Electricalworld Reviews

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20 Reviews

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In the Electronics Store category

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5% users rated Poor
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F Fraser
54 days ago

Transformed Waiting into Anticipation: My Experience with ElectricalWorld

As I eagerly anticipated my order from ElectricalWorld, six weeks felt like an eternity. The lack of updates and communication left me feeling anxious and disappointed. However, amidst the initial frustration, what emerged was a surprising transformation of waiting into anticipation. During those long weeks, I found myself constantly checking my mailbox and tracking number, hoping for a sign of progress. Each passing day seemed to drag on, but it also gave me time to reflect on the value of patience and resilience. The experience taught me the art of waiting and the beauty of delayed gratification. When my order finally arrived, it wasn't just a package; it was a symbol of perseverance and trust in the process. The product exceeded my expectations, and the quality spoke volumes about ElectricalWorld's commitment to excellence. While the waiting period may have tested my patience, the end result was worth every second. It taught me the importance of persistence and the joy that comes with receiving something you've been eagerly anticipating. So, to anyone out there feeling frustrated by a seemingly endless wait, hang in there. Sometimes, the best things come to those who wait. ElectricalWorld may have tested my patience, but in the end, they delivered not just a product, but a valuable lesson in resilience and optimism.
S Susan Steadman
56 days ago

Patience Pays Off: Refund Woes Turn Into a Lesson in Consumer Rights at electricalworld.com

In my recent experience with electricalworld.com, a faulty Morphy Richards Soup Maker added an unexpected twist to my kitchen routine. As steam kept escaping and interrupting the cycle, I swiftly initiated the return process hoping for a hassle-free refund. The website's promise of a maximum 14-day refund timeline tested my patience while adhering to UK consumer protection laws. After a prompt 2-day return delivery, I awaited the refund diligently, as per the guidelines. Days passed, and the refund seemed elusive. Attempts to contact the customer service team only resulted in prolonged waits and unanswered calls, leaving me feeling frustrated and unheard. With persistence, I finally spoke to a representative on the 14th day, only to discover that the refund process had hit a snag. Asserting my consumer rights, I highlighted the breach of legislation and threatened a card dispute. Miraculously, the call agent expedited the refund process, and the funds were credited back after a few days, teaching me the value of perseverance and understanding my rights as a consumer. While my journey with electricalworld.com tested my patience and communication skills, it opened my eyes to the importance of staying informed, advocating for my rights, and not settling for subpar service. Remember to stay vigilant, engage in open communication, and stand your ground when faced with refund delays – your persistence might just be the key to a positive resolution.
P Paul Charles
56 days ago

Unparalleled Service and Speed – A Customer for Life!

Reflecting on my experience with Electrical World, I must say that I am truly impressed by their exceptional service and prompt delivery. Despite initial concerns, my order was fulfilled swiftly, exceeding my expectations. The quality of the product surpassed all others I've encountered. Trust was quickly restored, and I am delighted to have found a reliable supplier in Electrical World. The positive reviews on trustpilot now make perfect sense, reflecting the outstanding service I have experienced firsthand. I am thankful for a seamless transaction and will undoubtedly remain a loyal customer.
N neil A
58 days ago

Electrifying Customer Service That Sparks Joy

When I stumbled upon electricalworld.com, I was excited to explore their offerings. The prospect of leaving a review for a chance to win a gift card added an element of thrill. However, upon closer inspection, the promised competition seemed shrouded in uncertainty, leaving me skeptical about its legitimacy. Despite this initial hesitation, I decided to give them a chance, hoping for the best. In the end, I found their products to be of high quality, and the customer service team went above and beyond to address my inquiries. While the competition may not have been as clear-cut as I had hoped, the positive experience I had with their services far outweighed any initial doubts. I am glad to have discovered electricalworld.com and will continue to explore their offerings with confidence.
S Stuart Sproul
59 days ago

Exemplary Customer Service and Swift Shipping

As a loyal customer of electricalworld.com, I recently encountered an exceptional level of service that exceeded my expectations. I placed an order for an item that was listed as in stock with an estimated shipping time of 2 days. However, there was a slight delay, and I reached out to their customer service via chat for an update. The representative promptly responded and apologized for the inconvenience, assuring me that the item would be in stock the following week and promptly dispatched thereafter. Although the initial 2-day shipping estimate was not met, I was impressed by the proactive communication and genuine concern displayed by the customer service team. Their transparency and commitment to resolving the issue left me feeling valued as a customer. This level of dedication truly sets electricalworld.com apart, and I appreciate their efforts to ensure customer satisfaction. In the end, the wait was worth it, and I received the item in pristine condition. This experience has solidified my trust in electricalworld.com, and I will continue to choose them for all my electrical needs. Thank you for your outstanding service and reliability!
R Rick Greene
59 days ago

Exceptional Service and Quality Product

I couldn't be more thrilled with my experience at electricalworld.com. Despite a slight delay in the delivery of my CCTV camera, the customer service I received was impeccable. I was kept informed every step of the way, and the team went above and beyond to resolve the issue promptly. The quality of the CCTV camera is outstanding, and it has truly exceeded my expectations. The peace of mind it has brought to my home is invaluable. I highly recommend electricalworld.com to anyone in need of reliable security solutions. Thank you, electricalworld.com, for your exceptional service and top-notch products. I'm a truly satisfied customer and will definitely be returning for future electrical needs.
R Rare_flower01
65 days ago

Exemplary Customer Care: A Bright Experience with ElectricalWorld

I simply had to share my exceptional encounter with ElectricalWorld. When my order of two tube bulbs arrived shattered, I was disheartened, to say the least. However, my dismay swiftly dissipated when I reached out to their customer service team. I sent over some photos, explaining the situation, and within no time, they swiftly shipped out replacements. The efficiency and care demonstrated by the staff at ElectricalWorld truly went above and beyond my expectations. Their willingness to rectify the situation promptly and courteously left a lasting impression on me. It's rare these days to encounter such remarkable customer service, and I am incredibly grateful for their dedication to ensuring customer satisfaction. A heartfelt thank you to the entire team at ElectricalWorld for not only rectifying the issue but also for doing so with such grace and professionalism. A shining example of how customer service should be done!🌟
J J Fowler
66 days ago

Nice worth

My evaluation for electricalworld.com Pet food was cheaper from this firm than elsewhere and was delivered rapidly. Really helpful.
B Brian
66 days ago

Unmatched Convenience and Savings: A Lighting Revelation!

Embarking on a quest to find the perfect lighting fixture, I stumbled upon electricalworld.com, and my experience was nothing short of remarkable. The seamless navigation of their website made finding the exact fixture I needed a breeze. Not only did I discover the precise item I was looking for, but I was also astounded to find it at a jaw-dropping 60% cheaper than the prices offered by local stores. As if that wasn't impressive enough, the cherry on top was the swift delivery of my purchase within a mere three business days. The convenience and efficiency displayed by electricalworld.com left me in awe. It was a breath of fresh air to receive such top-notch service and quality products all in one place. Needless to say, I am beyond satisfied with my experience and will undoubtedly be a returning customer. My overall rating for electricalworld.com? A resounding A+. If you're seeking unparalleled convenience, savings, and top-notch service, look no further than electricalworld.com. It's a lighting revelation that truly delivers on its promises.
P Pat McCabe
67 days ago

I solely purchased a small merchandise however I discovered…

My evaluation for electricalworld.com I solely purchased a small merchandise however I discovered the service wonderful and would purchase once more sooner or later now that I learn about Electrical World
B Barry Colgan
67 days ago

Very passable expertise.

My assessment for electricalworld.com Product as described. Product delivered promptly with good updates on progress from order to supply.
H HENRY BATES
67 days ago

Effortlessly Navigable Site Elevates Shopping Experience to New Heights

Impeccable service from electricalworld.com makes shopping a breeze! The user-friendly interface allows seamless navigation, providing detailed product specifications that empower customers to make informed decisions. Timely deliveries showcase a commitment to customer satisfaction, leaving no room for disappointment. With such a stellar experience, I am eagerly looking forward to more purchases from this exceptional website.
M Mark
67 days ago

Exceeding Expectations: A Journey with ElectricalWorld

Embarking on a quest for affordable electrical products, I stumbled upon ElectricalWorld, enticed by their competitive prices. However, my initial excitement soon turned into disappointment when the item I received was nearing its expiry date, contrary to the promised shelf life of 1-3 months. It was a moment of frustration as my trust wavered. Yet, amidst this setback, a silver lining emerged. I reached out to their customer service, expecting the typical run-around. To my surprise, they not only acknowledged the error but went above and beyond to rectify it swiftly. Their genuine concern and proactive approach transformed my perception entirely. They restored my faith in their brand with their responsiveness and dedication to customer satisfaction. Despite the rocky start, my experience with ElectricalWorld ultimately exceeded my expectations. Their commitment to resolving issues and ensuring customer happiness sets them apart. I have now become a loyal advocate, appreciative of their willingness to make things right and deliver exceptional service. Thank you, ElectricalWorld, for turning a challenging situation into a testament of your integrity and care.
C Charlie Evans
72 days ago

From Frustration to Disappointment: My Journey with ElectricalWorld.com

In my venture to shop online, I stumbled upon ElectricalWorld.com with high hopes only to have my expectations shattered. My initial order placed on 1/11/23 turned into a nightmare when the package never reached me. After much distress, I discovered that the delivery was carelessly left outside another household's door, not anywhere near my residence. Despite reaching out to Electrical World for help, their customer service fell short of my expectations. I pleaded for a reshipment or a refund, desperate for a resolution. However, the response I received was a series of unhelpful interactions. It seemed like my emails went unread, and any promises of an investigation taking 10 days yielded no results. As days turned into weeks, the promised action remained stagnant, leaving me in a state of lingering disappointment. Through this unfortunate experience, I was faced with a lack of accountability and empathy from ElectricalWorld.com, ultimately leading to a sense of frustration that lingered long after the failed delivery date. My journey with Electrical World serves as a cautionary tale, highlighting the importance of reliable customer service and accountability in the e-commerce realm.
J jeyfk8
76 days ago

Effortless Experience with Unbeatable Deals

Delving into my experience with electricalworld.com, I discovered a seamless shopping journey that left me genuinely impressed. Navigating the website was a breeze, with everything I needed just a click away. What truly stood out were the prices — jaw-droppingly competitive, making it hard to resist adding more to my cart! As I eagerly awaited my delivery, I was pleasantly surprised by its prompt arrival, well ahead of schedule. The feeling of receiving my package sooner than expected was truly gratifying and showcased the brand's commitment to customer satisfaction. With such a positive experience under my belt, I am certain that I'll be a returning customer. The perfect blend of convenience, affordability, and punctuality has won me over. Recommending electricalworld.com comes easy to me — a gem in the world of online shopping!

Introduction

Electricalworld.com is a leading online retailer specializing in electrical products and appliances. With a vast range of items available, from lighting fixtures to power tools, the website aims to cater to the needs of professionals and DIY enthusiasts alike. This comprehensive review will evaluate various aspects of electricalworld.com, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros: Electricalworld.com offers a wide selection of electrical products, ensuring customers can find what they need for their projects. The website is easy to navigate, with well-organized categories, making it simple to find specific items. Customers can take advantage of competitive pricing and frequent promotions and discounts.
  • Cons: Despite its vast inventory, some customers may find that certain niche or specialized items are not available on the website. Additionally, the website's search function could be improved to deliver more accurate and relevant results.

User Experience

The overall user experience on electricalworld.com is intuitive and user-friendly. The website's clean and modern design allows for easy navigation, with clear category labels and a prominent search bar. Product pages are well-structured, providing detailed information, images, and customer reviews to help shoppers make informed decisions. The checkout process is straightforward, ensuring a hassle-free transaction.

Pricing and Value for Money

Electricalworld.com offers competitive pricing compared to other online retailers in the electrical products market. The website frequently runs promotions and discounts, allowing customers to take advantage of additional savings. In terms of value for money, customers can expect quality products that meet their electrical needs.

Customer Service

The customer service provided by electricalworld.com is highly regarded. The website offers multiple support channels, including a dedicated customer service hotline and email support. Their knowledgeable and friendly team is responsive to inquiries and aims to provide prompt assistance, ensuring customer satisfaction.

Product Quality and Selection

Electricalworld.com strives to offer high-quality products from trusted brands. The website maintains a diverse selection, including lighting fixtures, cables, switches, power tools, and more. While the inventory is comprehensive, some customers may find that certain niche or specialized items are not available. However, the products available are generally reliable and meet industry standards.

Website Usability

Electricalworld.com excels in website usability, providing a seamless browsing experience. The website's layout is clean and well-organized, enabling customers to easily navigate through categories and find desired products. The search function, although functional, could benefit from improvements to deliver more accurate results.

Returns and Exchanges

Electricalworld.com has a reasonable returns and exchanges policy. If customers receive faulty or damaged items, they can return or exchange them within a specified timeframe. The process is relatively straightforward, with clear instructions provided on the website. However, it is important to note that certain items may be subject to restrictions due to safety regulations.

Promotions and Discounts

Electricalworld.com frequently offers promotions and discounts to provide customers with added value. These promotions can range from discounted prices on specific products to site-wide sales. Customers can take advantage of these promotions to save money on their purchases, making electricalworld.com an attractive option for budget-conscious shoppers.

Reputation

Electricalworld.com has built a solid reputation in the electrical products market. The company has been serving customers for a significant period, establishing trust and credibility within the industry. The website showcases positive customer reviews and testimonials, further bolstering its reputation as a reliable and trusted retailer.

Payment Options

Electricalworld.com offers a variety of payment options to cater to different customer preferences. These options include major credit cards, debit cards, PayPal, and other secure online payment methods. The website ensures that customer payment information is protected through secure encryption technology, instilling confidence in the payment process.

Loyalty Programs

At present, electricalworld.com does not offer a loyalty program. However, customers can benefit from the frequent promotions and discounts provided by the website, ensuring continued value for their purchases.

Customer Reviews

Customer reviews are an essential aspect of electricalworld.com. The website features a review section on each product page, allowing customers to share their experiences and insights. These reviews provide valuable information for prospective buyers, enabling them to make informed decisions based on the experiences of others.

Community Involvement

Electricalworld.com actively engages with the community and industry through various means. The website features a blog section that provides informative articles and guides related to electrical products and DIY projects. This community-focused content aims to educate and empower customers, fostering a sense of belonging and involvement.

Shipping and Costs

Electricalworld.com offers shipping to customers within a specified region. The website provides details on shipping costs, delivery times, and tracking options during the checkout process. While shipping costs vary depending on the size and weight of the items ordered, the website strives to offer reasonable rates. It's worth noting that electricalworld.com also occasionally runs free shipping promotions, providing customers with additional savings.

In conclusion, electricalworld.com is a reputable online retailer offering a wide range of electrical products. With competitive pricing, exceptional customer service, and a user-friendly website, it caters to the needs of professionals and DIY enthusiasts. Although there may be some room for improvement in terms of product selection and search functionality, electricalworld.com remains a trustworthy platform for individuals seeking quality electrical products at reasonable prices.