Users Voice for Edx

49% users rated Terrible
4% users rated Poor
1% users rated Average
9% users rated Very Good
37% users rated Excellent
Pie Chart Review Representation for Edx
Edx Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Edx Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 13 May 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 2.5 4.1 3.8 5 1 1.4
Oct 2022 5 3.9 3.7 5 5 1
Nov 2022 1.7 4.1 5 5 4.2 5
Dec 2022 5 5 5 4.5 5 2.2
Mar 2023 3 3 2.7 5 4.2 5
Line Chart for Rating of peer stores

edx.org

eneba.com

banggood.com

znetlive.com

hostripples.in

agoda.com

Detailed Edx Review by

Introduction:

edX.org is a massive open online course (MOOC) provider founded by Harvard University and the Massachusetts Institute of Technology. The website provides online courses from renowned institutions and universities worldwide, on a variety of subjects such as science, social science, engineering, humanities, computer science, business, and many more. EdX.org has over 35 million registered users, making it one of the largest online education platforms globally.

Pros and Cons:

  • Pros:
    • Wide range of courses on various subjects
    • Collaboration with renowned institutions and universities
    • Free courses available
    • Certificate programs available at an affordable price
    • User-friendly interface and easy-to-navigate website
  • Cons:
    • Certain courses may be expensive
    • The platform is not suitable for those looking for traditional classroom-based learning
    • Some courses may not be suitable for beginners

User Experience:

EdX.org's user experience is straightforward and user-friendly. The website has a clean layout and straightforward navigation. Courses are categorized by subject, and users can find the most popular courses and programs prominently displayed on the homepage. EdX.org also provides a search bar that makes it easy for users to find specific courses.

Pricing and Value for Money:

EdX.org offers both free and paid courses, allowing users to choose the course that fits their budget. Certificate programs cost between $50 to $300, depending on the institution and the course. Taking into account the quality of the courses and the reputation of the institutions offering them, the platform provides excellent value for money.

Alternatives:

There are several online education platforms similar to edX.org, such as Coursera, Udemy, Khan Academy, and FutureLearn. Each platform has its unique features and course offerings.

Customer Service:

EdX.org has a comprehensive help center containing answers to frequently asked questions, contact information, and a knowledge base. Users can reach out to the platform's support team through email or the support forum.

Product Quality and Selection:

EdX.org offers courses from top-notch institutions such as MIT, Harvard, Cornell, and Yale, ensuring the quality of the courses is top-notch. The platform provides a wide range of courses on various subjects, giving users a wealth of options to choose from.

Website Usability:

EdX.org's website is user-friendly, with a responsive design that adapts to various screen sizes. The homepage features prominent search bars and course categories, making it easy for users to find what they are looking for.

Returns and Exchanges:

EdX.org's refund policy varies according to the course and the institution offering it. Free courses do not require any refund policy, but for paid courses, users can review the refund policy of the specific course or program they purchased.

Promotions and Discounts:

EdX.org provides various discounts on specific courses and certificate programs, and users can also take advantage of limited-time, seasonal promotions.

Reputation:

EdX.org has an excellent reputation for providing top-quality courses from renowned institutions worldwide. The platform is trusted by many individuals, businesses, and organizations globally.

Payment Options:

EdX.org accepts several payment methods, such as credit cards, PayPal, Alipay, and UnionPay.

Loyalty Programs:

EdX.org provides loyalty programs for users who complete a specific number of courses. These users are eligible for discounts and other perks.

Customer Reviews:

EdX.org has a review section for each course, allowing users to leave feedback on the course's quality, usefulness, and instructor.

Community Involvement:

EdX.org provides forums where users can interact and discuss course-related topics. This feature allows users to learn from one another, ask questions, and share knowledge.

Shipping and Costs:

Since edX.org is an online platform, there are no shipping costs associated with the courses provided therein.

Conclusion:

Overall, edX.org is a comprehensive online education platform that offers a wide variety of courses on various subjects from top-notch institutions worldwide. The platform is easy to use, and its courses are of high quality and affordable. EdX.org also provides valuable discounts and loyalty programs for its users. The only downside is that certain courses may be expensive, but the value for the money still remains high.

Edx Recent User Reviews

User Rating

5 stars

14

👤

Reviewer Name: Lolly Ching

Review Submission Date: 2022-11-16

Review Title: I have taken a course before and…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have taken a course before and started another one. I wish they would send the Certificate in mail. I can't print mine properly.

👤

Reviewer Name: LJV

Review Submission Date: 2022-10-25

Review Title: No content and no instructor
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I completed edX's Online Teaching and Learning Strategies course. It was awful and I learned nothing. The course content is little to nothing. Many pages were bullet points of best-practices with no explanation or extension. The course format was the same throughout all 9 modules: Introduction - instructor 30 sec video (which she read from a folded piece of paper) - discussion - summary. It was a waste of time and money.

👤

Reviewer Name: Sanjaykumar Vasoya

Review Submission Date: 2022-09-27

Review Title: Best however it can be better then best
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: EdX is one of the tremendous digital platforms which gives access to the world's top management institutes. I have completed "AESTHINT15: Rhetoric: The Art of Persuasive Writing and Public Speaking." which helps me personally and professionally. the however very theoretical process in the digital world more reform like videos and infographics way.

👤

Reviewer Name: Geb D

Review Submission Date: 2022-08-09

Review Title: It is a Theft
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Took my money and then archived the course.

👤

Reviewer Name: Mirko

Review Submission Date: 2022-07-28

Review Title: I finished 4 courses
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I finished 4 courses, mostly on blockchain and fintech. I can recommend this organisation!I've got a tip, a compleet handout or a list with sources would help improve the courses.

👤

Reviewer Name: Boyd Jackson

Review Submission Date: 2022-03-04

Review Title: Great learning platform
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I've done 3 online courses through edX and the platform makes it easier to navigate through modules.

👤

Reviewer Name: Boyd Jackson

Review Submission Date: 2022-03-04

Review Title: Great learning platform
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I've done 3 online courses through edX and the platform makes it easier to navigate through modules.

👤

Reviewer Name: RP

Review Submission Date: 2022-03-01

Review Title: Not worth it
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: As a paying customer, I am very disappointed. Been having an issue with a bug (this is something edX specifically said they are aware of) that is preventing me from obtaining the required score to get a certificate. It's been over a month since I first spoke to them about this and, with every email I send, all I get is a reply saying "someone will be with you soon". My enrollment will be over in a few days and I'm pretty sure I'll come out empty-handed (i.e. without my certificate) because of their incompetence.

👤

Reviewer Name: RP

Review Submission Date: 2022-03-01

Review Title: Not worth it
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: As a paying customer, I am very disappointed. Been having an issue with a bug (this is something edX specifically said they are aware of) that is preventing me from obtaining the required score to get a certificate. It's been over a month since I first spoke to them about this and, with every email I send, all I get is a reply saying "someone will be with you soon". My enrollment will be over in a few days and I'm pretty sure I'll come out empty-handed (i.e. without my certificate) because of their incompetence.

👤

Reviewer Name: Padma Neelamraju

Review Submission Date: 2022-01-31

Review Title: Course listed in English, content is in French
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I registered for a course that was listed in English. When I selected a session and opened the course, it turned into French. My language preference is set as English (as it always has been). edX support is unresponsive. I paid for this course and I am unable to get a refund.

Related Categories