Ekdum Reviews

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63 Votes

63 Reviews

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14% users rated Terrible
22% users rated Poor
14% users rated Average
40% users rated Very Good
10% users rated Excellent
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Introduction:

ekdum.co.in is an online shopping platform that offers a wide range of products, including fashion, electronics, home appliances, and personal care items. The platform aims to provide convenience and a seamless shopping experience to its customers.

Pros and Cons:

Pros: ekdum.co.in offers a vast selection of products, competitive pricing, and speedy delivery. The platform is easy to use, and the website is user-friendly. Additionally, the customer service team is responsive and helpful. Cons: Some customers have reported issues with the quality of products, and returns and exchanges can be a bit cumbersome.

User Experience:

The website is easy to navigate, and the product pages are informative, providing customers with all the necessary details. The platform also offers a search function, making it easy to find the desired products. Additionally, ekdum.co.in provides fast and reliable delivery, which enhances the overall shopping experience.

Pricing and Value for Money:

The platform offers competitive pricing, enabling customers to find affordable deals. Additionally, ekdum.co.in provides discounts and promotions regularly, making it an attractive option for budget-conscious shoppers.

Alternatives:

Some popular alternatives to ekdum.co.in include Amazon and Flipkart. These platforms offer similar products and shopping experiences, making them viable options for those looking for alternatives.

Customer Service:

ekdum.co.in offers responsive and helpful customer service, providing customers with prompt assistance and support when needed. The customer support team is easily accessible through various channels, including chat, email, and phone.

Product Quality and Selection:

The platform offers a wide selection of products, including fashion, electronics, home appliances, and personal care items. The product quality can be hit or miss, with some customers reporting issues with product quality.

Website Usability:

ekdum.co.in's website is well-designed and easy to navigate. The search function makes finding products a breeze, and the product pages are informative, providing customers with all the necessary details.

Returns and Exchanges:

Returns and exchanges can be a bit cumbersome, with some customers reporting issues with the process. However, ekdum.co.in offers a flexible return policy, making it easy for customers to return products if they are not satisfied.

Promotions and Discounts:

ekdum.co.in provides regular promotions and discounts, making it an attractive option for budget-conscious shoppers. These promotions and discounts can range from product-specific to site-wide discounts.

Reputation:

ekdum.co.in has a good reputation, with many customers reporting positive experiences. However, there have been some reports of issues with product quality.

Payment Options:

ekdum.co.in offers multiple payment options, including credit/debit cards, net banking, and cash on delivery.

Loyalty Programs:

ekdum.co.in does not currently offer any loyalty programs.

Customer Reviews:

Customer reviews on ekdum.co.in can be helpful in determining the quality of products and customer service. However, some reviews may be biased, so it's important to consider multiple sources.

Community Involvement:

ekdum.co.in does not appear to have any notable community involvement.

Shipping and Costs:

ekdum.co.in offers fast and reliable shipping, with most orders delivered within a few days. Shipping costs vary depending on the product and the delivery location. Customers should check the shipping costs before making a purchase to avoid any surprises.