Eleven-six User Reviews

Introduction

Eleven-six.co is a luxury fashion brand that specializes in handcrafted knitwear and crochet designs. Founded in 2015 by Catherine Carnevale, the brand is inspired by her travels to Peru and Mexico, which allowed her to discover the beauty of traditional textile techniques. With sustainable practices and ethical production at its core, Eleven Six creates timeless pieces that are both stylish and conscientious.

Pros and Cons

Pros: - The brand's sustainable practices and ethical production make it a socially responsible choice. - The high-quality knitwear and crochet designs are unique and timeless. - The use of natural fibers ensures that the clothes are comfortable and breathable. - The website is easy to use and navigate. Cons: - The prices for the products may be considered high for some customers. - Limited selection of other clothing items besides knitwear and crochet designs.

User Experience

The website is organized in a sleek and user-friendly manner, making it easy to navigate and shop. The product pages include detailed descriptions and care instructions, as well as sizing guides to ensure an accurate fit. Customers can also browse the lookbook and lifestyle images for inspiration on how to style the pieces.

Pricing and Value for Money

Eleven Six's prices are considered high, with knit tops starting at $245 and dresses starting at $395. However, the use of premium natural fibers and ethical production practices justify the prices for customers who value sustainability and craftsmanship.

Alternatives

Customers interested in sustainable and ethical fashion can consider other brands such as Everlane, Reformation, or Nisolo.

Customer Service

Eleven Six provides exceptional customer service, including a live chat feature for immediate assistance. The brand also offers a personalized shopping experience with virtual appointments and styling consultations.

Product Quality and Selection

Eleven Six's handcrafted knitwear and crochet designs are of excellent quality and are made to last. However, the selection is limited mainly to knitwear and crochet designs.

Website Usability

The website is user-friendly, with a clean layout and easy-to-use navigation. Customers can filter products by collection, category, and color to find what they're looking for easily.

Returns and Exchanges

Eleven Six accepts returns and exchanges within 14 days of purchase for unworn and undamaged items. The customer is responsible for return shipping fees.

Promotions and Discounts

Eleven Six occasionally offers promotions and discounts, such as 10% off for new customers who sign up for the newsletter.

Reputation

Eleven Six has a reputation for ethical and sustainable production practices and high-quality knitwear and crochet designs. The brand has received positive press coverage from publications such as Vogue, Harper's Bazaar, and Elle.

Payment Options

Eleven Six accepts major credit cards and PayPal as payment options.

Loyalty Programs

Eleven Six does not currently offer a loyalty program.

Customer Reviews

Customers have praised Eleven Six's unique designs and high-quality craftsmanship. However, some have noted that the prices are on the high side.

Community Involvement

Eleven Six partners with the Pacari Chocolate Foundation to support Ecuadorian cacao farmers and their communities.

Shipping and Costs

Eleven Six offers free shipping on orders over $500. Domestic shipping costs otherwise vary depending on the order total and shipping location. International shipping is also available, with costs depending on the destination.