Eesmusic Reviews

Voted Average (4/5)

1 Votes

2 Reviews

Vote Now

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Write a review
790 days ago

I have ordered fender products from EESMusic

I recently had a fantastic experience with EESMusic. I ordered some Fender products and had the pleasure of interacting with Louise, who represented the company. I was blown away by the outstanding customer service and Louise's excellent communication skills. The products I received were of top quality, and the delivery was exceptionally fast and handled with care. What truly set this experience apart was Louise's kindness, support, and responsiveness. It's rare to find such a high level of personalized service, and it made a world of difference. My order (25-08212-12451) was placed on 3rd February 2022 and delivered on 5th February 2022. Not only was it well-packed, but there was also a thoughtful gift included, which was a delightful surprise. I can't thank Louise and EESMusic enough for their exceptional customer service and support. I wholeheartedly recommend them to anyone in need of musical instruments or accessories. This is a company that truly goes above and beyond for their customers. ⭐️⭐️⭐️⭐️
D Dr N Z
790 days ago

Exemplary Customer Service and Top-Quality Products at EESMusic!

Having recently purchased Fender products from EESMusic, I can confidently say that my experience with this company has been nothing short of exceptional. From the moment I reached out to inquire about their products, I was met with outstanding customer service, particularly from the lovely representative, Louise. Louise's impeccable communication skills not only made the entire purchasing process seamless but also instilled a sense of trust and confidence in the company. The product quality exceeded my expectations, and the delivery was not only swift but also handled with utmost care. What truly sets EESMusic apart is not just their top-notch products and efficient delivery, but also the genuine kindness and support extended by their team. Louise went above and beyond to ensure that all my queries were promptly addressed, leaving me feeling valued as a customer. My order, placed on 03 Feb 2022 under number 25-08212-12451, was delivered on 05 Feb 2022 in pristine condition, complete with a thoughtful gift that truly delighted me. Thank you, Louise, for your exceptional assistance, and kudos to EESMusic for consistently upholding high standards of customer service and quality. I wholeheartedly recommend EESMusic to anyone in search of a reliable and customer-centric music supplier. With their stellar service and top-quality products, EESMusic has undoubtedly earned my trust and loyalty. ⭐️⭐️⭐️⭐️

Introduction: is an online music store that offers a wide range of musical instruments, equipment, accessories, and sheet music. With a user-friendly website, competitive pricing, and excellent customer service, they have established themselves as a trusted online retailer in the music industry.


  • Extensive selection of musical instruments and equipment
  • Competitive pricing
  • User-friendly website with easy navigation
  • Responsive and helpful customer service
  • Convenient returns and exchange policy
  • Frequent promotions and discounts
  • Positive reputation among customers
  • Multiple payment options available
  • Loyalty program for repeat customers
  • Positive customer reviews
  • Active community involvement
  • Fast and reliable shipping
  • Reasonable shipping costs


  • Limited physical store locations
  • Some products may have higher prices compared to competitors

User Experience: provides a seamless user experience through their easy-to-navigate website. The search functionality allows users to quickly find specific instruments or equipment they're looking for. The product pages provide detailed information, including specifications, customer reviews, and related items, helping customers make informed purchasing decisions. The website is optimized for both desktop and mobile devices, ensuring a consistent and convenient experience across platforms.

Pricing and Value for Money: offers competitive pricing on their wide range of musical instruments and equipment. While some products may have slightly higher prices compared to other online retailers, the overall value for money is excellent due to the quality of products and the level of customer service provided. Frequent promotions and discounts further enhance the value proposition for customers.

Customer Service:

The customer service at is highly regarded and praised by customers. The support team is responsive, knowledgeable, and helpful in resolving any issues or inquiries. Customers can reach out to them through various channels, including phone, email, and live chat. Their dedication to customer satisfaction sets them apart from other online music stores.

Product Quality and Selection: offers a wide selection of musical instruments, equipment, accessories, and sheet music from reputable brands. The products available are of high quality, ensuring customer satisfaction and durability. Whether customers are beginners or professionals, they can find suitable instruments and equipment to meet their specific needs.

Website Usability:

The website is designed with user-friendliness in mind. The simple and intuitive interface allows customers to easily browse through categories, search for specific items, and access relevant information. The site loads quickly and is responsive across different devices, providing a hassle-free shopping experience.

Returns and Exchanges: has a convenient returns and exchange policy. Customers can return or exchange products within a specified time frame if they are not satisfied. The process is straightforward, and the customer service team assists customers throughout the process, ensuring a smooth experience.

Promotions and Discounts: offers regular promotions and discounts on a variety of products. Customers can take advantage of these offers to save money on their purchases. The promotions often include bundle deals, seasonal discounts, and exclusive offers for loyalty program members.

Reputation: has built a strong reputation in the music industry. Their commitment to providing excellent customer service, high-quality products, and competitive pricing has earned the trust and loyalty of customers. They have a substantial number of positive reviews and testimonials, further cementing their reputation as a trustworthy online retailer.

Payment Options: offers multiple payment options, including major credit cards, debit cards, PayPal, and Klarna. The availability of different payment methods adds convenience and flexibility for customers, making the checkout process seamless and secure.

Loyalty Programs: operates a loyalty program that rewards repeat customers with exclusive benefits, such as additional discounts, early access to promotions, and priority customer service. This program encourages customer loyalty and provides added value to frequent shoppers.

Customer Reviews: has received overwhelmingly positive reviews from customers. These reviews highlight the exceptional customer service, product quality, and competitive pricing. Customers appreciate the prompt response from the support team and express satisfaction with the overall shopping experience.

Community Involvement: actively engages with the music community through various initiatives. They sponsor local music events, support music education programs, and collaborate with artists and influencers. This community involvement demonstrates their commitment to fostering a vibrant and inclusive music culture.

Shipping: offers fast and reliable shipping services. Orders are processed promptly, and customers can track their shipments through the provided tracking numbers. The packaging is secure, ensuring that products arrive in excellent condition. The shipping costs are reasonable, taking into account the size and weight of the items.

Costs: provides competitive pricing, ensuring that customers receive fair value for their purchases. While some products may have slightly higher prices compared to competitors, the overall costs are reasonable considering the excellent customer service, product quality, and convenience offered by