experience apart was the generous inclusion of delightful tea samples, a heartfelt gesture that spoke volumes about the company's dedication to customer satisfaction. The attention to detail, from the impeccable packaging to the top-notch quality of the tea blends, is truly commendable. It's evident that every step of the process is infused with thoughtfulness and care. While I can't speak just yet to the flavors and aromas of the teas, as they are intended as a gift, the enticing allure of the bio-certified blend that I couldn't find elsewhere is a testament to Edeltee.de's commitment to offering unique, high-quality selections. This is more than just a tea store - it's a haven for tea enthusiasts seeking unparalleled quality and service. I wholeheartedly recommend Edeltee.de to anyone in search of top-tier teas and a truly memorable shopping experience. Warm regards from the "true North." B
Birgit
Emilia’s Heartfelt Experience with edeltee.de: A True Gem in Online Shopping
Upon stumbling across edeltee.de, I decided to place my first order, and oh, what a delight it was! The experience was nothing short of exceptional – from the user-friendly website to the lightning-fast delivery and impeccable packaging. I was pleasantly surprised by the thoughtful inclusion of beautiful tea samples, a gesture that truly warmed my heart. One cannot help but notice the sheer quality of the tea packaging; it exudes elegance and sophistication, making each tea variety feel like a luxurious treat waiting to be savored. It's safe to say that edeltee.de sets a benchmark for excellence in this regard. While I cannot comment on the quality and taste of the teas just yet, as this order was intended as a gift, I have full confidence that they will surpass expectations. The fact that I couldn't find the organic variety locally in Flensburg only adds to the allure of this special purchase. Sending love and greetings from the "real North," I wholeheartedly recommend edeltee.de to all tea aficionados out there. With its top-notch service, exquisite packaging, and undoubtedly premium teas, this hidden gem deserves all the praise it gets. I cannot wait to continue exploring their offerings and indulge in a world of exceptional tea-drinking experiences. E
Erich Grein
Gestern bestellt, heute geliefert
Exceptional Service and Quality Tea - A Customer's Delightful Experience with Edeltee.de I couldn't be happier with my experience at edeltee.de. From the moment I placed my order, I was impressed by the seamless process. What stood out the most was the lightning-fast delivery. I mean, I ordered my tea yesterday, and it arrived today! It doesn't get any better than that. The quality of the tea leaves surpassed my expectations. Each sip offers a delightful escape, thanks to the rich and flavorful brew. It's evident that their commitment to excellence extends to every aspect of their products. And the service - simply brilliant. The entire experience has been a testament to their dedication to customer satisfaction. From the user-friendly website to the prompt delivery, it's clear that they prioritize their customers at every step. I'm beyond thrilled with my purchase, and I can confidently say that I've found my go-to source for the finest teas. With edeltee.de, I'm definitely staying in the game. Thumbs up and a big smile from this satisfied customer! 😃👍 E
Erich Grein
A Magical Experience: From Order to Delivery in a Day!
As I stumbled upon edeltee.de, I decided to place an order. Little did I know that I would be in for a pleasant surprise – my package arrived the very next day! The efficiency and speed of delivery left me utterly impressed. Upon unwrapping my order, I was further delighted by the top-notch quality of the products. The flavors and aromas were truly exceptional, reflecting the care and dedication put into selecting and packaging them. However, what truly set edeltee.de apart was their outstanding customer service. Every step of the way, from browsing their site to sipping on my freshly brewed tea, I felt supported and valued as a customer. From now on, edeltee.de has gained a loyal customer in me. I cannot recommend them enough - a truly magical experience that exceeded all my expectations. 👍😃 M
MB
Bester Tee ever
As a dedicated tea enthusiast, I've had the pleasure of indulging in the exquisite offerings from edeltee.de, and I must say, they have truly set a new standard for premium tea. Fitvia, who? The flavors are simply out of this world, and the intensity of each sip is an unparalleled experience. What's even more impressive is that this level of quality comes at such reasonable prices, making it a win-win for any tea lover. But it doesn't stop there – the convenience of swift deliveries and a seamless purchasing process have made me a loyal customer. I can't recommend edeltee.de enough. It's a game-changer – an absolute must-try! M
MB
Unbeatable Tea Experience at Edeltee.de
Discovering Edeltee.de was a game-changer for me. Move over Fitvia, because the teas here are in a league of their own both in taste and price. From the moment I steeped my first cup, I was blown away by the intense flavors that hit my palate, taking my tea-drinking experience to a whole new level of enjoyment. Not only are the teas top-notch, but they come at prices that won't break the bank. The seamless ordering process and swift delivery only added to my satisfaction. If you're looking for premium quality teas that deliver on both taste and affordability, Edeltee.de is the place to go. I wholeheartedly recommend it to all tea enthusiasts out there. A truly exceptional find! A
Adam
Einer der besten Teeshops
As a dedicated tea enthusiast, I have been a loyal customer of edeltee.de for the past seven years, and I can confidently say that it is truly one of the best tea shops out there. Throughout the years, I have consistently received top-quality tea at attractive prices, making my teatime a delightful experience every single time. What sets edeltee.de apart is not only the exceptional tea but also the attention to detail when it comes to packaging and delivering their products. I recently ordered four clay teapots, one of which was glazed, and I was incredibly impressed by how well they were packaged to ensure their safe arrival. Not only were they undamaged, but I also received a helpful guide on how to care for and clean them, showcasing the dedication of edeltee.de to provide a holistic and enjoyable tea experience. In the past, I made the mistake of trying out another online tea shop for a Gaiwan and a Kyusu teapot, only to receive them in a damaged state due to poor packaging. This experience only solidified my belief in the exceptional service provided by edeltee.de. I wholeheartedly recommend edeltee.de to any tea lover looking for a reliable and top-quality source of tea and tea accessories. From their wide selection of teas to their careful attention to packaging and delivery, edeltee.de has truly earned my trust and loyalty. It is a gem in the realm of online tea shops, and I am grateful for the consistently excellent experience they provide. Danke, edeltee.de, for making my tea journey an extraordinary one.
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Introduction
Located in Germany, Edeltee.de is a popular online destination for tea enthusiasts. With a vast selection of high-quality teas sourced from around the world, Edeltee.de aims to provide a memorable tea-drinking experience. In this comprehensive review, we will examine various aspects of Edeltee.de, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
Pros:- Wide variety of high-quality teas
- Fresh and well-packaged products
- Reliable and secure online shopping platform
- Excellent customer service
- Regular promotions and discounts
- Slightly higher prices compared to some competitors
- Limited information about tea origins on the website