Users Voice for Ellos
6% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Rate Ellos Coupons Store
| Sep 2022 | 2 | 3.8 | 4.8 | 4.5 | 2.4 | 4.8 |
|---|---|---|---|---|---|---|
| Oct 2022 | 5 | 3.7 | 4.3 | 4 | 2.6 | 4.2 |
| Nov 2022 | 5 | 5 | 2.4 | 4.2 | 4 | 3.9 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 1 | 2.7 | 1.7 | 4.1 | 2.6 | 3.1 |
| Line Chart for Rating of peer stores |
ellos.us
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Detailed Ellos Review by Surbhi Gupta
Introduction
Ellos is an e-commerce platform that specializes in fashion and home goods for women, men, and children. Founded in Sweden in 1947, it caters to customers across America.Pros and Cons
One of the biggest advantages of Ellos is its trendy yet value-oriented clothing options. The website also offers a wide array of home decor and furniture products. However, shipping and return costs can add up quickly and products may be out of stock at times.User Experience
The website is easy to navigate and has a sophisticated user interface. The search function is efficient, and payment can be made via various payment methods.Pricing and Value for Money
Ellos offers competitive prices for its products, providing good value for money. The prices are reasonable, considering the quality of the products.Alternatives
Alternatives to Ellos include other online retailers such as Nordstrom, Zara, and H&M.Customer Service
Customer service is responsive and helpful. There are multiple contact options available on the website, and queries are usually handled promptly.Product Quality and Selection
Ellos provides a decent range of products, with a good mix of high-quality and affordable items. Clothing options are particularly extensive, but the website also offers a variety of furniture and decor products.Website Usability
The website design is clean and user-friendly, making it easy for customers to browse and shop. Product descriptions and images are detailed and accurate.Returns and Exchanges
Returns and exchanges can be made within 30 days of purchase, but customers may be responsible for shipping and handling costs.Promotions and Discounts
Ellos frequently offers promotions and discounts, particularly for first-time customers. Sign up for their newsletter to receive notifications for special offers.Reputation
Ellos has a positive reputation for providing affordable yet stylish clothing options. Reviews praise the company’s product quality and customer service.Payment Options
Ellos accepts major credit cards, PayPal, and Klarna financing.Loyalty Programs
Ellos does not have a formal loyalty program, but customers can earn rewards by referring friends to the website.Customer Reviews
Customer reviews are generally positive, praising the website for its trendy yet affordable clothing options and good customer service.Community Involvement
Ellos is not involved in any formal community outreach or social responsibility initiatives.Shipping
Shipping costs and delivery times vary depending on the product’s weight and delivery location.Costs
Ellos' pricing is competitive, and the company offers frequent discounts and promotions to provide further value for customers. However, shipping and return costs may add up over time. Overall, Ellos is an excellent option for budget-conscious shoppers who still desire trendy and stylish clothes and decor.Ellos Recent User Reviews
Duration
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Reviewer Name: Unhappy
Review Submission Date: 2022-12-10
Review Title: I ordered a fleece lined coat
Review Submission Date: 2022-12-10
Review Title: I ordered a fleece lined coat
Review Description: I ordered a fleece lined coat. When it arrived, it did not have a fleece liner. I returned the coat which I had to take to a return center and pay 16.00 for the return. Then they enrolled me in a rewards program without asking me and started charging me 16.95 a month. Unscrupulous behavior!
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Reviewer Name: Joanie Devaney
Review Submission Date: 2022-08-07
Review Title: I used their recommendations for size…
Review Submission Date: 2022-08-07
Review Title: I used their recommendations for size…
Review Description: I used their recommendations for size on a dress I ordered. It was WAY too big. Was going to exchange it but got fed up with their lack of customer service so I went for a return. THEN .. I find out that they are charging me $11.00 to drop it at a shipping station. Processing fee is what they are calling it. Think I prefer to avoid this whole bunch. All of the Full Beauty Brands are a total pain to return or exchange and really expensive. I think I will stick to Amazon in the future
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Reviewer Name: Roon De Vries
Review Submission Date: 2021-11-08
Review Title: Company sucks
Review Submission Date: 2021-11-08
Review Title: Company sucks
Review Description: Company sucks. No way of getting rid of their annoying emails.
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Reviewer Name: Roon De Vries
Review Submission Date: 2021-11-08
Review Title: Company sucks
Review Submission Date: 2021-11-08
Review Title: Company sucks
Review Description: Company sucks. No way of getting rid of their annoying emails.
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Reviewer Name: allan nissenbaum
Review Submission Date: 2021-04-08
Review Title: Cancelled an order got me harassed
Review Submission Date: 2021-04-08
Review Title: Cancelled an order got me harassed
Review Description: My wife cancelled an order after the item did not show up for weeks (notifications, in stock days after ordered). I complained to their customer service & have been getting spammed ever since.We use to spend about $1000 per year with their sister companies, King Size & Roaman's.If it continues, the ICC & FCC will get brought into this.Digital harassment by an on-line store NEVER ends well for them.
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Reviewer Name: allan nissenbaum
Review Submission Date: 2021-04-08
Review Title: Cancelled an order got me harassed
Review Submission Date: 2021-04-08
Review Title: Cancelled an order got me harassed
Review Description: My wife cancelled an order after the item did not show up for weeks (notifications, in stock days after ordered). I complained to their customer service & have been getting spammed ever since.
We use to spend about $1000 per year with their sister companies, King Size & Roaman's.
If it continues, the ICC & FCC will get brought into this.
Digital harassment by an on-line store NEVER ends well for them.
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Reviewer Name: Deborah Kennard
Review Submission Date: 2020-12-28
Review Title: Horrible
Review Submission Date: 2020-12-28
Review Title: Horrible
Review Description: Horrible, do not use them, customer service is horrible. Just a bad experience. I placed an order on November 29, 2020, 30 days later, still not received my order, but they charged my credit card and I have called and called, no one tells me where my order is. No one cares.
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Reviewer Name: Deborah Kennard
Review Submission Date: 2020-12-28
Review Title: Horrible
Review Submission Date: 2020-12-28
Review Title: Horrible
Review Description: Horrible, do not use them, customer service is horrible. Just a bad experience. I placed an order on November 29, 2020, 30 days later, still not received my order, but they charged my credit card and I have called and called, no one tells me where my order is. No one cares.
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Reviewer Name: Vanessa
Review Submission Date: 2019-03-06
Review Title: I purchase an Item
Review Submission Date: 2019-03-06
Review Title: I purchase an Item
Review Description: I purchase an Item, but it fit too small I tried to return it and they sold out of any other size and nothing else I liked. I return it and was deducted $7.50 from the refund. No free return shipping, that's ridiculous. I will never shop with them again.
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Reviewer Name: Vanessa
Review Submission Date: 2019-03-06
Review Title: I purchase an Item
Review Submission Date: 2019-03-06
Review Title: I purchase an Item
Review Description: I purchase an Item, but it fit too small I tried to return it and they sold out of any other size and nothing else I liked. I return it and was deducted $7.50 from the refund. No free return shipping, that's ridiculous. I will never shop with them again.
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