Ejazah Reviews

Voted Good (4/5)

438389 Votes

7 Reviews

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Very bad services

Avoid at All Costs: A Disappointing Experience with Unreliable Services My recent encounter with this service has left me deeply dissatisfied. Despite my initial hopes, their overall performance fell short in every aspect. The frequent system downtimes were a major inconvenience, causing significant disruptions to my plans and leaving me frustrated and inconvenienced. It was clear that customer care was not a priority for them, as I struggled to find any assistance or empathy in resolving the issues I faced. Upon making a payment and securing a reservation, I witnessed an alarming lack of accountability on their part. Without warning or explanation, my reservation was abruptly canceled, leaving me in a predicament with no alternative solutions offered. The ordeal continued as they delayed the reimbursement process, compounding my frustration and inconvenience. When the refund finally materialized, it was not without discrepancies, as I discovered that a portion of the funds was inexplicably missing, leaving me feeling cheated and disheartened. This unfortunate experience has undoubtedly compelled me to caution others against engaging with this service. The unreliability of their systems, coupled with their disregard for customer satisfaction and the inexplicable mishandling of payments, has led me to seek reputable alternatives for peace of mind and a seamless experience. Ultimately, the lack of professionalism and integrity that underscored my entire interaction with this service has firmly cemented my decision to take my business elsewhere. With a heavy heart and an exasperated spirit, I implore others to heed my advice and spare themselves the anguish of navigating such disheartening and distressing encounters.

very bad service- server down last one week

I can't imagine how frustrating that must have been for you. My experience with Ejazah.com has been the total opposite. I found their service to be outstanding. Their website was a breeze to navigate, and I was able to book my trip without any hiccups. The support team was also incredibly helpful, promptly answering all my queries and ensuring I had a smooth booking experience. I'm sorry to hear about your negative experience, but I'm genuinely grateful for the wonderful service I received from Ejazah.com.

An Honest Account of My Experience with XYZ Travel Agency

My encounter with XYZ Travel Agency left a bitter taste in my mouth. Initially, I booked a ticket with them, optimistic about the flexibility of my travel plans. However, when I attempted to make changes to my booking, I was confronted with an unexpected and exorbitant fee. XYZ Travel Agency insisted that this charge was imposed by the airline. Resolute in my pursuit of clarity, I directly contacted the airline. To my dismay, the airline informed me that such a fee was not legitimate, leaving me feeling deceived and disheartened by the misleading practices of this travel agency. With a heavy heart, I conceded that this experience marked my first and last interaction with XYZ Travel Agency. It's regrettable to find that amidst my hope for a seamless, customer-oriented experience, I instead encountered unnecessary complications and a sense of betrayal. XYZ Travel Agency failed to uphold the transparency and integrity that I value when booking travel arrangements. For fellow travelers seeking a reliable and trustworthy means of organizing their journeys, I urge you to exercise caution when considering XYZ Travel Agency for your travel needs. As for me, I will be taking my future travel plans to more reputable and honest service providers.

excellent work

Unforgettable Experience with Ejazah.com I recently had the pleasure of using Ejazah.com for my travel needs, and I must say, the experience was nothing short of exceptional. From start to finish, every aspect of their service was top-notch. Booking flights and hotels can often be a stressful and time-consuming process, but Ejazah.com made it effortless and enjoyable. The user-friendly website made it easy to navigate and find the best deals, and their customer service team was incredibly helpful and responsive when I needed assistance. What really stood out to me was the attention to detail and personal touch that Ejazah.com provided. They took the time to understand my preferences and tailored their recommendations accordingly. It made me feel like a valued customer, rather than just another booking. The entire process was smooth and seamless, and I was able to focus on the excitement of my upcoming trip without any worries. Ejazah.com truly exceeded my expectations, and I can't recommend them enough to anyone in need of travel services. If you're looking for a travel partner that goes above and beyond to deliver a memorable experience, look no further than Ejazah.com. Their dedication to customer satisfaction is unmatched, and I will definitely be using their services for all my future travels. Thank you, Ejazah.com, for an unforgettable journey!

I booked so many times with ejazah

Discovering Ejazah, a well-respected travel agency, has been nothing short of a game-changer for me. Having booked multiple trips with them, it's disheartening to find myself facing an issue that has left me feeling unsettled. A recent experience has led to an unfortunate situation, as I have yet to receive a refund of 1595 SAR for a booking made two months ago. Upon reaching out to Ejazah, I was informed that the delay in processing my refund was due to the non-receipt of funds from the airline. Feeling stranded in this predicament, I decided to contact the airline directly, only to find out that the funds are indeed with the travel company – Ejazah. This discrepancy has left me feeling frustrated and anxious, especially with the lack of response to my numerous emails. Despite reaching out since the 4th of May, I have yet to receive any form of communication from Ejazah. Even recent attempts to re-establish contact have been met with silence, leaving me with feelings of exasperation. My attempts to seek a resolution have not been fruitful, with unanswered calls and unreturned messages further compounding the issue, adding to my stress and uncertainty. As someone who values clear and open communication, I cannot help but feel disillusioned by the lack of responsiveness in addressing this matter. In light of this experience, I find myself reflecting on the reliability and accountability I had come to expect from Ejazah. As a consumer, I believe that transparency and swift conflict resolution are fundamental pillars of any reputable service provider. Despite this setback, I hope that Ejazah will recognize the impact of their actions and work towards a constructive solution. As I navigate through the frustration of this situation, I urge Ejazah to address my concerns promptly and professionally, restoring my faith in their commitment to customer satisfaction and service excellence. While this experience has been disappointing, I trust that Ejazah will take the necessary steps to rectify this matter and uphold their reputation as a trusted travel partner.

Exceptional Customer Service Experience!

I recently had the pleasure of booking a hotel room through this website and encountered a delightful customer service experience. Initially, a minor hiccup arose when I was erroneously charged a 200 SAR cancellation fee, despite the booking terms clearly stipulating a lack of such charges. Upon noticing this discrepancy, I promptly reached out to the customer service team. To my delight, they responded promptly and addressed my concerns with the utmost professionalism and courtesy. Not only did they rectify the error swiftly, but they also issued a refund for the erroneous charge, demonstrating a genuine commitment to customer satisfaction. Furthermore, their empathetic and understanding approach throughout the entire process significantly alleviated my initial frustration, leaving me thoroughly impressed with their dedication to customer care. In addition to their exemplary customer service, the website's user-friendly interface and transparent booking terms further contribute to a seamless and hassle-free booking experience. The clarity and accessibility of the booking conditions alleviated any apprehensions I may have had, instilling a sense of trust and reliability. In conclusion, my experience with this website surpassed my expectations, not only due to the convenience of the booking process but also the exceptional customer service that sets them apart. I wholeheartedly recommend this platform to anyone seeking a stress-free booking experience, a testament to their unwavering commitment to customer satisfaction. I am eager to utilize their services for my future travel endeavors, confident in the quality and reliability they consistently deliver.

Ejazah, it’s a wonderful company!

As a frequent traveler, I've had my fair share of experiences with booking platforms, but Ejazah truly stands out as a wonderful company. From the moment I first interacted with their customer service team over the phone, I was met with fantastic service that left a lasting impression. The ease and flexibility of booking through their website for my subsequent trips further solidified my trust in Ejazah. What really set them apart for me was when I had to change my flight date. A quick call to their customer service team had them springing into action immediately, assisting me with the process without any hassle. It's this level of dedication and support that has made Ejazah my top choice for all my future travels around the world. If you're looking for a travel company that not only provides excellent service but also goes above and beyond to cater to your needs, Ejazah is the way to go. I can't recommend them highly enough!