Users Voice for Ejazah

75% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
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Ejazah Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 May 2019

Last updated by on 08 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
May 2021 5 5 5 5 5 5
Jun 2021 5 5 5 5 5 5
Jul 2021 5 5 5 5 5 5
Aug 2021 5 5 5 5 5 5
Mar 2023 2.2 4.9 3.1 4.5 2.6 1.7
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Detailed Ejazah Review by

Introduction

Ejazah.com is an online travel booking platform that provides a range of services such as flight bookings, hotel reservations, and transportation facilities. The portal was founded in 2016 and since then has been catering to the travel needs of people in the Middle East.

Pros and Cons

Pros:
  • Easy-to-use website interface
  • Multiple payment options
  • 24/7 customer support
  • Wide range of travel options
Cons:
  • Higher prices compared to other online travel booking platforms
  • Limited destination choices

User Experience

The website has a clean, user-friendly interface that makes it easy for users to navigate and book their desired travel options. The homepage displays the latest offers and deals on flights and hotels, making it easy for users to find the best deals available.

Pricing and Value for Money

The pricing on Ejazah.com is slightly higher compared to other online travel booking platforms. However, the website offers frequent deals and discounts, making it a value-for-money option.

Alternatives

Some alternatives to Ejazah.com include Expedia, Agoda, and Booking.com.

Customer Service

Ejazah.com offers 24/7 customer support through various mediums such as phone, email, and live chat, ensuring that customers can reach out for help at any time.

Product Quality and Selection

Ejazah.com offers a wide range of travel options such as flights, hotels, and rental cars. The platform also offers various travel packages that cater to specific needs.

Website Usability

The website is easy to use, with a clean interface and a seamless booking process. Users can easily navigate through the site to find their desired travel options.

Returns and Exchanges

Ejazah.com offers a flexible cancellation policy, allowing customers to cancel or modify their bookings without incurring any extra charges, depending on the terms and conditions of their bookings.

Promotions and Discounts

Ejazah.com frequently offers promotions and discounts on flights and hotels, making it an attractive option for budget-conscious travelers.

Reputation

Ejazah.com has a solid reputation in the Middle East, with satisfied customers praising the platform's user-friendly interface and customer service.

Payment Options

Ejazah.com offers multiple payment options such as credit card, debit card, and PayPal, making it easy for customers to pay for their travel bookings.

Loyalty Programs

Ejazah.com offers a loyalty program that rewards customers with points for each booking, which can be redeemed for discounts on future bookings.

Customer Reviews

Ejazah.com has received positive customer reviews, with satisfied customers praising the platform's ease of use and customer service.

Community Involvement

Ejazah.com actively engages with its customers through social media, offering travel tips and recommendations, and actively responding to customer queries and concerns.

Shipping and Costs

Since Ejazah.com is an online travel booking platform, it does not have any shipping costs. Instead, customers are charged for their travel bookings according to the terms and conditions of their bookings.

Ejazah Recent User Reviews

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Reviewer Name: nimr tiger

Review Submission Date: 2019-11-03

Review Title: Very bad services
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Review Description: Very bad services, always their system down, they don't care about customers , once they gut the money, early they will cancel your reservation, they will not proved you another one , they will not return your money in the same time, they return it after 2 weeks and steal some of it

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Reviewer Name: irshad

Review Submission Date: 2019-07-16

Review Title: very bad service- server down last one week
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Review Description: very bad service, most of them their server is down. so please don't book through ejazah.com .

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Reviewer Name: Mohamed Yousif

Review Submission Date: 2019-07-07

Review Title: Very bad experience
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Review Description: Very bad experience. I booked a ticket through them and when I tried to changed it they ask for a large amount of money. They claim this amount is from the airline. When I checked the airline they told me this is not correct and unfortunately you have been deceived by such a website. This was my first and last time to use this website

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Reviewer Name: Ma7mad Samy

Review Submission Date: 2019-05-31

Review Title: excellent work
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Review Description: excellent work

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Reviewer Name: Maharah Majmaah

Review Submission Date: 2019-05-27

Review Title: I booked so many times with ejazah
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Review Description: I booked so many times with ejazah. Now i wont. They are not refunding my money 1595 sar from 2 months. They say we didnt recieve from airline. I called airline yesterday they said its with travel company you booked with. They dont reply my emails. I have sent them mails from 4th may still no reply. Sent yesterday no reply. Today no reply. They even dont call back or answer phone callss. Please help what to do with them

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Reviewer Name: Shoukat

Review Submission Date: 2019-04-11

Review Title: They deducted 200 SAR cancellation feeâ?¦
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Review Description: They deducted 200 SAR cancellation fee for my hotel room booking through website. This was not in agreement with the booking conditions. It was clearly mentioned in the booking terms that they do not charge cancellation fee.

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Reviewer Name: Kaled Naser

Review Submission Date: 2018-12-07

Review Title: Ejazah, it's a wonderful company!
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Review Description: The first time I booked my trip by the phone, the service was fantastic by customer service team, and the last time i decided to try booking by website, and really it's so easy and flexible, and then i changed my flight date, i called customer service team and they helped me immediately, ejazah it's my choice to travel over the world, it's a wonderful company.

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