Eflorist Reviews

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40 Reviews

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In the Flower Delivery category

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0% users rated Terrible
38% users rated Poor
28% users rated Average
3% users rated Very Good
33% users rated Excellent
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D David
11 days ago

Valentine’s Day massacre of the roses

My review for eflorist.co.uk The first and the very last time that I will be trusting Eflorist with a very important order!!! I ordered 50 red roses to be delivered to my very special partner on Valentines Day. However, the roses were anything but special even at the high end price of £59.99Very little resemblance to the image shown on their website and nowhere near the value for money that I have previously experienced when buying the exact same order from Interflora! My previous Interflora roses lit up my partners eyes with pleasure. My Eflorist roses are only more likely to raise up a dustbin lid to signal their early disposal. I only hope that my partner won't be throwing me out along with the very disappointing Eflorist roses!! Shame on you, Eflorist!!!!
J James Clovis
11 days ago

Wouldn’t recommend

My review for eflorist.co.uk The order was delivered on time, although didn't get notification until the flowers were delivered that they had been dispatched. The flowers and chocolates which arrived did not match the description. I paid approx £30 for a bunch of flowers you'd pay around £6 in the supermarket. Supermarket flowers are also better quality. Very disappointed 😞
A Alexander Carter
11 days ago

Not worth the money

My review for eflorist.co.uk 100 roses arrived a bit dead and in not the best conditon, card was just chucked in the bottom of the box not attached to the actual flowers and wasn't spotted by my gf when she opened them. Will buy from somewhere else next year as the £60 for the roses defo not worth it
B bodge fowlie
11 days ago

Disappointed

My review for eflorist.co.uk Disappointed, Water leaked all in the box, result the Chocolates are ruined. The flowers are adequate one bud had already died with petals all over the place. Not best pleased with the quality expected better.
R Robert James
11 days ago

Ordered flowers well in time and now…

My review for eflorist.co.uk Flowers arrived late but on the day as advertised after being told it will be a day later so disaster averted. The 100 roses were extremely small but were nice quality. I could have got
L Luke Lawson
11 days ago

Placed order 25/01 for 14/02

My review for eflorist.co.uk Placed my order on 25th January for Valentine's Day (14th February) delivery to ensure that the Flowers and Gift get delivered ON VALENTINE'S DAY!! Now it is Valentine's Day and I get a message at 08:45 telling me that my delivery will not be arriving on Valentine's Day but will be delivered the next day,,,Then later in the day I get a notification saying it will be delivered... Not a great experiance, has always been pretty good in the past.
T Tom C
12 days ago

Poor flowers, poor customer service

My review for eflorist.co.uk I liked getting TopCashback for my order. What I didn't like was:- 0 customer service interaction- I didn't get my tracking information until an hour before delivery- My flowers look like half of what the image showed, and I can't show picture comparison because they've taken what I ordered off their site- Broken flowers on arrival and limp
T Trevor Furlong
12 days ago

Customer Service is non-existent

My review for eflorist.co.uk Customer Service is non-existent. No telephone number, only a Chat Bot that never had a live agent available. Once the order has been accepted, there's no control over your order.
M Michael Okafor
12 days ago

3/10

My review for eflorist.co.uk Only good thing was how fast the delivery was. The pictures for the 50 roses and first love bouquet doesn’t match what I’m seeing in person. I was better off going Tesco and buying two rose bouquet and merging them into one. Would’ve been an extra £10 and worth it. Never getting flowers from here again
L Lee Bennett
12 days ago

5 stars for bad service

My review for eflorist.co.uk 5 stars for bad service Do not use this company as there customer service is shockingly badI asked within 1hr of my order to change the delivery address and said they couldn't do this so asked for a refund and said they couldn't do this either. They dont make it easy either to raise a complaint ticket you have to jump through hoops to reach out to them alsoMy advise would be to use a different service than eflorist as a service
M Miss Baker
12 days ago

Barely any flowers sent

My review for eflorist.co.uk I ordered 2 bouquets within a week the first was lovely for £57 I’d expected so. The second bunch was for my mums birthday at £57, there was barely any flowers!! My parents and partner were horrified when I’d said how much I’d paid. After complaining & getting a response 3 days later because the flowers were fresh on arrival they won’t partially refund me. Shocking customer service and a cop out. Won’t use them again nor be recommending!
A Arifa
13 days ago

Greetings card full of mistakes!

My review for eflorist.co.uk This company has disappointed me. They couldn't even write a 2 sentence card greeting on a bouquet of flowers for me. When raised this with them their best response was we will pass this on to the printing team for the future. Not good enough! When people are buying flowers we expect you to show you actually care about the quality of service you offer. Appalling!
L Liz
13 days ago

The order’s I’ve put in for have…arrived on time

My review for eflorist.co.uk The order's I've put in for have arrived on time, on day,was kepted upto date by email. The bouquet's are very satisfactory, colourful and lasted quite a while. Will be using the service again and telling family and friend's
R Rosemary Oakes
13 days ago

The flowers I ordered were for the…

My review for eflorist.co.uk The flowers I ordered were for the Platinum Wedding Anniversary of my friends. They were delivered on time on the right day and they were very beautiful. As I live in Spain, and my friends live in the UK, I am very happy that my flowers were delivered with such care on such a special day.
K Kathleen Mitchell
13 days ago

Unforgettable 70th Birthday Surprise: Eflorist Shines Again!

When I was searching for the perfect 70th birthday gift for my sister, I came across eflorist.co.uk, and I am so glad I did. The flowers I ordered for her special day were beyond stunning, and when she sent me a picture of them, I was truly amazed. The vibrant colors and exquisite arrangement were a true testament to the quality and attention to detail that eflorist puts into their products. Not only was it a great value for the price, but the joy it brought to my sister and our family was truly priceless. My auntie couldn't stop raving about how beautiful they were, which only added to the joy of the occasion. It's safe to say that eflorist has once again exceeded my expectations, and I will definitely be using their services for all my future floral needs. Thank you, eflorist, for making my sister's 70th birthday a memorable and beautiful celebration. I can't wait to see the smiles your flowers will bring in the future!

Introduction

Eflorist.co.uk is an online flower delivery service that offers a wide range of bouquets and floral arrangements for various occasions. With a strong online presence and a user-friendly website, eflorist.co.uk aims to make ordering flowers a convenient and hassle-free experience for their customers.

Pros and Cons

  • Pros:
    • Extensive selection of fresh flowers and bouquets
    • Easy-to-use website with a user-friendly interface
    • Secure payment options for a seamless checkout process
    • Prompt delivery service with same-day and next-day options
    • Competitive pricing compared to other online florists
  • Cons:
    • Some customers have reported minor delays in delivery times
    • Limited customization options for bouquets or arrangements
    • Occasional availability issues for specific flower types

User Experience

Eflorist.co.uk provides a seamless user experience through their intuitive website design. The user interface allows customers to easily browse through the selection of flowers, conveniently filter by occasion or price range, and make purchases with just a few clicks. The streamlined checkout process ensures a hassle-free ordering experience.

Pricing and Value for Money

Eflorist.co.uk offers competitive pricing for their wide range of floral options. The prices vary based on the type of bouquet or arrangement selected, with options available for different budget ranges. Customers can expect good value for money, as the quality and freshness of the flowers provided justify the prices charged.

Customer Service

Eflorist.co.uk strives to provide excellent customer service. Their responsive and knowledgeable customer support team is available through various channels, including phone and email. Customers can rely on them for assistance with order tracking, delivery inquiries, and other concerns.

Product Quality and Selection

Eflorist.co.uk ensures the highest quality of flowers by sourcing them from trusted and reputable suppliers. Their selection includes a diverse range of blooms, allowing customers to find the perfect arrangement for any occasion. The flowers are carefully handcrafted into stunning bouquets by skilled florists.

Website Usability

The eflorist.co.uk website boasts a user-friendly interface that allows customers to easily navigate and find their desired floral products. The website is efficiently organized, and the search function enables users to quickly locate specific floral arrangements or browse by occasion. The overall website experience is smooth, ensuring a seamless shopping journey.

Returns and Exchanges

Eflorist.co.uk has a customer-oriented returns and exchanges policy. In the rare case of damaged or unsatisfactory flowers, customers can contact their customer support team within 24 hours of delivery to seek a replacement or refund. The company aims to resolve such issues promptly and to the customer's satisfaction.

Promotions and Discounts

Eflorist.co.uk regularly offers promotions and discounts on selected bouquets and seasonal flowers. Customers can take advantage of these deals to save money while still enjoying high-quality floral arrangements. The website prominently displays current promotions, ensuring customers are aware of the available discounts.

Reputation

Eflorist.co.uk has established a solid reputation in the online floral industry. With years of experience, they have gained the trust of customers through their commitment to delivering fresh and beautiful flowers. The positive reviews and testimonials from satisfied customers further attest to their reliability and quality of service.

Payment Options

Eflorist.co.uk offers several secure payment options to ensure a safe and convenient checkout process. Customers can pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payment through PayPal, providing customers with an added layer of security.

Loyalty Programs

Currently, eflorist.co.uk does not have a specific loyalty program. However, they often run special promotions for registered customers, providing exclusive discounts and early access to new products. Customers can sign up for their newsletter to stay updated on the latest offers and promotions.

Customer Reviews

Customer reviews of eflorist.co.uk are largely positive, highlighting the high-quality flowers, efficient delivery, and excellent customer service. The timely and professional handling of any concerns or issues is frequently praised by customers, contributing to the company's positive reputation.

Community Involvement

Eflorist.co.uk is actively involved in supporting local communities and aims to make a positive impact. They actively participate in charitable initiatives and donate proceeds to various causes. By supporting eflorist.co.uk, customers indirectly contribute to these community-focused efforts.

Shipping and Costs

Eflorist.co.uk offers reliable and prompt shipping services. They provide both same-day and next-day delivery options, ensuring that flowers reach the recipient on time. In terms of costs, delivery charges vary depending on the delivery option chosen and the destination. The charges are transparently displayed during the checkout process, allowing customers to make informed decisions. In conclusion, eflorist.co.uk offers a convenient and efficient online flower delivery service. Their wide selection of high-quality flowers, user-friendly website, competitive pricing, and commitment to excellent customer service make them a reliable choice for sending beautiful floral arrangements for any occasion.