Edibleblooms Reviews

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6 Reviews

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A AnFear
94 days ago

Unsatisfactory Experience Turned into a Disheartening Memory

As a hopeful customer of edibleblooms.com.au, I embarked on a journey filled with excitement and anticipation, only to find my expectations shattered. What was supposed to be a delightful experience turned into a disheartening memory. After eagerly making a payment and selecting a special item, the unfortunate news of its unavailability left me crestfallen. Instead of offering a meaningful resolution, I received a meager substitute without any consultation, leaving me questioning the value of my hard-earned $89. The disheartenment deepened as the delivered goods, purported to be of equivalent worth, amounted to a mere fraction of the sum paid. What's more, the products were marred by the effects of heat, resulting in a disappointing and unsightly display. This unsatisfactory episode has undeniably left me disillusioned, with a solemn vow never to engage with this service again. In hindsight, it's unsettling to reminisce about the excitement that swiftly morphed into disillusionment. The lack of transparency, empathy, and integrity displayed throughout this transaction has left an indelible mark. Regrettably, I cannot in good conscience recommend this service to anyone seeking a reliable and gratifying experience. In the wake of this dismal encounter, I hope for a positive shift in their approach, fostering trust and delivering on the promise of joyous experiences. For now, my apprehension remains, and the quest for a dependable and considerate service continues.
T Tamie Thorn
108 days ago

Edible Blooms: A Regretful Letdown Turned Learning Experience

My experience with Edible Blooms is one I will never forget, for both the wrong and the lessons it brought. I had eagerly paid for a same-day delivery well within the company's specified cutoff time, hoping to bring smiles to two special little girls on their celebration day. However, that day turned into a disappointment as the bouquets failed to arrive, leaving the girls and myself feeling utterly let down. It was not just a logistical failure; it felt like a personal oversight, tarnishing the significance of their special occasion. Despite my earnest attempts to reach out through emails, the silence from the business was resounding. It was only after mustering the courage to call that I was met with unhelpful responses, devoid of any offers for a refund, especially considering the same-day delivery mishap. This lack of accountability and empathy only added to the weight of dissatisfaction. Reflecting on this frustrating ordeal, I have come to realize the importance of reliability and responsiveness in customer service. While this experience left me disheartened, it also served as a poignant reminder to value companies that uphold their promises and prioritize customer satisfaction. While I may not recommend Edible Blooms based on my personal encounter, I hope this feedback resonates with the company as an opportunity for growth and improvement in their service delivery.
U Umberto Vincitorio
481 days ago

A Husband’s Disappointment Turned Anniversary Disaster

As a husband, I always strive to make special occasions even more memorable for my beloved wife. That’s why I meticulously planned to surprise her with a beautiful gift from edibleblooms.com.au for our wedding anniversary. However, what was supposed to be a joyous celebration turned into a nightmare. Despite ordering two days in advance and paying for "same day and guaranteed date" delivery, the gift arrived over two hours late. To make matters worse, the white chocolate strawberries I specifically requested were replaced with milk chocolate ones. The absence of proper refrigeration caused them to arrive half-melted, and the donuts were disappointingly old and stale. It felt as if they had been prepared days before my order. My interaction with the customer service team, particularly with Paige and Lara, only added to the frustration. Their rude and unhelpful attitude, coupled with their refusal to issue a refund and their request for photos of the melted strawberries, left me feeling unheard and dissatisfied. This experience with Edible Blooms was not just a letdown; it was a stark reminder of their unreliability and lack of customer care. Their dismissive approach to rectifying their mistakes was truly disheartening, and it is with a heavy heart that I advise others to think twice before entrusting them with making important moments special. My earnest hope is that others can learn from my unfortunate experience and avoid the disappointment that comes with placing trust in a company that ultimately falls short.
U Umberto Vincitorio
481 days ago

A Nightmare Turned into a Dream with Edible Blooms

After a challenging experience with a previous order, I reached out to Edible Blooms for assistance in selecting a last-minute gift for my best friend's birthday. The team went above and beyond to ensure that the gift arrived on time, beautifully presented, and with the exact specifications I requested. Not only did they provide the white chocolate strawberries my friend adores, but they also included a handwritten note that added a personal touch to the gift. The attention to detail and exceptional customer service truly turned my nightmare experience into a dream come true. I highly recommend Edible Blooms for their dedication to customer satisfaction and for making every celebration extraordinary. Thank you for restoring my faith in gift delivery services!
J jenny lea
501 days ago

something for everyone

Edible Blooms has been an absolute game-changer for me. I have lost count of the number of times I have used their services for birthdays, get well soon gestures, and those "just because" moments. Every single time, they have delivered on time, without fail. What sets Edible Blooms apart is their extraordinary variety of items, which cater to every price range. Whether I'm on a tight budget or looking to splurge, they always have something extraordinary that fits the bill. This is especially helpful because it means there's something for everyone and for any occasion. I have also struggled in the past to find the right gift for the men in my life, but Edible Blooms has proven to be a super alternative. Their unique array of products has made it a breeze to find thoughtful and delightful gifts for the men I care about. I am truly grateful to have found Edible Blooms. Their seamless service, combined with the diverse selection of products, makes them my go-to for all gifting needs. Thank you, Edible Blooms, for consistently exceeding my expectations!
J jenny lea
501 days ago

Gifts Galore: A Taste of Edible Blooms

Overflowing with gratitude for the seamless experiences with edibleblooms.com.au, I wholeheartedly endorse this platform. Deployed numerous times for diverse occasions like birthdays, words of wellness, and even spur-of-the-moment gestures, each time unearths a delightfully satisfying outcome. Punctuality reigns supreme in their services, a trait seldom found in today's quick-fix world. The broad spectrum of offerings caters to all pockets, ensuring no one leaves empty-handed. The versatility in choices is mesmerizing, making it a virtual treasure trove of gifting solutions. Navigating the often tricky waters of selecting gifts for men, Edible Blooms emerges as a knight in shining armor, providing an offbeat yet charming alternative. An oasis amidst conventional gifting options, this platform truly has something for everyone, a fact I can vouch for with unwavering conviction.

Introduction

Edible Blooms is a renowned online retailer that specializes in creating unique and personalized gifts. With a focus on edible arrangements, they offer a wide range of delicious treats including fruit bouquets, chocolate-covered strawberries, and gourmet hampers. Operating in Australia, Edible Blooms has gained a solid reputation for their high-quality products and exceptional customer service.

Pros and Cons

Pros:
  • Extensive selection of creatively designed edible arrangements
  • High-quality products made with fresh and premium ingredients
  • Customization options available for a personalized touch
  • Easy navigation and user-friendly interface on their website
  • Prompt and efficient customer service
  • Timely delivery and well-packaged products
Cons:
  • Higher price point compared to traditional gift options
  • Limited delivery options, primarily focused on major cities

User Experience

Edible Blooms provides a seamless and enjoyable user experience on their website. The interface is intuitive, making it easy for users to browse through their extensive product range and find the perfect gift. The website is visually appealing and well-organized, ensuring a smooth and hassle-free shopping experience.

Pricing and Value for Money

While Edible Blooms may be on the higher end of the price spectrum, their products offer excellent value for money. The uniqueness and quality of their edible arrangements justify the higher price point. Customers can expect to receive beautifully presented and premium-quality gifts that are sure to impress the recipient.

Customer Service

Edible Blooms takes pride in their exceptional customer service. Whether it's inquiries about products, assistance during the ordering process, or managing after-sales support, their knowledgeable and friendly team is always ready to help. Customers can reach out to them via phone or email, and can expect prompt and effective resolution of any queries or concerns.

Product Quality and Selection

The product quality at Edible Blooms is top-notch. Each item is carefully crafted with attention to detail, using fresh and high-quality ingredients. Their selection is diverse and caters to different tastes and occasions. From elegant fruit bouquets to indulgent chocolate arrangements, customers can find the perfect gift to suit any preference or celebration.

Website Usability

Edible Blooms' website is designed with user convenience in mind. The interface is visually appealing and easy to navigate, allowing customers to quickly find and explore their product range. The search and filtering options help users narrow down their choices, making the shopping experience more efficient. The checkout process is streamlined, ensuring a seamless transaction.

Returns and Exchanges

Edible Blooms has a flexible returns and exchanges policy. If a product is damaged during transit or not as expected, customers can contact their customer service team for assistance. They strive to resolve any issues promptly and offer suitable solutions, such as replacements or refunds, based on the specific circumstances.

Promotions and Discounts

Edible Blooms frequently offers promotions and discounts, especially during special occasions and holidays. They provide attractive deals and offers through their website and social media platforms. Customers can take advantage of these promotions to enjoy savings while purchasing their favorite edible arrangements.

Reputation

Edible Blooms has built a strong reputation for delivering high-quality products and exceptional service. With numerous positive customer reviews and testimonials, they have become a trusted choice for gifting needs. Their commitment to consistently delivering unique and delightful gifts has established them as a reputable brand in the industry.

Payment Options

Edible Blooms offers convenient and secure payment options to accommodate customer preferences. Customers can choose from various payment methods, including major credit cards and PayPal. The checkout process is encrypted and ensures the safety and privacy of personal and financial information.

Loyalty Programs

Currently, Edible Blooms does not have a specific loyalty program in place. However, they often provide exclusive offers and discounts to their repeat customers as a token of appreciation for their continued support.

Customer Reviews

Customer reviews for Edible Blooms are overwhelmingly positive. Customers praise the quality and creativity of the products, as well as the excellent customer service. Many customers express satisfaction with the timely delivery and the joy their gifts bring to recipients. The positive feedback is a testament to the brand's commitment to exceeding customer expectations.

Community Involvement

Edible Blooms actively participates in community initiatives and supports charitable organizations. They believe in giving back to the community and regularly contribute to causes that align with their values. Their involvement in community initiatives further enhances their reputation as a socially responsible and caring brand.

Shipping and Costs

Edible Blooms offers reliable and prompt shipping services. They primarily focus on delivering within major cities in Australia, ensuring that their products reach customers in a timely manner. Shipping costs vary depending on the delivery location and the size of the order. Exact shipping fees are calculated during the checkout process, allowing customers to have full transparency regarding associated costs. In conclusion, Edible Blooms is a reputable online retailer that offers a wide range of creatively designed and high-quality edible arrangements. With a user-friendly website, exceptional customer service, and a commitment to delivering delightful gifts, they provide a seamless and enjoyable shopping experience. While their prices may be higher, the value for money is evident in the unique and premium products they offer. Edible Blooms' positive reputation, secure payment options, and involvement in the community further enhance their credibility.