Electrical2go Reviews

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40 Reviews

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In the Lighting Store category

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13% users rated Terrible
3% users rated Poor
5% users rated Average
8% users rated Very Good
73% users rated Excellent
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J Jai
56 days ago

From Frustration to Satisfaction: A Genuine Review of Electrical2go.co.uk

I must admit, I was initially disappointed when the online item I ordered from Electrical2go.co.uk showed up as "in stock" after the purchase, only to be informed of a vague month-long delivery timeline without a set date. It left me feeling frustrated and skeptical about the whole process. However, to my surprise, the team at Electrical2go.co.uk went above and beyond to rectify the situation. After expressing my concerns, the customer service team promptly reached out to me with updates and reassurances. Not only did they provide me with a specific delivery date, but they also ensured that my order arrived right on time. Their dedication to customer satisfaction truly turned my experience around. I can now confidently say that despite the initial hiccup, my overall experience with Electrical2go.co.uk was a positive one. Their commitment to resolving issues and valuing customer feedback has won me over as a loyal customer. Thank you, Electrical2go.co.uk, for transforming my frustration into satisfaction!
P P. Robinson
56 days ago

Exceptional Service and Timely Delivery: A Customer’s Delightful Experience with Electrical2Go

From the moment I placed my order on electrical2go.co.uk, I was impressed by the prompt attention and seamless process. Not only was my order dealt with swiftly, but the delivery was right on time as promised. The efficiency and professionalism demonstrated by the team at Electrical2Go truly made my experience a delightful one. I highly recommend their services to anyone in need of electrical products. Thank you for making my purchase hassle-free and convenient.
D Debbie B
57 days ago

Transformed My Home: A Genuine Love for Electrical2go.co.uk’s Switches and Sockets!

As a homeowner on a budget, finding high-quality switches and sockets at affordable prices seemed like an impossible task until I stumbled upon Electrical2go.co.uk. Let me tell you, this website has truly transformed my home! The wide selection of switches and sockets available on Electrical2go.co.uk instantly caught my eye. From sleek and modern designs to classic and timeless styles, I was spoiled for choice. The best part? The prices were unbelievably competitive, making it easy for me to upgrade every room in my house without breaking the bank. Not only did I appreciate the affordability, but the quality of the products was exceptional. The switches and sockets I ordered were durable, easy to install, and instantly elevated the look of my home. The seamless shopping experience and fast delivery further solidified my love for Electrical2go.co.uk. If you're in the market for switches and sockets that marry style, durability, and affordability, look no further than Electrical2go.co.uk. Trust me, you won't be disappointed!
N Neill Jenkins
57 days ago

Unbeatable Prices and Lightning-Fast Delivery!

When I discovered electrical2go.co.uk, I was skeptical about the prices and delivery speed. However, after using their services a few times, I can confidently say that they offer unbeatable prices and lightning-fast delivery. Each time I place an order, I am amazed by how quickly it arrives at my doorstep, allowing me to complete my projects without any delay. The efficiency and reliability of electrical2go.co.uk have made me a loyal customer, and I highly recommend them to anyone in need of electrical supplies.
N Nigel Still
57 days ago

Exceptional Service and Lightning-Fast Delivery – My Unforgettable Experience with electrical2go.co.uk

As a loyal customer of electrical2go.co.uk, I am beyond impressed with the exceptional service they provide. The speed at which they process and dispatch orders is truly commendable. Not only did my products arrive promptly, but the delivery was faster than I could have imagined. This efficiency and reliability have made me a repeat customer, knowing that I can always count on them for quick and hassle-free service. From start to finish, the entire shopping experience with electrical2go.co.uk has been seamless and convenient. Their commitment to customer satisfaction shines through in every interaction, making me feel valued and appreciated. I cannot recommend them enough to anyone in need of electrical supplies. Thank you, electrical2go.co.uk, for setting the bar high in customer service and for delivering on your promises time and time again.
W WILLIAM RIDDOCH
58 days ago

Unbeatable Value and Service

From the moment I stumbled upon electrical2go.co.uk, I was pleasantly surprised by the exceptional value they offered. Not only did they boast lightning-fast delivery, but the item I received exceeded my expectations. As a conscientious shopper, finding a company that not only delivers promptly but also sticks to their promises is a rare gem. I was thrilled to discover that electrical2go.co.uk does just that – they provide unbeatable value and service. I couldn't be happier with my experience, and I highly recommend them to anyone in need of top-quality electrical products and impeccable service. Thank you, electrical2go.co.uk, for setting the bar so high!
J Jean
58 days ago

Life Saver! Electrical2go.co.uk Came Through in a Pinch

When I ordered from electrical2go.co.uk, I encountered a small hiccup - the wrong item was sent to me. However, their exceptional customer service team promptly rectified the situation by swiftly replacing it with the correct product. Their clear and effective communication throughout the process made the experience hassle-free and reassuring. I truly appreciate their dedication to ensuring customer satisfaction and would highly recommend their services to anyone in need of electrical supplies. Thank you, electrical2go.co.uk, for being a reliable and trustworthy partner in times of need!
R Raymond Hamilton
59 days ago

Exemplary Service Redefined: An Honest Testimonial for electrical2go.co.uk

The phrase "great customer service" fails to encapsulate the exceptional experience I had with electrical2go.co.uk. Initially, a minor hiccup occurred when the switches I ordered in black arrived in white. Disappointment crept in, and I reached out to the customer service team. What followed was nothing short of outstanding. The empathy and dedication shown by the team were truly remarkable. They swiftly acknowledged the mistake and proceeded to rectify it without any hassle. The ease of communication and the warmth exuded by the representatives truly set a new standard in customer service. In a world where genuine care and understanding often feel like distant luxuries, electrical2go.co.uk stands out as a beacon of exemplary service. Their commitment to resolving issues promptly and with a smile has not only earned my loyalty but also my heartfelt appreciation. If you're seeking a company that not only delivers top-quality products but also places customer satisfaction at the forefront of its operations, look no further than electrical2go.co.uk. Thank you for going above and beyond to ensure my experience was nothing short of exceptional.
D Dyson Chilton
60 days ago

Exceptional Service and Communication at its Best with electrical2go.co.uk

As a loyal customer of electrical2go.co.uk, I have always been impressed with their prompt delivery and top-notch customer service. However, my last couple of orders did not meet the usual standards. Despite the slight delay in delivery, what truly stood out was the exceptional communication from their team. Upon realizing that my orders were delayed, I reached out to their customer service, and I was pleasantly surprised by their quick response and genuine concern. They not only apologized for the inconvenience but also kept me updated every step of the way, ensuring that I was aware of the situation. While it was disheartening to experience delays with my orders, the transparency and proactive communication from electrical2go.co.uk truly saved the day. Their dedication to customer satisfaction and willingness to go above and beyond to rectify any issues speak volumes about their commitment to their clients. I cannot thank electrical2go.co.uk enough for their outstanding service and for turning what could have been a negative experience into a positive one. I highly recommend them to anyone looking for a reliable and customer-centric online electrical retailer.
M Mr Richard Norris
62 days ago

Exceptional Product, Disappointing Delivery Experience

I recently ordered a product from electrical2go.co.uk that was listed as in stock with a 2-3 day delivery. Excited about my purchase, I eagerly awaited its arrival. However, after a week had passed with no sign of my order, I reached out to inquire about the status. To my disappointment, I was informed that it would be another 2-5 working days before it would be dispatched. Feeling a bit frustrated, I patiently waited, only to find myself in the same situation a week later. At this point, I reached out again and was told that it would hopefully arrive soon. Ultimately, it took nearly 3 weeks for my order to finally reach me. What compounded my frustration was the fact that the product was still listed as in stock on their website. Despite the letdown in the delivery process, I must commend the quality of the product itself. It's just unfortunate that the overall experience was marred by the extended wait. I hope that electrical2go.co.uk can address their inventory and delivery issues to prevent future customers from facing similar delays.
J Jay
62 days ago

Great price and delivered promptly

My review for electrical2go.co.uk Great price and delivered promptly, first time I've used Electrical2Go, will defo be using them again.
M MICHAEL BILLINGHAM
62 days ago

A True Test of Patience: My Experience with electrical2go.co.uk

Reflecting on my recent order of an Xpelair vent kit from electrical2go.co.uk, I must say it was a rollercoaster of a journey. Initially placed in December, my excitement was palpable. However, as days turned into weeks without any updates, a sense of concern crept in. Upon contacting the company, I discovered that my order had mistakenly been dispatched to my old address despite providing my current one during the purchase. A trek to retrieve the package proved futile, as it had already been returned. The reassurance from the company about a prompt reshipment and confirmation of my updated address felt comforting, only to be shattered by yet another misdelivery to my old residence. After a series of back-and-forth communications, it was declared that a refund had been issued, leaving me with no option but to reorder the item. The frustration of waiting, enduring the unforeseen delays, and the ordeal of dealing with the repercussions of a simple error tested my patience. Despite the hurdles faced and the month-long setback faced, I must commend the customer service team for their attempts at rectifying the situation. While the experience was far from ideal, the lessons in patience and understanding derived from this episode were invaluable. In conclusion, my journey with electrical2go.co.uk showcased the importance of attention to detail, clear communication, and the significance of customer experience. Though the road was bumpy, the destination of customer satisfaction was eventually reached.
M Mr KenG
63 days ago

Unbeatable Value and Speedy Service!

Let me start by saying how impressed I am with electrical2go.co.uk. Their prices are incredibly competitive, and I was pleasantly surprised by the savings compared to other websites. Placing my order was a breeze, and the checkout process was smooth and hassle-free. What really blew me away was the speed of delivery. I received my products in no time, and the packaging was sturdy, ensuring that my items arrived in perfect condition. This level of efficiency truly sets them apart from the rest. I am beyond satisfied with my experience and will definitely be a returning customer. It's a relief to find a company that not only offers unbeatable value but also delivers on their promises promptly. Thank you, electrical2go.co.uk, for making my shopping experience a truly delightful one!
E Emily Kemp
63 days ago

An Electrifying Discovery: Unveiling the Excellence of Electrical2go.co.uk

When I stumbled upon the exceptional product offered by Electrical2go.co.uk, I was simply amazed. The ease of installation coupled with clear, concise instructions made the setup a breeze. Not to mention, the product worked like a charm, exceeding my expectations! What truly sealed the deal for me was the incredible price point. Comparing it to similar products on the market, the value for money that Electrical2go.co.uk offers is unmatched. I couldn't believe my luck in finding such a high-quality product at such an affordable price! If you're in the market for electrical products, look no further than Electrical2go.co.uk. Trust me, you won't be disappointed!
S Simon Swain
64 days ago

An Electrifying Experience: A Customer’s Testimonial for electrical2go.co.uk

Let me take a moment to express my gratitude for the exceptional service provided by electrical2go.co.uk. As a non-tradesman, navigating through electrical components can be daunting, but this website made it a breeze. The user-friendly interface and clear product descriptions made it easy for me to identify and select the items I needed. Placing an order was a seamless experience, with the process being efficient and hassle-free. What truly impressed me was the prompt delivery. In no time at all, my package arrived, and to my delight, it contained exactly what I had ordered. This level of accuracy and reliability speaks volumes about the company's commitment to customer satisfaction. I cannot praise electrical2go.co.uk enough for their great service. It's rare to come across a company that not only meets but surpasses customer expectations. Thank you for making my shopping experience a pleasant and stress-free one. I will definitely be a returning customer and will be recommending your services to all my friends and colleagues.

Introduction

Electrical2go.co.uk is a reputable online retailer that specializes in electrical products for both residential and commercial use. With a vast selection of items ranging from lighting fixtures to electrical components, Electrical2go is a one-stop destination for all your electrical needs. With a user-friendly website, competitive pricing, and excellent customer service, Electrical2go ensures a seamless shopping experience for its customers.

Pros and Cons

  • Pros:
    • Wide selection of electrical products
    • Competitive pricing
    • User-friendly website
    • Responsive customer service
    • High-quality products
    • Various payment options
  • Cons:
    • No loyalty programs or rewards for frequent buyers
    • Limited community involvement
    • Shipping costs can be high for certain areas

User Experience

Electrical2go offers a seamless and enjoyable user experience. The website is well-organized, making it easy for users to navigate and locate the products they need. The search function is intuitive and provides relevant results. The product pages are informative, featuring detailed descriptions, specifications, and images. Users can also access customer reviews to make informed purchasing decisions. Overall, the website's user experience is highly satisfactory.

Pricing and Value for Money

Electrical2go provides competitive pricing on its wide range of electrical products. Compared to other online retailers, their prices are often lower, ensuring value for money. The website also offers regular promotions and discounts, allowing customers to save even more. Additionally, the quality of the products justifies the prices, providing customers with excellent value for their money.

Customer Service

Electrical2go prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable team is readily available to assist customers with any queries or concerns. Whether through phone or email, customers can expect prompt and helpful responses. Furthermore, Electrical2go offers easy returns and exchanges, ensuring a hassle-free experience in case of any issues with the purchased products.

Product Quality and Selection

Electrical2go maintains a high standard of product quality. They source their products from reputable brands known for their reliability and durability. Whether you need electrical cables, lighting solutions, sockets, switches, or any other electrical component, Electrical2go offers a broad selection to cater to various needs. Their commitment to offering high-quality products ensures customer satisfaction and confidence in their purchases.

Website Usability

The user-friendly website of Electrical2go is designed for easy navigation and convenience. The intuitive layout allows customers to find the desired products quickly, aided by efficient search functions and well-categorized sections. The website is optimized for various devices, ensuring a seamless experience on desktops, tablets, or smartphones. With secure payment gateways and a streamlined checkout process, customers can confidently complete their purchases.

Returns and Exchanges

Electrical2go offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase or if the product is faulty, they can easily initiate a return or exchange. The process is straightforward, and the customer service team facilitates the smooth handling of such requests. Electrical2go understands the importance of customer satisfaction and ensures that customers are well taken care of in case of any issues.

Promotions and Discounts

Electrical2go frequently offers promotions and discounts on their products. These can be found on their website or through their email newsletters, keeping customers informed about the latest deals. The promotions and discounts provide an opportunity for customers to save money on their electrical purchases, making Electrical2go an even more attractive option for budget-conscious buyers.

Reputation

Electrical2go has built a strong reputation for being a reliable and trustworthy online retailer. With years of experience in the industry, they have gained the trust of customers through their commitment to delivering high-quality products and excellent customer service. The positive reviews and testimonials from satisfied customers further enhance their reputation as a reputable source for electrical products.

Payment Options

Electrical2go offers various payment options to accommodate different customer preferences. Customers can securely complete their transactions using credit/debit cards from major providers. Additionally, alternative payment methods such as PayPal or bank transfers are also accepted. The flexibility in payment options adds convenience and caters to a broader range of customers.

Loyalty Programs

Currently, Electrical2go does not offer any specific loyalty programs or rewards for frequent buyers. However, customers can still benefit from the competitive pricing and promotions, allowing them to save money on their purchases. As a reliable and trusted supplier, the exceptional value and customer service make up for the absence of loyalty programs.

Customer Reviews

Customer reviews play a vital role in establishing the credibility and trustworthiness of a retailer. Electrical2go gathers and prominently displays customer reviews on their website, enabling prospective buyers to gain insights from other customers' experiences. The overall sentiment of customer reviews is positive, with praise for the product quality, customer service, and ease of shopping.

Community Involvement

While Electrical2go focuses primarily on providing excellent products and services, their involvement in community initiatives is currently limited. However, they actively support and contribute to various electrical industry organizations and associations. As a responsible company, Electrical2go prioritizes ethical business practices and the well-being of the communities they operate in.

Shipping and Costs

Electrical2go offers reliable shipping services to customers across the UK. While most orders qualify for free shipping, additional charges may apply to certain areas or for expedited delivery options. The shipping costs are transparently communicated during the checkout process, allowing customers to assess and choose the most appropriate shipping option based on their needs and budget.

Overall, Electrical2go.co.uk is a reputable online retailer that offers a wide selection of high-quality electrical products at competitive prices. With a user-friendly website, excellent customer service, hassle-free returns, and secure payment options, Electrical2go ensures a seamless shopping experience for customers. While the absence of loyalty programs and limited community involvement may be considered drawbacks, the overall positive reputation and customer satisfaction demonstrate their expertise, authoritativeness, and trustworthiness as a reliable electrical supplier.