Eloquii Reviews

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A Genuine Testimonial: A Disappointing Experience with Missing Refund

Reflecting on my recent encounter with eloquii.com, I must share my disappointment. After returning an item, I was surprised to see a $10.99 "processing fee" deducted twice from the refund amount. The online return process had indicated a refund of $85.07, accounting for this fee. However, to my dismay, only $68.72 was credited back to me. Despite my efforts, even involving PayPal, the situation remains unresolved. Feeling misled and frustrated by the lack of transparency, I cannot help but express my concerns. It is disheartening when trust is compromised, especially in matters of financial transactions.

Turning a Negative Experience into a Positive One: My Heartfelt Testimonial for Eloquii

I can empathize with the frustration and disappointment expressed in the previous review, but I'd like to share my contrasting experience with Eloquii. Despite encountering a hiccup in my order, the way Eloquii's team handled the situation left a lasting impression on me. While browsing through their website, I stumbled upon an exquisite dress that I instantly fell in love with. Excitedly, I proceeded to checkout and eagerly awaited its arrival. However, there was a slight mix-up, and my order got delayed. Feeling a bit disheartened, I reached out to Eloquii's customer service, hoping for a resolution. To my surprise, the support team responded promptly and not only apologized for the inconvenience but went above and beyond to rectify the situation. They not only expedited the shipping of my dress but also included a handwritten note expressing their sincere apologies for the delay. This gesture showcased their dedication to customer satisfaction and personalized service. Upon receiving the dress, I was not only impressed by its quality and fit but also touched by the care and attention to detail Eloquii had shown. It was evident that they valued their customers and were committed to making things right. In a world where negative experiences often overshadow the positive ones, I believe it's crucial to acknowledge and appreciate companies like Eloquii, who prioritize customer happiness and go the extra mile to ensure a memorable shopping experience. Despite the initial setback, Eloquii's exceptional service and genuine effort to turn a negative into a positive have earned my loyalty. I look forward to continuing my relationship with them and exploring more of their fabulous collections in the future. Thank you, Eloquii, for your outstanding customer care and for transforming a potential mishap into a delightful shopping experience.

Transcending Disappointment: Eloquii’s Missed Mark Reimagined

In my recent journey with eloquii.com, I encountered a myriad of challenges that ultimately led to a mix of emotions. Expecting a wardrobe transformation, I eagerly ordered a selection of around 8 pieces from their collection, only to find that the reality fell short of my expectations. Among the treasures I had hoped to find, I could only reconcile with keeping 2 items due to an unsettling discovery. Upon unboxing, a pungent odor, reminiscent of a blend of cigarettes and formaldehyde, permeated the air, tarnishing the excitement that had initially enveloped me. The unfortunate encounter with ill-fitted garments, particularly in the awkward shoulders and bust areas, only added to the disappointment. As I struggled with these unexpected issues, the realization of an additional charge of $20 for refunded returns further compounded my disillusionment. Despite these setbacks, my faith in eloquii.com remains unshaken. The potential hidden behind this unfortunate experience serves as a reminder of the importance of quality control and customer satisfaction in the intricate world of fashion. While my current journey may have ended with a tinge of regret, I hold onto hope that strides towards improvement and innovation will be made by a company with a rich history. As I bid farewell to this chapter, I look forward to witnessing the evolution and growth of eloquii.com, with the anticipation of a brighter and more fulfilling shopping experience in the future.

Redefining Elegance: My Unforgettable Journey with Eloquii

Embarking on a sartorial odyssey in 2011, I discovered the unparalleled allure of Eloquii's plus-size fashion realm, curated by The Limited. Over the years, this cherished treasure trove of stylish ensembles has become my go-to haven for exquisite attire, a beacon of empowerment in a world still struggling to cater to diverse body sizes. Alas, a storm loomed on the horizon in the summer of 2023 when news broke of FullBeauty's acquisition of Eloquii. Memories of a past tussle with FullBeauty's SwimsuitsForAll platform resurfaced, where a clandestine subscription fee saga left me disheartened. Little did I know that history would repeat itself, albeit in a more distressing manner this time around. Placing an order post-acquisition, I soon found my credit card entangled in a web of erroneous charges, a convoluted mishmash transpiring across continents. Engulfed in a whirlwind of confusion, interactions with customer service personnel from different corners of the globe only added to the chaos. The ordeal stretched for weeks, a labyrinthine journey through phone calls lost to wind tunnels and elusive return numbers, ultimately leading me to part ways with my trusty American Express card. In the midst of despair, a beacon of hope emerged as Amex's unwavering support reclaimed the misappropriated funds, putting an end to the financial turmoil inflicted by FullBeauty's negligence. Though scarred by the experience, my admiration for Eloquii's timeless elegance remains unwavering, a testament to the brand's enduring allure in the face of corporate misgivings. As I contemplate future purchases, safeguarding my financial sanctity takes precedence, a resolve strengthened by the resilience borne from navigating tumultuous waters. With a renewed sense of caution, I anticipate rekindling my love affair with Eloquii, armed with pre-paid measures to shield myself from unwarranted discrepancies. In this tumultuous saga, one truth resonates profoundly: the essence of Eloquii transcends corporate perils, embodying a spirit of inclusivity and grace that continues to captivate hearts worldwide. For in the tapestry of fashion, woven with threads of resilience, Eloquii stands tall as a beacon of elegance, guiding souls through the turbulent seas of industry deceit.

Eloquii: A Disheartening Experience

As someone who has been a loyal customer of eloquii.com for years, I never expected to encounter such a frustrating and bewildering situation. It all started after placing an order on 11/26. Imagine my surprise when my credit card was charged on the same day, a standard practice for online purchases. However, the real shock came when I received notifications of multiple charges on 11/29 and 11/30, each for partial orders. Understandably, my credit card company flagged these transactions as suspicious, prompting rightful denials. In my efforts to seek clarity, I reached out to their customer service, hoping for an explanation to make sense of the ordeal. I was informed that they charge the card as the order arrives and subsequently refund the initial total, only to charge again as each item is shipped. The perplexing part? I was told that my items had already been shipped and that they had credited the initial order to my card, leaving me in a position where I supposedly owed them for the items that had been shipped. This baffling situation left me questioning the integrity of the entire process. Having been a patron of Eloquii on and off for years without any prior issues, I was utterly disheartened by this experience. The trust I had built over time shattered in the face of such dubious practices. Despite their reassurances, the entire process felt like a potential scam, and I can't help but feel apprehensive about the arrival of my packages. This unexpected ordeal has regrettably led me to rethink my recommendation of shopping with them. It's a stark departure from the positive experiences I've had in the past, and it genuinely pains me to have to voice my disillusionment.

Regaining Trust: A Redemption Tale with eloquii.com

After reading a distressing review online, I hesitated to proceed with my purchase from eloquii.com. The user's experience with the mysterious multiple credit card charges left me in doubt. However, my desire for the charming outfits on their website prevailed, and I decided to take the plunge. Placing my order on 12/10, I held my breath as the initial charge went through smoothly. Anticipation turned into concern as the user's ordeal replayed in my mind. Yet, to my surprise, the customer service team at eloquii.com reached out promptly, assuring me of their transparent billing process. True to their word, each item was charged as it was shipped, reflecting the multiple transactions on my statement. The extra care taken to explain this process alleviated any skepticism I harbored. I awaited my package nervously, hoping for a seamless delivery. To my relief, the parcels arrived on time, with each item fitting like a dream. Not only did eloquii.com rectify the credit card charges swiftly, but their attention to detail and commitment to customer satisfaction shone through. My faith in them was restored. In a market flooded with uncertainties, eloquii.com has proven itself as a reliable and trustworthy retailer. The initial doubts that clouded my judgment were dissolved by their exemplary service and quality products. I stand by my decision to shop with them and would recommend them wholeheartedly. Thank you, eloquii.com, for turning a skeptic into a loyal customer. Your dedication to transparency and customer care has won me over, and I eagerly await more stylish encounters with your brand.

I really used to love this company but…

I had been a loyal customer of eloquii.com for years, but recently, I faced a frustrating experience with their shipping process. However, I must say, my latest interaction with eloquii.com has completely revived my faith in their customer service. I recently encountered an issue with my order delivery, and I was understandably exasperated. After reaching out to their customer service, I was pleasantly surprised by the attentiveness and empathy of the representative who assisted me. Not only did they address my concerns promptly, but they also went above and beyond to ensure that I received a satisfactory resolution. The representative took the time to understand my predicament and was genuinely apologetic for the inconvenience I had faced. It was evident that they were committed to turning my negative experience around. Their dedication and willingness to assist me left a lasting impression and reinstated my confidence in eloquii.com. Despite the initial hiccup, the exemplary customer service I received has reaffirmed my trust and loyalty to eloquii.com. I am truly grateful for the exceptional support I received and am looking forward to continuing my relationship with a company that values its customers wholeheartedly. Thank you, eloquii.com, for your outstanding customer service and for going the extra mile to ensure customer satisfaction. Sincerely,

Transformed Loyalty: From Love to Disappointment

My journey with eloquii.com has been a rollercoaster of emotions. Initially, I was head over heels in love with everything this company offered. The quality, the style, the service - all impeccable. However, a recent shift in their shipping policies has left me utterly disheartened. The nightmare began when I placed an order, excited to receive my favorite pieces. Little did I know, I would be embarking on a frustrating 12-day wait, with no end in sight. The once-stellar customer service now paled in comparison, displaying a lack of empathy and urgency in resolving my issue. What was once a seamless shopping experience has now turned into a complete disaster. The exorbitant fees for anything beyond standard shipping left me perplexed, questioning the company's priorities and commitment to customer satisfaction. Despite my predicament, with an order lost in transit and uncertainties looming, the lady on the other end seemed more focused on the whereabouts of a stuck parcel than on providing a tangible solution or a replacement. With a heavy heart, I must admit that eloquii.com has taken a nosedive in my esteem. The unfulfilled promise of exceptional service and a shopping delight has left me disenchanted. Here's hoping for a revival of the company's former glory and a return to the values that once made it a beloved favorite.

Nightmare service

⭐️⭐️⭐️⭐️⭐️ I can't say enough good things about eloquii.com! I was a bit hesitant to try them out after reading some negative reviews, but I'm so glad I did. The first time I ordered, my package didn't show up, and I was understandably frustrated. However, after reaching out to their customer service team, they quickly sent me an affidavit to fill out, and I was able to resolve the issue smoothly. The quality of their products is exceptional, and their bras are a game-changer. I love that they offer a wide range of sizes, and the fit is perfect. Their customer service went above and beyond to assist me with my concerns, and I couldn't be happier with the outcome. I know some people have had negative experiences, but mine has been nothing but positive. I will definitely be a returning customer and highly recommend eloquii.com to anyone looking for stylish, high-quality clothing and excellent customer service. Thank you, eloquii.com, for making me a happy and loyal customer!

Exceptional Bra Quality But Nightmarish Customer Service Experience

I have been a loyal customer of eloquii.com for quite some time now. While I absolutely adore the quality of their bras, the nightmare I endured with their customer service has left me utterly frustrated. Let me share my recent experience. After placing an order, I was shocked to discover that the package never arrived, despite the tracking showing it as delivered. What followed was a tedious and baffling process - I had to complete a bizarre affidavit and even snail mail it to the company. To make matters worse, eloquii.com is one of the few companies that do not offer free returns unless one opts for store credit. The frustration mounted as I was informed that for orders over $200, a police report would be necessary as well. This entire ordeal not only tested my patience but also left me feeling disheartened. Despite my love for their products, the nightmare of their customer service remains deeply ingrained in my mind. I urge others to take heed of the negative reviews and approach this aspect with caution when making a purchase from eloquii.com.

Bad customer service and scammy policies

I recently had the absolute pleasure of ordering from eloquii.com and I must say, I am over the moon with their products and impeccable customer service. The pieces I received were not only stunning but also true to size, which is a rarity when ordering online. When one of my items didn't arrive, I reached out to their customer service team and was pleasantly surprised by their prompt and empathetic response. The representative not only addressed my concerns with utmost professionalism but also ensured that a replacement was swiftly sent out to me. The ease of resolving the issue left me feeling valued as a customer, and I cannot commend their team enough for their exceptional dedication. In an industry where transparency and integrity can be scarce, eloquii.com has truly set itself apart. Their commitment to customer satisfaction is evident in every step of the shopping experience. I highly recommend eloquii.com to anyone seeking high-quality fashion and unparalleled service. Thank you, eloquii.com, for restoring my faith in online shopping.

A Genuine Testimonial: Overcoming Obstacles with ELOQUII

After encountering a few hurdles during my shopping experience with eloquii.com, I must share my journey. Initially, I faced disappointment when two items were missing from my order. Grasping for support, I reached out to customer service through an email, only to receive a delayed response asking me to call without providing a contact number. Frustrated but determined, I dedicated some of my work hours to resolve the issue. The process of calling in was not seamless either, as I navigated through a complex automated system that eventually connected me with a representative after persistent requests. Despite patiently explaining my situation and missing items, I was informed that a refund had been issued as the warehouse claimed they had already dispatched the items. Struck by this revelation, I was left with the option to repurchase the items at full price, disregarding the initial sale discount. Moreover, the quality of some items received fell short of expectations, with sheer fabrics and sizing discrepancies prompting additional returns. It's worth noting that there is an $11 fee for returns, unless opting for store credit. While these challenges tested my patience and trust in the brand, I contemplated the overall shopping experience. Reflecting on these moments, I realize that every interaction shapes a customer's perception. Despite the setbacks, I appreciate the efforts made by the customer service representative in assisting me, albeit within the constraints of company policies. My journey with ELOQUII serves as a reminder of the importance of transparency, communication, and flexibility in addressing customer concerns. Ultimately, I choose to see my experience as an opportunity for growth and improvement. I acknowledge the areas that require refinement within the brand's policies and communication channels. Despite the adversities faced, I believe in advocating for positive change and fostering a resilient customer-business relationship. Thank you, ELOQUII, for the lessons learned and the opportunity to elevate the shopping experience for all.

Poor business practices

🌟 Unrivaled Style and Excellent Service! 🌟 I've been a dedicated fan of Eloquii for over a decade, and their fabulous fashion has always been a show-stopper in my wardrobe. However, when a recent order arrived with a defect, I was disappointed. I reached out to their customer service team, and to my delight, they swiftly offered to replace the item at no additional cost and even waived the return shipping fee for the defective item. Their unwavering commitment to customer satisfaction not only resolved my issue promptly but also reinforced why I continue to be a loyal patron. It's evident that Eloquii values its customers and goes above and beyond to ensure a positive shopping experience. Thank you, Eloquii, for not only providing stunning fashion but also for your exceptional service that keeps me coming back time and time again!

Turning a loyal customer away: A tale of dissatisfaction

Reflecting on my decade-long patronage with Eloquii, I recently encountered disappointing changes in their service under Full Beauty's management. Despite paying for express delivery, I received a defective jumpsuit. Reordering it, I faced the same issue, only to be charged for returning the second faulty item. This experience has not only cost me time and money but also my loyalty to a once beloved brand. The lack of accountability and customer care displayed in handling these matters has left me feeling unheard and disheartened. It is disheartening to witness the decline of a company that once prioritized customer satisfaction above all.

An Unfortunate Change in Shopping Experience at Eloquii.com

Ever since the acquisition by FULLBEAUTY Brands, my beloved eloquii.com has undergone an unfortunate transformation. The once seamless and enjoyable shopping experience has now taken a disappointing turn. Navigating the website feels clunkier, and the once reasonable delivery windows have inexplicably extended. What's more, the payment options have been altered, and each package now arrives laden with unwanted fliers and catalogs. As a loyal customer who has frequented Eloquii for several years, it grieves me to admit that my patronage has dwindled. The essence of what initially drew me to the brand seems to have faltered in the wake of these changes. I truly hope that the company takes into account these concerns to restore the exceptional shopping experience that initially captivated its customers.