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Introduction is an online travel booking platform that provides a range of services such as flight bookings, hotel reservations, and transportation facilities. The portal was founded in 2016 and since then has been catering to the travel needs of people in the Middle East.

Pros and Cons

  • Easy-to-use website interface
  • Multiple payment options
  • 24/7 customer support
  • Wide range of travel options
  • Higher prices compared to other online travel booking platforms
  • Limited destination choices

User Experience

The website has a clean, user-friendly interface that makes it easy for users to navigate and book their desired travel options. The homepage displays the latest offers and deals on flights and hotels, making it easy for users to find the best deals available.

Pricing and Value for Money

The pricing on is slightly higher compared to other online travel booking platforms. However, the website offers frequent deals and discounts, making it a value-for-money option.


Some alternatives to include Expedia, Agoda, and

Customer Service offers 24/7 customer support through various mediums such as phone, email, and live chat, ensuring that customers can reach out for help at any time.

Product Quality and Selection offers a wide range of travel options such as flights, hotels, and rental cars. The platform also offers various travel packages that cater to specific needs.

Website Usability

The website is easy to use, with a clean interface and a seamless booking process. Users can easily navigate through the site to find their desired travel options.

Returns and Exchanges offers a flexible cancellation policy, allowing customers to cancel or modify their bookings without incurring any extra charges, depending on the terms and conditions of their bookings.

Promotions and Discounts frequently offers promotions and discounts on flights and hotels, making it an attractive option for budget-conscious travelers.

Reputation has a solid reputation in the Middle East, with satisfied customers praising the platform's user-friendly interface and customer service.

Payment Options offers multiple payment options such as credit card, debit card, and PayPal, making it easy for customers to pay for their travel bookings.

Loyalty Programs offers a loyalty program that rewards customers with points for each booking, which can be redeemed for discounts on future bookings.

Customer Reviews has received positive customer reviews, with satisfied customers praising the platform's ease of use and customer service.

Community Involvement actively engages with its customers through social media, offering travel tips and recommendations, and actively responding to customer queries and concerns.

Shipping and Costs

Since is an online travel booking platform, it does not have any shipping costs. Instead, customers are charged for their travel bookings according to the terms and conditions of their bookings.

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