Edureka User Reviews

Introduction

Edureka.co is an e-learning platform offering a wide range of courses in various IT and non-IT fields. This platform specializes in providing live instructor-led courses, providing learners with real-time access to expert trainers. Founded in 2011, Edureka.co has become a leading online education platform, serving over 1,000,000 learners across the globe. With over 1500 courses and more than 15 industry-specific learning paths, Edureka.co provides quality education in popular areas like data science, cloud computing, DevOps, blockchain, cyber security, and many more.

Pros and Cons

Pros: - Access to live instructor-led courses by experienced trainers - A broad range of courses covering various IT and non-IT domains - Certification on course completion - Flexible schedules with week and weekend batches - Industry-relevant content Cons: - Course fee is slightly higher compared to other online learning platforms - The platform provides limited flexibility to reschedule sessions - A limited number of free courses

User Experience

The platform has an easy-to-use interface, providing a seamless learning experience. The live training sessions are interactive, allowing learners to engage with the instructors and ask questions in real-time. The platform offers a personalized dashboard, where learners can access their course content, assignments, and grades. Additionally, users have access to forums and communities, where they can interact with other learners and industry experts.

Pricing and Value for Money

Edureka.co offers courses at a slightly higher price point compared to other online learning platforms. However, the platform compensates for this by offering live instructor-led courses, industry-relevant content, and certification on course completion. The platform offers various payment options, including credit/debit cards, net banking, and EMI options. Additionally, it provides learners with a flexible refund policy in case of dissatisfaction with the course content.

Alternatives

Some of the popular alternatives to Edureka.co include Udemy, Coursera, Pluralsight, and LinkedIn Learning. These platforms offer a wide range of courses at different price points, providing learners with more flexibility in choosing their preferred courses.

Customer Service

Edureka.co offers prompt and responsive customer service, evident from their 24*7 support helpline, email support, and chat support available on their platform. The support team is knowledgeable, professional, and willing to go the extra mile to resolve customer queries.

Product Quality and Selection

Edureka.co offers a wide range of courses keeping in mind the current IT and non-IT domain trends. The courses are comprehensive, covering both theoretical and practical aspects. The live instructor-led courses provide ample opportunity for interaction with trainers and peers, making the learning experience more engaging and effective. The course content is relevant to the current industry requirements, ensuring learners stay abreast with the latest developments.

Website Usability

The platform has a user-friendly interface that is easy to navigate. The homepage provides an overview of the courses offered, and users can choose based on their domain interest or the type of certification they require. The personalized dashboard provides easy access to course content, assignments, and grades. The platform also provides learners with regular notifications of upcoming sessions and assignments, keeping them informed at all times.

Returns and Exchanges

The platform provides users with a flexible refund policy in case of dissatisfactory course content. Users can claim a refund within seven days of the course's start date. The refund amount is typically processed within 7-14 business days.

Promotions and Discounts

Edureka.co runs various promotional campaigns throughout the year, providing learners with access to discounted courses. The platform also offers referral bonuses, where learners can refer their friends and earn credits towards their course fee. The platform also has tie-ups with various corporates, providing their employees with exclusive discounts on course fees.

Reputation

Edureka.co has established itself as a reliable e-learning platform, providing quality education to learners across the globe. The platform has a positive reputation online, evident from the numerous positive customer reviews and ratings across various review platforms.

Payment Options

The platform provides learners with various payment options, including credit/debit cards, net banking, and EMI options. The payment gateway is secure, ensuring the safety of user data and transactions.

Loyalty Programs

Edureka.co does not offer specific loyalty programs. However, the platform provides learners with referral bonuses and special discounts for corporate employees, thus rewarding them for their loyalty.

Customer Reviews

Edureka.co has received numerous positive reviews from customers across various review platforms like Trustpilot, Google Reviews, etc. The reviews commend the platform's quality of sessions, course content, industry relevance, and customer service. However, some reviews highlight the platform's slightly higher price point and limited rescheduling options.

Community Involvement

Edureka.co has an active community and forum, where learners interact with other learners, trainers, and industry experts. The community provides a platform for knowledge sharing, networking, and mutual learning.

Shipping and Costs

Since the platform provides online courses, it does not involve any shipping costs for users. The course fee covers all course-related costs, and learners do not have to incur any extra expenses. In conclusion, Edureka.co is a reliable platform providing quality education to learners across various IT and non-IT domains. The platform's live instructor-led courses, industry-relevant content, and flexible refund policy make it a popular choice amongst learners. While the platform has a slightly higher price point, it more than compensates for this through its comprehensive courses, personalized dashboards, and 24*7 support.