Users Voice for Ejuiceconnect
8% users rated Poor
0% users rated Average
3% users rated Very Good
24% users rated Excellent
Rate Ejuiceconnect Coupons Store
| Sep 2022 | 1 | 1 | 4.8 | 4.5 | 3.8 | 5 |
|---|---|---|---|---|---|---|
| Oct 2022 | 1 | 1 | 4.3 | 4 | 4.2 | 1 |
| Nov 2022 | 1 | 1 | 2.4 | 4.2 | 2.8 | 5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 2 |
| Mar 2023 | 3 | 1 | 1.7 | 4.1 | 3.4 | 5 |
| Line Chart for Rating of peer stores |
ejuiceconnect.com
gearbest.com
lookfantastic.com
pureformulas.com
fragrancex.com
amiclubwear.com
Detailed Ejuiceconnect Review by Aisha Bachlani
Introduction
ejuiceconnect.com is one of the leading online vape shops in the US, offering a wide range of e-liquids, vape hardware, and accessories. With competitive prices, excellent customer service, and a vast selection of products, ejuiceconnect.com caters to beginners and experienced vapers alike.Pros and Cons
Pros:- Extensive selection of products
- Competitive pricing
- Excellent customer service
- Free shipping on orders over $500
- No international shipping
- Minimum order requirement of $100
- Limited customer reviews
User Experience
The website is user-friendly and easy to navigate. It has a clean design, and products are organized by categories and brands, making it easy to find what you're looking for quickly. The checkout process is straightforward, and customers can track their shipments through the website.Pricing and Value for Money
ejuiceconnect.com offers competitive prices, and customers can save even more with promotions and discounts. The website also offers a rewards program, where customers can earn points for every purchase, which they can then redeem for discounts on future orders.Alternatives
Some of the best alternatives to ejuiceconnect.com include DirectVapor, VaporFi, and Breazy. These websites offer a similar selection of products and competitive pricing.Customer Service
ejuiceconnect.com offers excellent customer service, with a dedicated team available to assist customers with any questions or concerns they may have. The website also has a comprehensive FAQ section, which provides answers to common questions.Product Quality and Selection
ejuiceconnect.com offers a vast selection of e-liquids, vape hardware, and accessories from top brands such as SMOK, Aspire, VooPoo, and more. The website only sells authentic products, ensuring customers receive high-quality items that are safe to use.Website Usability
The website is easy to use and navigate, with a responsive design that adapts to different screen sizes. The product pages are informative, with detailed descriptions and images to help customers make an informed decision.Returns and Exchanges
ejuiceconnect.com has a comprehensive return and exchange policy, allowing customers to request returns or exchanges within 30 days of purchase. The website provides a simple returns process, making it easy for customers to return or exchange products.Promotions and Discounts
ejuiceconnect.com offers frequent promotions and discounts, allowing customers to save money on their purchases. The website also has a rewards program, where customers can earn points for every purchase, which they can then redeem for discounts on future orders.Reputation
ejuiceconnect.com has a good reputation in the vape industry, with positive reviews from customers and industry experts alike. The website has a high rating on Trustpilot, with customers praising the website's product selection, pricing, and customer service.Payment Options
ejuiceconnect.com accepts payment through various methods, including credit and debit cards, PayPal, and e-checks. All transactions are secure, ensuring customers' payment information is protected.Loyalty Programs
ejuiceconnect.com has a loyalty program called Reward Points, where customers can earn points for every purchase they make. Customers can then redeem their points for discounts on future orders.Customer Reviews
ejuiceconnect.com has a limited number of customer reviews on its website. However, the website has a high rating on Trustpilot, indicating that customers are generally satisfied with their purchases and the website's customer service.Community Involvement
ejuiceconnect.com is active on social media platforms such as Facebook, Twitter, and Instagram, where they engage with their customers and share updates on new products and promotions.Shipping and Costs
ejuiceconnect.com offers free shipping on orders over $500. For orders under $500, shipping costs vary depending on the customer's location and the shipping method chosen. The website provides a tracking number for each shipment, allowing customers to track their orders.Ejuiceconnect Recent User Reviews
Duration
👤
Reviewer Name: Lonja Smith
Review Submission Date: 2022-12-10
Review Title: Someone said ejuice connect is a fraud.
Review Submission Date: 2022-12-10
Review Title: Someone said ejuice connect is a fraud.
Review Description: Someone said ejuice connect is a fraud.Ejuice connect is very real / legit my husband and I have been ordering from there sit for years. We had one issue where the wrong coils were ordered and they replaced them immediately.
👤
Reviewer Name: Jesse S
Review Submission Date: 2022-12-02
Review Title: Customer support will not reply. Never recieved.
Review Submission Date: 2022-12-02
Review Title: Customer support will not reply. Never recieved.
Review Description: My order was damaged in shipping and it was never recieved. The company won't respond to Emails despite using their different contact methods. They leave the burden in the consumers hand and will not take any responsibility. Beware that if there is an issue you're on your own.
👤
Reviewer Name: Thomas Simmons
Review Submission Date: 2022-09-30
Review Title: Crooks!!!
Review Submission Date: 2022-09-30
Review Title: Crooks!!!
Review Description: First of of all, they advertise products that they do not have. Then they waited 3 days to tell me they didn't have it when it had supposedly shipped. So now, I've been waiting for a week to get my refund!
👤
Reviewer Name: Katie
Review Submission Date: 2022-09-11
Review Title: AVOID AT ALL COSTS
Review Submission Date: 2022-09-11
Review Title: AVOID AT ALL COSTS
Review Description: AVOID AT ALL COSTS! Worst website to buy vape stuff online. You’re better off asking someone off the street. No joke.
👤
Reviewer Name: Mark Littleton
Review Submission Date: 2022-08-03
Review Title: I ordered 6 bottles of Sugar Daddy…
Review Submission Date: 2022-08-03
Review Title: I ordered 6 bottles of Sugar Daddy…
Review Description: I ordered 6 bottles of Sugar Daddy flavored juice. They sent me 6 bottles of berry candy cane. When I reported the mistake along with pictures of the original invoice and the bottles they sent I was told I would have to spend another 70 dollars then wait several weeks for a refund. I explained this doesnt work for me and they refused to work with me without me assuming more financial burden for their mistake. Very poor way to handle their mistakes.
👤
Reviewer Name: Brittany Diaz
Review Submission Date: 2022-06-25
Review Title: Forget the 35% off coupon, just pay extra for better service
Review Submission Date: 2022-06-25
Review Title: Forget the 35% off coupon, just pay extra for better service
Review Description: I will not use this company again as long as they use fedex. I'll pay extra for better service elsewhere. Still haven't received anything. Always late. There are still plenty of better companies out there.
👤
Reviewer Name: Kapil Gupta
Review Submission Date: 2022-06-21
Review Title: I was sent items which had expired…
Review Submission Date: 2022-06-21
Review Title: I was sent items which had expired…
Review Description: I was sent items which had expired "best before" dates. With high shipping costs, merely refunding original item value is not good enough. And they don't provide replacements. Bad refund policy.
👤
Reviewer Name: Roland
Review Submission Date: 2022-05-12
Review Title: Sold me Almost Expired Juice
Review Submission Date: 2022-05-12
Review Title: Sold me Almost Expired Juice
Review Description: Sold me Almost Expired JuiceHave had no issues with this company in terms of previous orders. But this time around I received a bottle of salt juice that was 2 weeks from almost the BB date. Reached out to their support team via email and received a response that they cannot refund me since the juice wasn't expired yet. Let's just say they have crap customer service if needed. Roll the dice on getting something more fresh. And to also add, their f****d up shipping prices if you don't order a lot. Go figure.
👤
Reviewer Name: LUKE
Review Submission Date: 2022-04-26
Review Title: Waste of time
Review Submission Date: 2022-04-26
Review Title: Waste of time
Review Description: This company used to be great. Nowadays it’s a joke. Their online inventory is way off. They’ll either just ship part of the order or cancel the order altogether without as much as an email to let you know. This has happened 3 times back to back now, even talked to them over the phone after the second time. Waste of time, there are lots of better places to order from.
👤
Reviewer Name: Julia Keeton
Review Submission Date: 2022-03-16
Review Title: I ordered on Sunday
Review Submission Date: 2022-03-16
Review Title: I ordered on Sunday
Review Description: I ordered on Sunday. Got my box today, Wednesday. Fastest shipping and handling I have experinced with any company (besides Amazon Prime). No problems with my order. This was my first time ordering from this company and I will be a returning customer.
👤
Reviewer Name: {{{user_id}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Description: {{{review_content}}}