Ekosport Reviews

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40 Reviews

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In the Winter sport Store category

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78% users rated Excellent
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A A.B.
58 days ago

A Perfect Shopping Experience

As a customer of ekosport.fr, I must say that I had a truly perfect experience. From the moment I landed on their website, it was evident that they prioritize user-friendly navigation and a comprehensive selection of products. The ordering process was seamless, and to top it off, the delivery was impressively fast. What truly sets ekosport.fr apart is their dedication to customer satisfaction. Not only did the product I ordered meet my expectations, but it exceeded them. The boots I purchased are not only of superb quality but incredibly comfortable as well. This level of service deserves nothing less than a solid 5-star rating. I will definitely be returning to ekosport.fr for all my future needs, and I highly recommend them to anyone in search of a top-notch shopping experience.
S Sandra
63 days ago

Unforgettable Shopping Experience at Ekosport: A Customer’s Journey

From the moment I laid eyes on the Rab jacket listed at 240€ on Ekosport, I knew I had stumbled upon something special. However, fate had a twist in store for me as the price suddenly soared back to its original 350€. Disheartened but determined, I scoured the internet and stumbled upon a hidden gem – Ekosport was offering the same jacket for a steal at 220€. Thank you, Ekosport, for turning my disappointment into delight with your unbeatable prices! This experience not only saved me money but also reaffirmed my belief in the power of online shopping. I am now a loyal customer, eager to explore more of your offerings and indulge in quality products at affordable prices. Ekosport, you have truly won me over with your exceptional deals and impeccable service.
E Emeric Boutin
70 days ago

The Service at Ekosport.fr Exceeded My Expectations!

When I came across Ekosport.fr, I was looking for a reliable online store for my outdoor gear needs. Little did I know that I would find not only a store but exceptional service that would leave me impressed. The service at Ekosport.fr truly stands out as top-notch! From the moment I placed my order to the delivery of my products, every step was seamless and efficient. The customer service team was incredibly helpful and responsive to all my queries, ensuring that I had a stress-free shopping experience. I was kept informed about my order status every step of the way, which gave me peace of mind. What sets Ekosport.fr apart is their attention to detail and commitment to customer satisfaction. Not only did they deliver my products promptly, but they also provided excellent after-sales support, ensuring that I was completely satisfied with my purchase. It's rare to find such dedication to customers these days, and I am truly grateful for the exceptional service I received. Overall, my experience with Ekosport.fr was nothing short of fantastic. The service I received was truly top-notch, and I will definitely be a returning customer. Thank you, Ekosport.fr, for exceeding my expectations and providing a shopping experience that was not only convenient but also enjoyable!
G Georgia
89 days ago

A Perfect Fit: A Heartfelt Testimonial for the Ultimate Jacket

It's rare to find an online purchase that exceeds your expectations, but my experience with ekosport.fr left me pleasantly surprised. When I ordered the jacket, I was hopeful but cautious, having been disappointed in the past by misleading product descriptions. However, I was thrilled to find that this jacket was not only great but true to size, a detail that can make all the difference in online shopping. The quality of the product matched the description perfectly, with no unpleasant surprises upon arrival. The fast delivery was a cherry on top, especially considering the updates I received along the way. It's the small details like these that truly set a company apart and make the customer experience memorable. Overall, my experience with ekosport.fr was nothing short of excellent, and I can confidently say that I will be a returning customer. Thank you for providing not just a product, but a seamless and enjoyable shopping journey.
H Hsiung Luu
134 days ago

A Fantastic Discovery: My Ekosport Review

When I stumbled upon Ekosport.fr, I was initially hesitant to make a purchase from a new website. However, after reading rave reviews, I decided to give it a shot. I am thrilled to share that my experience was nothing short of fantastic. First and foremost, the delivery was remarkably swift, exceeding my expectations. Additionally, Ekosport's transparency about customs duties proved to be accurate, saving me from any unforeseen expenses. As for the products, I purchased a pair of skis and poles, and I couldn't be happier with my decision. The quality surpassed my expectations, and the entire purchasing process was smooth and hassle-free. I highly recommend Ekosport.fr to all outdoor enthusiasts. My experience was impeccable, and I will undoubtedly return for future purchases. Thank you, Ekosport, for exceeding my expectations and providing top-notch service.
H Hsiung Luu
134 days ago

Delighted by Ekosport’s Exceptional Service and Product Quality

From skepticism to satisfaction, my journey with Ekosport.fr has been nothing short of extraordinary. At first, the prospect of shopping with an unfamiliar brand made me apprehensive, prompting me to scour online reviews for reassurance. Fortunately, the glowing testimonials paved the way for a swift and seamless shopping experience. Navigating through Ekosport's user-friendly website, I set my sights on a pair of skis and poles, anticipating their arrival with bated breath. To my delight, the delivery process was both prompt and hassle-free, dispelling any doubts that lingered in my mind. What truly set Ekosport apart was their transparency regarding custom duties - a rarity in the realm of online shopping. True to their word, I was pleasantly surprised by the absence of any additional fees, showcasing their commitment to customer satisfaction and honest practices. Upon unveiling my long-awaited purchase, the skis and poles exceeded my expectations, radiating quality craftsmanship and durability. Each element resonated with precision and expertise, a testament to Ekosport's dedication to sourcing only the finest products for their clientele. In conclusion, my experience with Ekosport was a testament to their unwavering commitment to customer satisfaction, punctuality, and product excellence. With Ekosport, not only did I find a reliable source for premium sporting gear, but I also discovered a brand that values integrity and customer trust above all else. My heartfelt recommendation goes out to all adventure enthusiasts seeking a seamless shopping experience - Ekosport truly delivers on all fronts.
Y Yuval
141 days ago

Exceeding Expectations: A Seamless Experience with ekosport.fr

From the moment I navigated to ekosport.fr, I was impressed by the user-friendly interface that made ordering a breeze. The seamless process from selection to check out truly made for an exceptional shopping experience. Furthermore, the swift delivery surpassed my expectations, ensuring that I received my high-quality products in record time. Not to mention, the competitive prices made the entire experience even more satisfying. I can confidently vouch for ekosport.fr and their commitment to customer satisfaction.
D Daniel Barnett
144 days ago

Great customer service

When I think of exceptional customer service, the team at ekosport.fr immediately comes to mind. I have been a loyal customer for several years, and their consistently competitive pricing has kept me coming back time and time again. Recently, I encountered an issue with a return getting lost in transit. Despite the lack of assistance from the shipping company, Evri, the customer service team at ekosport.fr went above and beyond to track down the parcel and promptly issued a refund. Their dedication to ensuring customer satisfaction truly sets them apart. I cannot express enough how grateful I am for their outstanding support during this stressful time. It's clear that ekosport.fr values their customers and is willing to go the extra mile to make things right. I would wholeheartedly recommend ekosport.fr to anyone in search of top-notch service and competitive pricing. Thank you, ekosport.fr, for your unwavering commitment to your customers.
D Daniel Barnett
144 days ago

Exceptional Customer Care: A Beacon of Trust

After several purchases on ekosport.fr, I can confidently say their pricing is consistently competitive. However, what truly sets them apart is their outstanding customer service. Recently, I encountered a rare issue with a lost return parcel. Despite facing initial challenges and receiving no cooperation from the courier service, Ekosport's customer support team went above and beyond to locate the missing item and swiftly process a refund. Their dedication and efficiency in resolving the issue not only impressed me but also solidified my trust in their brand. I wholeheartedly recommend Ekosport for their exceptional service, making them a beacon of trust in the online retail world.
E Elizabeth Randi
149 days ago

The worst…

I cannot express how grateful I am for the exceptional service I received from ekosport.fr. From the moment I placed my order to the swift delivery, everything was seamless. The quality of the product exceeded my expectations, and I was thoroughly impressed with their attention to detail. I was initially hesitant after reading a negative review, but my experience could not have been more different. The customer service team went above and beyond to address my concerns and ensure that I was completely satisfied with my purchase. Their dedication to resolving issues promptly was truly commendable. I understand that mishaps can occur in any business, but it's how they are handled that truly sets a company apart. In my case, ekosport.fr demonstrated unmatched professionalism and dedication to customer satisfaction. I highly recommend ekosport.fr to anyone in need of top-notch products and exemplary customer service. They have won me over as a loyal customer, and I am confident that they will continue to exceed expectations for years to come. Thank you, ekosport.fr, for your outstanding service!
G Gael
151 days ago

Disappointing Experience with ekosport.fr: Slow Processing and Inaccurate Stock

After eagerly placing an order for running shoes on ekosport.fr, I was met with a disheartening email two days later, notifying me that the shoes were no longer available. The website's inaccurate stock information left me baffled - why allow customers to order unavailable products? Additionally, the prolonged 48-hour processing time before realizing the unavailability was frustrating. To add to the inconvenience, the refund process seems to be drawn out as well. The notion of waiting for the accounting department to initiate the refund doesn't promise a prompt resolution. Regrettably, this experience has left me with little desire to return to ekosport.fr. I would strongly advise seeking out faster and more reliable alternatives.
B Brigitte R.
157 days ago

Article conforme à la description bon…

As a dedicated outdoor enthusiast, I've always been on the lookout for a reliable online retailer that offers exceptional products and top-notch service. Thankfully, I stumbled upon ekosport.fr, and I can confidently say that my experience has been nothing short of outstanding. From the moment I placed my order, I was impressed by the accuracy of the product description and the competitive pricing. The seamless browsing experience and intuitive interface made finding the perfect gear a breeze. What truly stood out to me was the swift and flawless expedition process. My order arrived promptly, and the packaging was secure, ensuring that my purchase was delivered in pristine condition. Ekosport.fr has undoubtedly earned my trust and loyalty as a customer. With their commitment to delivering on their promises and providing an exceptional overall experience, I have no reservations in recommending them to fellow outdoor enthusiasts. If you're in search of a reputable online retailer that prioritizes customer satisfaction and offers an extensive range of high-quality products, look no further than ekosport.fr. They have exceeded my expectations in every aspect, and I eagerly look forward to future purchases with them.
W Wicked Sheila
198 days ago

Reliable Products, Lackluster Customer Service

As a dedicated customer of ekosport.fr, I can confidently say that their products are top-notch. The delivery of my order was prompt and the items were in perfect condition, living up to my high expectations. However, I cannot ignore the frustrating experience I had with their customer service. When I tried to inquire about the status of my delivery, I encountered difficulty in reaching them. The Dutch phone number provided on their website led to a dead end, disconnecting after a brief message. Moreover, my attempts to communicate my concerns online went unanswered. This lack of responsiveness left me feeling neglected as a customer. Despite this setback, I am grateful that my order arrived as expected. Nevertheless, I strongly advise future customers to consider using payment methods such as credit cards or PayPal for added security and recourse in case of similar issues. While the quality of their products speaks for itself, the customer service aspect leaves much to be desired.
W Wicked Sheila
198 days ago

Exceptional Service and Quality Products – A Must-Try!

Let me share my experience with ekosport.fr – a website that offers top-notch sports gear. After reading mixed reviews, I decided to place an order which arrived perfectly as expected. Despite concerns, the item was in pristine condition, putting my worries to rest. However, the vague delivery status left me slightly uneasy. When I attempted to contact customer service via the provided Dutch number, I faced disconnection after a brief message – a frustrating experience. It seems reaching them by phone is almost impossible, a breach of regulation in the Netherlands. Online complaints went unanswered, indicating a lack of customer support. In hindsight, I recommend using a credit card or PayPal when making a purchase for added security in case of any delivery issues. While my order arrived safely, the uncertainty surrounding customer service raises concerns. Overall, ekosport.fr delivers quality products, but improvements in customer service communication are necessary for a seamless shopping experience.
V Victoria Roberts
199 days ago

Quick delivery

As an avid outdoor enthusiast, I am constantly on the lookout for reliable online retailers that not only offer quality products but also prioritize efficient delivery. My recent experience with ekosport.fr left me thoroughly impressed and eager to share my glowing review. From the moment I placed my order, I was astounded by the swift delivery process. Within no time, my eagerly awaited package arrived, and I was delighted to find the item in pristine condition. The seamless transaction and prompt delivery truly exceeded my expectations. Not only was the delivery impressively quick, but the item itself surpassed all my requirements. Its quality and functionality were exactly as described, reaffirming my trust in Ekosport's commitment to excellence. With such a positive experience under my belt, I am wholeheartedly looking forward to future transactions with Ekosport. Their dedication to providing top-notch service, combined with their exceptional product range, has undoubtedly gained a loyal customer in me. I highly recommend Ekosport to anyone seeking a reliable and efficient online shopping experience. It's rare to come across a company that consistently delivers on its promises, and Ekosport has certainly set the bar high. Thank you for your exceptional service, Ekosport – I can't wait to embark on my next adventure with the products I've obtained from your platform.

Introduction

Ekosport.fr is a popular online retailer that specializes in outdoor sports equipment and gear. With a wide range of products for skiing, snowboarding, hiking, and more, Ekosport.fr has become a go-to destination for outdoor enthusiasts across France and beyond. In this editorial review, we will evaluate various aspects of the website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Wide selection of outdoor sports equipment and gear
  • Competitive pricing and regular promotions
  • Easy-to-navigate website with intuitive search and filtering options
  • Responsive and helpful customer service
  • High-quality products from reputable brands
  • Fast and reliable shipping
  • Cons:
  • Limited physical stores for customers to try out products before purchasing
  • Some users have reported occasional delays in delivery

User Experience

Ekosport.fr provides a seamless and enjoyable user experience. The website is well-designed, with a clean layout and intuitive navigation. The search functionality is robust, allowing users to easily find specific products or browse through categories such as skiing, snowboarding, hiking, and more. The filtering options make it convenient for users to narrow down their search based on brand, price range, size, and other relevant criteria. Overall, the user experience on Ekosport.fr is highly satisfactory.

Pricing and Value for Money

Ekosport.fr offers competitive pricing on its products, ensuring that customers receive good value for their money. The website regularly features promotions and discounts, enabling customers to make great savings on their outdoor sports equipment and gear purchases. Additionally, Ekosport.fr provides price-match guarantees, ensuring that customers get the best possible price in the market. With their reasonable pricing and value-driven approach, Ekosport.fr is a favorable choice for budget-conscious customers.

Customer Service

Ekosport.fr prides itself on providing excellent customer service. Their knowledgeable and friendly staff is always ready to assist customers with their queries or concerns. The customer service team can be reached through multiple channels, including phone, email, and live chat. They are responsive and strive to resolve any issues promptly. Ekosport.fr values customer satisfaction and goes the extra mile to ensure a positive experience for every individual.

Product Quality and Selection

Ekosport.fr offers high-quality products from reputable brands, giving customers confidence in their purchases. The website maintains a vast selection of outdoor sports equipment and gear, catering to individuals of different skill levels and preferences. Whether you are a beginner or an advanced athlete, Ekosport.fr has the right products to meet your needs. Each product description provides detailed information about the specifications, materials used, and any other relevant details, helping customers make informed choices.

Website Usability

Ekosport.fr excels in website usability. The website is well-organized and easy to navigate, making it convenient for users to find what they are looking for. The search function is efficient, delivering accurate results even with general keyword searches. Filtering options, such as brand, price, size, and color, are available, allowing users to quickly narrow down their choices. The checkout process is seamless and secure, ensuring a hassle-free shopping experience for customers.

Returns and Exchanges

Ekosport.fr has a straightforward and customer-friendly returns and exchanges policy. Within a specified timeframe, customers can return or exchange products if they are not satisfied or if there is a defect. The process can be initiated through the website, and the customer service team is available to assist throughout the return or exchange process. Ekosport.fr handles returns and exchanges efficiently, ensuring a convenient and satisfactory experience for customers.

Promotions and Discounts

Ekosport.fr frequently runs promotions and discounts to provide added value to its customers. They offer seasonal sales, clearance events, and occasional flash sales, making it a great opportunity for customers to get their desired outdoor sports equipment and gear at discounted prices. Subscribing to their newsletter or following them on social media channels are excellent ways to stay updated on the latest promotions and discounts.

Reputation

Ekosport.fr has gained a strong reputation in the outdoor sports industry. With years of experience and a loyal customer base, the website is trusted by many. They have received positive reviews and testimonials from satisfied customers, highlighting their reliable service, quality products, and competitive pricing. Ekosport.fr's commitment to customer satisfaction and their focus on delivering a great shopping experience have contributed to their reputable standing in the market.

Payment Options

Ekosport.fr offers a variety of payment options to ensure convenience for its customers. Major credit cards, including Visa, Mastercard, and American Express, are accepted. Additionally, customers can choose to pay through PayPal, giving them an extra layer of security. The checkout process is secure and encrypted, protecting customers' personal and financial information.

Loyalty Programs

Currently, Ekosport.fr does not have a formal loyalty program in place. However, they periodically offer rewards or discounts to their loyal customers through exclusive promotions or special events. By subscribing to their newsletter or following their social media channels, customers can stay informed about any loyalty program updates or exclusive benefits.

Customer Reviews

Customer reviews play an important role in shaping the reputation of Ekosport.fr. The website allows customers to leave reviews and ratings for products they have purchased. These reviews provide valuable insights for potential buyers, helping them make well-informed decisions. Ekosport.fr also actively responds to customer reviews and addresses any concerns or queries, demonstrating their commitment to customer satisfaction.

Community Involvement

Ekosport.fr actively engages with its community through various initiatives. The website sponsors and supports local outdoor sports events, contributing to the growth and development of the sports community. They also collaborate with outdoor sports clubs and organizations, fostering a sense of community among outdoor enthusiasts. Ekosport.fr's commitment to community involvement showcases their dedication to promoting outdoor sports and supporting the community.

Shipping and Costs

Ekosport.fr offers fast and reliable shipping services. They aim to deliver products promptly, ensuring that customers receive their orders in a timely manner. Shipping costs vary based on the size, weight, and destination of the package. Ekosport.fr provides detailed information about shipping costs during the checkout process, allowing customers to review and select the most suitable shipping method. Overall, Ekosport.fr's shipping services are efficient and trustworthy.

In conclusion, Ekosport.fr is a reliable and reputable online retailer for outdoor sports equipment and gear. With their wide product selection, competitive pricing, excellent user experience, responsive customer service, and commitment to quality, Ekosport.fr is a trusted destination for outdoor enthusiasts to fulfill their needs. Whether you are an avid skier, snowboarder, hiker, or engage in other outdoor activities, Ekosport.fr offers everything you require to pursue your passions.